Assessment 2: Research and Self-Assessment on Cire Services

This report presents a comprehensive analysis of Cire Services, a registered training organization. It begins with research into Cire's mission, purpose, values, objectives, strategies, and the impact of legislation. The report then delves into a self-assessment, including a checklist, skills and abilities evaluation, and a personal development plan. The analysis covers leadership styles, self-management skills, and personal efficacy. Furthermore, it includes strategic planning elements of Cire such as talent management, challenges, and potential solutions, highlighting the importance of effective communication, delegation, and problem-solving skills for managers. The report concludes with a reflection on personal development objectives and strategies for skill enhancement.

Lead personal and strategic
transformation

Table of Contents
Assessment 2 – Project : Research and self-assessment..................................................................3
Task A : Research about Cire and report on findings .................................................................3
a. Mission, purpose, value of Cire ..............................................................................................3
b. objective, plans and strategies of Cire.....................................................................................4
C. Effect of legislative on Cire ...................................................................................................6
d. Research and analysis of information of Cire..........................................................................6
Task B : Self- assessment................................................................................................................7
Self- assessment check list ..........................................................................................................7
Skills and abilities ...........................................................................................................................8
Personal development plan .......................................................................................................10
Task B- Journal .............................................................................................................................11
ASSESTMENT-3..........................................................................................................................11
TASK 4..........................................................................................................................................12
TASK 5..........................................................................................................................................14
REFERENCES................................................................................................................................1

Assessment 2 – Project : Research and self-assessment
Business plan
Task A : Research about Cire and report on findings
In this particular report Cire services has been discussed, as it is a registered training organisation
and provides different types of learning programme such as work skill courses, traineeship, pre-
accredited programs etc.
a. Mission, purpose, value of Cire
The main objective and purpose of this organisation is to provide flexible eduction and training
to the community to fulfil the needs and learning demands of all age group people who want to
enhance their knowledge and skills. Besides this, Cirel is trying to provide spacious
and modern training rooms, best staff and community hubs so that people don't have to face any
kind of issue during their learning period.
Mission
Cire services is working to deliver quality based education and training programs and also
support the people to meet their all he needs which are related to economic, health and social.
Value

Cire states in clear words that they will deliver their promise to all the colleagues and
stakeholders. Apart from this Cire care for the natural world and right of the human as well.
b. objective, plans and strategies of Cire
Objective and goal
Particular Goal Objectives
Stakeholders Cire want to make and develop
good relationships with the
stakeholders as they have keen
interest in the company.
Stakeholders of Cire is students,
learners and partners who are
providing money and fund to the
organisation.
To enhance satisfaction among
learners and to impose effective
strategies for communication and
in training as well.
People The another goal of Cire is to
hire skilled staff and volunteers
who can motivate others.
To increase skilled staff and
professionals.
Corporate Cire is trying to increase the
plans and policies to provide the
best training and education to
the learners.
To improvise the plans, system
and strategies.
Strategies
Stakeholders
To develop better relation with stakeholders Cire is trying to provide high quality services which
can satisfy the needs and expectations of the stakeholders. Besides this, cire is trying to
communicate effectively with stakeholders to know in depth about their desire with the
company.
People
To recruit highly skilled and talented people who can motivate others as well, to hire such people
cire has adopted a strategy the organisation will work closely with the HR department and tell
them about the need of the organisation for people.

Brand
For the branding of the organisation Cire is promoting the benefit of training provided by them
and how their training program and education will help them to get success in their life.
Action plan
Business goal Cire wants to increase the revenue by 20% at the end of 2021
Tactical goal To enhance the conditions of employees by providing them growth opportunities.
Strategic goal
 To increase satisfaction among students and learners up to 90%
 Increment in the satisfaction of tutors and trainees up to 95%
Technology
 Increase the use of modern and advanced technology To enhance online teaching, to develop an online teaching environment
Analysis of market
External factors
Competitors, new technologies market trend and change in demographics are the external factors
which are interrupting the business of Cire.
Competitive analysis
Product/service Main competitor Competitor
strengths
Competitive Actions
Cire family and
children services
Sage Due to best marketing
and promotional
strategies sage has
Increased marketing

