Chief Information Officer Job Description for BigCompany Ltd Ireland

This document provides a comprehensive job description and person specification for a Chief Information Officer (CIO) position at BigCompany Ltd (BCL), a company headquartered in Dublin with international offices and expansion plans. The CIO will lead the IT division, providing strategic and tactical planning, coordinating information, and facilitating communication across various teams. Key responsibilities include overseeing back-office computer operations, managing MIS databases, coordinating communication systems, developing user training programs, and ensuring system security. The ideal candidate should possess a bachelor's degree in computer science or IT management (MBA preferred), advanced understanding of computer information systems, strong analytical and interpersonal skills, and extensive experience in IT leadership roles. The role requires managing IT governance, developing policies, overseeing IT infrastructure, and aligning IT strategies with business goals to support BCL's continued growth and expansion. The document details the required skills, experience, main duties, and performance goals for the CIO position.

Running head: JOB DESCRIPTION
Job Description of a CIO
Name of the Student:
Name of the University:
Author note

1JOB DESCRIPTION
PART A
The following is a job description with specification of a chief information officer required
for BigCompany Ltd.
Job Title : Chief Information Officer
Job Type: Full Time
Report to: Vice President/Board of Directors
Job summary: The person will be needed to lead BigCompany Limited information
technology division and their staff. Provide strategic and tactical planning,
coordinate the information extracted from the report and suggest proper
actions to be taken. As a leader, he also has to facilitate communication
among the staff, management, administration, vendors, and software
personnel’s. Take an overview of the back office computer operations,
MIS database related to the company, multiple information and
communication system’s coordination, including data mining , voice and
office automation. The develop user training programs. Supervising the IT
channel administration and system security and back up procedures.
Implement and evaluate IT operations and integrate the systems. Review
the process if necessary.
Job Location: Ireland
Coordinate
with:
Chief Financial officer, Chief Marketing officer, Chief Operation Officer
and other Board of Directors
Qualification:  The person must be a bachelor’s degree holder in computer
science/IT management/
 Master’s in Business Administration, with specialisation in
information technology/IT infrastructure/IT operations/
Information system / Computer Information System (Not

2JOB DESCRIPTION
mandatory but preferred)
Skills :  An advance understanding of the computer information system
and able to analyse as well as interpret any problem related to the
matter is required to be the main skill of the person.
 A proper motivator, analyse and resolve complex issues, logical
and interpersonal skills
 Able to negotiate
 Independent, cooperative, creative and flexible minded
 Drivers license which is up-to-date, have access to reliable
transportation, ability to transport and willingness to travel if
necessary and legal documents for international
Comprehensive knowledge of
 Business administration principles, in-depth understanding of the
key issues of the Information technological industry, knowledge
and strategic operational planning
 Good understanding of the strategic operational planning,
economics and personal administration, general federal, state and
local laws as well as the laws related to the IT industry
 The data processing method and procedures and computer
software systems were very important skill to consider in this role
 Business process analysis and design management and IT system,
system design and development process, requirement analysis
and, evaluation, operational and management, pilot testing,
installation
Proven Skills in
 Negotiation with channel managers
 Good communication and command over an international
language
 Policy preparation and monitoring in BCL
 Planning, authorising and organising
 Maintain unity of command, Direction, and “Esprit De Corps”

3JOB DESCRIPTION
Demonstrate ability to
 Relate to all level of hierarchy
 Be a team player, educate and motivates other members of the
team
 Be a facilitator in communication in the inter team and inter
department
 Link between the complex technologies and develop business
strategies
 Comprehend the complex technical knowledge and make it
understand the non technical guys
Experience:  The person must have 3 years of experience in leading role in any
Information technology company as a supervisor or a IT manager.
 The person must have at least 4 years experience in handling
desktop, sever computer software, database administrator,
computer programming, familiarity with ERP, windows, Unix,
Linux, communication software, database spreadsheets, Microsoft
office and G-Suite.
 Familiarity with various computer peripherals like printers,
Plotters, monitors, notebooks, joystick, scanners, digital camera,
projectors, digital mixers, camcorders, MIDI equipments and
others necessary for the company.
 The person must have at least 4 years experience in IT solutions
business with the technical knowledge of the background
 The person must have a work life experience of 15 years in the
Information technology industry.
Main duties and
Responsibilities
 Manage and implement new affiliated information system if
needed after analysing the current situation of the company.
 Approve, coordinate, control the development of the projects. The

