Frontier Training: RPL Report for CPPCLO3013A Cleaning Windows

This document presents a Recognition of Prior Learning (RPL) report for the unit CPPCLO3013A, focusing on cleaning window coverings. The report meticulously details the candidate's ability to meet the element and performance criteria. It includes scenarios demonstrating the assessment of items to be cleaned, the selection and use of personal protective equipment (PPE), and the identification and control of workplace hazards. The report highlights the candidate's understanding of work orders, company requirements, and legislative, occupational health, and safety (OHS) standards. It provides evidence of the candidate's skills in identifying soil types, selecting appropriate equipment and chemicals, preparing for cleaning tasks, and ensuring safety. The report emphasizes the candidate's ability to assess, plan, and execute cleaning procedures effectively, with a focus on efficiency, safety, and adherence to industry standards. The candidate demonstrates proficiency in all aspects of the cleaning process, from initial assessment to final execution, ensuring a high level of quality and safety throughout the process.

CPPCLO3013A
Clean window coverings
THIRD
PARTY
REPORT
RPL PROCESS: Please read the following
instructions before
completing this form
1. RPL applications are
made using
Application for RPL
form. This form is
designed to map the
student’s education,
training, life and work
competencies to the
elements required of
the unit and collect
the required
evidence to prove the
competencies.
2. The following
sections of the form
must be completed
by the applicant:
 Element
Mapping &
Evidence
 Skills
Mapping &
Evidence
 Knowledge
Mapping &
Evidence
 Required
Evidence
Mapping
 Evidence List
3. Describe how you
meet the stated
criteria, skill or
knowledge. Evidence
is required for all
elements, skills,
knowledge and
required evidence.
Attach this evidence
to this form and refer

CPPCLO3013A
Clean window coverings
THIRD
PARTY
REPORT
to the attachments as
“Attachment A”,
Attachment B” etc.
4. This form along with
the required
evidence is to be
submitted directly to
the assessor or to
Frontier Training &
Technology via mail
to 735 Pascoe Vale
Road VIC 3046 or via
email to An
appointed assessor
will assess the RPL
application and the
evidence provided.
5. The assessor will
make an
appointment to
review the RPL
application form and
the evidence
provided with the
learner, gathering
more evidence if
required. The
assessor will provide
feedback to the
learner on the
outcome of the RPL
application
immediately.
6. If successful, a copy
of the RPL application
will be stored with
the student file and
the RPL decision will
be reflected on the
training plan and
student records.
7. Students may use the
Complaints and
Appeals Policy and
Procedure if

CPPCLO3013A
Clean window coverings
THIRD
PARTY
REPORT
dissatisfied with the
outcome of the RPL
application.
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CPPCLO3013A
Clean window coverings
THIRD
PARTY
REPORT
Unit: CPPCLO3013A - Clean window
coverings

CPPCLO3013A
Clean window coverings
ELEMENT
MAPPING &
EVIDENCE: Element / Performance Criteria
Description
(Describe what you do to meet this criteria, work,
education, experiences etc.) (your explanation
must cover a situation, location, job type and
outcome of the action)
Third Party Report
(Please comment on
the student’s
description)
Explain a scenario where the candidate
provides a full description assessing items to
be cleaned. Please include the following in
the scenario:
1.1. Window coverings and fixtures to be
cleaned are assessed, work order is
reviewed according to company
requirements, and issues are clarified
with appropriate persons.
1.2. Hazards are identified and risks
controlled in work site according to
legislative, occupational health and
safety (OHS) and company requirements.
1.3. Type of window coverings and fixture
method are identified by observation
according to work order and company
requirements.
1.4. Soil type is identified by observation
according to work order and company
requirements.
1.5. Size and usage pattern of work site are
determined to ensure safety of personnel
and efficient use of equipment and
chemicals.
1.6. Pre-existing damage is identified and
reported to appropriate persons
according to company requirements.
I have identified different issues in hotel. The
glasses had to be cleaned and treated so that they
do not get dirty or wasted in future. Use of
different types of chemicals such as coating of 9H
material on glass would protect it.
These types of ideas allowed me in completing
task in a well defined manner. I kept on analysing
and inspecting the glass as to ensure that there
were no cracks in any area.
I also found out that the soil type is chalky and
there is requirement of proper safety equipments
which were used. I ensured no pre existing
damage was left out of list and all areas were
properly scanned for any issues.
He was able to
complete all the
requirements as
stated in the
contract. He actually
performed as per
expectation and
showed exemplary
skills and ideas to
manage the work as
well as complete it
with minimum
resource
consumption.
Explain a scenario where the candidate
provides a full presentation selecting
equipment and chemicals. Please include the
following in the scenario:
2.1. Personal protective equipment (PPE) is
selected and used according to manufacturer
specifications, and OHS and company
requirements.
2.2. Equipment and chemicals are selected for
work order according to OHS and company
requirements.
2.3. Operational effectiveness of equipment is
checked according to manufacturer
specifications and company requirements.
2.4. Equipment is adjusted to suit operator’s
There are different types of equipments which
were used by me at the time of undertaking task
of cleaning glasses.
I used helmets, gloves, elbow pads and torch as a
measure to protect myself from any potential
hazard. The manufacturer stated about ways to
use these equipments in a effective way. I ensured
that I used them the very same way that was
stated by manufacturer.
I used different chemicals which are accepted by
OHS, such as the Windex cleaning agent as well as
the 9H coating material. The prime tools used for
cleaning glass were microfibre cloth and Squeaky
which could clean corners effectively.
The Safety equipments that were used were
adjusted as per requirement. Also I prepared
chemicals as per the requirements and usage.
He knew the ways in
which he had to use
different
equipments and
chemicals. I was
impressed by the
way he completed
his work.

