Managing Workforce Diversity and Inclusion: A CIPD Case Study Report
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Report
AI Summary
This report presents a case study on CIPD's approach to managing a business project, with a specific focus on workforce diversity and inclusion. The executive summary highlights the importance of equality and diversity in the workplace, emphasizing the strategies and initiatives used to foster a diverse workforce. The report includes a research proposal, literature review, and a detailed research plan. The methodology involves both primary and secondary research, including a questionnaire administered to employees. The data analysis section provides insights into the collected data, and the conclusion summarizes the key findings, with recommendations for improvement. A personal reflective statement is also included. The report explores the significance of diversity and inclusion, and how it impacts the business outcomes. The research aims to evaluate the effectiveness of the strategies employed by CIPD. The project plan outlines the scope, costs, and timeline, while also addressing the potential risks and resources needed for successful project completion. The findings from this report will be valuable for students and professionals interested in understanding and implementing effective diversity and inclusion strategies in the workplace.

Managing a Successful
Business Project
Business Project
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Executive summary
The following reports is about the managing a business project successfully with this the
company must have apply and uses the different strategies and initiative with that make
appositive changes with respect to equality and diversity. Furthermore, this report provides the
brief knowledge about the aim and objective of the company to enhance the fairness and
multiplicity in the place of work. It includes the project managing plan so as to include the brief
about the conduction of overall research and includes the primary research with some
recommendation and reflection.
The following reports is about the managing a business project successfully with this the
company must have apply and uses the different strategies and initiative with that make
appositive changes with respect to equality and diversity. Furthermore, this report provides the
brief knowledge about the aim and objective of the company to enhance the fairness and
multiplicity in the place of work. It includes the project managing plan so as to include the brief
about the conduction of overall research and includes the primary research with some
recommendation and reflection.

Table of Content
Contents
Executive summary..........................................................................................................................2
TITLE..............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
Research Proposal and Rationale...........................................................................................1
Literature Review...................................................................................................................2
Research Plan.........................................................................................................................3
Research Design and Methodology........................................................................................5
Implementation.......................................................................................................................6
Data Analysis..........................................................................................................................7
CONCLUSION..............................................................................................................................13
Recommendations................................................................................................................13
Personal Reflective Statement..............................................................................................14
REFERENCES..............................................................................................................................16
Appendix 1.....................................................................................................................................18
Appendix 2.....................................................................................................................................21
Contents
Executive summary..........................................................................................................................2
TITLE..............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
Research Proposal and Rationale...........................................................................................1
Literature Review...................................................................................................................2
Research Plan.........................................................................................................................3
Research Design and Methodology........................................................................................5
Implementation.......................................................................................................................6
Data Analysis..........................................................................................................................7
CONCLUSION..............................................................................................................................13
Recommendations................................................................................................................13
Personal Reflective Statement..............................................................................................14
REFERENCES..............................................................................................................................16
Appendix 1.....................................................................................................................................18
Appendix 2.....................................................................................................................................21
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TITLE
“What type of strategy and initiative do companies put in workplace to construct the
miscellaneous and wide-ranging workforce”? A case study on CIPD.
INTRODUCTION
Managing the business includes the establishment of different strategy and policy under
which the manager makes sure that the business will attains all its objective and goals within the
timely manner. It will also define the structure and operation of the business that are conducting
of daily basis to get ensure that success and development get measured on continuous way. There
are two factors that are most important for the business that are equality and diversity with that
more profit will get gained by the business (Biemans, 2018). Equality is related to the value and
belief of the company towards the employee and has promoted and provides equal opportunity to
all whereas, diversity is related to the acceptance of the employee that belongs as of diverse
position, religion, colour, pursuit and many others as well. This description is support on the
CIPD that is chartered institute of personal and development and a professional association of the
human resource management. It was founded in 1913 and has worked amid 862 numbers of
workers and comprises the headquartered Wimbledon, London, England. This report contains the
project planning, finding and the reflection of the different aim and objective that has been
chosen by the CIPD to make the positive change within the business that taking the initiative and
developing strategy to enhance the equality and diversity.
