A Case Study: Analyzing CIPD Framework and Professional Identity

This report analyzes the impact of the Chartered Institute of Personnel and Development (CIPD) framework on formal professional identity. It is divided into three parts, starting with an introduction to professional identity and reflexive practice. Part A outlines the research aims and objectives, focusing on understanding formal professional identity, CIPD behaviors and values, and their effectiveness. A literature review supports these aims. Part B details the research methodology, including action research, Gibbs cycle, and personal data sources like surveys and interviews. A critical evaluation of the research design is also included. Finally, Part C presents a reflexive practitioner storyboard to synthesize the learning experience. The report concludes with a summary of findings and references.

Applying Critical
Reflective Practice

Table of Contents
Table of Contents
INTRODUCTION...........................................................................................................................3
Part A...............................................................................................................................................3
Research aims and objectives......................................................................................................3
Literature review.........................................................................................................................3
REFERENCES................................................................................................................................6
Part B...............................................................................................................................................7
Research methodology.....................................................................................................................7
Personal data sources..................................................................................................................8
Critical evaluation of the research design...................................................................................8
REFERENCES..............................................................................................................................10
Part C.............................................................................................................................................11
Reflexive practitioner storyboard..............................................................................................11
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Professional identity is referred to as the individual’s self perception and the way they
perceive themselves into the same professions. Professional identity facilitates gathering and
understanding the knowledge and skills associated with professional work as well as the values
and dispositions of professions (Webb, 2016). Reflexive practice is mainly acknowledged as the
way of individuals’ life in which they monitor themselves as well as the actions taken by them. It
also allows individuals to develop themselves on the basis of their core understanding developed
from their own reflection. The present report is based on the Chartered Institute of Personnel and
Development (CIPD), a professional association for professionals belonging to the human
resource management. The respective entity was incorporated in the year 1913 and
headquartered in Wimbledon, London, England, United Kingdom. This current report is divided
into three parts. The first section covers information on research aim and literature review
associated with the cote topic, the second one would state the reflection on the research
methodology followed while carrying out the project and the last section there would be
development of The Reflexive Practitioner Storyboard.
Part A
Research aims and objectives
Research aim:
“To analyse the impact of behaviour and values framework of CIPD on formal
professional identity”. A case study on CIPD.
Research objectives:
 To understand the concept of formal professional identity.
 To understand different behaviours and values mentioned in CIPD.
 To analyse the effectiveness of implementing behaviour and values framework in formal
professional identity.
Literature review
Concept of formal professional identity
On the basis of the views expressed by Cruess, Cruess and Steinert, (2016), it can be said
that professional identity is mainly developed by individuals own belief, attitude, motives,
experiences and values through which the person define themselves in their respective
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professional life. In addition to this, it can be further said that it simply depends on the core
process of socialisation. This is so because, it allow individuals in differentiating their own
profession from others in terms of profession. It has been further seen that psychological
attachment also creates psychological attachment between the person and their respective
profession as they feels highly connected with it including emotional era. In addition to this, it
can be said that positive and strong professional identity is considered as the most influential as it
raises chances of the professional success as well as higher level of satisfaction level. Here, it is
also seen if the professional identity is strong then their productive rate as well as commitment
towards the same sector is higher too. On the other hand, if it is talked about the weak
professional identity then it can be said that individual won’t sustain longer in the same sector as
they don’t have any attachment to it.
Different behaviours and values mentioned in CIPD
From the viewpoint expressed by Davies, (2017), it has been determined that every
profession has its own criteria of working and types of employees. Here, it has been seen that
there are several sort of behaviours determined in the CIPD which are accepted and even
promoted by the company in rightful manner. Some of the common sorts of behaviour observed
in CIPD are ethical practice, valuing people, working inclusively, professional courage and
influence, situational decision making, passion for learning, commercial drive and insight
focused. By following all these type of behaviours employees themselves are able to create value
for its core people, society, profession as well as business entity in rightful manner. Certain ways
of thinking and acting should be universal and consistent, even in new and challenging
situations. The core behaviours do precisely this, outlining what it takes to be an effective people
professional in an uncertain world of work. On the other hand, if it is talked about the core values
of the company it has been determined that CIPD provides main value as well as preferences to
its customers. Also, it believes in executing all the working practices with the support of one
another and promotes collaborative practices as it provides higher learning opportunity to them.
Expert, impactful and innovative are the other influential values of the respective entity.