CPPCLO3013A
Clean window coverings
requirements according to manufacturer
specifications and OHS requirements.
2.5. Chemicals are prepared according to
manufacturer specifications, and OHS and
company requirements.
Explain a scenario where the candidate
provides a full presentation preparing for
cleaning. Please include the following in the
scenario:
3.1. Hazards in work site are confirmed and
risks controlled and reassessed according to
legislative, OHS and company requirements.
3.2. Locations of washing and drying sites are
selected according to work order and
legislative, OHS and company requirements.
3.3. Signage and barriers are installed as
required according to work order, and OHS
and company requirements.
3.4. Window coverings and fixtures are
removed according to work order, and OHS
and company requirements.
3.5. Window coverings and loose fittings are
tagged to ensure correct refit according to
work order and company requirements.
3.6. Work restrictions affecting the
completion of work order are identified and
appropriate persons are notified.
I was able to identify different area's which
required extensive repairing. There were different
hazards which were present at work site, such as
falling from heights and use to chemicals was few
of them.
All the windows which were cracked were
removed as per the guidelines and they were
disposed accordingly. New windows were fitted in
proper way.
He showed
qualitative efforts at
the time of fitting
windows while he
also ensured that no
body would get hurt.
So he followed
requirements.
Explain a scenario where the candidate
provides a full demonstration on how to
clean and refit window coverings. Please
include the following in the scenario:
4.1. Window coverings are sorted according
to washing method, work order and
company requirements.
4.2. Window coverings are washed and
rinsed, and excess water is removed using
equipment, PPE, chemicals and cleaning
techniques and according to OHS
requirements.
4.3. Window coverings are dried according to
work order and company requirements.
4.4. Window coverings are checked and spot
cleaned if necessary according to work
I always ensured that I sorted different windows
and used proper tools to clean them as per
requirements. All the cleaning methods required
water which was used at a minimised mode.
Also I was working as per the guidelines of fair
trade and employee act which stated that I had to
do a minimum task in a day and 8 hour duty.
I kept my vigil up for ensuring that no glass had
any spots remaining. The OHS guidelines were
followed for ensuring that each task was
completed as per requirement.
He was able to use
different ways to
clean the glasses,
while he showed
great knowledge of
guidelines which
boosted quality of
work.

