CIS8010 - IS Project Management: Voice Recognition Implementation

This report details an information systems project management plan for integrating voice recognition technology within a tourist company's ICT unit. It includes project assumptions, cost and resource structure, a time sheet, and a complete project plan with WBS, PERT chart, and Gantt chart. The report also presents a cost-benefit analysis, recommendations for the project, an implementation plan, and a comprehensive post-implementation plan. It concludes that incorporating voice recognition technology will enhance security and attract more customers. The project plan addresses financial modeling, human resource requirements, scheduling, and customer relationship system requirements, highlighting the effectiveness of voice recognition in serving local and remote consumers. The report emphasizes the need for high-level business strategies to maintain a competitive edge.

0Running head: INFORMATION SYSTEMS PROJECT MANAGEMENT
Assignment 3: Information Systems Project Management
Name of the student:
Name of the university:

1INFORMATION SYSTEMS PROJECT MANAGEMENT
Project Plan
1. Project assumptions with necessary justification
After analyzing the details project requirements and expected objectives it is assumed
that, the project will be completed within 170 days with an estimated budget of $55,000.In order
to fix the security the project manager and the project team members are responsible. The voice
recognition technology should maintain accurate input speech approach so that it can avoid
unwanted system access. The project plan should maintain a balance between the capital invested
and the expected outcomes.
2. Summary for expanding ICT unit to incorporate voice recognition
It is expected that, over next two to three decades the telecommunication industries are
evolving drastically. The R&D team of the nominated tourist company is responsible to design
and develop the system to attract the consumers all over. Different key technologies are currently
becoming the commonplace which provides services and products to the willing consumers
within the estimated budget and time. The automatic speech recognition technology gives the
users more functionalities through which they can synthesis all necessary information. In current
telephone network path the abilities of such systems are increasing rapidly. The operator services
of such system and their application are also evolving day by day. However, the technical
challenges associated to this application should expand the ICT unit for successfully
incorporating voice recognition.

2INFORMATION SYSTEMS PROJECT MANAGEMENT
3. Initial estimated cost and resource structure with justification
In order to reduce the work burden from the project team members based on project
requirements this large project is segmented in small parts and depending on the skills and
knowledge of the assigned resources for individual activities resources are allocated. It is their
responsibility to accomplish assigned job roles within the estimated budget. The net budget and
time estimated for this project are elaborated in the below section:
Task Name Resource Names Cost
Information System Management
project scheduling $51,798.00
Project initiation phase $14,064.00
Defining project scope Project manager ,project
sponsor $5,280.00
Identifying project objectives Project manager $2,400.00
Incorporation of voice recognition
technology to a tourist business system designer $1,280.00
Risk management plan business analyst $1,824.00
Cost management plan Finance manager $1,280.00
Setting project aim and other
assumptions Project manager $2,000.00
Milestone 1: Submission of initial
project document Project manager $0.00
Project planning $10,512.00
Procurement planning procurement planner $1,200.00
Risk management business analyst $2,432.00
Contingency plan procurement planner $1,200.00
Communication management
program HR manager $1,120.00
Stakeholders management plan project sponsor $2,880.00
Consideration of additional
technologies others $1,680.00
Milestone 2: Submission of plan
outline to the sponsors Project manager $0.00
Project implementation phase $16,086.00
Identifying functional requirements Hardware requirements
[1],software requirements [1] $130.00
Identifying non functional Hardware requirements $130.00

3INFORMATION SYSTEMS PROJECT MANAGEMENT
requirements [1],software requirements [1]
Hardware design Hardware requirements [1] $60.00
Software design software requirements [1] $70.00
Development of the prototype business analyst $1,824.00
Identification of working operation
practice system developer $1,536.00
Input of the speech signaling
approach $12,336.00
Frame blocking system designer $1,280.00
Feature extraction system developer $2,304.00
Analysis of the spectrum Project manager $3,200.00
Decision tree business analyst $2,736.00
Implementation of necessary
algorithms system designer $1,280.00
Result analysis system developer $1,536.00
Milestone 3: System design outline
submission Project manager $0.00
Monitoring and control phase $5,360.00
Analysis of the security
approaches $5,360.00
Simple matching of pattern Project manager $2,000.00
Statistical analysis business analyst $1,824.00
System testing system developer $1,536.00
Milestone 4: Submitting the
testing result to the developers Project manager $0.00
Closure phase $5,776.00
Post maintenance planning Project manager $2,000.00
Stakeholders signoff HR manager $1,344.00
IS project management plan business analyst $2,432.00
Milestone 5: post maintenance
program Project manager $0.00
4. Development of time sheet with the key project aspects
The total time that will be taken for the completion of the project is 167 days.
5. Complete project plan
WBS Task Name Duration Start Finish Predecessors Resource
Names Cost

