Comparing Hospital Projects: A Project Quality Management Case Study

This case study provides a comparative analysis of the Queensland Children’s Hospital and the Perth Children’s Hospital projects in Australia, both significant healthcare initiatives. It examines the projects through the lens of PMBOK guidelines, focusing on project quality, similarities, and contrasts in their management approaches. The study delves into aspects such as project scale, infrastructure, certifications, and the integration of global project quality principles. By comparing these two projects, the report identifies lessons learned for future hospital projects in Australia and contributes to the broader understanding of project quality management in healthcare, highlighting the importance of systematic planning, execution, and adaptation to global standards.

Running head: PROJECT MANAGEMENT
Project Management
Name of the student
Name of the university
Author Note:

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Table of Contents
Introduction................................................................................................................................3
PMBOK Guidelines and project................................................................................................3
Case 1.........................................................................................................................................4
Queensland Children’s Hospital............................................................................................4
Case 2.........................................................................................................................................5
The Perth Children’s Hospital................................................................................................5
Compare and contrast of the two projects..................................................................................6
Comparison of the Projects....................................................................................................7
Contrast of the Projects..........................................................................................................8
Global Project Quality................................................................................................................9
Effect on Project Deliverables.................................................................................................10
Lessons that can be learnt for undertaking future projects..................................................11
References................................................................................................................................13

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Introduction
The following project is totally based on the project management that is created by
using the PMBOK principles. The different kinds of the principles has been achieved in a
systematic manner in order to ensure a great success for the business organisation different
kinds of projects across the globe work under the PMBOK principles. The following report
has been based on the two different projects in Australia both the different projects are based
on Healthcare. The first one being The Queensland children’s hospital while the second
one is none other than The Perth children’s hospital. These two projects are largely
discussed and are used as a basis for the comparison and to show the difference in between
the same kind of projects. Apart from this the research has also provided the different benefits
characteristics and the perspectives associated with the project. Finally the report has also
shapes the different perspectives that provides the base for making the project in line with the
Global standards.
PMBOK Guidelines and project
The PMBOK guide is totally unique to the project management which contains the
critical path method and the Work Breakdown Structure. The PMBOK guide also has an
impact over the general management that involves the likes of planning, organization,
staffing and execution of the tasks and the controlling of the different business operations
(Hughes et al. 2016). The following guide includes the likes of the financial forecasting,
organizational behaviour, management science, budgeting and many other different kinds of
the project management guides to be used in the project. The following projects that has been
discussed in the report has been completed by the use of the following guidelines. The major
phases of the project was started with the commencement of the initiation process, planning
process, execution process and that of the process of monitoring and proper control (Hermano

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& Martín-Cruz, 2019). The combined processes of all these elements has helped to deliver
the ultimate business project.
Case 1
Queensland Children’s Hospital
Queensland children’s hospital is one of the leading Healthcare facility of Australia
that provides Global standard Healthcare to children. The shareholders of the organisation
along with the management of the hospital has been able provider Global touch by ensuring
their presence of different kinds of paediatric services and also other kind of superior
Healthcare services. the management of Royal children's hospitals, Queensland paediatric
cardiac services, Prince Charles hospital and Mater children's hospital has come together to
form a single state of the art facility. The project which was announced in the year 2008 has
been established to ensure the associated infrastructural and managerial development for the
current as well as the future (childrens.health.qld.gov.au, 2019). Queensland children’s
hospital is a project of $1.5 billion which is certainly one of the highest financial investment
in the history of Queensland Healthcare services and also one of the largest projects that have
been undertaken in Australia. With 12 different clinical levels and 359 public beds spread
around 80000 metre square the hospital is one of the best in Australia.
The management of the hospital has made all the different arrangements in the
development of the hospital as one of the strong networks hospitals in Australia. The
development has been in such a manner that it has turned out into a regional paediatric
Network and leads the expert paediatric and adolescent Health Care facility of the Australian
state from this. The hospital has also created a central half of the state-wide network of the
different Healthcare services that consists of children of all age different kinds of superior
treatments are provided to the children (childrens.health.qld.gov.au, 2019). The Federal

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Government of Australia has been one of the major stakeholders in the project as the project
was made a world class facility with the providence of huge amount of Central fund. The
hospital is also unique in nature as because it provides the users with the state of the
academic and Research facility that is used to research on different kinds of Healthcare
researches. The installation of a hydration energy plant has also helped to make the Hospital
environment friendly in nature. The project has been carried out in a proper and systematic
manner with the planning designing briefing commissioning and scheduling all in a scientific
way.
Case 2
The Perth Children’s Hospital
The Perth Children’s Hospital is a paediatric care hospital of Australia that is located
in Nedlands, Western Australia. To be more precise and accurate about the location of the
hospital, it can be said that the Hospital is located at the corner of Winthrop Avenue and
Monash Avenue. The following project was announced in the year 2008 in order to replace
the Princess Margaret Hospital for the Children. The construction of the hospital was started
in the year 2012. The name of the hospital was selected in the year 2013 and the authorities
decided to use the old name of 1909 to ensure and promote the city of Perth as a major centre
for medical health and medical research. The project encountered a number of different kinds
of structural and medical problems of the building along with some major glitches in
technical procedures, the project got delayed significantly. The hospital officially commenced
its commercial operations from the year 2018. However, most of the departments started
operating on a full time basis after a few days. As mentioned earlier, the Perth based hospital
is a 274 bed hospital with premier facilities for the treatment of the children.

