CIS8010 - Project Plan: Information System at Water Park

This project plan details the development of an information system for a water park, addressing existing management issues and aiming to improve operational efficiency and customer experience. The plan includes an assessment of the current system's limitations, defining the project's scope, which encompasses user registration, device compatibility, financial modeling, manpower status, and safety interfaces. The project outcome focuses on creating a user-friendly system to attract more visitors, provide online booking, generate quick MIS reports, and reduce printing costs. The plan outlines resource requirements, a work breakdown structure (WBS), project schedule, and cost estimates. A cost-benefit analysis reveals a positive return on investment, supporting the recommendation to implement the system. The project is expected to be completed within approximately five months, with a temporary solution for immediate safety concerns.

S2-2017-CIS8010
Information Systems Project Management
Name of University
Student’s Name
Dated:

Assignment 2 – Project Plan
Table of Contents
Assumptions................................................................................................................................................3
Background.................................................................................................................................................3
Scope (250).................................................................................................................................................4
Project Outcome (250)................................................................................................................................4
Resource Requirements (250)......................................................................................................................4
WBS & Schedule.........................................................................................................................................5
Work Breakdown Structure.....................................................................................................................5
Milestones...............................................................................................................................................5
Schedule of the Project............................................................................................................................6
Cost Estimate...............................................................................................................................................7
Estimated Cost.........................................................................................................................................7
Estimated Benefits...................................................................................................................................8
Cost Benefit Analysis..............................................................................................................................8
Recommendation (75).................................................................................................................................8
Conclusion (75)...........................................................................................................................................9
References...................................................................................................................................................9
List of Tables
Table 1: Cost Benefit analysis of the project...............................................................................................8
List of Figures
Figure 1: WBS.............................................................................................................................................5
Figure 2: Milestones....................................................................................................................................5
Figure 3: Overall Schedule (Gantt chart).....................................................................................................6
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Assignment 2 – Project Plan
Assumptions
Let the private tourist business which is to be built along a major Australian highway, where all
age groups including children, teenage, adult and senior citizens can come and enjoy is the
‘Water Park’ project. This business can attract minimum 200,000 tourists per year.
Since the project site is near to highway, so proper road network is available and no investment
for the special road facility is required
Proper source of water is also available for the water park project
All the devices required for the upgrading the native system are available at local market and no
extra cost need to be incurred for its transportation
All the information related to site can be updated by technicians from own mobile or tablets
provided with proper access management system
Background
There is an existing water park along the highway in Australia. It’s been commissioned long
back so its information system are not up to the mark and all necessary modern days information
are not been able to provide to all its stakeholders. There are many issues being faced by the
management like:
They are unable to provide proper information of the parks to the users or customer’s
mobile or laptop due to the compatibility issue with their existing system.
They are even unable to get update on the number of visitors already visited the site
They are unable to track all the issues which are being generated at site and the
technicians need to update the issues manually
They had to invest a lot to print the colorful maps of the site and broachers for its
publications an distribution of proper information
They are unable to provide the major safety information which is required for the proper
safety management at site is the number of visitors and the own staff present at site at a
time to take proper action whenever required in case of any incident.
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Assignment 2 – Project Plan
Scope
Looking at the above issues and the background of the condition, the management need
to do a lot else there can be fine and even threat of closing the site. Serious efforts are required to
be considered for the rectification and proper running of the business. The scope of the project
can be summarized as:
Proper registration of users: the new system need to ask for the proper registration
of the users in the system before they can excess the site
Compatible: the system needs to be compatible with the devices like mobile
phones, tablets, laptops, printers etc. for providing proper access to the users and
the technicians for updating the data or issues from the site itself and prevent from
time loss
Financial modeling: can be done automatically by the system and it must produce
the financial data regarding the daily transactions and the cash reserve for the day
an also store the data for proper calculation.
Manpower status: also required to be presented by the system, so that it can
provide data related to the present and absent of the staffs and it can calculate the
wages an also provide data regarding the absenteeism trend and even help in
generating report on the requirement of additional manpower for the proper
management of site
Interfaces: the system must provide the interface related information like the
number of visitors and the staff present at a time inside the site premises, expedite
the entry of visitors to get entry inside and avoid long queues at ticket counters by
providing pre-booking system through web.
