CHCCCS015 Assessment: Provide Individualised Support, Adelaide

This document presents a completed final assessment for the CHCCCS015 unit, focusing on providing individualised support in a healthcare context. The assessment covers a range of topics, including determining support needs, providing support services, monitoring support activities, and completing reports and documentation. The assessment is divided into two parts: Part A consists of questions designed to test the candidate's knowledge of the unit requirements, and Part B involves case study questions. The assessment also includes a practical placement component. The document provides detailed instructions, assessment conditions, and a record of outcomes for assessors to evaluate the candidate's performance. The assessment emphasizes the importance of understanding work role boundaries, factors affecting individuals requiring support, mandatory reporting, and supporting individuals' rights and preferences, as well as duty of care, communication, and maintaining a safe and healthy environment. The assessment aligns with the standards set by Total Training Solutions Adelaide, RTO 41373.

CHCCCS 015
Provide Individualised
Support
Release 1
Total Training Solutions Adelaide
Assessments
RTO NO 41373
Aspire Version 1.1
Total Training Solutions Adelaide

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CHCCCS015 Provide individualised support, Release 1 – Assessments
© 2015 Aspire Training & Consulting
Level 1, 464 St Kilda Road
MELBOURNE VIC 3004 AUSTRALIA
Phone: [phone]
First published October 2015
ISBN 978 1 76031 425 5
Total Training Solutions Adelaide