name and fame and
won the hearts of
people.
Cire community hub Employease Known for providing
high standard
training.
Cire is trying to hire
skiled trainer for
prioviding better
services.
Internal factors
Employees, trainers and infrastructure are the internal factors which affects the business of Cire,
as they need highly skilled trainers who can provide quality education and Cire will get name
and fame.
C. Effect of legislative on Cire
Legislative and lows affect Cire, the first and foremost regulation is that Cire has to get
registered with Australian skills quality authority or Training Accreditation Council in Western
Australia then only they can conduct their business. After that the purpose of Cire should be
providing training and educational programme to the needy once instead of focusing on profit,
and each of the learner must get registered before taking any training. The another rule which
imposed by the government is that the organisation is responsible for learners about their agem
gender disability, language etc.
d. Research and analysis of information of Cire
After analysing and gathering the entire information about the Cire it is got to know that this
company is looking for better and skilled trainer to deliver quality education. For a leader there
are some necessary qualities mentioned below
Professional competence
Being a manager, they must have excellent communication skill so that they can express their
views, thoughts and suggestions to others, and as per this report, manager is having all good
communication skill.
Delegation
Manager should be delegated towards their job, then only the rest of team member will perform
their job delicately.

Ability to role model
Manager can only be known as a role model when they become successful in motivating others,
and this is possible when manger earn the trust of other employees and present a positive attitude
in front of them and other employees also wanted to be the manger in their near future. In this
case study the manger has a quality of becoming a role model.
Personal development objectives and priorities
Manager should have an objective of personal development and although they have their own
priorities to learn new skills and techniques which help them to grow further in their near future.
Ability of developing an effective organisation and work culture
Being a manager of any company it is their responsibility and duty to develop an effective
organisation and work culture where all the employees feel comfortable and can share their
views and opinions in the process of decision making. It is up to the manager, how they create a
work culture where all other employees perform their job effectively.
Operational accountability and responsibilities
The another aim of the manger is to manage all the operational activities of the organisation.
Task B : Self- assessment
Self- assessment check list
Competency Skills Excellen
t
Strong Moderate Weak
Communication
skill
Ability to speak clearly and
fluently, have all the potential to
write as well, besides this
manager can easily share their
views opinions to audience
Managerial
skills
Ability and skill to handle
logistic problems faced by the
organisation, besides this can

sort out the issues faced by other
employees at work place.
Time
management
Ability to manage time and also
complete all the task under the
given deadline
Delegation Manager is delegated towards
their work and also support its
staff and workers
Technical skills Ability to use different
techniques in different situation
to achieve the target.
Problem solving
and decision
making skills
Ability to deal with different
issues and problems every day
apart from this ability to take
accurate decisions in the favour
of organisation
Skills and abilities
Being a great manager, I must have excellent communication so that I can express my opinion
about any situation and issues arises in the organisation. Being a manager I should give
attention to the views and suggestions share by other employees as it will be helpful to come up
on any decision. As I want to enhance my skills so that I can grow further in the near future, as
the organisation need good marketing strategies to attract learners for that I should have good
analytical and decision making skill.
Leadership style
I have followed democratic leadership style in the organisation as it is very effective style of
leadership where leaders takes decision by taking suggestions from other employees as well. In
this style of leadership, manager is open to bring solutions of all the problems which have been

faced by the employees in the workplace. Therefore, I have followed this leadership style in the
organisation.
Self- management skills
This is the very important skill of manager, being a manger I must have control on my actions,
feeling and thoughts.I have to remain positive in every situation this will bring confidence in
other employees of the organisation and they will get motivation as well.
Personal efficacy
Personal efficacy shows the self belief in their own ability that they can face any situation. It
will totally depend on me how will I manage the inverse situation and convert it in the favour of
the organisation.
Personal strategy report
After analysing the entire report is has been estimated that the manger must have leadership
qualities who can lead the entire team and provide solution to their problems. There are lot of
responsibilities come with the post of manager and if the manger get succeed in solving such
problem it can be known as successful manger, and I have this quality to control the
organisation. Besides this, a manger must have work experience which I am not having so I am
working on it. Except this effective communication is very necessary to survive which I am
having so I got to know these skills, attributes and qualities from this report. Besides, this I got
to know about my personal efficacy, that how I believe in my own abilities, skills and
capabilities which helps me to become a role model for others.
Strategies
Online portal
With the help of technology, I can provide an online portal to employees in which they can write
their feedback and opinion what they think about the organisation or the management as well
what need to change or improve or what not.
Speak about issues not people
To promote employee for sharing their feedback the another strategy is talk about the problem if
somebody has shared any issue manger should conduct a healthy discussion on it instead of
questioning to that employee this will encourage employees to share feedback.
Personal development plan