4JOB DESCRIPTION
: maintenance of the major information system and ensuring proper
investment decision
 Review hardware and software acquisition contracts as well as
management of the team members as appropriate
 Maintain the current policies and develop new as required
 Master purchase and lease agreements will need to be developed
in maintenance and telecommunication services
 Monitoring annual operating and capital budget for the
Information Technology Department
 Maintain the contact with IT suppliers and agreements to minimise
investments. The maximise effectiveness by minimising cost
 The person will be responsible for planning, development
evaluation as well as coordination of the management information
system. This includes services related to the telephones, data and
office automation
 The person is required to ensure protection and affiliates IT assets
and integrity, privacy and security of information
 Take initiative in oversees linkage between the technology
systems, IT resources and electronic data exchange
 Scrutinise change requirements and develop effective and feasible
ways to meet the requirements
 System administration information and operate according to
internal standards and external accrediting the agency standards

5JOB DESCRIPTION
 Supervising the development and maintain documentations and
help files
 Develop and implement comprehensive training programs as well
as advanced training programs
 Manage and handle all the IT governance and internal utility
focused
 Serve as supervisor in Information Technology Task force and act
as a Affiliate Compliance Committee
Performance
goals :
 Complete the administration on time
 Deliver all the responsibilities with efficiency and effectiveness
Brief explanation
The chief information officer is the one who is in the most senior position in the
hierarchy of management level. The requirements jotted for the CIO, in the above descriptions
and specification states the minimum of the work the profile. The main criteria for the position of
the chief information officer are to lead the team of sixty staff member of the company. It is also
needed by him to coordinate and cooperate among different IT technical teams and non-technical
teams of BCL. The company is also expanding for the last 3 years and plans for further
expanding. Therefore, the CIO is also needed to change the previous policies in the company
regarding communication and telecommunication services.
As stated in the qualification needs the, person suited for the job must be a bachelor’s
degree holder in computer system or IT management. It is required by the personnel to guide

6JOB DESCRIPTION
them properly and thus helping them meet the individual goals. Therefore, for this purpose the
person requires to be acknowledged of the advanced theories and practices of the domain (Weill
and Woerner 2013). The master’s degree is required to also be acknowledged of the in-depth
knowledge of how the business runs. The specialization with respect to business would also
provide a thorough knowledge of the domain. Therefore, it will be an advantage for the person to
utilize that in the company. The practical application will be backed by the proper knowledge
(Hu et al. 2014).
The advance understanding of the computer information system, analyzing, and
interpreting the problems related to the software or hardware part of the system is essential. The
main skill of the person must be to motivate the employees and resolve complex issues related to
team. The ability to negotiate without arguing will also help in case of acquisition strategies and
expansion strategies. The interpersonal ability of the person including independence,
cooperative, creativity and flexible mindedness of the persons is rather important for it would
help in the strategic decision making capability of the company(Horlache and Hess 2016). The
comprehensive knowledge of the person in business administration principle and key issues in an
organization will help him in putting the knowledge into practice. Drivers license and legal
documents will ensure the person’s ability to travel smoothly in the places where the branches of
the company are situated (Horlache and Hess 2016). A good understanding of the industry will
help the person to increase his speed of decision-making. The data processing procedures, IT
system management and design, the skill of validating and testing the software and services are
needed to understand the basic business needs of the company.
The experience in the technical work will serve as strengthening the knowledge he have
gained over the years in studying. The implementation of the new IT service knowledge will also