Safety: number of visitors already visited the site along with the CCTV recordings
to provide proper information regarding the visitors.
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Assignment 2 – Project Plan
Project Outcome
The outcome of the project is required to solve all the pains of the management and save the site
from being closed due to safety issue and a temporary solution to the problem shall be provided.
The outcome can be summarized as:
User friendly system: the new system developed as per below schedule (refer figure
number 3) should be always user friendly so that all can access it properly and study
more related to the details of the different facilities inside the park
Attract more visitors: the developed system must also be so attractive and loaded with
colorful pictures to attract more visitors and the generation of revenue
Provide quick on-line booking system: on-line booking of the tickets required to enter the
site must be available so that the customer can book in advance and the system must also
show the balance number of tickets for the particular time of entry for providing exact
information and ease of the visitors
Produce quick MIS reports: the system shall also produce the management information
reports as per desired format according to the data entered in the system
Produce financial models easily: the system shall be capable of developing auto
generated financial models as a part of the MIS reports which can be generated at any
desired interval
Produce HR requirements on-line: shall also produce the manpower status and the other
administrative data on its own
Schedule activities automatically: all the balance activities should be scheduled according
to the input data and the available time for the show
Provide all customers interface information: all the transaction related data must be
preserved on-line and in case of any cancellations, the money should automatically
reverts back to the user’s account
Reduce cost of printing: new device should reduce the cost of printing too
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Assignment 2 – Project Plan
Resource Requirements
To complete the project as per desired requirement, various resources are required. Few can be
taken from the internal source available with the management and few outside resources are also
required to be employed or they can be outsourced too. The different resources required are:
Internal:
Ticket counter specialist
Staff of the park to provide their daily experiences and the issues they face
Administrative person to provide the HR requirements need to be consulted
External:
Consultant for developing the system
Experts for the proper supervision of the work
Customers, for providing their feedback of the facilities as end user
All devices like laptops, desktops, mobile phones, tablets for the user or staff of
the park for maintain proper data at every stage to which shall help in generating
desired data
The specialized machine required to count the number of persons entering the site
as a temporary measure. This is required to be procured and installed within 90
days as per the safety issue.
WBS & Schedule
Work Breakdown Structure
WBS is the initial stage of developing a schedule by covering the overall scope of
work in the form of hierarchical structure (Workbreakdownstructure, 2017). The WBS
developed is attached below:
WBS Task Name
1 IS at Water Park at Australia
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Assignment 2 – Project Plan
1.1 Initiation
1.2 Planning
1.3 Execution
1.3.1 Design
1.3.2 Procure devices (laptops, tablets, mobile phones etc.)
1.3.3 Install
1.3.4 Implement
1.4 Closing
Figure 1: WBS
Milestones
The milestones are the events which do not have any duration, but can show the
start or completion of whole project or its stages. The lists of milestones are:
WBS Task Name Duration Start Finish Total
Slack
1 IS at Water Park at Australia 102 days Mon 9/4/17 Tue
1/23/18 0 days
1.2 Planning 15 days Wed
9/20/17
Wed
10/11/17 0 days
1.2.1 Start of Planning activities 0 days Wed 9/20/17 Wed
9/20/17 0 days
1.3 Execution 75 days Wed
9/27/17
Wed
1/10/18 0 days
1.3.1 Start of Execution Stage 0 days Wed 9/27/17 Wed
9/27/17 3 days
1.3.5 Implement 5 days Thu 1/4/18 Wed
1/10/18 0 days
1.3.5.2 Completion of Execution Stage 0 days Wed 1/10/18 Wed
1/10/18 0 days
1.4 Closing 10 days Wed
1/10/18
Tue
1/23/18 0 days
1.4.4 Completion of the project IS at Water Park 0 days Tue 1/23/18 Tue 1/23/18 0 days
Figure 2: Milestones
Schedule of the Project
The Schedule: the overall schedule developed by providing proper relationships
between the activities under the WBS assigned above is:
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Assignment 2 – Project Plan
Figure 3: Overall Schedule (Gantt chart)
After developing the schedule by providing proper duration of activities and the
relationship between them, we could develop the schedule with start date on Sep 4, 2017 and the
end date on Jan 23, 2018, with 102 net working days; this excludes the weekends.