4INFORMATION SYSTEMS PROJECT MANAGEMENT
0
Information
System
Management
project
scheduling
167 days Tue
10/2/18
Wed
5/22/19 $51,798.00
1 Project
initiation phase 27 days Tue
10/2/18
Wed
11/7/18 $14,064.00
1.1 Defining
project scope 6 days Tue
10/2/18
Tue
10/9/18
Project
manager ,proj
ect sponsor
$5,280.00
1.2 Identifying
project objectives 6 days Wed
10/10/18
Wed
10/17/18 2 Project
manager $2,400.00
1.3
Incorporation
of voice
recognition
technology to a
tourist business
5 days Thu
10/18/18
Wed
10/24/18 3 system
designer $1,280.00
1.4 Risk
management plan 6 days Thu
10/18/18
Thu
10/25/18 3 business
analyst $1,824.00
1.5 Cost
management plan 4 days Fri
10/26/18
Wed
10/31/18 4,5 Finance
manager $1,280.00
1.6
Setting project
aim and other
assumptions
5 days Thu
11/1/18
Wed
11/7/18 6 Project
manager $2,000.00
1.7
Milestone 1:
Submission of
initial project
document
0 days Wed
11/7/18
Wed
11/7/18 7 Project
manager $0.00
2 Project
planning 33 days Thu
11/8/18
Mon
12/24/18 $10,512.00
2.1 Procurement
planning 6 days Thu
11/8/18
Thu
11/15/18 8 procurement
planner $1,200.00
2.2 Risk
management 8 days Fri
11/16/18
Tue
11/27/18 10 business
analyst $2,432.00
2.3 Contingency
plan 6 days Wed
11/28/18
Wed
12/5/18 11 procurement
planner $1,200.00
2.4 Communication
management
program
5 days Thu
12/6/18
Wed
12/12/18 12 HR manager $1,120.00
2.5 Stakeholders
management plan 6 days Thu
12/6/18
Thu
12/13/18 12 project
sponsor $2,880.00
2.6 Consideration
of additional
7 days Fri
12/14/18
Mon
12/24/18
13,14 others $1,680.00

5INFORMATION SYSTEMS PROJECT MANAGEMENT
technologies
2.7
Milestone 2:
Submission of
plan outline to the
sponsors
0 days Mon
12/24/18
Mon
12/24/18 15 Project
manager $0.00
3
Project
implementation
phase
71 days Tue
12/25/18
Tue
4/2/19 $16,086.00
3.1
Identifying
functional
requirements
5 days Tue
12/25/18
Mon
12/31/18 16
Hardware
requirements
[1],software
requirements
[1]
$130.00
3.2
Identifying
non functional
requirements
6 days Tue
1/1/19
Tue
1/8/19 18
Hardware
requirements
[1],software
requirements
[1]
$130.00
3.3 Hardware
design 8 days Wed
1/9/19
Fri
1/18/19 19
Hardware
requirements
[1]
$60.00
3.4 Software
design 6 days Mon
1/21/19
Mon
1/28/19 20
software
requirements
[1]
$70.00
3.5 Development
of the prototype 6 days Tue
1/29/19
Tue
2/5/19 21 business
analyst $1,824.00
3.6
Identification
of working
operation practice
6 days Wed
2/6/19
Wed
2/13/19 22 system
developer $1,536.00
3.7
Input of the
speech signaling
approach
34 days Thu
2/14/19
Tue
4/2/19 $12,336.00
3.7.1 Frame
blocking 5 days Thu
2/14/19
Wed
2/20/19 23 system
designer $1,280.00
3.7.2 Feature
extraction 9 days Thu
2/21/19
Tue
3/5/19 25 system
developer $2,304.00
3.7.3 Analysis of
the spectrum 8 days Thu
2/21/19
Mon
3/4/19 25 Project
manager $3,200.00
3.7.4 Decision tree 9 days Wed
3/6/19
Mon
3/18/19 26,27 business
analyst $2,736.00
3.7.5 Implementation of
necessary
algorithms
5 days Tue
3/19/19
Mon
3/25/19 28 system
designer $1,280.00

