Analysis of Childcare Facilities in Licensed Clubs with Gaming

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This essay examines the provision of childcare facilities within licensed clubs and casinos, focusing on the advantages and disadvantages of such services. The essay highlights programs like Kids Quest, which offers childcare in casinos across multiple states, enabling parents to gamble without childcare concerns. The advantages include convenience for parents, assurance of child safety, and potential revenue increases for casinos. Disadvantages include potential security issues, health concerns, and reduced parent-child interaction. The essay also touches on various forms of gambling, challenges faced by the gambling industry, stakeholders involved, and the legal responsibilities of casinos. It concludes that while childcare facilities can enhance customer satisfaction and casino revenue, potential drawbacks must be carefully considered.
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CLUB AND GAMING
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Table of Contents
INTRODUCTION
.............................................................................................................................. 2
BODY
..............................................................................................................................................2
CONCLUSION
................................................................................................................................. 7
REFERENCES
................................................................................................................................... 8
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INTRODUCTION
The aim of the essay is to identify the advantages and the disadvantages of having childcare

facilities in a licensed club with the gambling facilities. The childcare solutions in the US are

provided by the program called Kids Quest. This program includes the 20 facilities of gambling

across America (Loi & Kim, 2010). This program helps the parents to gamble as long as they can

without worrying about their children. Such programs are initiated at the Casino and also the

safety measures are taken for all the kids and children. The kid's Quest services are provided in

12 different states through the casinos.

BODY

The casino provides the child care facilities 24/7 which does not include any reservation. Most

of the services provided at the Casino for the child are charged $10 per hour. The casinos that

provide the child care facilities help in earning more revenue. The services that are provided for

the kids include interactive video games, karaoke, indoor playground, art, etc. In addition to

this; a room is built for the babies as well as the toddlers that are of age from 6 weeks to two

and a half years and they are being operated by eth caregivers (Prentice, et al. 2017). These

services provided by the casino help in building eth public relations as well as effectively

conducting the marketing.

The hotels also provide the child care services along with the facilities of the casino. The

services provided by the hotels for the child care helps the parents in spending a few hours

alone instead of the whole day. The advantage of keeping the children at such places helps in

giving the assurance to the parents that their children are in good hands so they don’t have to

worry about them. Also, the parents don’t have to travel their way out for dropping and picking

their kids (McKinnon McCann, 2013). These services have the reasonable costs that help in

saving the money and the time. The quality of care is given by the service providers. In addition

to this, the different types of activities are also arranged for the children. The staff is given

training so that the care can be given to the child along with the first aid measures taught to

them. The child also plays different types of games that prepare them mentally as well as

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physically through the entertainment (Little, 2011). This also helps the family to spend time by
having an assurance that their children and kids are under good supervision.

There are many disadvantages associated with having the child care facilities in licensed club or

casino, some of which are described as follows; one incident took place in Oklahoma where the

child care provider was charged $50,000 on the negligence of the two children. Security

problems are also associated with the casino as the parents cannot completely trust the child

care providers by leaving their children along with them. The children can suffer from illness as

there are chances of spreading the germs. Also, poor behavior can be exhibited by the children

as the children can pick up the bad habits. The drawback is the Child mimics the words as well

as the action of others. Leaving the child with a care provider at the casino can learn the bad

habits of the care provider (Roukis & Olive, 2013). The other advantage of leaving the child to

the child provider deviates from the parent from spending less quality time with their children.

This time which they have lost to send with their children cannot be regained again and they

cannot relive those moments with their children. In this way, the child care services will boost

the customer satisfaction by ensuring their loyalty.

The kid's Quest, as well as the Cyber Quest, offers different facilities of childcare that is

interactive in nature. They contribute about 50% in raising the profits of the casino. The patrons

are spending the money on the casino by playing the games whereas the revenue with respect

to gaming is generated by providing the child care facilities. The Kids Quest, as well as the Cyber

Quest, gets involved in the various events of the community so that discounts can be offered to

veterans (Mercado, et al. 2016). The casinos that help in providing the child care services help

in reaping the rewards financially with the help of the efforts. Troy Drunkly is the CEO of Kids

Quest estimated that patrons gamble up to 50% higher than the average people who gamble.