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The project was designed as a partnership in between JCY Architects and Urban
designers, Billiard Leece Partnership, Cox Architecture and HKS Inc. The hospital has been
designed and build in such a way that it is able to cater to the different needs of the users both
in the recent times as well as in the future. The concentration of the hospital towards the
development of health care makes the hospital the best in manner. The concentrated efforts
towards the development of the healthcare facilities helps the hospital to ensure a better and
successful future assured of sustainability. The organization all the three levels of healthcare
serviced that includes the likes of the primary, secondary as well as the tertiary level of
healthcare services. The management of the organization has considered themselves to keep
open the possibilities of change management and other structural and organizational updates
in order to ensure that the hospital is in line with the modern healthcare facilities. The
presence of an extensive infrastructure with research facilities, state of the art operating
theatres, education facilities and different other kinds of the healthcare facilities makes the
hospital one of the best in Australia. The Norman Disney Company Along With Cox
Architecture had been instrumental in providing Australia a world class paediatric healthcare
facility.
Compare and contrast of the two projects
All the different kinds of the details that have been provided based on the two
hospitals are clearly directed towards the two of the largest Healthcare projects undertaken in
Australia. Both the Perth children’s hospital and the Queensland children’s hospital has been
established in the last couple of years. The major perspectives and similarities of this
Healthcare organisations is that it provides the state of the art facilities by the management of
the hospitals. The facility provided to the people have helped in the overall development of
the Australian Healthcare sector especially the paediatric services. Different kinds of survey
on the Australian Healthcare services has provided the data that superior Healthcare

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treatments are now undertaken in the Island Continent and also the capability of the different
Healthcare organisations operating in Australia. The following report has presented the
project management deliverables of the hospitals based on the PMBOK guidelines. The
detailed report on these two organizations has been the major source for comparing and
contrasting the project management phases of this to hospitals in a systematic manner.
Comparison of the Projects
The comparison of the following two projects has helped to provide a lot of different
similarities that exist in between the two of the hospitals. The similarities in between this
projects have presented a unique Healthcare service being provided in Australia. The
management of Queensland children’s hospital has developed a new scheme named the
Queensland children’s hospital SDA Development Scheme. The following scheme is
basically a regulatory redevelopment scheme that properly controls the Planning and
development of the hospital and also controls their growth. On the other hand, the Perth
children’s hospital has been constructed on similar grounds and provide similar kinds of
Healthcare facilities to children. It is quite close to the lines of the $1.5 billion project as of
Queensland children’s hospital The Perth children’s hospital is a AUD1.2 billion project that
was completed in order to replace the services of Princess Margaret hospital and establish the
new hospital as one of the best paediatric care centre hospitals for both the present and future
generations of the country. Both the hospitals of Australia generally provides a number of
complex Healthcare services that helps the residents of Australia to opt for better and world-
class paediatric care. Apart from this benchmark National and international Healthcare level
is also maintained in the business practice of these hospitals (Alotaibi, Sutrisna. and Chong,
2016). The major initiatives in the healthcare department taken by the shareholders of both
organisation are almost similar in nature. The management of the hospitals has ensured that

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they specialise themselves in different kinds of complex and basic Health Care facilities as
well as different organisational service. As mentioned earlier, the Queensland children’s
hospital is also $1.5 billion project which is one of the biggest and largest in terms of
infrastructural as well as financial capability this hospitals have special is themselves in
similar kind of services and products to facilitate the users.
Contrast of the Projects
The number of different similarities have been discussed in the above mentioned part
of the report. There are also a number of different kinds of organizational and project
management differences that has been identified with the detailed study of both the projects.
The presence of the different kinds of the contrasting factors makes a huge difference in both
the projects in a proper and efficient manner. The first differences that can be identified are
the geographical and physical variations. The Perth Children’s Hospital is made up on a
sprawling campus of 125,000 square meter area which itself suggests the campus and the
facilities available in the hospital. In contrast, the Queensland Children’s Hospital project has
come up upon an area of 80000 square meter area which is naturally quite smaller than the
Perth based facility (Alotaibi, Sutrisna. and Chong, 2016). These makes Perth race ahead of
its counterpart, Queensland Hospital in terms of the facilities as it boasts a large area of more
than 40,000 square meter. The large size of the facility thus provides a major advantage for
the project. The Queensland Hospital, on the other hand has been equipped with a number of
different kinds of high class facilities that has been helpful for the organization to gain a
Level 6 Certified Health Care Centre. The level 6 certification is of immense importance to
the healthcare of Australia as it provides the best medical facilities and also is equipped with
important and critical health care instruments and infrastructure that can be helpful for the
success of the organization to deal with critical healthcare cases. In spite of the larger and

