CHCDIV001: Assessment on Working with Diverse People, Healthcare

This homework assignment for CHCDIV001, "Work with Diverse People," covers various aspects of cultural awareness and sensitivity in healthcare and community services. The assignment includes multiple-choice questions, case studies, and reflective activities. Students are asked to assess their own cultural values, explore strategies for working with diverse populations, and research community support organizations. The assignment also delves into topics like non-judgmental practice, cultural needs, and the impact of cultural differences on individuals' well-being. Furthermore, the assignment includes questions about cultural and language interpretation, access and equity issues for Aboriginal and Torres Strait Islander peoples, and the use of imagery in communication. The student's responses demonstrate their understanding of these concepts and their ability to apply them to real-world scenarios, including aged care and the provision of inclusive services. The assignment aims to evaluate the student's knowledge and skills in working effectively with diverse individuals and communities, emphasizing the importance of cultural sensitivity, effective communication, and inclusive practices in the healthcare and community service settings.

Contents
a) Message to Student...........................................................................................................3
c)Student Overall Assessment Record Sheet....................................................................5
e)Pre Assessment Checklist................................................................................................7
f)Student Assessment Cover page......................................................................................9
Activity 1A – PC 1.1........................................................................................................11
Activity 1B – PC 1.2........................................................................................................12
Activity 1C – PC 1.3........................................................................................................13
Activity 1D – PC 1.4........................................................................................................14
Activity 2A – PC 2.1........................................................................................................15
g)What effect do you think Ray’s sister is having on Claude’s emotional and
psychological well-being?..................................................................................................15
h)Suggest at least three strategies could be put in place to enable Ray to visit so that
they can enjoy some intimate time together?..................................................................15
i)If nothing is done to bring Claude and Ray together how might this effect his health
over a period of time? Suggest four possible effects.....................................................16
j)Research community support organisations that Ray or Claude could contact to
obtain advice about their problems. List two organisations and provide their web
addresses.............................................................................................................................17
Activity 2B – PC 2.2........................................................................................................17
Activity 2C – PC 2.3........................................................................................................18
Activity 3A – PC 3.1........................................................................................................19
Activity 3B – PC 3.2........................................................................................................20
Activity 3C – PC 3.3, PC 3.4...........................................................................................21
Activity 4A – PC 4.1, PC 4.2...........................................................................................23
Activity 4B – PC 4.3, PC 4.4...........................................................................................26
a)What does a cultural interpreter do?.............................................................................26
k)What is the role of a language interpreter?...................................................................26
l)Assessment 1: Underpinning Knowledge Questions Assessors Feedback .............28
m)Assessment 2: Research Work/Project (Q & A)...........................................................30
b.Research the Aboriginal and Torres Strait Islanders. What things are of specific
importance in this culture that would need to be considered when providing health
and community services? ................................................................................................38

c.What are four access and equity issues that Aboriginals and Torres Strait Islanders
face when being provided health and community services?.........................................39
i.Is this an example of cultural inclusiveness? Why/Why not? .....................................40
ii.How would you feel if you were in Shazia’s position?.................................................40
11.Answer the below questions.........................................................................................41
a.How effective is visual imagery when communicating information to ethnic
groups?.................................................................................................................................41
b.Provide at least three examples of universal imagery or colours used within the
workplace (you may draw examples where required).....................................................41
n)Assessment 2: Research Work/Project Assessor Feedback......................................44
o)Assessment 3: Simulation / Workplace Observation...................................................46
p)Simulation / Workplace Observation 1..........................................................................46
q)Simulation / Workplace Observation 2..........................................................................47
r)Simulation / Workplace Observation 3...........................................................................48
s)Assessment 3: Workplace Observation.........................................................................49
t) ............................................................................................................................................49
u)Assessment 3: Simulation / Workplace Observation Assessor Feedback ...............50
Message to Student
Please ensure you read the Assessment Information booklet and the Student Handbook provided to
you in your Learner App. Ensure you understand the assessment process.
These booklets provide important information such as:
 Overview
 Written work
 Active participation
 Collusion
 Who are you being assessed by
 Competency outcome
 Additional evidence
 Confidentiality

