SIT725 Software Engineering - Cleartrip Web Site Analysis

This report presents a comprehensive investigation and analysis of the Cleartrip.com website, focusing on various aspects relevant to software engineering principles. The analysis includes user interaction models, use-case descriptions with activity diagrams for travel packages, cab hire, and insurance services. It identifies user roles and their interactions with the system, detailing normal and alternative flows for key functionalities. The report also covers content and content relationship analysis, examining the main content objects and their relationships within the web application. Furthermore, it delves into navigation analysis, exploring the website's navigation structure and providing insights into its effectiveness. The initial product backlog is outlined, identifying epics such as travel packages, cab hire, and insurance, along with the product features under each epic. This analysis aims to assess the website's design and functionality, providing a foundation for potential improvements and future web application development. Desklib offers a range of similar solved assignments and past papers to aid students in their studies.

Running head: WEB SITE INVESTIGATION AND ANALYSIS
SIT725 Software Engineering (Trimester 2, 2018)
Assignment 1 - Web Site Investigation and Analysis
Name of the Student:
Name of the University:

1WEB SITE INVESTIGATION AND ANALYSIS
Table of Contents
2. Web site users, Interaction model and use-case analysis............................................................2
2.1 User Hierarchical diagram.....................................................................................................2
2.2 Use cases for user (actor).......................................................................................................3
2.3 Use case description..............................................................................................................5
2.4 Activity diagrams for use cases.............................................................................................9
2.5 High level requirements.......................................................................................................11
3. Web site content and content relationship analysis...................................................................12
3.1 Main content objects of the Web application and their relationships..................................12
3.2 Data tree...............................................................................................................................13
3.3 High level content requirements..........................................................................................13
4. Navigation analysis....................................................................................................................14
4.1 Navigation structures of the Web site/sub-site....................................................................14
4.2 Analysis of navigation.........................................................................................................14
4.3 High level navigation requirements.....................................................................................15
5. Initial product backlog................................................................................................................15
5.1 Identification of epics..........................................................................................................15
5.2 Product features under each epic.........................................................................................16
Bibliography..................................................................................................................................17

2WEB SITE INVESTIGATION AND ANALYSIS
2. Web site users, Interaction model and use-case analysis
2.1 User Hierarchical diagram

3WEB SITE INVESTIGATION AND ANALYSIS
2.2 Use cases for user (actor)
Travel package

4WEB SITE INVESTIGATION AND ANALYSIS
Cab hire

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Insurance
2.3 Use case description
Travel package
Use case ID: UC 1
Use case Name: Travel package
Actors: User
Description: Users will be prompted to enter login details before they can use the
system

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Trigger: User enters search for travel package
Preconditions: 1. The user has an account
2. The user is trying to log in with their account
3. The user is not already logged in with username
Postconditions: 1. The user is registered in to the system
2. The user has access to the functions of the system
Normal Flow: 1.0 User accesses the URL
1.1 The system prompts the user for their account credentials.
1.2 The user enters their username and password.
1.3 The system authenticates the login with username
1.4 The user gains access to the systems functionality
Alternative Flows: Invalid account user or password
User already logged in with username
Exceptions: Incorrect credentials
Includes: None
Priority High
Frequency of Use: Every time the user wants to access the system
Assumptions: The user wants to use the system
Notes and Issues: All the travel packages are displayed whether available or not

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Cab hire
Use case ID: UC 2
Use case Name: Cab hire
Actors: User
Description: Users will be prompted to login with their account information and then
only they can search for cabs.
Trigger: User searches for cab
Preconditions: 1. The user has an account
2. The user is logged into the system
3. The user is not already logged in with username
Postconditions: 1. The user is unable to find a cab
2. The user finds difficulty while booking
Normal Flow: 1.0 User accesses the URL
1.1 User logs in to the system with their account credentials.
1.2 The user enters source and destination for travel.
1.3 The system displays cab and fare
1.4 The user accepts and confirms booking
Alternative Flows: User is unable to find a cab
User is not satisfied with the fare
Exceptions: Incorrect credentials
Includes: None
Priority High
Frequency of Use: Every time the user wants to access the system