Effectiveness of implementing behaviour and values framework in formal professional
identity
As per the thoughts given by the author named as Wald and et. al., (2015), it has been
acknowledged that the business entities are required to implement all possible sort of behaviour
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within the entity and also provide values to the same in formal professional identity. In addition
to this, it has also been seen that if rightful behaviour and values associated framework are
implemented within the company then they can easily attain success. This is so because, with the
appropriate behaviour and values employees would feel empowered within the same sector and
emphasise on placing additional efforts in the organisational work so that they can attain success
towards the same. Also, with effective implication of behaviour and values framework in formal
professional identity, the respective company would be able to retain its existing staff longer in
the company that would enhance their profitability in rightful manner.
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REFERENCES
Books and Journals
Cho, K.S. and Lee, J.M., 2017. Influence of smartphone addiction proneness of young children
on problematic behaviors and emotional intelligence: Mediating self-assessment effects
of parents using smartphones. Computers in Human Behavior, 66, pp.303-311.
Huang, S.C., 2016. Understanding learners’ self-assessment and self-feedback on their foreign
language speaking performance. Assessment & Evaluation in Higher Education, 41(6),
pp.803-820.
Ng, E.M., 2016. Fostering pre-service teachers' self-regulated learning through self-and peer
assessment of wiki projects. Computers & Education, 98, pp.180-191.
Villa, R. and Thousand, J., 2016. The Inclusive Education Checklist:: A Self-Assessment of Best
Practices. National Professional Resources, Inc./Dude Publishing.
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Part B
Research methodology
There are various methods and approaches which can be consider in order to gain in
depth understanding and information about the topic. It is essential that different research
methodology such as action research, reflexivity, auto-ethnographic practices, arts based,
reflexive dialogic action research etc can be used in order to identify and analyse the accurate
data as well as better decision making process. Action research will help in creating enquiries
that is based on knowledge and often practical context. The main purpose of action research
includes learning through action which will help in personal as well as professional development
(Açıkkalp, 2017). Through the support of action research and reflexivity and other practices
research is able to successfully conduct research practices as well as able to gain desired
outcomes. In this self skills that are supportive in effective improvement as well determining the
value of frameworks for professional identity.
Reflexive dialogic action research can be describe as the scientific research approach that
is consider in order to determine the practitioner of the real world. This will aid researcher for
analysing changes or reflection on the immediate problematic situations through the acceptance
of ethical frameworks. Auto-ethnographic practices are major related to qualitative research that
will be used by individual for self reflection in order to explore the personal experience. This
will assist researcher for self reflection on various topic such as communication studies,
psychology, performance studies and many more. For conducting this research, researcher will
use this approach in order to successfully conduct self analysis and determining own skills and
capabilities for overall development of formal professional identity.
Gibbs cycle
This is effective model that is developed by Graham Gibbs and the motive of developing
this model is provide framework that will help in examining experiences (Al-Zareer, Dincer, and
Rosen, 2017). This model will be used by researcher for self learning and identifying the
framework which will be use for formal professional identity. In this model, researcher will be
able to identify and analyse the current skills and capabilities which is significant for
accomplishment of objective Gibbs model is mention below in detail.
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 Description – This will includes the complete description of the situation in which the
event take place. I am determining different approaches of research methodology in order
to determine the correct and accurate data.
 Feeling – While analysing different aspects of researcher methodology I was very
nervous and confused to carry out all task in correct manner.
 Evaluation – In this I will be able to analyse the good and bad points of my experience. I
was able to correctly determine different aspects that was good point and difficulty in
analysing the most effective approach is the bad point.
 Analysis – This will includes the analysis of my feeling in that situation. I have analysed
that I felt more confident as this experience was helpful for increasing my skills and
capabilities.
 Conclusion – From this experience it can be concluded that research methodology
includes various aspects that are significant for collecting accurate data.
 Personal action plan – It is essential to develop and create effective action plan which
can be apply for enhancing learning. I have developed a plan that will help me in dealing
with the same situation in more effective manner.
Personal data sources
There are number of sources that are significant for collection of personal data and it is
essential that researcher is using effective and efficient sources for collecting data (Chik, 2018).
I have analysed that personal data sources should be correct and accurate as this will support in
identifying self skills and capabilities. Researcher can use personal data sources such as
personality test. Interview or survey questionnaire and so on. All of these are effective sources
and help in better decision making. In this, researcher will use survey questionnaire and
interview method. Both of these model will be helpful in determining self skills and capabilities
in order to carry out required task in significant manner.
Critical evaluation of the research design
Research design can be describe as the strategies which can be consider by researcher in
order to successfully and effectively performing research practices. In this researcher will
collecting data through personal interview and survey questionnaire as this method will help in
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collecting and gathering accurate data (Hansen, 2018). This source of data collection is highly
reliable and authentic for self analysing and identifying accurate data for better decision making
process. In this research Gibbs learning cycle will be more effective for enhancing the learning
of individual as well as self development.
