Challenges & Solutions in Commercial Cleaning Companies

This report examines the challenges faced by commercial cleaning companies, focusing on issues such as employee inadequacy, new service provider acquisition, and strategic concerns. It employs a positivism research philosophy and a deductive approach, utilizing descriptive research design and systematic sampling techniques. The analysis includes pie charts illustrating issues like pay-related concerns, lack of professional planning, and insufficient internal communication. Findings emphasize the need for companies to refine their approaches and develop comprehensive plans to address strategic concerns and improve customer communication. Recommendations include enhancing employee satisfaction and creating adequate communication channels to reach both existing and potential customers. The report concludes with statistical analysis demonstrating the importance of new strategies to counter concerns in the commercial cleaning sector.

Identification of
issues that are faced
by the Commercial
Cleaning Companies
Scholar ID

Background of industry
 Commercial Cleaning could be defined as the
procedure through which a corporations
generate revenue by mean of building the
commercial contracts with the different
companies and households.
 These corporations market their services
through means of websites, professional
sales force, and online advertisements in
social media and innovative procedure
(Sahinoglu, and Uslu, 2015).

Background of company
 Crest Clean Company is one of leading
professional cleaning corporations, which was
developed in New Zealand and deals in urban
areas of New Zealand (Melchior Gerster,
Brenna Hopf, Pierre Wild, and Vernez, 2014).
 The company has recruited high amount of
people who are formally trained by the
management to make sure accomplishment
in the cleaning of diverse items (Holtgrewe,
Ramioul, & Kirov, 2015).

The organisation issue(s) /
problem(s)
 The inadequacy of employees is one of
the key issue, which is identified by the
management of corporation.
 The acquiring of new service providers,
and time and energy is lost to find for
them is another key issue faced by
corporation(Holtgrewe, Ramioul, &
Kirov, 2015).

Research objective(s)
 To identify the issues faced by the
organization
 To identify the factors that lies behind
the creation of such issues
 To ensure the mitigation of the issues on
successful implementation of the
recommendations after the analysis of
the research

Research question(s)
 What are the different issues that are
generally faced by the organization?
 What are the different types of factors
that are generally behind the creation of
such issues?
 How can the management of Crest
Company utilize the opportunities in the
market and mitigate the risks?

The research
methodology
 The positivism research philosophy has been
implemented to apply the realistic understanding and
measure the reliability of investigation questions.
 The deductive approach has been chosen because its
relevancy with the positivism research philosophy.
 The descriptive research design is selected to offer the
opportunity to investigator to illuminate the
information associated with questions and hypothesis
of investigations (Lappalainen, Loikkanen, Havana,
Karp, SJÖBERG, & Wirtanen, 2000).

Cont’d
 The systematic sampling techniques and
probability sampling technique will be used
for this particular research (Costa, Diniz, and
Kazmerski, 2016).
 The method has been chosen in order to
develop comprehensive understanding
regarding issues that the commercial
cleaning corporations deals in their daily
activities (Lappalainen, Loikkanen, Havana,
Karp, SJÖBERG, & Wirtanen, 2000).

Analysis/Discussion
Pie chart on the percentage
of people believing
Percentage
Pay related
Issues
Use of
Traditional
Methods
Lack of
Professional
Planning
Lack of Skilled
Labor
Absence of
Proper Facilities
Use of Modern
Technologies
Department 1
Department 3
Department 5
0
1
2
3
4
5
6
Yes
Maybe Not
Yes
No
Maybe Yes
Maybe Not
Neutral

Cont’d
Is Internal
Communication Sufficient
Depatment 1
Department 2
Department 3
Department 4
Department 5
0
1
2
3
4
5
6
7
Yes
No
Maybe Yes
Maybe Not
Neutral
Achievement of Competitive
Edge in the market
Department 1
Department 2
Department 3
Department 4
Department 5
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Yes
No
Maybe Yes
Maybe Not
Neutral

Cont’d
Mitigating the issues
Department 1
Department 2
Department 3
Department 4
Department 5
0
1
2
3
4
5
6
7
Yes
No
Maybe Yes
Maybe Not
Neutral
Employee Satisfaction
Levels
Department 1
Department 2
Department 3
Department 4
Department 5
0
1
2
3
4
5
6
7
8
Yes
No
Maybe Yes
MaybeNot
Neutral

Findings
 The statistical analysis is beneficial for
addressing the concerns and the development
and execution of new and developed
strategies to counter such concerns in the
commercial cleaning corporations
 The results demonstrates that company needs
to transforms it approaches and change itself
into more refined corporation to make sure
the attainment at the workplace.