7JOB DESCRIPTION
help the person in operational activities of the company. Experience in the supervisory role of the
team will help in the person in administrating and coordinating with the non-technical people in
the company. The communications skill of the person will serve as a proper medium to
administrate different teams of the department (Li and Tan 2013). The experience of the person
across division will be preferable so that the person can utilize his budgetary skills for evaluating
the acquisition needs. The investments required for the company will need thorough assessments
in implementing new services or software or hardware systems (Al-Taie et al. 2014). Therefore,
the proper industrial knowledge of the industry would be effective for the company.
It is essential for the BigCompany Limited to hire a competent CIO to achieve their
strategic goal of expansion. Therefore, the CIO must be competent in incorporating and
harnessing the new technology in the company. It would also be necessary for the company to
align the IT strategies with the business strategy, which is critical for the organisation.
Rationalising as well as leveraging the exploitation of the IT infrastructure is known as the core
work profile of the CIO. Since the CIO is supposed to be the strategic decision maker of the
company, therefore he must be aware of the driving factor of organisations and innovation in the
IT industry (Hu et al. 2014). The CIO must also be good in communication, as they must
communicate with other Chief Executive officer in the company. Openness and extraversion of
the company’s CEO is also part of the requirements of being a CIO. To become a prospector of
the new business ventures and invest heavily in the new product development and research the
CIO must have high tenure of experience in inter organisation system and high education level.
The flexibility in innovation is needed in this aspect (Hu et al. 2014). The CIO’s of the company
in IT services of the company should be aware of the embedded activities of the digital economy
needs of the company. To meet the company’s external customers, partners, and colleagues are

8JOB DESCRIPTION
very important part of their job, that is why the CIO must be aware of the sales figures, services
and delivery process. The CIO also must be aware of the enterprise process activities, managing
enterprise system, and digital platform of operations. The embedded works and non IT
colleagues of the company must be focused on the strategy if the business (Hu et al. 2014). The
CIO role has also revolved in the company becoming more internal utility focused. The CIO
must also be equipped with effective governance procedure and compiling interview process of
the company. Mentoring and evaluation capability of the company’s personnel and deciding on
their strength is also part of their work. Therefore, it must be part of their work. Selecting,
training, supervising and dismissing if necessary is a part of the CIO’s job description.
Developing maintenance and user documentation and including the manuals for FAQ’s and help
file in the company is also part of their job (Weill and Woerner 2013). Developing the IS or IT
policies and technology is also known as the chief information officers part of the job. Lining up
the help facility is also part of his everyday activity. Therefore, the CIO must be equipped with
the updated documentation of the line help facilities (Weill and Woerner 2013). Therefore, it can
be concluded that as per the job description the person should be aware and equip with all the
necessity that is needed in the person and job specification for BigCompany limited.

9JOB DESCRIPTION
References
Al-Taie, M.Z., Lane, M. and Cater-Steel, A., 2014. The relationship between organisational
strategic IT vision and CIO roles: one size does not fit all. Australasian Journal of Information
Systems, 18(2).
Horlacher, A. and Hess, T., 2016, January. What does a Chief Digital Officer do? Managerial
tasks and roles of a new C-level position in the context of digital transformation. In System
Sciences (HICSS), 2016 49th Hawaii International Conference on (pp. 5126-5135). IEEE.
Hu, Q., Yayla, A.A. and Lei, Y., 2014, January. Does inclusion of CIO in top management team
impact firm performance? Evidence from a long-term event analysis. In System Sciences
(HICSS), 2014 47th Hawaii International Conference on (pp. 4346-4355). IEEE.
Li, Y. and Tan, C.H., 2013. Matching business strategy and CIO characteristics: The impact on
organizational performance. Journal of Business Research, 66(2), pp.248-259.
Weill, P. and Woerner, S.L., 2013. The future of the CIO in a digital economy. MIS Quarterly
Executive, 12(2).