CHCCOM006: Report on Establishing and Managing Client Relationships

This report examines the crucial aspects of establishing and managing client relationships, focusing on the CHCCOM006 unit. It begins with reflective journals documenting personal experiences in workplace conflicts, exploring feelings, lessons learned, and conclusions drawn. The report then addresses how to respond to various client behaviors, including violence, emotional distress, and suspected self-harm, providing practical strategies for effective communication and support. The author emphasizes the importance of emotional control, conflict resolution, and the ability to provide social and emotional support. The report includes a reflection on a personal interview experience, highlighting the significance of confidence and preparation. The conclusion summarizes the key takeaways, reinforcing the need for adaptable approaches in client interactions. The report uses relevant references to support its findings, and the document is contributed by a student to be published on the website Desklib.