The child care services are provided for both the guests as well as for the employees. The

different Kid Quest is available across the globe that provides different activities that are safe

enough thereby including the crafts as well as the arcade games of non- violent. A good hotel

providing the Childcare services is the Four Season hotel situated in Las Vegas. This hotel

enables the parents to give the names as well as the age of their children so that reservations

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can be made. The babysitting arrangements are also arranged by them. The jungle gym is
designed for the children along with the ladders for making the children happy.

There are different forms of Gambling such as the casino gambling, poker, Sports Betting,

Bingo, and the Lottery games. Casino gambling involves all those games that fall into the

category of brick and mortar casino (Wu & Chen, 2015). Such games help in generating the

larger amount of revenue accounting for about billions of dollars. The different options of

browser enable the software to be installed in computers or mobiles. This type of gambling is

considered illegal in certain states as well as the countries. The different games included in the

casino gambling are card games, dice games, spinning wheels, and gambling machines. Card

games help the player for competing against the house instead of other players. The dice games

are played with the dice while the spinning wheel is played by spinning the wheel of Roulette.

Poker was initially played in the United States which effectively makes use of the cards

popularly known as the poker cards thereby involving four participants. The winner of the game

collects the money through the community pot (Dragicevic, et al. 2011). The poker is also

classified into the several categories such as stud games, draw games, and the Hold’em games.

The stud games help in getting through the game by having the face up as well as the face down

cards. The full had is received by the player in the first round involving the betting in case of the

draw games. The personal cares, as well as the community cards, are combined in the Hold’em

games so that the strongest hand can be created. A sports betting is also a popular game that is

played between the two players as a basketball game. The different forms of sports betting are

spread betting, parlays, prop bets, futures, Teasures, in play betting, second half bets,

Moneyline, etc. the future helps in predicting the outcome of an event. Multiple bets are done

in the parleys in which the player predicts all the outcomes (Griffiths, et al. 2013). The spread

betting involves a team which is given a number so that it can be added or subtracted during

the game for attaining the final score. Bingo helps in drawing the random numbers and the

player has to match such numbers by seeing on the card. The different styles of game are

available for playing the Bingo game but all these games are based on the same concept. The

casino bingo deals with the jackpot prize. Lottery games are classified as drawings or Scratch-

offs. Drawings help in selecting the series of different numbers through the available integers.

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Scratch-Offs is a game in which a card is being purchased by the customer of different price and
then that number is scratched for revealing the symbol as well as the amount which is hidden

beneath it.

The challenges faced by the different forms of gambling comprises of the operational efficiency,

data security, speed and accuracy, personalization as well as segmentation, and the knowledge

of the customer. Operational efficiency can be achieved by making a route for building different

types of offers which the consumers can find it appealing. This will helps in ensuring the loyalty

of the brands by providing the offers in an organized way. The data security is the main

challenge faced by the gambling industry (Calcagno, et al. 2010). The different processes must

be introduced to block the unauthorized access to the customer’s personal data. This will help

in gaining the trust of the consumers. The speed, as well as the accuracy, can be achieved by

building the communication to the right people at the right time. The personalization and

segmentation deal with increasing the profile building capacity for the consumers to ensure

communication in an effective way. The rates fixed for the betting in the games is often low and

the limited offers are provided to the consumers. The different options can be adopted that

deals with the advance retargeting. If the consumer will be provided with enough knowledge

then this knowledge will act as a base for making the business success or the failure.

The stakeholders of the licensed club or casino include the members of the casino, players,

government, gaming control board, community and the industry. The government has to

identify as well as implement the strategies that are essential for regulating the health

standards (Back, et al. 2011). The operator concerning the gambling industry has to define the

code of conduct for implementing the different programs by working with the experts so that

the programs can be evaluated regularly. The gaming board helps in ensuring the integrity with

respect to the games and is the responsibility of the gaming board to ensure that the

stakeholder's concern with the gambling industry works according to the rules and regulations.

The casinos comprise of the player's club by giving them special rewards as well as the

incentives in order to have different types of experience. The feedback is also gained from the

customers with respect to the players club. The smoke-free casinos must be built for the

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community with the help of some policies. The stakeholders are those people who directly or
indirectly get benefits from the casino. The impact of gambling is adverse and the people are

getting addicted towards it. There has been the reported impact of the abuse and the youths

are getting affected by it. The health disorders are noticeable as the gambling has expanded.

