CHCDIV001: Defining Key Terms for Working Effectively with Diversity

This CHCDIV001 assignment focuses on defining and explaining key terms related to working with diverse people in a workplace context. It covers terms such as cultural diversity, stereotype, cultural competence, cultural awareness, cultural safety, inclusiveness, reflection, safe work practices, and cross-cultural conflict. Each term is defined in the context of a workplace, explaining its meaning, and detailing when, how, and by whom it would be applied. The assignment also provides examples of situations where each term could be applied within the workplace, demonstrating a practical understanding of the concepts.

CHCDIV001 Work with diverse people
Terms and Definition v1.1 (2016/12/06)
CHCDIV001 Work with diverse people
Name
Email address
Assessment
Terms and definitions
Below is a list of terms which are relevant to this unit. Please provide responses in your own
words, to fully demonstrate your knowledge and understanding of each term. You will need to
undertake your own research (online, dictionary, relevant books), in addition to reviewing your
learning content.
You should aim to present responses which average 75 words each (to provide sufficient evidence
of your understanding). A minimum of 50 words is required.
Your responses must be provided as if you were explaining the term to a person who has never
heard of it before. Each submission should:
i) Average 15 words for each sentence
ii) Be grammatically correct
iii) Error-free, and
iv) Be presented in simple English.
A good tip here is to read all of your text aloud, to check for accuracy and good presentation.
Another tip is to ask another person to proof-read your work, where possible.
Now, please:
(i) Provide a comprehensive definition of each term. In the first column, state WHAT the term
means in the context of a workplace.
(ii) Provide a detailed explanation of the term. Your explanation in the second column must
identify WHO, WHEN and WHERE this term would be applied in the context of a workplace.
(iii) Provide your own simple example of a situation where the term could be applied within the
workplace in the blank row presented.
Please Note: Where insufficient words are submitted, your responses will be returned for
reworking.
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CHCDIV001 Work with diverse people
Terms and Definition v1.1 (2016/12/06)
Term Definition
What does this term mean in the context of
a workplace in your own words (minimum
of 50 words).
Explanation
When, how and who would apply this
term in the context of a workplace in your
own words (minimum of 50 words).
Cultural
diversity
It is the existence of different types of the
ethnic or the cultural group within a
society.
It is applied in a workplace where the
employees belong from the different
cultural group, it is applied by the human
resource manager and it is applied when
the workplace is diverse.
Example: A workplace with employees that belong to different ethnic culture or group.
Stereotype
A widely held idea that gives an
oversimplified idea or an image of a
particular type of thing or person.
It is applied in a workplace and the
stereotypes that are generally
designated are gender, age, and race
stereotypes.
Example: One of the major stereotypes is that women are hired for a job due to their good looks.
Cultural
competence
It is defined as the ability of the person to
interact effectively with the people of
different cultures.
It is applied in a workplace in order to
communicate with the employees of
other nationalities, it is applied by the
employees themselves in order to
stereotype any person.
Example: Cultural competence is mostly viewed as an important aspect for the employees that act as
global citizens.
Cultural
awareness
It is the understanding of the differences
that exist between the employees that
belong from other background or countries.
It is the most demanded aspect in the
companies that have global reach.
Cultural competence is most required
when communicating with the people
from other culture.
Example: The cultural awareness is most appreciated in the companies that employees from other
nations.
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CHCDIV001 Work with diverse people
Terms and Definition v1.1 (2016/12/06)
Term Definition
What does this term mean in the context of
a workplace in your own words (minimum
of 50 words).
Explanation
When, how and who would apply this
term in the context of a workplace in your
own words (minimum of 50 words).
Cultural
safety
It is defined as sharing the learning
experience, sharing knowledge, sharing
meaning and sharing respect.
Cultural safety is applied when the
individual cultural aspects need to be
protected. It is an awareness that is
spread by the human resource
department and is spread within the
different cultured employees.
Example: Cultural safety is the most valued in the workplace that promote the employees with equal
opportunities and perks.
Inclusiveness
An inclusive workplace can be defined as
a working environment that values the
groups and the individuals in a workforce.
It is applied when the working
environment is not cordial. Inclusiveness
is promoted by the human resource
managers by presenting a uniform work
ethics.
Example: Employees have a healthy competition between themselves and promote a good working
environment.
Reflection
It is considered as a representation of
consideration or a serious thought.
Reflection is promoted among the
employees by providing the right of the
employees to express their views and is
promoted by the organization itself.
Example: Reflection in a workplace can be considered as an employee trying to convey his or her
thoughts or the practice in a written form.
Safe work
practices
Safe work practices are the practices that
are deemed to be safe in a workplace
Safe work practices are applied in a
critical workplace through the safe work
practice and are enforced by the
managers.
Example: Safe work practices in a workplace can be related to the safe practices in a clinical setting.
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CHCDIV001 Work with diverse people
Terms and Definition v1.1 (2016/12/06)
Term Definition
What does this term mean in the context of
a workplace in your own words (minimum
of 50 words).
Explanation
When, how and who would apply this
term in the context of a workplace in your
own words (minimum of 50 words).
Cross-cultural
conflict
Cross-cultural conflict is the conflict
between the employees that belong from
different cultures.
Conflict arises between the employees
due to improper communication and is
applied to the employees.
Example: Conflict arises among the employees that belong to a different culture and have issues in
communicating
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CHCDIV001 Work with diverse people
Terms and Definition v1.1 (2016/12/06)
References
Eliseo, L.J., Murray, K.A., White, L.F., Dyer, S., Mitchell, P.A. and Fernandez, W.G., 2012. EMS
providers’ perceptions of safety climate and adherence to safe work practices. Prehospital
emergency care, 16(1), pp.53-58.
Holland, K., 2017. Cultural awareness in nursing and health care: an introductory text. Routledge.
Kawar, T.I., 2012. Cross-cultural differences in management. International Journal of Business and
Social Science, 3(6).
Nederveen Pieterse, A., Van Knippenberg, D. and Van Dierendonck, D., 2013. Cultural diversity
and team performance: The role of team member goal orientation. Academy of Management
Journal, 56(3), pp.782-804.
Pauly, B.B., McCall, J., Browne, A.J., Parker, J. and Mollison, A., 2015. Toward cultural safety.
Advances in Nursing Science, 38(2), pp.121-135.
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