Research Proposal and Rationale
To measure the strategy and initiative that used within the business to make more fairness
and multiplicity by which more talented and skilled workforce get appointed within the business
that improvise the working ability and performance as well. CIPD make use of the unlike the
equality and diversity to acquire emphasis the working mores of the trade and with that also
attract the different talent from the all the places.
Aim- ““What type of strategy and initiative do companies put in workplace to construct the
miscellaneous and wide-ranging workforce” CIPD ensure that their employee get worked within
the surround that is more competitive by which the performance will get more developed
(Bjorvatn, 2018).
1
“What type of strategy and initiative do companies put in workplace to construct the
miscellaneous and wide-ranging workforce”? A case study on CIPD.
INTRODUCTION
Managing the business includes the establishment of different strategy and policy under
which the manager makes sure that the business will attains all its objective and goals within the
timely manner. It will also define the structure and operation of the business that are conducting
of daily basis to get ensure that success and development get measured on continuous way. There
are two factors that are most important for the business that are equality and diversity with that
more profit will get gained by the business (Biemans, 2018). Equality is related to the value and
belief of the company towards the employee and has promoted and provides equal opportunity to
all whereas, diversity is related to the acceptance of the employee that belongs as of diverse
position, religion, colour, pursuit and many others as well. This description is support on the
CIPD that is chartered institute of personal and development and a professional association of the
human resource management. It was founded in 1913 and has worked amid 862 numbers of
workers and comprises the headquartered Wimbledon, London, England. This report contains the
project planning, finding and the reflection of the different aim and objective that has been
chosen by the CIPD to make the positive change within the business that taking the initiative and
developing strategy to enhance the equality and diversity.
Research Proposal and Rationale
To measure the strategy and initiative that used within the business to make more fairness
and multiplicity by which more talented and skilled workforce get appointed within the business
that improvise the working ability and performance as well. CIPD make use of the unlike the
equality and diversity to acquire emphasis the working mores of the trade and with that also
attract the different talent from the all the places.
Aim- ““What type of strategy and initiative do companies put in workplace to construct the
miscellaneous and wide-ranging workforce” CIPD ensure that their employee get worked within
the surround that is more competitive by which the performance will get more developed
(Bjorvatn, 2018).
1
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Objectives
To accumulate added information concerning the equality and diversity in the workforce.
To compute the efficacy of equality and diverse policy that is useful within the CIPD.
To enumerate the value and fairness and multiplicity in the workforce.
Research questions:
What is the connotation of fairness and assortment in the business?
Diverse strategy used by the industry to eminence fairness and assortment.
What is the importance of fairness and assortment within the employees?
Literature Review
What is the connotation of fairness and assortment in the business?
According to the viewpoint of India Wentworth, 2018, equality is all about to get make
certain that the entire worker get the equal opportunity and get fairly treated. It will prevent the
employee from the indiscriminate behaviour due to their personal characteristic (Carnall, 2018).
Whereas, diversity is to take account about the different people that are working in a team and
makes the positive value. It is interlinked with the promotion of the right and freedom that is
completely based on the respect and dignity.
Diverse strategy used by the industry to eminence fairness and assortment
According to the viewpoint of Somen Mondal, 2020, workplace diversity is all about the
understanding or accepting the different people of diverse race, genders, religion, age, ethnicities
with of different skills, personalities, education, experience and knowledge as it take advantage
that lead more innovation. On the other hand, inclusion is a support, collision, respect by which
the level of participation and engagement will get developed. The company works with the
mission, strategy and the practices that leverage the positive effect to gain the competitive
advantage.
What is the importance of fairness and assortment within the employees?