Goal Action Success criteria Timeframe
Technical skills  Enroll for technical
classes and
workshops
 By reading
technical books
 To face different
problems so that
manager can get
know what
decision should
take in different
situations
January
February
Problem solving
skills
 Must be an active
listener
 Clearly elaborate
the problem
 Should be focused
on the problem
 Give
emphasis the
solution not
to the
problem.
 Simplify the
complicated
things
March
May
Managerial skill  Try to be a better
communicator
 Try to focus on
delivering high
productivity
 Focus on taking
decisions own by
own
 Try to perform all
the task is being
handover and try
to find out the
quick results.
June
August
Task B- Journal
I am very much confident to take the responsibility of a manger as I have all the relevant skills
of a manger. My personal efficacy has been improved not I am more confident about my skills
and abilities. I met all the personal development objectives.

ASSESTMENT-3
PART-A
Strategic plan of Cire:
To meet and build good relationship with stakeholder along with building good education
system meeting all changes with the retention of talented staffs. Bringing innovation raising
brand image and various other elements are being included in strategic plan of Cire.
Challenge:
The most important challenge that can be identified in business plan of Cire includes
talent management issue. This means retaining talented and skilled employees is one of the
major issue associated with Cire business and strategic plan.
Impact, challenges, changes and effective measures:
It has severe impact over Cire and its development practices. It may be in the form of
loosing competitive position or leading position in the market. The major impact will be over the
company in terms of non accomplishment of its goals. This is because since employees are the
asset of every company and non retention of talented employees with the company may lead to
severe ham to company in the long run.
However, Cire can meet this challenge by implementing effective leadership style in its
workplace. For meeting this situation Cire can opt democratic form of leadership style wherein it
can raise participation of employees while taking decisions Fiaz, Su, & Saqib (2017). As it raise
involvement of employees so it will enhance employee's satisfaction and thereby raises their
retention rate.
One of the major change that could be considered as changing technological trends and
raising competency level Martín-Gutiérrez (2017). For meeting this changes Cire have to provide
skill development training along with implementing democratic leadership style so that on the
one side it will develop skill to cope with change while at the same side it will raise retention
rate.
For implementing this practice Cire will require human resource and this will most
probably implemented in less than a month.
PART-C
I used contingency leadership when I gave presentation and that improves my overall
performance. As this theory help me to mainly focus on my weaknesses and provide solutions on

how to overcome those hurdles while giving presentation. I develop huge improvement since my
last journal as I have adopted this theory, since it allows me make changes as per situation that
occurs in future, as contingency theory is flexible in nature. I talk politely, let others know or
understand what I am saying and also try to listen to others so that it develops trust and empathy
with each other.
In regard to my own behaviour I can say that my way of interacting and ability to understand
human behaviour made all students able in understanding learning things. During training
session and with analysis I found my strengths and limitation. My main strength was ability to
guide and team working. Limitation was lack of technological knowledge or making use of tools
in learning and teaching. I found that I became frustrated easily at the time of work pressure and
change. I want to improve my skill of working under pressure (Brown and et.al., 2018). So with
the help of seniors and personal development plan with effective resources I can improve this
skill. During presentation I managed work based relationship with open or direct communication
and active listening skill. I believe that it is important to communicate organization’s
commitment with students and all stakeholders. So by conducting team and face to face
communication I did this.
TASK 4
Two topics for PD programs
Experience
Two topics which are selected for PD programs for trainers are:
blending online and face to face training:
Blending learning is becoming famous nowadays, which is the combination of face to face and
online learning. Here training is done via online platforms only with face to face discussion. The
trainee have to give online module where they get theoretical knowledge, and they are controlled
by the trainer who are always present to solve the query of trainee in the face to face sessions.
Face to face training means training is given by person only but with the help of technology.
Introduction to the National VET System:
The council has agreed for carrying the introduction for the VET activity for data gathering and
reported to RTO to commence in 2014. Thus training organizations who are registered have to
implement the policies to collect VET information.