The technology also created an impact as it has developed different innovations by introducing

different features and providing it with the accessibility. The relationship of the individual is also

compromised due to the addiction. The legal responsibilities of the casino include

interpersonal, information, and decision roles. The interpersonal roles comprise of the

Figurehead, leader, and Liason. The information roles include monitoring, spokesman, and

disseminator (Oei & Raylu, 2010). The decision roles constitute handling of the disturbance,

negotiator, allocating the resources, etc. the casino controller roles are characterized as

managerial roles. Figurehead does the various functions with respect to performing the

ceremonial, social, as well as the legal duties. Their relationship with the other members is also

described through these roles. A network comprising of the contacts is developed in the liason

role for attaining the benefit mutually (Tanford, & Suh, 2013). The resources are allocated

through the resource allocator so that the operations of the casino can be done in an effective

way. The casino controller is also responsible for handling the disturbance that occurs

unexpectedly. In addition to this, the rules are being set by the government concerning the

casino (Wong, 2013). The federal government looks after the gambling matters. The

administrative, as well as the operational roles, comprise of giving the training to the

employees of the casino. Patron self- exclusion program that provide authorization to the

casino whether is to gamble or not. Also, restrictions can be put on serving the alcoholic

beverages. In addition to this, the casino has to submit the plan regarding the games that have

to be included in the casino. Advertising can also be done so that awareness can be created

among the people regarding the casino. Research can be done for encouraging maximum

participation of the people.

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CONCLUSION
From the essay, it is concluded that the child care services provided at the casinos or the

licensed clubs have both advantages and the disadvantages. The major advantage is that it

helps in increasing the revenue of the country. The major disadvantage is that the child is being

ignored by the parents as they got involved in the gambling activities. The child care services or

the facilities also help in estimating the problems associated with respect to the behavior
of the
child. Such facilities or the services for children are enabled at Kids Quest programs.

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REFERENCES
Aida, E. (2010). U.S. Patent No. 7,824,260. Washington, DC: U.S. Patent and Trademark Office.

Back, K. J., Lee, C. K., & Abbott, J. (2011). Internal relationship marketing: Korean casino

employees’ job satisfaction and organizational commitment. Cornell Hospitality Quarterly,

52(2), 111-124.

Calcagno, P. T., Walker, D. M., & Jackson, J. D. (2010). Determinants of the probability and

timing of commercial casino legalization in the United States. Public Choice, 142(1-2), 69.

Dragicevic, S., Tsogas, G., & Kudic, A. (2011). Analysis of casino online gambling data in relation

to behavioural risk markers for high-risk gambling and player protection. International

Gambling Studies, 11(3), 377-391.

Griffiths, M. D., King, D. L., & Delfabbro, P. H. (2013). The technological convergence of

gambling and gaming practices. The Wiley‐Blackwell Handbook of Disordered Gambling, 327-

346.

Little, D. (2011). U.S. Patent No. 7,988,549. Washington, DC: U.S. Patent and Trademark Office.

Loi, K. I., & Kim, W. G. (2010). Macao’s casino industry: reinventing Las Vegas in Asia. Cornell

Hospitality Quarterly, 51(2), 268-283.

McKinnon, S., & McCann, M. (2013). H & S Vision Childcare Pty Ltd (Administrators Appointed)

ACN 117 350 928 (the Company).

Mercado, V., Sylla, C. J., & Canterbury, S. A. (2016). U.S. Patent No. 9,269,212. Washington, DC:

U.S. Patent and Trademark Office.

Oei, T. P., & Raylu, N. (2010). Gambling behaviours and motivations: A cross-cultural study of

Chinese and Caucasians in Australia. International Journal of Social Psychiatry, 56(1), 23-34.

Prentice, C., Wong, I. A., & Lam, D. (2017). Uncovering the service profit chain in the casino

industry. International Journal of Contemporary Hospitality Management, 29(11), 2826-2846.

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Roukis, G., & Olive, S. (2013). U.S. Patent No. 8,591,312. Washington, DC: U.S. Patent and
Trademark Office.

Tanford, S., & Suh, E. (2013). How restaurant variety indirectly impacts gaming for different

casino worth segments. International Journal of Contemporary Hospitality Management, 25(3),

328-345.

Wong, I. A. (2013). Exploring customer equity and the role of service experience in the casino

service encounter. International Journal of Hospitality Management, 32, 91-101.

Wu, S. T., & Chen, Y. S. (2015). The social, economic, and environmental impacts of casino

gambling on the residents of Macau and Singapore.

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