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better floor space of the Perth Children’s Hospital, the level 6 certification of the Queensland
based hospital certainly gets a better advantage than its competitor in Australia. The
Management of the Queensland Hospital for Children can thus take care of much more
complex and critical case with precise superiority. The other major differences that has been
observed in the study of the two hospitals is the different kinds of the physical facilities. The
physical facilities includes the differences in the number of beds. The Queensland Children’s
Hospital has a 359 bed facility, whereas the Perth based hospital dealing in paediatric care is
just a 274 bed based hospital. These apart, there are other different examples of changes in
between the two hospitals.
Global Project Quality
Quality Standards are the most important in a project as it sets out the standards or the
areas for the improvement of the quality in health and special care. The variation in care are
the major areas that are covered by them. The standards that has been explained in the
PMBOK guidelines helps to improve the quality of the research. The improvement in the
quality is important for the success of the business in a proper and effective manner. The
accreditation of the hospitals is important for the research as because it ensures the hospitals
to perform different kinds of the evidence based practices that includes the likes of the access,
affordability, quality, effectiveness and healthcare. The projects especially the healthcare
projects are heavily risky as because they do not have any kind of surety. There are a large
number of different uncertainties. Most of the projects especially the two mentioned
healthcare projects of Australia follows the different standards as mentioned by the global
organizations to maintain global standards. This includes the likes of;
a. Improvement of Quality and safety of the children
b. Prevention and control of the spread of germs and infection
c. Governance, leadership and direction

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d. Management and information
e. Facility management and business safety
Therefore the maintenance of the accreditation process in line with the global
management systems is important for the success of the business healthcare facility in the
island continent.
Effect on Project Deliverables
The success of the different outputs can be described as the deliverable that can be
achieved by the use of the PMBOK guidelines. The different kinds of the characteristics that
are followed by the project management team in charge of executing the projects are
provided below,
 The scope of the project was maintained which help the project management team
to complete the project in a systematic manner The agreement that was signed with the stakeholders along with the construction
companies and the other major project management team of the hospitals was a
major factor in the success of the project The deliverables and their results were often termed as the main success pillars of
the following projects the proper time schedule delivery of the project deadlines was
achieved with pinpoint accuracy Lastly the role of the project manager has been one of the most influential factors
that help to achieve the different kinds of objectives of the project
The deliverables that includes the likes of both internal as well as external delivery
process is highly important for the success of the project. The internal as well as the
external deliverables have their own choices of delivering different things for the project.
First of all the internal deliverable includes the likes of the different kinds of the business

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deliverables (newchildrenshospitalproject.health.wa.gov.au, 2019). These includes the
customization of the business process or the customization and changes in the project. On
the other hand, it can also include the likes of the completion of the hospital by means of
following the local laws and guidelines of the project.
Lessons that can be learnt for undertaking future projects
The review of the project after the completion is one of the major areas which must be
focused by the management of the organisation for using the business process for other
projects. The project management activity is always implemented effectively in order to
ensure the commercial success of the projects. The hospital establishment projects of Perth
and Queensland has gained the major benefits from following the PMBOK principles and
guidelines. The use of the new guidelines were accepted with mixed responses of both
success and failures. The success forms the strength for the future projects while the failures
have to be taken care of in an appropriate manner. Some of the major lessons that have been
learn and can be used to complete the future projects as follows
 Planning and Initiation process- The initiation at the start of the project is one of the
vital faces and must not be treated in a casual manner. It must be treated with proper
caution as because the start of the project in a proper manner paves the way for future
success of the project. Wide and varied information regarding the initiation process
must be used in order to plan the schedule of the project and execute them in a better
manner. The success of the following execution along with the planning is said to be
helpful for the project that is undertaken.
 Collecting the necessary data- The identification and gathering of the different
forms of the data from that of the earlier managers of the business project, employees
and the stakeholders of the project can be of great help for the business project. A

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better research is highly important for the success of the project in a better and
organized manner.
 Determination of the different kinds of the mitigation strategies- The change and
the new developmental process in the mitigation strategies is important for the success
of the business in a proper and efficient manner. The mitigation strategies along with
the different kinds of the change management strategies is important for the success
of the business especially in healthcare projects.
 Identification of the smaller projects- The lessons that has been gathered from the
completion of the two mentioned projects has been the major source of information
for the future projects. The use of the similar kinds of processes, methods, tools and
the project management principles in the form of PMBOK principles has helped the
project to be a success and also be precise and accurate in terms of results delivery.
Therefore the project managers must identify the research problems and provide
adequate feedback for the future related to the following projects.