This report examines the chronic and complex care needs of Mrs. Mary Tonkin, a 79-year-old patient with multiple health issues including type 2 diabetes, a history of strokes, and other chronic conditions. The report defines chronic and complex care, and argues that Mrs. Tonkin has complex care needs, specifically focusing on diabetes management, education, and emotional support as priority areas. It details how these needs can be met through a multidisciplinary approach in her home, involving diabetes specialist nurses, social workers, physiotherapists, and nutritionists. The role of the registered nurse in assessing, educating, and managing her care is highlighted. The report also identifies potential barriers to care, such as ageism and family dynamics, and addresses issues related to her medication. Finally, the report concludes by summarizing the key points and emphasizes the importance of providing comprehensive, patient-centered care to improve Mrs. Tonkin's quality of life and avoid hospitalization. The report emphasizes the importance of a therapeutic relationship with the patient and her family, and provides information on how to implement that relationship.