 Assessment appeals process
 Recognised prior learning
 Special needs
 Reasonable adjustment
 Assessment guide
 Assessment submission
 How should I format my assessments?
 Written work
 How should I reference the source of information I use in my assessments?
 Return of assessments
 Plagiarism
 What about copyright?
This assessment is a mixture of closed and open book questions, you will be required to
research different sources of media i.e. internet, text books and in the Student Guides
provided to you.
Please provide your answers using your own words. Do not copy or plagiarise from any of
your sources.
CHCDIV001 – Work with diverse people
For all documentation on the performance criteria and assessment requirements of the unit
CHCDIV001 Work with diverse people, please refer to the training.gov.au website using
this link. https://training.gov.au/Training/Details/CHCDIV001

Student Overall Assessment Record Sheet
Unit Code and Title CHCDIV001 Work with Diverse People
Student Name
Student ID
Unit Start Date
Assessment Items
A
t
t
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m
p
t
s
Result
S = Satisfactory
NS = Not Satisfactory
DNS = Did Not Submit
C = Competent
NC = Not Competent
Date of
Comple
tion
A
s
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I
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Assessment 1
Knowledge/skills
Assessment e.g.
Questions & Role Plays
S NS DNS
Assessment 2
(if required) Project based activities S NS DNS
Assessment 3 Simulation / Workplace
Observation S NS DNS
Final Assessment Result for this unit C N
C

Feedback to Student
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Assessor Name & Signature: ____________________________________ Date:
__/___/____
Student Declaration: I declare that I have been assessed in this unit and have been
advised of my result. I also am aware of my appeal rights.
Signature: _____________________________________ Date:
_____/______/______

Pre Assessment Checklist
Student Name:
A
s
s
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s
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N
a
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Unit Start Date:
L
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c
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Unit Code and Name CHCDIV001 Work with
Diverse People
Checklist for Conducting the Assessment 
Student confirms readiness to be assessed 
Time and date of the assessment was diarised and agreed to by the student 
UnitDue Date: Time: Location:
Criteria against which the students performance will be assessed are explained to
the student 

Student has read the Assessment guidelines document where assessment
methods, processes and documentation about assessment have been explained to
student.

Has student any special any special requirements? Please list special requirements:

Confidentiality of assessment outcome has been explained. 
Right to appeal assessment decision has been explained to the student. 
All hygiene, Work, Health and Safety requirements have been met as per
orientation pack. 
Instructions to the
Students
 Should you
not answer
the questions
correctly, you
will be given
feedback on
the results
and your gaps
in knowledge.
You will be
given another
opportunity to
demonstrate
your
knowledge
and skills to
be deemed
competent for
this unit of
competency
 If you are not
sure about
any aspect of
this
assessment,
pleases ask for
clarification
from your
trainer.
 Please refer to
the Australian
Nursing and
Training

Services
Student
Handbook for
more
information.
 If you have
questions and
other
concerns that
may affect
your
performance
in the
assessment
please inform
the assessor
immediately.
In signing this form,
the student
acknowledges that
s/he is ready for
assessment and that
the assessment
process has been fully
explained. The
assessment
information gathered
(including student
name, but no other
personal details) will
be used by the
training organisation
for specific record
keeping purposes.
Student’s Signature:
Assessor’s Signature:

Student Assessment Cover page
Students to complete when submitting assessments
Unit Code and Title CHCDIV001 Work with Diverse People
Student Name
Student ID
Student contact
Unit Start Date
Student Declaration:
I declare that the work
submitted is my own
original work and has not
been copied or
plagiarised from any
person or source
(published or otherwise)
without acknowledgment
in the text.
I am fully aware of the
penalty of plagiarism.
Signature:_________________
_______________________
Submission Date:
_____/______/______