CHCCCS015
Provide individualised support – Assessments
Final assessment
How to work through this final assessment
This final assessment is designed to assess your performance of competency for the unit
CHCCCS015 Provide individualised support, Release 1. Your assessor or workplace supervisor
will help you fully understand assessment requirements for this unit.
The features of this final assessment are detailed in the following table.
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Assessment information and scope
Who is the final
assessment designed
for?
The final assessment is designed for candidates to demonstrate their
competency having completed formal learning experiences in this unit.
Assessment may occur in real and/or simulated work environments.
Candidates may be undertaking the unit in a range of learning situations,
including private study, via a traineeship arrangement or via other
workplace-supported means.
What are the aims of
the final assessment
tasks?
This unit describes the skills and knowledge required to organise, provide
and monitor support services within the limits established by an
individualised plan.
The individualised plan refers to the support or service provision plan
developed for the individual accessing the service and may have many
different names in different organisations.
This unit applies to workers who provide support under direct or indirect
supervision in any community service or health context.
The key outcomes are:
• Determine support needs
• Provide support services
• Monitor support activities
• Complete reporting and documentation
Prerequisites and
co-requisites
None
Legislative and
licensing requirements
The skills in this unit must be applied in accordance with Commonwealth
and State/Territory legislation, Australian/New Zealand standards and
industry codes of practice.
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Provide individualised support – Assessments
Topic Key outcomes
I am able to perform
skills and demonstrate
knowledge satisfactorily
in the following tasks.
q Topic 1 Determine support
needs
q 1A Clarify own role in implementing
individualised plan
q 1B Confirm individualised plan
details
q 1C Ensure the person is aware of
their rights and complaints
procedures
q 1D Support the individualised plan
q 1E Prepare for support activities
q Topic 2 Provide support
services
q 2A Conduct exchanges with the
person in a manner that develops
and maintains trust
q 2B Provide support according to
the individualised plan
q 2C Assemble equipment as and
when required
q 2D Include the family and/or carer
q 2E Provide support according to
duty of care and dignity of risk
q 2F Provide assistance to maintain
a safe and healthy environment
q 2G Provide assistance to maintain
a clean and comfortable
environment
q 2H Respect individual differences
q 2I Seek assistance when it is not
possible to provide appropriate
support
q Topic 3 Monitor support
activities
q 3A Monitor own work
q 3B Involve the person in
discussions
q 3C Identify aspects of the
individualised plan that might need
review
q 3D Support the person’s self-
determination
q Topic 4 Complete reports
and documentation
q 4A Maintain confidentiality and
privacy
q 4B Comply with reporting
requirements
q 4C Identify and respond to
situations of potential or actual risk
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q 4D Identify and report signs of
additional or unmet needs
q 4E Complete and maintain
documentation
q 4F Store information
If you have covered and feel confident in all of these areas, you are ready to proceed to the final
assessment.
Before you commence the assessment process, discuss with your assessor or workplace
supervisor any areas you do not feel confident in or have not covered.
Final assessment overview
To demonstrate your competency using this final assessment you must successfully complete
both theory and practical assessment tasks.
Complete the following
task using this learner
guide
• Part A – Questions
You will demonstrate a sound knowledge of the unit requirements in your
responses.
• Part B – Case study questions
You will demonstrate a sound knowledge of the unit requirements in your
responses.
Refer to the Aspire
Practical placement
logbook for this unit
• Practical placement
Your performance will be assessed in the workplace.
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Assessment plan
Complete the following form with your assessor.
Training organisation
name Total Training Solutions Adelaide
Candidate name
Phone number
Email
Assessor name
Unit/s of competency CHCCCS015 Provide individualised support, Release 1
Assessment parts
selected
q Part A – Questions
q Part B – Case study questions
q Practical placement
Ready for assessment
declaration
I confirm that the purpose and procedures of this assessment have been
clearly explained to me. I have been consulted about any special needs I
might have in relation to the assessment process. The criteria to be used
for this assessment have been discussed with me, as have the
consequences and possible outcomes of the assessment.
I have accessed and understand general assessment information as
provided by my training organisation.
I have been given fair notice of the date, time, venue and other
arrangements for this assessment. I have completed a self-assessment of
my performance of the skills and knowledge for this unit and confirm that I
am ready for assessment.
My training organisation has provided information regarding time lines for
assessment while on practical placement.
Candidate signature
Date
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Final assessment tasks
Part A – Questions
Purpose You will demonstrate a sound knowledge of the unit requirements in your
responses.
Instructions to the
candidate
All questions must be answered satisfactorily for Part A to be completed
satisfactorily.
There is no restriction on the length of the question responses, or time
restriction in completing the assessment.
You must complete all questions unassisted by the assessor or other
personnel, but may refer to reference material as needed.
Resources required The question responses section is the only resource required for this
questioning assessment to be completed.
Assessment conditions Skills must have been demonstrated in the workplace or in a simulated
environment that reflects workplace conditions. The following conditions
must be met for this unit:
• Use of suitable facilities, equipment and resources, including:
- individualised plans and equipment outlined in the plan
- infection control policies and procedures
• Modelling of standard industry operating conditions and contingencies,
including involvement of real people when using relevant equipment
Assessors must satisfy the Standards for Registered Training
Organisations (RTOs) 2015/AQTF mandatory competency requirements for
assessors.
Reasonable adjustment If you do not wish to respond to the questions in written form, an interview
may be used as an alternative approach if negotiated with your assessor.
Candidate to complete
Candidate name
Date of assessment
Assessment
declaration
I declare that no part of this assessment has been copied from another
person’s work, except where clearly noted on documents or work
submitted.
I declare that no part of this assessment has been written for me by
another person. I understand that plagiarism is a serious offence that may
lead to disciplinary action by my training organisation.
Candidate signature
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Question 1 Why is it important to know the boundaries of your work role and responsibilities?
Answer Work role responsibilities are the limits, that protects the space between the
professional’s power.
Marking q Satisfactory q Unsatisfactory
Question 2 Give two examples of factors that may affect people requiring support.
Answer Social factors and health and health risk factors
Marking q Satisfactory q Unsatisfactory
Question 3 What is mandatory reporting?
Answer Mandatory reporting is a term which is used to describe the legislative requirement
for people with disability.
Marking q Satisfactory q Unsatisfactory
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Question 4 What steps can you take to support a person who believes they have been
discriminated against?
Answer Filing a complaint to the Australian human rights commision.
NACAP (national aged care advocacy program)
Marking q Satisfactory q Unsatisfactory
Question 5 When providing support to someone, in what circumstances can information about
their plan be communicated to carers and family?
Answer If the consumer is capable of understanding and consenting to information sharing ,
their consent to appropriate and relevant information sharing should be sought
taking into account the relevant legislation.
Marking q Satisfactory q Unsatisfactory
Question 6 How can you ensure you meet your duty of care while supporting people who wish
to take risks?
Answer By properly balancing duty of care and dignity of risk.
Marking q Satisfactory q Unsatisfactory
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Question 7 What role can individual workers take when supporting a person to maintain a safe
and healthy environment? Give two examples.
Answer Regular rest breaks
Limits on overtime
workload
Marking q Satisfactory q Unsatisfactory
Question 8 What are two ways you can communicate with other workers?
Answer Personal communication through meetings and non-personal communication
through e mails
Marking q Satisfactory q Unsatisfactory
Question 9 What are two strategies you can use to monitor your own work to ensure the
required standard of support is maintained?
Answer Keep a file about your work
Be reflective about your task
Marking q Satisfactory q Unsatisfactory
Question 10 Name two ways you can involve the person in discussions about how support
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services are meeting their needs.
Answer A meeting should be held and the individual plan goals must be reviewed
To make the patient focus according to his or her needs
Marking q Satisfactory q Unsatisfactory
Question 11 What are two methods you can use to communicate the need for a plan review, with
your supervisor?
Answer The supervisor should work with partnership with me and the client
Marking q Satisfactory q Unsatisfactory
Question 12 How are legal and ethical requirements applied to privacy, confidentiality and
disclosure? Give an example of each.
Answer CIS application should be filled out
Marking q Satisfactory q Unsatisfactory
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