HRM Practices and Their Impact on Chocolate Presence

This report examines Human Resource Management (HRM) practices within the context of Chocolate Presence, a UK-based company. It explores the purpose and scope of HRM, focusing on recruitment and selection processes. The report analyzes the strengths and weaknesses of current selection methods, proposing improvements to enhance the process. It also details the benefits of various HRM practices, such as providing employee security, selective hiring, and fostering effective teams, for both employers and employees. Furthermore, it evaluates the effectiveness of HRM practices in terms of increasing profitability and productivity, highlighting the importance of employee relations and legislation in the workplace. The report provides a comprehensive overview of HRM strategies and their impact on organizational success.

Human Resources
Management

INTRODUCTION
HRM is generally a important approach for having an effectual management of all the
people in the organization & company also help their business for gaining the competitive
advantages. Chocolate Presence is a quickly expanding their business and also it provides
various types of chocolate based greeting cards and distribute in all over UK. This report study
on the scope & purpose of the HRM and also selection & recruitment applications of all the
practices of HRM in workplace. Further it will examine the benefits of the HRMN practices and
effectiveness of different HRM practices for raising the profit and productivity of organisation. It
will identify the importance of employees relation and also key elements of employees
application & legislation of HRM practices in the context of work (Cascio, 2015).
LO1
P1 Purpose of HR function
The main function of HR is to manage the needs of the organization employees and also settle
the legal financial matters. It helps the company to increasing profits and revenues. HR role is to
increasing the performance of the employees for the highest corresponding with their role of
organization
HR function and its importance to organization.
HR functions is basically related to managing the employee's recruitment to retirement process
where there are so many functions which play major roles in the Chocolate Presence such as;
Recruitment & selection
it is one of the most important function of HR for the Chocolate presence where it
screening, selecting, captivating and identifying the potential candidate which is basically based
on the criteria of objective. It is important because it decreases the mistakes like incompetent,
engaging and unmotivated & under qualified employees as well (Cascio, 2015).
Orientation
Orientation is one of the most important part of the Chocolate Presence which is given by
the HR to the selective new employees. It is a step that helps the employees for adjusting
between their own with the employer. It gives a detail information about the goals & objectives
of the Chocolate Presence which helps the employees in achieving the short and long term goals
of the firm. From providing the proper orientation it clarifies the roles and duties of the
candidates to take an initiate for the organization and perform well.

Training & development
It is important for the Chocolate Presence because the main purpose of giving the training
to the employees is to improve the current & future employees performance. It also increases the
abilities and capabilities of the employees from educating them with proper knowledge for the
specific subject. From giving proper training it develops their skills and knowledge.
Maintaining the conditions of good working
It is one of most important domain of the HR in the Chocolate Presence to maintain the
good working conditions for the employees, so they feel comfy & like the working environment.
It is a duty of the HR department to always get motivated employees, so they contribute in
achieving score & objectives of the organization (Noe and et.al., 2015).
Managing employees realtion
Employees are the main pillars of the Chocolate Presence where it is important to manage
the relation of the employees. There are so many activities which manage the relations of
employees such as the HR department had to organize activities for engaging people, influencing
the behaviours of others for the positive working outputs.
P2 The strength and weakness of current selection methods
There are so many methods of selection for the employees which is effectively run by the
Chocolate Presence such as;
Preliminary interview:- strength of this selection method is it easily eliminate the
unqualified applications which is based on the information that supply in the application forms
and weakness of this selection method is it is very much cost consuming.
Selection test:- the main strength of this method is it identified the personality test,
aptitude test and aptitude test as well. This test helps for estimating the ability of the candidates
and on the other hand the weakness of the there are so many unreliable things which the test may
not be correct and also there are so many wrong uses from this.
Employment interview:- The main strength of this selection method is it is one of the
excellent method that identify the best candidates and weakness is it is very time-consuming.
Reference & background checks:- The strength of this process is it verify and check out
the real and valid information which is real and provided by the candidates and on the other
hand the weakness is there are so many wrongs (Petrick, 2017).