According to the viewpoint of Anja Zojceska, 2018, the workplace has gain both tangible
and intangible profits and the company that attain more diversity at workplace get more profit in
terms of competitors (Clinton, 2019). It will get induces a lot of importance and benefits as like
superior worker appointment, enhanced business status, sooner difficulty solve, augmented
income improvised hiring result, better decision making, increases creativity etc.
2
To accumulate added information concerning the equality and diversity in the workforce.
To compute the efficacy of equality and diverse policy that is useful within the CIPD.
To enumerate the value and fairness and multiplicity in the workforce.
Research questions:
What is the connotation of fairness and assortment in the business?
Diverse strategy used by the industry to eminence fairness and assortment.
What is the importance of fairness and assortment within the employees?
Literature Review
What is the connotation of fairness and assortment in the business?
According to the viewpoint of India Wentworth, 2018, equality is all about to get make
certain that the entire worker get the equal opportunity and get fairly treated. It will prevent the
employee from the indiscriminate behaviour due to their personal characteristic (Carnall, 2018).
Whereas, diversity is to take account about the different people that are working in a team and
makes the positive value. It is interlinked with the promotion of the right and freedom that is
completely based on the respect and dignity.
Diverse strategy used by the industry to eminence fairness and assortment
According to the viewpoint of Somen Mondal, 2020, workplace diversity is all about the
understanding or accepting the different people of diverse race, genders, religion, age, ethnicities
with of different skills, personalities, education, experience and knowledge as it take advantage
that lead more innovation. On the other hand, inclusion is a support, collision, respect by which
the level of participation and engagement will get developed. The company works with the
mission, strategy and the practices that leverage the positive effect to gain the competitive
advantage.
What is the importance of fairness and assortment within the employees?
According to the viewpoint of Anja Zojceska, 2018, the workplace has gain both tangible
and intangible profits and the company that attain more diversity at workplace get more profit in
terms of competitors (Clinton, 2019). It will get induces a lot of importance and benefits as like
superior worker appointment, enhanced business status, sooner difficulty solve, augmented
income improvised hiring result, better decision making, increases creativity etc.
2

As per the above review it has been finding that the all the companies must have implies
different strategy and initiative as they know the enhanced considerate of the importance of the
equality and diversity in employee. They both are more important for the business as it
importance the functioning culture and induce the competency within the industry by which
positivism will get developed. As with this the company must have collected the different talent
and skilled workforce by which they have achieved their target with more sufficiency. This
report will find about the different plan and proposal that get used by the CIPD by conducting
the research.
Research Plan
The project execution plan is the document that is written form by which all the activities
get performed in timely manner with more adequacies and includes different factor as like
planning, execution, monitoring, implementation and controlling in order to gain achievable
outcomes (Crane, 2019). The execution of the plan will induce some of risk as well by which the
systematic up gradation get performed to manage smooth and flexible operations.
Project plan
Aim and deliverables: It is to produce the satisfactory outcome by making the suitable
changes within the business in terms of equality and diversity. It is basically used to enhance the
working norm of the business by which apposite modify get implement.
Scope: To get measure the vulnerability of the business that gets developed by accepting the
equality and assortment in the personnel. To analyse the effective scope it is needed that all the
resources will get fully utilised by which standardised outcomes will get achieved by CIPD.
Project cost: It states the net amount that gets connected with the development so as to
complete all the diverse task and actions that is necessary to get perform to accomplish the
project and in this £60 will be assigned to conduct the research.
Travelling £10
partially date in information compilation –
instance from work
£50
Totality £60
Time: It will define the whole period of time to associated with project and to complete this
research the 4 months of time period will get associated with the completion of the research. It is
3
different strategy and initiative as they know the enhanced considerate of the importance of the
equality and diversity in employee. They both are more important for the business as it
importance the functioning culture and induce the competency within the industry by which
positivism will get developed. As with this the company must have collected the different talent
and skilled workforce by which they have achieved their target with more sufficiency. This
report will find about the different plan and proposal that get used by the CIPD by conducting
the research.