The activities which fall in the critical path of the project are shown in red colored bars.
So we can observer that there are many critical activities except two activities ‘Design the IS’,
‘Finalize the design criteria to select the devices’ and a milestone ‘Start of Execution Stage’, but
in all the cases the slack is of three days only.
So the time schedule for the project is very tight and must be controlled at every step to
prevent from overrun.
Cost Estimate
To overcome the issue of maintaining the number of visitors entering the site proper
handset with counting machine need to be installed, cost of printing the maps extra printer is
required to be purchased, for providing proper facility management and to resolve the safety
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Assignment 2 – Project Plan
issue extra few laptops and mobiles are required to be purchased at site the below cost are
required to be incurred. The cost estimates are:
Estimated Cost
Cost of devices:
Laptops = $ 1500 x 5 Nos. = $ 7,500
Mobile / Tablet = $ 300 x 10 Nos. = $ 3,000
Printers = $ 1500 x 2 Nos. = $ 3,000
Other Machines = $ 11,500_
Total cost of devices = $ 25,000_
Maintenance of devices:
Maintenance cost of the system = $ 150 / month = $ 1,800
Total cost of maintenance = $ 1,800
Estimated Benefits
Reduction in cost of printing = $ 50 / month = $ 600
Infrastructure will support more visitors = $ 7,000
Relief from fine due to safety issue = $ 3,000_
Total benefits = $ 10,600
Cost Benefit Analysis
Now according to the factors developed above, the cost analysis can be done and the
analysis is attached below (refer table no. 1). The obtained results are good enough to invest in
the project (MindTools, 2017). The net present value (NPV) is $ 6,533, the return on investment
is also positive 20.77 %, with a payback period of 3.26 years after the start of project IS for water
park.
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Assignment 2 – Project Plan
IS at Water Park at Australia
Cost-Benefit Analysis
0 1 2 3 4 TOTALS
Net benefit cost -$ 6,183$ 10,600$ 10,600$ 10,600$
NPV of all BENEFITS $0 6,183$ 16,783$ 27,383$ 37,983$ 37,983$
Project Costs 25,000$
Maintenance Cost -$ 1,050$ 1,800$ 1,800$ 1,800$
NPV Of All Costs 25,000 26,050$ 27,850$ 29,650$ 31,450$ 31,450$
Overall NPV of the project 6,533$
Overall ROI = (Overall NPV of the project / NPV Of All Costs) = 20.77%
Break-Even Point Analysis
Yearly NPV Cash Flow -$ 5,133$ 8,800$ 8,800$ 8,800$
Overall NPV Cash Flow 25,000$ (19,867)$ (11,067)$ (2,267)$ 6,533$
Break-even happened between 3rd and 4th year
Use 1st year of positive cash flow to calculate break-even fraction (8,800 - 6,533) / 8,800 = 0.26
Actual Break even at 3.26 years
Years
Table 1: Cost Benefit analysis of the project
Recommendation
So now it can be recommended from the developed project plan, the schedule requirement for
developing the system need to be controlled properly to avoid any delay but at the same time the
cost benefit is good enough. The systems developed with all the scope covered are definitely
going to meet the requirements and increases the customer’s satisfaction as well as prevent the
management from such pains.
Conclusion
On the basis of the above report, it can be concluded that the new system which is required to be
developed to prevent from the closure of the site and moreover provide the ease of doing
business for all the franchisee is very much required. All the scope requirements and the project
objectives can be met within the above discussed time schedule of around 5 months. But the
temporary solution needs to be provided with 90 days. Moreover, the cost benefit analysis has
shown positive results for investing in the project too.
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Assignment 2 – Project Plan
References
MindTools, 2017. Cost-Benefit Analysis: Deciding, Quantitatively, Whether to Go Ahead.
[Online] Available at: https://www.mindtools.com/pages/article/newTED_08.htm [Accessed 29
August 2017].
Workbreakdownstructure, 2017. Work Breakdown Structure (WBS). [Online] Available at:
http://www.workbreakdownstructure.com/ [Accessed 29 August 2017].
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