Selection decisions:- After obtaining all the information by the candidate and analyse by
the recruiter where the decision is taken ion the basis of interview and application that has been
received and on the other hand weakness is sometimes the decision may be wrong when the
employee is not performing well in the Chocolate presence.
Two possible modify that made by the chocolate presence for enhancing the selection
process.
There are so many things which improves the selection process of the Chocolate Presence and
also enhance the interview skills such as;
Plans interview diligently
It is necessary to create and plan for the interview where each and every position is clear
about measuring the interview. It is one of the potential improvement that enhance the selection
process where it is necessary that interviewer should walk with the proper & adequate
knowledge.
Be responsive to candidates
It is one of the most potential improvement that has been made by the Chocolate
Presence for making more effective the selection method where the job if the interviewing is one
of the most stressful affair. It takes little gestures for building more trust and stellar for the
experience of candidates. It is important that when candidate move into office for interview the
management of the Chocolate Presence have to offer them coffee and also make feel them like
home. It easily builds trust in the mind of candidate and motivate them for working in the
Chocolate Presence (Cascio, 2015).
LO2
P3 The benefits of various HRM practices within the organization for both the employer and
employees.
HRM actions and practices has been made for the action of work easily. HRM practices has been
aligning the strategy for the optimum efficiency. There are so many benefits from different HRM
practices within the Chocolate Presence and have been proposed such as;
Providing safety to the employees:- it is one of the best HRM practices where the Chocolate
presence provides security to their employees. It is beneficial for both the employer and
employees in the organisation because from providing security it makes feel safe to the
employees & employees get motivated from that. This concept of security is underpins the all the

things which has been done by the HR. it is beneficial for the Chocolate presence it easily helps
for retaining the employees and motivate them for working in the organization (Petrick, 2017).
Selective hiring:- it is the second first practice of HR which is generally known as the selective
hiring. It adds value for the employees in the Chocolate presence. There are so many tools and
techniques used for hiring a person which is very effective for the Chocolate presence because its
is beneficial for the where from selecting the right person at right time is good for organization
and employer as well. It identifies the ability, train-ability and commitment for the better
performance of the employees and employer.
Effective teams & Self managed:- Teamwork is very critical for achieving goals and objectives
of the Chocolate presence because different people working on the common goals and giving
their best to achieve it. It is beneficial for both employer and employees as well because it builds
great relation among the employees and also improving the communication.
Performance & fair based compensation:- the contingent compensation is best practices of the
HRM where everything has been done on the basis of benefits and compensation. There are so
many employees which added value in the work of the Chocolate presence. It is beneficial for
both employer and employees because from properly working there are so many unique and
hidden talent has been come out for gaining the compensation and benefits. Employees perform
in so much better way for taking the compensation (Noe and et.al., 2015).
Training for relevant skills:- this is one of the best practices of HRM where the Chocolate
presence investing very heavy on budget & training time for their employees. After hiring the
best candidates it needs to ensure that it remains frontrunners for the filed. It becomes more and
more relevant where the rate of technology is growing and developing exponentially.
Creating an egalitarian and flat organization:- This HRM practices is basically rooted from
the egalitarian practices where it saw that employees are important for the success of
organization rather than others. All employees are valuable for the organization and also treated
in so good ways (Vanhala and Ritala, 2016).
Working Flexible:
Flexible working refers to a kind of working environment that makes the employee free
to chose their working hours, place of working etc. This methodology helps in fulfilment of
employees needs as it leads in helping the employees in working with the most suitable pattern
(Flexible working - what is it, 2019).

Helping employers:
With the help of adopting flexible working environment, the Microsoft leads in providing
flexibility to the complete their tasks as per their suitable pattern. Thus, it helps them improving
the satisfaction level of the employers. Further, it also helps them in keep motivating their
employees to work with their best efficiency level.
Employees:
Inclusion of flexible working leads in improving the satisfaction level of employees that
leads in enhancement of their interest in their jobs. Further, with the help of flexible working,
employees become able to work with their comfort that leads in completion of their tasks with
more efficiency.
Learning and developments
It refers to development of such an environment within the business operations of the
company in which its employees can learn different things and develop their skills & knowledge.
Employers
With the help of evolving learning and development environment within the company,
the Microsoft can maintain motivation among the employees and build their interest in keep
learning new things. This environment helps in improving skills and knowledge of the
employees through which the employer can improve efficiency of its employees. Thus, it help
them in improving overall workings of the business as well.
Employee
Those employees who works in the company that provides learning and development
environment to their employees leads in learing new things. It helps them in keeping them
updated towards the latest trends and technologies available in the market. Therefore, it helps
them in improving career options for the employees.
P4 the effectiveness of various HRM practices in terms of increasing the profitability &
productivity of organization
Effectiveness of HRM practices where it involves all the development & planning activities in a
way which is helpful in completing the task & objectives of organization. There are some