Research Plan
The project execution plan is the document that is written form by which all the activities
get performed in timely manner with more adequacies and includes different factor as like
planning, execution, monitoring, implementation and controlling in order to gain achievable
outcomes (Crane, 2019). The execution of the plan will induce some of risk as well by which the
systematic up gradation get performed to manage smooth and flexible operations.
Project plan
Aim and deliverables: It is to produce the satisfactory outcome by making the suitable
changes within the business in terms of equality and diversity. It is basically used to enhance the
working norm of the business by which apposite modify get implement.
Scope: To get measure the vulnerability of the business that gets developed by accepting the
equality and assortment in the personnel. To analyse the effective scope it is needed that all the
resources will get fully utilised by which standardised outcomes will get achieved by CIPD.
Project cost: It states the net amount that gets connected with the development so as to
complete all the diverse task and actions that is necessary to get perform to accomplish the
project and in this £60 will be assigned to conduct the research.
Travelling £10
partially date in information compilation –
instance from work
£50
Totality £60
Time: It will define the whole period of time to associated with project and to complete this
research the 4 months of time period will get associated with the completion of the research. It is
3
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the enough instances that is required to perform all the activities in appropriate manner (Fleming,
2019).
Quality: It will identify the outcome that get make out from the conduction of the research
and that get achieve by manufacture the useful expenditure of the possessions. It is used by the
CIPD by which they have better strategy to manage the diversity and equality with more
perfection.
Communication: In this the better interaction with the other people will get maintained
through which the needed information get circulated as from the sender to the receiver. As more
the communication is clear that much better clarity will get induces in simple manner. The
researcher must have uses the questionnaire, internet, telephonic conversation, interviews etc.
Risk: It will develop in corresponding by advancement or the revenue of the industry and in
this the CIPD could make the more consistency within their business so as to enhance the
productivity (Hopkinson, 2018). In this researcher will reduce all the complexities from the
project execution and for this they have segment the overall task by which the rate of efficient
outcome get developed more.
Resources: It is the source that are requisite to get accomplish the task by added durability
and for this the researcher need the phone, team, human source, printing machines, reading
material etc. With the usage of all the resources more beneficial outcome gets generated in this
the adequate amount gets assigned to each task to absolute the plan in competent manner.
4
2019).
Quality: It will identify the outcome that get make out from the conduction of the research
and that get achieve by manufacture the useful expenditure of the possessions. It is used by the
CIPD by which they have better strategy to manage the diversity and equality with more
perfection.
Communication: In this the better interaction with the other people will get maintained
through which the needed information get circulated as from the sender to the receiver. As more
the communication is clear that much better clarity will get induces in simple manner. The
researcher must have uses the questionnaire, internet, telephonic conversation, interviews etc.
Risk: It will develop in corresponding by advancement or the revenue of the industry and in
this the CIPD could make the more consistency within their business so as to enhance the
productivity (Hopkinson, 2018). In this researcher will reduce all the complexities from the
project execution and for this they have segment the overall task by which the rate of efficient
outcome get developed more.
Resources: It is the source that are requisite to get accomplish the task by added durability
and for this the researcher need the phone, team, human source, printing machines, reading
material etc. With the usage of all the resources more beneficial outcome gets generated in this
the adequate amount gets assigned to each task to absolute the plan in competent manner.
4
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Research Design and Methodology
Market investigate is the procedure and as of that the required information will get gathered
as from the market that is based on some specific topic.
Primary research- In this research the information will get conduct by conducting the
survey and direct interviews and have performed first time by which precise result get achieved
(van Bommel, 2018).
Secondary research- In this research the in sequence will get together as of the available
sources as like journal, broadsheet, book etc. It will mainly use to formulate the study précised
and relative result (Kerzner, 2019).
Qualitative research methods- It is a system in which the research get conduct as from
interviews, observation, oral history, immersion, open ended survey etc. In this the result gets
achieved in the form of evidence and outline that get measure by the researcher.
Quantitative research method: It is the method in which information get collected as
from numerical analysis, mathematical expression, statistical formulation etc and researcher used
several tool to make apt results.
