CHCHCS001: In-depth Analysis of Home and Community Support Questions

This assignment provides answers to questions related to the CHCHCS001 unit, focusing on providing home and community support services. The questions cover various topics including empowerment, risk management practices, home fire safety, work health and safety, personal safety, security of property, organizational policies and procedures, codes of practice, dignity of risk, duty of care, practice standards, responsibilities and limitations of a home and community services worker, behaviors of concern, indicators of neglect and abuse (physical, sexual, psychological/emotional, and financial), legal disclosure of private information, replacement of the HACC program, and services funded through the Department of Veteran’s Affairs.

CHCHCS001
Provide home and
community support
services
Release 1
Total Training Solutions Adelaide
Assessments
RTO NO 41373
Aspire Version 1.1

CHCHCS001
Part A – Questions
Question 3 What is empowerment? Give an example.
Answer Empowerment refers to the professional community services which are used to
support people. It has the focus to provide resources, support and information to
build people capacity and help in taking control their lives.
For example- People have the control over selection of their care services.
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Question 4 What work practices can disempower a person with support needs? Give an
example.

CHCHCS001
Answer Ignoring individual can lead to disempower a person which can leads to
dependencies and should lack of control where person being supported.
For example- when any individual need support and if support worker ignore that
needs which can enable to disempower the person to get support services.
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Question 5 What is meant by risk management practices?
Answer Risk management practices refers to the practice which should be implement when
there is identification of hazard and removed or made safe. This can help to control
any type of risk of hazard to occur again. This may include how this happens and
why and will it repeat itself and many more.
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Question 6 Describe two basic home fire safety requirements to consider during the provision of
services to someone in their own home.
Answer There is need to ensure about the cause of injury or death which should be consider
to ensure about safety. There is also need for fire safety within home to preventing
home form damaging. This are some of the provision of services which should be
taken in consideration within own home.
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Question 7 Why should smoke alarms be routinely checked?

CHCHCS001
Answer There is different reason due to which smoke alarms should be routinely checked.
This includes the risk of battery dead, risk of wear out of device over time. This can
allow to ensure about the working condition of the smoke alarm that can provide
safety during any emergency.
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Question 8 What process should be followed to identify a work health and safety issue during
the provision of services to someone in their own home?
Answer There is need to follow some process which may include conducting regular
worksite inspection, creating hazard map and ensure about working condition of
safety equipment. Through following these process, it can allow to ensure about
work health and safety issues during service provision in own home.
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Question 9 What steps could be taken to ensure personal safety when providing services in
people’s homes?
Answer There is need to get information about safe practices which can be effective to allow
different service regarding care to individual like lifting individual who need care and
many more. Due to wrong practices can lead to stress that can lead to create
negative health impact.
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Question 10 What methods could be used to ensure a person’s property is kept secure?

CHCHCS001
Answer There is need to ensure about the safety and security of home that can allow to
provide better safety to the property. In this, there is need to ensure to check that
home is locked up, installing alarm, install sensor light, social media silence,
checking and changing property locks. These are some of the methods which can
be used to ensure person’s property to kept secure.
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Question 11 What equipment could be used to ensure personal safety when providing services
in people’s homes? Give one example.
Answer There are some of the equipment which can be used to ensure about personal
safety during providing services within people’s homes. This equipment may include
emergency call system, one-way alarm, intercom monitor, fire ladder and fire alarm
and many more.
For example- To get safety from any type of hazard of fire, there is need to ensure
about installing firm alarm and should also install the fire distinguisher.
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Question 12 Why must organisational policies and procedures be followed?
Answer This can be followed to ensure about the safe along with secure work environment.
Through following organisational policies and procedures can allow to get better
safety and protect service users along with colleagues. This can also help to
effectively deal with hazard or any risk within organisation. This can help to ensure
about the health, safety along with wellbeing of individual to people.
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Question 13 Describe two ways that organisational policies and procedures can be accessed.