CPPCLO3013A
Clean window coverings
order and company requirements.
4.5. Window coverings are refitted and
checked to be in working order according
to work order, manufacturer
specifications and OHS and company
requirements.
4.6. Work is performed according to work
order, manufacturer specifications and
legislative, OHS and company
requirements.
Explain a scenario where the candidate
provides a full demonstration on tidy work
site. Please include the following:
5.1. Wash area is cleaned according to work
order and company requirements.
5.2. Signage and barriers are removed
according to work order, and OHS and
company requirements.
5.3. Collected soil and waste are disposed of
according to client specifications, work order,
manufacturer specifications and legislative,
OHS, company and environmental
requirements.
My first task was to ensure that all the work order
area was cleaned as per guidelines and
requirements. While working at a site I put up
various signs to warn people that work is going on
in the area.
I was collecting all the wastage and at the end I
knew how to dispose it off in a proper manner.
He was able to work
according to the
requirements and
performed well.
Explain a scenario where the candidate
provides a full demonstration on cleaning
and safety check equipment, and store
equipment and chemicals. Please include the
following:
6.1. Equipment and PPE are cleaned
according to manufacturer specifications and
environmental, OHS and company
requirements.
6.2. Equipment and PPE are safety checked
according to manufacturer specifications and
OHS requirements and required maintenance
is recorded according to company
requirements.
6.3. Equipment and PPE are stored and
All the equipments used were properly cleaned I
ensured that I was following the guidelines of OHS
and hotel.
Chemicals used were stored in the separate area
so that they can not harm anyone working in the
company.
All the items are stored in their desired places.
He managed the
work properly and
this assisted hotel in
separating
substances from
normal work area.

CPPCLO3013A
Clean window coverings
maintained to allow ready access according
to manufacturer specifications, and OHS and
company requirements.
6.4. Chemicals are stored according to
manufacturer specifications, and OHS and
company requirements.
SKILLS
MAPPING &
EVIDENCE: Required Skills
Description
(Describe what you do to meet this skill, work,
education, experiences, etc.)
Third Party Report
(Please comment on
the student’s
description)
Did the candidate at all times demonstrate
correct working skills to:
o identifying surface types and their
suitability for either wet or dry cleaning
o performing basic wash-down and full
immersion wash
o spot cleaning
Did the candidate at all times demonstrate
Customer service skills to:
o Establish rapport with clients.
o gain clients’ trust
o identify client expectations
Did the candidate at all times demonstrate
interpersonal skills to relate to people
from a range of backgrounds
Did the candidate at all times demonstrate
language, literacy and numeracy skills to:

CPPCLO3013A
Clean window coverings
o Communicate clearly and concisely
verbally and in writing.
o Perform mathematical calculations
required for diluting and mixing
chemicals as specified on product labels.
o read and interpret directions and safety
instructions, including:
- chemical labels
- equipment manuals
- material safety data sheets (MSDS)
o request advice or further information
o seek and receive feedback
o source, organize and record information
Did the candidate at all times demonstrate
planning and organizing skills to:
o Manage time
o Sequence tasks
Did the candidate at all times demonstrate
problems-solving skills to manage
contingencies
Did the candidate at all times demonstrate
skills to work safely when:
o handling and disposing of chemicals
o handling and disposing of contaminated
and toxic waste
o identifying hazards and controlling risks
o manual handling
Did the candidate at all times demonstrate
self-management skills to work alone and
in a team
KNOWLEDGE
MAPPING &
EVIDENCE: Required Knowledge
Description
(Describe what you do to meet this knowledge,
work, education, experiences)
Third Party Report
(Please comment on
the student’s
description)
 cleaning chemicals and equipment and
their application for surfaces of window
coverings
 cleaning methods for window coverings
 company management structure and

CPPCLO3013A
Clean window coverings
procedures, including:
o biological and viral control
o emergency response and evacuation
procedures
o environmental protection
procedures
o injury, dangerous occurrence and
incident reporting
o OHS procedures
o quality systems
 legislation, regulations, codes of practice
and industry advisory standards that
apply to cleaning window coverings,
including OHS legislation
 routes of entry and potential symptoms
of exposure to chemicals
 safe work practices for using:
o chemicals
o equipment, including PPE
 types of window coverings and fixtures,
their characteristics and methods of
operation
REQUIRED
EVIDENCE
MAPPING:
Required Evidence A
t
t
a
c
h
m
e
n
t
(
e
g
,
A
,
B

CPPCLO3013A
Clean window coverings
,
C
)
EVIDENCE LIST ATTACHMENT as collected
during the 2nd stage DOCUMENT TITLE
VERIFIED
(completed by
assessor)
A
B
C
D
E
F
G
H
I
J
K
EVIDENCE
VERIFICATION
THIS SECTION IS TO BE
COMPLETED BY AN
AUTHORISED FRONTIER
TRAINING & TECHNOLOGY
ASSESSOR ONLY

CPPCLO3013A
Clean window coverings