Sampling: It is a process through which the sample gets selected from the larger number
of people and in this the sample size is 7.
The primary research has been conducted by which more comparative in order will get
composed and provide the knowledge about the thinking process of employee that are worked
within the CIPD. It is chosen as because it is easy to make suitable conversation within the
employee as they have gone through with the different consequences thus provide the better
result. This sampling is simple random sampling and with this the question will be asked to the 7
respondent and by making the interpretation of it effective outcomes will get attained. The
management of CIPD and the researcher used primary source to make the research to get
affordable outcome (Pearlson, 2019).
5
Market investigate is the procedure and as of that the required information will get gathered
as from the market that is based on some specific topic.
Primary research- In this research the information will get conduct by conducting the
survey and direct interviews and have performed first time by which precise result get achieved
(van Bommel, 2018).
Secondary research- In this research the in sequence will get together as of the available
sources as like journal, broadsheet, book etc. It will mainly use to formulate the study précised
and relative result (Kerzner, 2019).
Qualitative research methods- It is a system in which the research get conduct as from
interviews, observation, oral history, immersion, open ended survey etc. In this the result gets
achieved in the form of evidence and outline that get measure by the researcher.
Quantitative research method: It is the method in which information get collected as
from numerical analysis, mathematical expression, statistical formulation etc and researcher used
several tool to make apt results.
Sampling: It is a process through which the sample gets selected from the larger number
of people and in this the sample size is 7.
The primary research has been conducted by which more comparative in order will get
composed and provide the knowledge about the thinking process of employee that are worked
within the CIPD. It is chosen as because it is easy to make suitable conversation within the
employee as they have gone through with the different consequences thus provide the better
result. This sampling is simple random sampling and with this the question will be asked to the 7
respondent and by making the interpretation of it effective outcomes will get attained. The
management of CIPD and the researcher used primary source to make the research to get
affordable outcome (Pearlson, 2019).
5

Implementation
Questionnaire
Q1) Which industry do you work in?
a) Retail
b) Finance
c) NHS
d) Construction
e) Aviation
f) Engineer
g) Water
Q2) Is your organisation in the Private, Public or Third Sector
a) Private
b) Public
c) Third
Q3) Approximately how many people are employed by your organisation?
a) 0-100
b) 101-300
c) 301-600
d) 601-1000
e) 1001+
Q4) How do you define Diversity and Inclusion in the workplace?
Q5) How important is it to have diversity in the workplace?
a) Not important
b) Very important
Q6) Is Would you say you are satisfied ☐ or unsatisfied ☒ with the amount of diversity in your
work place
a) satisfied
b) unsatisfied
Q7) How often in the last month have you thought about diversity in your work place?
a) 0
6
Questionnaire
Q1) Which industry do you work in?
a) Retail
b) Finance
c) NHS
d) Construction
e) Aviation
f) Engineer
g) Water
Q2) Is your organisation in the Private, Public or Third Sector
a) Private
b) Public
c) Third
Q3) Approximately how many people are employed by your organisation?
a) 0-100
b) 101-300
c) 301-600
d) 601-1000
e) 1001+
Q4) How do you define Diversity and Inclusion in the workplace?
Q5) How important is it to have diversity in the workplace?
a) Not important
b) Very important
Q6) Is Would you say you are satisfied ☐ or unsatisfied ☒ with the amount of diversity in your
work place
a) satisfied
b) unsatisfied
Q7) How often in the last month have you thought about diversity in your work place?
a) 0
6
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b) 1-3 times
c) 4-6 times
d) 7+ times
Q8) Would you agree with the statement “My employer constantly improves its policies and
opportunities to deal with diversity in the workplace? “
a) Yes
b) Somewhat but needs work
c) No
Q9) Has diversity training been provided in your company?