CHCHCS001
Answer Using internet system can be helpful in accessing the organisational policy and
procedures. There is another way to access to folders of central location or staff
area where every documentation is done. These are the area which can allow to get
better and effective area to provide access to the organisational policy and
procedures.
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Question 14 What codes of practice could be referred to when providing services in people’s
homes?
Answer There are some codes of practice which can be referred while providing services
within people’s home that may include safely removing asbestos, first aid within
homes, hazardous manual tasks managing work health and safety risks, how to act
during fire or any emergency situation and many more.
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Question 15 Explain why dignity of risk should be considered when providing services in
people’s homes.
Answer Dignity of risk should be considered to ensure about person right to take their
decision regarding their own health and safety. This can be there to provide them
right to make their own decision for their own choices. In this, there is need to
understand the individual work which can allow to get better understanding about
the risk.
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Question 16 What does a service user have to prove for you to have breached your duty of care
to them?

CHCHCS001
Answer Service suer should prove that duty of care has been breached through providing
any proof regarding delivered service that lead to create injury by action. This can
be done through ensuring about the foreseeable action or injury that happens to
service user.
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Question 17 Describe two practice standards that should be referred to when providing services
in people’s homes.
Answer There is need to follow the health and safety at home and other practice standard is
to deliver the asked service by the service user. These are some of the practice
standard which should be referred when providing services within people homes.
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Question 18 Describe two responsibilities of a home and community services worker.
Answer There is a responsibility to ensure about the supporting to perform daily activity
which can be effective and help to conduct on daily basis. There is another
responsibility to support different community group without any discrimination with
home and community service worker.
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Question 19 Describe two limitations of a home and community services worker.

CHCHCS001
Answer There are some limitation of home and community service worker which includes
the increasing or unreasonable demands along with expectations form either client
themselves or from their family. It also includes difficulty in setting limits and dealing
with behaviour.
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Question 20 What are behaviours of concern? Provide an example.
Answer Behaviour of concern refers to the words which are describe some kind of
behaviour. This can relate with behaviour which are done by client or any individual.
It can be there due to situation, disease, ageing processes or disability.
For example- Older people sometime forget about recently eating which can be due
to ageing.
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Question 21 What are common indicators of neglect? Give two examples.
Answer There is different indicator of neglect which may include weight loss, poor skin
quality, hearing aid, skin burns and many more.
For example- When client need support in walking but due to neglect client need to
walk without support have risk of fall and cause any injury or mark which is indicator
of neglect.
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Question 22 What are two indicators of physical abuse?

CHCHCS001
Answer There are many indicators of physical abuse in which some of the indicators may
follows:
 bruises, cuts, scabs or scars
 swelling, burns, blisters.
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Question 23 What are two indicators of sexual abuse?
Answer There are two indicators of sexual abuse are as follows:
 Withdrawal, nightmares, fear, agitation, sleep patterns.
 Bruising of genital areas or thighs.
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Question 24 What are two indicators of psychological/emotional abuse?
Answer Two indicator of emotional abuse are follows:
 Sense of hopelessness like fearfulness, withdrawal.
 Behaviour swings like anger, anxiety, agitation, passivity.
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Question 25 What are two indicators of financial abuse?

CHCHCS001
Answer There are some of the indicators of financial abuse that are follows:
 Fraud, stealing, forgery and embezzlement.
 Forcing person to hand over their assets or money.
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Question 26 When are you legally allowed to disclose private and confidential information?
Answer During any specific circumstance when any individual is at risk of harm in such type
of situation there is need to disclose the private information of any individual to
provide safety and finish the harm.
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Question 27 What program has replaced the Home and Community Care (HACC) program?
Answer Commonwealth Home Support Programme (SHSP) program has replaced the
Home and community Care (HACC).
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Question 28 What types of services are funded through the Department of Veteran’s Affairs?
Give two examples.

CHCHCS001
Answer There are some of the service which may include the education schemes, aged and
community care, homelessness, household assistance, travel for treatment are
some of the service which are funded through the department of Veterans Affairs.
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