CIS5100 Assignment 2: Research Journal on E-commerce and Business

This research journal, a component of the CIS5100 Assignment 2, meticulously examines various facets of e-commerce and its implications for business operations. The journal begins by discussing the relevance of online presence, evaluating its advantages and disadvantages. It then delves into different e-business models, suggesting suitable models for a specific business, and identifies crucial e-commerce tools for customer communication and connection. The research further explores mobile business, assessing its potential benefits and challenges. A significant portion is dedicated to proposing hardware, software, and IT infrastructure designs for a smooth transition to online platforms. Collaboration systems, knowledge base systems, and content management systems are also analyzed, along with privacy issues associated with online presence and relevant Australian laws. The journal culminates in actionable recommendations based on the research findings, providing a comprehensive guide to navigating the complexities of e-commerce and business development.

Personal Research Journal 1
Date of
research
activity
Description of research activity Student(s)
Involved
Resources Used Time on
Activity
1st
November,
2018
Discuss relevance of online presence to
Dr Little, the benefits and challenges
associated with online presence.
Alabi, K 2017, ‘Decentralization as a Tool for
Securing Ecommerce and Business
Processes’, SSRN Electronic Journal.
Al-Shboul, M & Alsmadi, I 2010, ‘Building an
e-Commerce Infrastructure in Jordan:
Challenges and Requirements’, International
Journal of Interactive Mobile Technologies
(iJIM), vol. 4, no. 4.
4 hours
2nd
November,
2018
Discuss the different e-business models
and suggest the models that Dr Little
can adopt in his business.
Jaewook, L 2012, ‘Impacts of Social Commerce
in E-commerce : In perspective of Social
Commerce Analysis Model’, International
Commerce and Information Review, Vol. 14, no.
1, pp.389-410.
Zou, D 2012, ‘Tax Benefits of E-Commerce in
China’, Advanced Materials Research, pp.2118-
2121.
3 hours
3rd
Identify the different e-commerce tools Anil, K & Poonam, K 2010, ‘Issues and 2 hours

Personal Research Journal 2
November,
2018
that the business can use to
communicate and connect with the
customers
Challenges of the Diffusion of Web 2.0 on User
Privacy’, Journal of Information Privacy and
Security, Vol. 6, no. 2, pp.1-2.
5th
November,
2018
Discuss mobile business and how it can
benefit the business if implemented.
Also, investigate the various challenges
associated with mobile business
Chang, H 2015, ‘UNVEILING THE CO-WORD
STRUCTURES AMONG MOBILE
COMPUTING, MOBILE COMMERCE AND
MOBILE APPLICATION RESEARCH: A
SCIENCE MAPPING
ANALYSIS’, International Journal of
Electronic Commerce Studies, vol. 6, no. 2,
pp.243-258.
Datta, P 2010, ‘A preliminary study of
ecommerce adoption in developing
countries’, Information Systems Journal, vol. 21,
no. 1, pp.3-32.
4 hours
7th
November,
2018
Prepare a proposal for the different
hardware components, software, and IT
infrastructure design that Dr Little
should acquire and implement to
facilitate smooth transition to online
Al-Shboul, M & Alsmadi, I 2010, ‘Building an
e-Commerce Infrastructure in Jordan:
Challenges and Requirements’, International
Journal of Interactive Mobile Technologies
(iJIM), vol. 4, no. 4.
5 hours

Personal Research Journal 3
business. Zhao, Z & Balagué, C 2015, ‘Designing branded
mobile apps: Fundamentals and
recommendations’, Business Horizons, vol. 3,
no. 58, pp.305-315.
9th
November,
2018
Discuss collaborations systems and
associated benefits of using it with
external partners. Investigate the
benefits that knowledge base systems
could offer the business and identify the
explicit knowledge that can be managed
and stored in the knowledgebase.
Furthermore, discuss the various content
management system that can be
implemented by the business and find
out the benefits associated with using
CMS.
Babeley, R 2016, ‘Review & Critical study of
content management system
software’, International Journal of
Contemporary Research and Review, vol. 7, no.
12.
Collins, B, Doskey, S & Moreland, J 2017,
‘Modeling the Convergence of Collaborative
Systems of Systems: A Quantitative Case
Study’, Systems Engineering, vol. 20, no. 4,
pp.357-378.
Lin, H 2013, ‘Examining the factors influencing
knowledge management system adoption and
continuance intention’, Knowledge Management
Research & Practice, vol., no. 11, pp.389-404.
Matayong, S & Kamil-Mahmood, A 2013, ‘The
review of approaches to knowledge management
system studies’, Journal of Knowledge
6 hours

Personal Research Journal 4
Management, vol. 3, no. 17, pp.472-490.
Riemer, K 2009, ‘E-Collaboration
Systems’, International Journal of e-
Collaboration, vol. 5, no. 3, pp.1-24.
10th
November,
2018
Discuss the privacy issues associated
with online presence and research on the
Australian laws and regulations that
cover online privacy. Secondly, discuss
how such laws could affect the
operations of the business. Thirdly,
discuss the privacy and security issues
associated with global information
society.
Anil, K & Poonam, K 2010, ‘Issues and
Challenges of the Diffusion of Web 2.0 on User
Privacy’, Journal of Information Privacy and
Security, Vol. 6, no. 2, pp.1-2.
Baruh, L, Secinti, E & Cemalcilar, Z 2017,
‘Online Privacy Concerns and Privacy
Management: A Meta-Analytical
Review’, Journal of Communication, vol. 67,
no. 1, pp.26-53.
2 hours
11th
November,
2018
Make recommendations to Dr Little on
the next step that the business should
take based on the research findings.
Research report 3 hours