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REFERENCES
Books and Journals
Açıkkalp, E., 2017. Ecologic and sustainable objective thermodynamic evaluation of molten
carbonate fuel cell–supercritical CO2 Brayton cycle hybrid system. International
Journal of Hydrogen Energy, 42(9), pp.6272-6280.
Al-Zareer, M., Dincer, I. and Rosen, M.A., 2017. Modeling and performance assessment of a
new integrated gasification combined cycle with a water gas shift membrane reactor for
hydrogen production. Computers & Chemical Engineering, 103, pp.275-292.
Chik, A., 2018. Learner autonomy and digital practices. In Autonomy in language learning and
teaching (pp. 73-92). Palgrave Pivot, London.
Hansen, L.H., 2018. Doing relational research through roleplaying. In Relational Research and
Organisation Studies (pp. 117-141). Routledge.
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Part C
Reflexive practitioner storyboard
Refection is a practice that is used by individual in order to increase person capabilities
and potential. This is one of the effective technique which is used for analysing skills and
capabilities. Reflection is a process in which person will analyse and determine the situation that
have occurred in the past with the motive of learning form that experience. In reflection process I
will be able to evaluate my overall learnings or capabilities which has been analysed through the
particular experience. It is essential for me to correctly perform reflection process because
through this I will be able to determine my strength and weakness through that experiences. It is
essential that a person in clearly identifying and analysing the situation as this approach will be
effective for gaining more information about self skill. I have been working part time with a
small or medium size retail company in UK. This was great learning experience and this helped
me in gaining more understanding and information regarding how business operations are
conducted. This company was providing clothing products and other accessories which is
according to the requirement needs. This organisation is functioning smoothly form 5 years and
able to generate high profits. I was to work in learning company of retail sector such as Marks
and Spencer, Next Plc etc. This was the main reason I worked retail company as this was able to
increase in knowledge and understanding about the business functioning and operations.
Through this experience I have determine the skill that needs to be with in a person in order to
successful conduct business task as well as attain desired goals of organisation. This was
supportive for personal and professional growth. Through this I will be able to develop my
personality and develop formal professional practices which is necessary for conducting business
task.
I was working in customer support team during my part time job in small retail
company of UK. The reason behind choosing small or medium size firm is that it will help me in
exploring different aspects of business. This type of company is able to provide more explore to
organisation as well as provide more opportunities for growth and development. I was not to gain
more clear and in depth understanding about the different aspects of retail industry. While
working as customer support I have analysed that it is essential for company to provide effective
support to its employees as it will lead to have major impact on sales and profitability of
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employees. While carrying out task in this organisation I have determine the company has
developed strong policies and regulation for performing business task. These polices and rules
will lead to have major impact on performance of employees as well as successfully conducting
business task. This organisation have positive and friendly working environment which lead to
enhance performance or capabilities of employees. It is essential that employee have strong and
effective communication skill that is required for conducting customer support task and activities
in more significant manner. In have notices that relationships and network in organisation play
significant role. By developing strong relationship with other employees and senior person I will
be able to conduct business task in more effective manner. As this will lead to provide more
support form senior person and guidelines for conducting task in effective manner as well as
timely completion of business task. Healthy organisational culture and supportive or friendly
working environment can be consider as the key for success of this company. In this
organisation, my team member are very supportive in providing me guidance that help me in
timely completion of the given task as well as meeting with the requirement of business.
Through this experience I have analysed that my communication skill is my major strength that
will lead to successfully performing organisation practices as well as provide effective support to
customers. There was an incident in which I have convened one of the crucial customers of
business. At that time my manager has given me feedback that my strong communication skills
are significance for influencing customers as well as increasing sales of business. My
communication skills are significant for increasing my potential for performing task as well as
resolving issues or problems is more effective manner. I have analysed that it is essential to meet
with the demand of customer and satisfying their needs. While providing customer support I
have more focused on identifying the needs of customers as this will help in determining the
best and accurate approach for resolving their issues. I have determined there are various set of
skills which is needed to be with in an individual for handling people and performing business
task in more significant manner. My key skills that is analysed through the working experience
is communication skills, problem solving skills, interpretation skills, researcher skills and
various other skills. It is very important for me to correctly use these skills as well as gain
desired outcomes. My personality and professional capabilities will be enhanced due to this
optimum utilisation of this skills. While conducting organisational task I have determine that
there are some skills which are my major weakness. Due to these weakness my performance and
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