effective HRM practices which drives the productivity & profitability of the Chocolate presence
which are as follows;
Providing security to employees:- providing securities to employees is one of the
effective practice of Chocolate Presence for driving profitability and productivity because
providing them all the benefits and feel them safe makes them productive where employees give
their best for performing better which directly increase the profitability and productivity of
organization (Hassan, 2016).
Self managed & effective teams:- it is one of the practices of HRM where it easily
raises the productiveness and profitability of the Chocolate Presence because having an effective
and managed all the work according to the planning easily manage the work and helps in
achieving the goals & objectives. It is very effective HRM practices which is valuable for the
firm because from proper management all the team members work effective and do their best for
increasing the profit ration of the company.
Recruiting:- it is one of the most effective practices of HRM where selecting the right
candidate for right job that can help the Chocolate presence for raising the make the profit.
Recruitment and selective hiring process helps the organization for achieving the faster level of
development & growth because it engaged more employees for performing better on the other
hand the negative point of the recruitment process is takes so much longer process and also takes
too much cost.
Talent management:- The term talent management refers to the anticipation which is
required manpower for the Chocolate Presence to meet the planning needs. It motivates
employees for working hard and perform better. It generally helps the employees for retaining
and also it positively developed the employees and make them goals oriented with the superior
workforce. The positive point of talent management is it easily connect people and easily share
data between each other whereas implementation of this HRM practices take so much time and
resources (Farouk and et.al., 2016).
Flexible working: Flexible working refers to a kind of working environment that makes
the employee free to chose their working hours, place of working etc. This methodology helps in
fulfilment of employees needs as it leads in helping the employees in working with the most
suitable pattern (Flexible working - what is it, 2019).Adoption of flexible working helps the
human resource managers of Microsoft in maintaining interest of their employees in the

company. Thus, it helps them in maintaining motivation among them in working with their best
capacity and efficiency. Thus, it can be said that flexible working helps the company in
improving productivity of its overall working. Further, through improving the efficiency of
employees with the help of flexible working, the Microsoft can improve its efficiency of utilising
its human resources. Thus, it can be said that adoption of flexible working would help in
improving company's productivity and profitability.
Learning and developments: It refers to development of such an environment within the
business operations of the company in which its employees can learn different things and
develop their skills and knowledge. Building learning and development environment can help the
Microsoft in improving their efficiency of working. Further, it also leads in improving the skills
of working of the employees. Thus, involvement of this environment leads in updating the skills
& knowledge about way of working of the employees that can result in improving the efficiency
and productivity of employees. Thus, it can be evaluated that involvement of learning and
development environment can help the Microsoft in increasing the level of productivity and
profitability of its business operations.
LO 3
P 5 Importance of employee relationship in the organization
Employee engagement : It means to involvement of workers in the company and feel
passionate and loyal about the job and perform in the company to show their ability and strength
to get the appraisal and rewards (Graban, 2018).
Employee and employer relation in the company provides the various advantages to both
the organization and its employees. A good relation improves the performance and maintain the
harmony in the company whereas a bad relation increases the conflicts, time and cost in
managing the projects. The importance of employee relation are :
Conflict management : The communication within the organization employees and top
management help them to communicate the useful information among the employees and
improve their relation to maintain the harmony. The employee engagement summit of Microsoft
company provide the views of employees comes from different company and help to understand
the benefits of employee engagement in the company. It also supports managers to take right