a) Yes
b) No
Data Analysis
Q1) which industry do you work in? Frequency
a) Retail 0
b) Finance 1
c) NHS 2
d) Construction 1
e) Aviation 1
f) Water 1
g) Engineer 1
a) Retail
b) Finance
c) NHS
d) Construction
e) Aviation
f) Water
g) Engineer
0 0.5 1 1.5 2 2.5
Frequency
Frequency
7
c) 4-6 times
d) 7+ times
Q8) Would you agree with the statement “My employer constantly improves its policies and
opportunities to deal with diversity in the workplace? “
a) Yes
b) Somewhat but needs work
c) No
Q9) Has diversity training been provided in your company?
a) Yes
b) No
Data Analysis
Q1) which industry do you work in? Frequency
a) Retail 0
b) Finance 1
c) NHS 2
d) Construction 1
e) Aviation 1
f) Water 1
g) Engineer 1
a) Retail
b) Finance
c) NHS
d) Construction
e) Aviation
f) Water
g) Engineer
0 0.5 1 1.5 2 2.5
Frequency
Frequency
7
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Explanation: It has finished from the over graph that out of 7 respondent 2 are persons
that are belong from the NHS while the rest are of same number in all the other industry
(Polonsky, 2018).
Q2) Is your organisation in the Private, Public or Third Sector Frequency
a) Private 4
b) Public 3
c) Third 0
a) Private
b) Public
c) Third
0 1 2 3 4 5
Frequency
Frequency
Explanation: As from the above report that the out of the 7 responded, 4 are those that
are working in the private sector while rest 3 are those that are working in the public sector.
Q3) Approximately how many people are employed by your organisation? Frequency
a) 0-100 1
b) 101-300 0
c) 301-600 1
d) 601-1000 0
e) 1001+ 5
8
that are belong from the NHS while the rest are of same number in all the other industry
(Polonsky, 2018).
Q2) Is your organisation in the Private, Public or Third Sector Frequency
a) Private 4
b) Public 3
c) Third 0
a) Private
b) Public
c) Third
0 1 2 3 4 5
Frequency
Frequency
Explanation: As from the above report that the out of the 7 responded, 4 are those that
are working in the private sector while rest 3 are those that are working in the public sector.
Q3) Approximately how many people are employed by your organisation? Frequency
a) 0-100 1
b) 101-300 0
c) 301-600 1
d) 601-1000 0
e) 1001+ 5
8

a) 0-100
b) 101-300
c) 301-600
d) 601-1000
e) 1001+
0 1 2 3 4 5 6
Frequency
Frequency
Explanation: It will notice from the graph that in whole of the 7 respondents, 1 are
employee in the organisation that is having 0-100 number of employee. The other 1 are from the
company that have 301-600 number of employee and the rest 5 are belong from the company
that are having 10000+ number of employees.
Q4) how do you define Diversity and Inclusion in the workplace?
It has been concluded from the viewpoint of the responded that, inclusion and diversity is
being more supportive and with that they have promote the culture by making the deeper
understanding of the people by harnessing the required area at where improvement is more
important. Some will believe that it is all about the accepting, understanding, valuing the people
of different places (Porter, 2019). The company must have encouraged the participation of the
employee by providing both personal and professional development.
9
b) 101-300
c) 301-600
d) 601-1000
e) 1001+
0 1 2 3 4 5 6
Frequency
Frequency
Explanation: It will notice from the graph that in whole of the 7 respondents, 1 are
employee in the organisation that is having 0-100 number of employee. The other 1 are from the
company that have 301-600 number of employee and the rest 5 are belong from the company
that are having 10000+ number of employees.
Q4) how do you define Diversity and Inclusion in the workplace?
It has been concluded from the viewpoint of the responded that, inclusion and diversity is
being more supportive and with that they have promote the culture by making the deeper
understanding of the people by harnessing the required area at where improvement is more
important. Some will believe that it is all about the accepting, understanding, valuing the people
of different places (Porter, 2019). The company must have encouraged the participation of the
employee by providing both personal and professional development.
9
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