6INFORMATION SYSTEMS PROJECT MANAGEMENT
3.7.6 Result
analysis 6 days Tue
3/26/19
Tue
4/2/19 29 system
developer $1,536.00
3.8
Milestone 3:
System design
outline submission
0 days Tue
4/2/19
Tue
4/2/19 30 Project
manager $0.00
4 Monitoring and
control phase 17 days Wed
4/3/19
Thu
4/25/19 $5,360.00
4.1
Analysis of
the security
approaches
17 days Wed
4/3/19
Thu
4/25/19 $5,360.00
4.1.1
Simple
matching of
pattern
5 days Wed
4/3/19
Tue
4/9/19 31 Project
manager $2,000.00
4.1.2 Statistical
analysis 6 days Wed
4/10/19
Wed
4/17/19 34 business
analyst $1,824.00
4.1.3 System
testing 6 days Thu
4/18/19
Thu
4/25/19 35 system
developer $1,536.00
4.1.4
Milestone 4:
Submitting the
testing result to the
developers
0 days Thu
4/25/19
Thu
4/25/19 36 Project
manager $0.00
5 Closure phase 19 days Fri
4/26/19
Wed
5/22/19 $5,776.00
5.1
Post
maintenance
planning
5 days Fri
4/26/19
Thu
5/2/19 37 Project
manager $2,000.00
5.2 Stakeholders
signoff 6 days Fri 5/3/19 Fri
5/10/19 39 HR manager $1,344.00
5.3 IS project
management plan 8 days Mon
5/13/19
Wed
5/22/19 40 business
analyst $2,432.00
5.4
Milestone 5:
post maintenance
program
0 days Wed
5/22/19
Wed
5/22/19 41 Project
manager $0.00
5.1 PERT chart
PERT chart is referred to as a project management tool which is widely utilized to
organize, scheduled and coordinated tasks under regular project practices. This is a graphical
representation consists of numerous nodes and directional lines. The directional line shows the

7INFORMATION SYSTEMS PROJECT MANAGEMENT
direction or the flow of the project though which the project will reach the final end point or the
ultimate objectives. The interdependencies among the activities are defined with the help of te
PERT chart.
Figure 1: PERT chart for the ICT voice recognition technology
(Source: created by author)

8INFORMATION SYSTEMS PROJECT MANAGEMENT
5.2 Gantt chart
Figure 2: Gantt chart for the ICT voice recognition technology
(Source: created by author)

9INFORMATION SYSTEMS PROJECT MANAGEMENT
Written report
1. Complete cost benefit analysis
Cost Benefit Analysis for incorporating voice recognition technologies
cost estimated for hardware $ 6,000.00
cost estimated for Software $ 5,000.00
assigned resource cost $ 5,000.00
technical Training cost $ 10,000.00
Total Development Cost $ 26,000.00
post cost for Maintenance $ 5,000.00
Change management cost $ 10,000.00
labour cost $ 10,000.00
Total Operational Cost $ 25,000.00
salary savings (Approximate) $ 20,000.00
Reduced waste $ 20,000.00
Total Benefit $ 40,000.00
Discount Rate Used 2.00%
2. Recommendations for the project
For avoiding application, operational and functional errors the perfect change
management practice must incorporate governmental policies, law, competitive conditions,
economic structure and new technologies as well. Based on the complexity the project timeline,
cost and other specifications are needed to be adopted and designed by the project manager
before its final implementation.
3. Implementation plan for detailing cost, time and resources
Based on the project objectives and goals in details it is determined that, the total cist
needed for the successful implementation of the project is $55,000 and time is 170. It is possible

10INFORMATION SYSTEMS PROJECT MANAGEMENT
that a difference occurs between the planned cost-time and the actual cost and time. In order to
avoid budget over allocation and over running time at the project initiation phase the details
project plan should be prepared by the project manager. Again the project plan should be
approved by the project sponsors to avoid further system failure and application errors as well.
4. Comprehensive post implementation plan
In order to support the system until it ends this is mandatory for the project manager to
design a post support and maintenance implementation program. Though, it is an ongoing
activity that covers a wider activity variety including design errors, program removal, document
update etc but for this specific project the maintenance program that should be considered
include adaptive maintenance. This is nothing different from the change management program
moreover it can be said that based on the organizational procedures, project goals, policy,
security practices, system control and security requirements the post implementation plan should
be evaluated.
5. Recommendations and conclusion
From the overall discussion it can be concluded that, with the successful incorporation of
voice recognition technology the tourist company will be able to serve secured services to their
consumers. The project case for incorporating the voice recognition technologies is illustrated in
this business plan. With their effective and efficient services the company is capable to attract
around 200,000 families each year. Not only this but also, the different business information
system are dated, coming with numbers of legacy systems and system efficiency as well while
producing the processional project management reports. The business plan developed for this

11INFORMATION SYSTEMS PROJECT MANAGEMENT
ICT project management practice is comprises of financial modeling aspects, human resource
requirements, scheduling tasks, customer relationship system requirements etc. In addition to
this, for this business many franchises are available. In order to operate both the local and remote
potential consumers, how the voice recognition system is effective is also elaborated in this
above business plan. However, for this specific voice recognition technology implementation
project, there are some sections which needs further focus and the recommendations for this
parts are elaborated in the below section.
High level business strategies: The business analyst associate to the project is
responsible to develop high level business strategies so that it can give competition to the rest
similar type of organization. It will give competitive advantages and structured commercial
revenue to the owners.
Encryption technology: Advance encryption technology will give security to the ICT
system to make sure that, only the authorized users are allowed to access information from the
server. The encryption should never be shared among the third parties to keep the system
security.
Training and development program: In order to keep the project team members familiar
with the features of voice recognition technology the project managers are responsible to take
necessary actions in terms of technical training and development program.

12INFORMATION SYSTEMS PROJECT MANAGEMENT
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