decision in the company without any barriers and enhance the employees to adopt the changes in
the company for better improvement.
Improve productivity : The strong employee relation help Microsoft to compete in
market and improve the productivity and profitability of the company by attracting more and
more employees towards the Microsoft products. Positive employee relation create a good
environment in the company which increase the motivation and participation of employees in the
company. The HRM can efficiently take the decision regarding the performance and changes in
company by getting the support from the employees (Albrecht and et.al., 2015). The
improvement in performance of employees increases the productivity and profitability of
organization which help HR manager to manage the organization activity and support the
functioning by providing the proper finance to them.
Easy delegation : A good relation within the company culture support the management
to delegate the work and responsibility with given information. It helps the employees to
evaluate their strength and weakness by comparing the performance with the setted benchmark
and help them to evaluate their own performance (Employer Employee Relation Importance,
2018). The delegation of work and authority motivates the employees to work towards the
organizational goal. Microsoft company share the values, beliefs and objectives of the
organization to the employee's and help them to participate in the organisation function and
activities and provide their valuable suggestions to the managers. The involvement of employees
help the HR manager to solve the organization problems by providing the multiple solutions.
Improve communication : A sound relationship improves the communication in the
firm and provide all useful information to the get the effective and efficient result. The
communication help in reducing the duplication and wastage of work by addressing all the
activity and inform to the higher authority and to the other department. It also reduces the cost
and time in managing the activities. Microsoft provide free environment to communicate the
information to solve the organizational problems. It supports managers to effectively manage
organization activity and performance of employee and motivate them to accomplish the
organization objectives and goal.

P 6 Employee legislation
There are different employment legislation, that the Human resource managers of the
Chocolate presence can adopt and make their organisation effective, these employment
legislations helps the HR managers of the company to take number of decision whereas decision-
making is being affected by this legislation of the Human resource managers of the company as
well. These legislations are:
Employee health and safety act: This law includes the health and safety protection to their
employees at the workplace. As the chocolate presence company have different departments and
work to do and operations where they need to provide the safety. In this decision making is being
affected of the HR managers of the chocolate presence, as when company do not provide the
health and safety measures and the laws in their organisation, where employees know that this
activity can harm them, then employees will not do that activity in the company and the
productivity will be decreased and may employees can leave the company as well. Tu reduce the
turnover and increase the productivity of the company, HR managers have to take or may have to
change their decision (Apergis and Georgellis, 2018). In hie way this affect the decision making
of the HR managers.
Equity and diversity in the workplace: This means to provide the fair opportunities in the
chocolate presence company. As according to this act, the human resource managers of the
chocolate presence should provide the fair growth opportunities to all their employees as on the
basis of their performance. If managers of the company do not provide the equal and fair
opportunities to their employees then conflict situation may arise in the company. In order to
manage the conflict situation, HR managers of the chocolate presence company have to modified
their decisions or make new decision as according to their all employees, in this way the
decisions of the HR managers have affected.
Discrimination act: This legislation eliminate any of the discrimination from the company
which which would be done on the basis on the age, gender, disability, culture, language etc. if
any of the discrimination activities is being done in the organization then this act helps to remove
it and establish the fair behaviour with each one. This also affects the HR decision of the
chocolate presence company, as when any of the discrimination act is facing by employee then
employee have the rights to raise its voice this, will create the conflict situation and also
employees can take step top file case against company. This will affect the image of the

company. To remove this condition HR managers have to create new policies and plans against
to discrimination that affect the decision of HR manager.
Employment rights: This includes that employee has the different rights like, right to ask, rights
to get training in the organization if any of the trainer denied to give training then employee can
go to the court. This also affect the image of then company and create barriers to increase
productivity in the market (Haines, 2018). For this HR managers of the chocolate presence have
to make laws and policies to give each and every employee fair treatment.
P 7 Application of HRM practices in work related
Job Description:
It is an instructive statement of scope, roles, duties and activities as well as working situations
relating to job listing in the company via procedure of job analysis. It is also detailed abilities and
qualification which single implementing for job requires to possess. This can help to select the
appropriate candidate in workplace for job position.
Job Description
Human Resource Officers
Microsoft
Job purpose:
The aim of human officer is provide support in the different functions of human resources and
develop as well as apply policies relating to effective utilize of staff in the firm.
Duties and Responsibilities:
 Give counselling and support on policies and process.
 Make, apply and handle on boarding plans.
 Determined key performance indicator for human resource department.
 Keeping employee records and paper work.
 Creating plans for upcoming human resource hiring process and objectives. Perform responsibilities like job description, job positing and recruiting analytics.