CHCDIV001 Reflective Paper: Enhancing Skills in Diverse Environments

This assignment is a reflective journal entry focusing on CHCDIV001, which involves working with diverse people. The author reflects on their own social and cultural background as a Nepalese Hindu, emphasizing the importance of family and cultural awareness. They identify potential challenges arising from discrimination, prejudice, and differing opinions on gender equality. The journal also outlines strategies for improving social awareness through active listening and volunteer work, and proposes methods for resolving workplace conflicts, including mediation, proactive compromise, and accommodation. The reflection follows Gibbs' Reflective Cycle, analyzing feelings, evaluating experiences, and creating action plans for future improvement.

Running head: CHCDIVOO1-WORK WITH DIVERSE PEOPLE
CHCDIVOO1-work with diverse people
Name of the Student
Name of the University
Author note

1CHCDIVOO1-WORK WITH DIVERSE PEOPLE
Answer to question 1
Description
I am Nepalese and my religion is Hindu. The strong family unit is the traditional family
constellation in this culture. Born in Nepal, a multicultural society is boon for me.
Feelings
I am confident, caring and compassionate towards people.
Evaluation
Cultural awareness is my strength.
Analysis
I can contribute to the wellbeing of people by considering their social and cultural
factors.
Conclusion
I must continue to learn importance of family centred care in different cultures
Action plan
My plan is to engage in observational learning for gaining insights of family centred
traditions and it value in different cultures.
Answer to question 2
Description

2CHCDIVOO1-WORK WITH DIVERSE PEOPLE
I might experience challenges due to discrimination and prejudice
Feelings
I am confused about factors causing discrimination in my practice and nervous in
avoiding prejudice
Evaluation
Discrimination and prejudice may prevent me from being culturally safe nurse.
Analysis
Various cultural practices have gender discrimination and nurses are responsible to avoid
discrimination and prejudice.
Conclusion
I need to learn the experiences and needs of mentally and physically disabled person. I
need to learn about harmful traditional practices in different culture to handle challenges.
Action plan
My plan is to develop further cultural awareness by volunteering in community health
promotion programs.

3CHCDIVOO1-WORK WITH DIVERSE PEOPLE
Answer to question 3
Description
My knowledge of social issues may be limited due to my believe in gender equality and
behaviour of avoiding discrimination.
Feelings
I am confused if every culture believes in gender equality. There are cultures that
consider gender discrimination as ethical.
Evaluation
Both may act as a challenge in delivering competent nursing care
Analysis
There may be challenges due to harmful traditional values.
Conclusion
Strategies are required to handle challenges due to different opinions on discriminations
and gender inequality
Action plan
I will learn to be persistent as it is the backbone of nursing and gain more social
awareness. It will help me understand how these issues may hamper working with diverse people

4CHCDIVOO1-WORK WITH DIVERSE PEOPLE
Answer to question 4
I could improve my social awareness by improving the active listening skills. I will take
a short course in effective communication skills. By active listening it is possible to understand
the other people’s emotions, and feelings. It will affect my response to people and situations.
Further, to develop social awareness I will engage in volunteer opportunities. I may visit home
of senior citizens who are lonely or socially isolated. In this way I can be part of community and
learn about different people from different cultural and social background and address their
concerns.
Answer to question 5
The three strategies for resolving the workplace conflict –
1. Use of mediator- as he/she will be neutral and listen both sides of conversation
to facilitate resolution. It is effective strategy when the situation is volatile
2. Be proactive and compromise – I will address the issue at a very early stage by
recognising the warning signs of conflicts. Compromising will prevent the
procrastination of the problem and its escalation
3. Accommodating- I will apologise whenever wrong to foster cooperation to
avoid any perceived significant threat. It helps in preserving harmony by
ignoring the assertiveness.