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Assumptions: The user wants to use the system
Notes and Issues: User is not able to make online payments
Insurance
Use case ID: UC 3
Use case Name: Insurance
Actors: User
Description: Users logs in to the system and checks for available policies to enroll in a
suitable policy.
Trigger: User selects suitable policy and makes payment
Preconditions: 1. The user has an account and wants to enroll a policy
2. The user is trying to make payment from their account
3. The user is not already logged in with username
Postconditions: 1. The user is logged in to the system
2. The user has access to payment functionality of the system
Normal Flow: 1.0 User accesses the URL
1.1 The system prompts the user for their account credentials.
1.2 The user enters their username and password.
1.3 The system authenticates the login with username
1.4 The user gains access to the systems functionality
Alternative Flows: Invalid account user or password

9WEB SITE INVESTIGATION AND ANALYSIS
User already logged in with username
Exceptions: Incorrect payment details
Includes: None
Priority High
Frequency of Use: Every time the user wants to access the system
Assumptions: The user wants to use the system
Notes and Issues: User finds difficulty while enrolling for a policy
2.4 Activity diagrams for use cases
Travel package

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Cab hire

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Insurance
2.5 High level requirements
Users: The users should be able to register in the system so that they will be able to login
to the system for accessing functionalities of the system. The users should be also able to make
travel package bookings, cab hiring along with insurance enrolment by making payments online.

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3. Web site content and content relationship analysis
3.1 Main content objects of the Web application and their relationships
The main components of the web application are listed as below:
Travel package – The system should provide facilities to the users to register themselves
and plan their holidays through the system.
Cab hire – The users will be able to book or hire a cab from anywhere and anytime for
their travelling purpose.
Insurance – The users will be able to enroll for policies and take the advantages of
insurance packages.
The users should be able to check the details of every plan and book as per their
requirement by making online payments. The user wants to make use of the website so that they
can access different services from a single system and they do not have to spend more time
searching for their desired requirements.

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3.2 Data tree
3.3 High level content requirements
The content of the website should be displayed properly and placed in a well-organized
manner such that the users are attracted with the overall look and feel of the website. The users

14WEB SITE INVESTIGATION AND ANALYSIS
require that the contents are easily accessible and they do not feel complexity while using the
system.
4. Navigation analysis
4.1 Navigation structures of the Web site/sub-site
The navigation structure of the website is well defined and the tabs are placed in well
positions so that the users can easily navigate through pages in the website.
4.2 Analysis of navigation
 The elements within the system will be easier to reach with fewer navigation steps
than others. The presentation of the navigation such that users get attracted while
surfing through the website.
 Certain elements will be emphasized to force the users to navigate in their
direction.
 The navigation errors will be handled with the help of support messages to the
users so that they do not feel lost while navigating through the website.
 Navigation to a specific element will be given priority rather than a related groups
of elements.
 Navigation by users will be accomplished with the help of links to different
elements in the website.
 Certain elements will be presented to the users based on the context of their
previous navigation actions.
 Navigation log will be beneficial for the users to keep track of their navigation
habits.

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 A menu will be available to the users at every point of their interaction.
 The navigation design will be drive by the expected user behaviors so that the
users feel easier to navigate through the system.
 The users will not have the functionality to store their previous navigation through
the WebApp for future usage.
 For customers means external users there is a requirement that optimal navigation
have to be designed.
 The links external to WebApp will be handled as a new browser window.
4.3 High level navigation requirements
The navigation structure have to be designed in such a manner that the users could easily
find the functionalities of each button being used for navigation. The navigation structure of the
website have to be modified such that the users with little technical knowledge does not face any
difficulty while accessing the system.
5. Initial product backlog
5.1 Identification of epics
The epics that have been identified from the analysis of chosen website are listed as
below:
 Travel package
 Cab hire
 Insurance

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5.2 Product features under each epic
The product features that will be included under each epic are described as below:
Travel package
 Search package
 Book package
 Confirm package
Cab hire
 Search cab
 Check fare
 Book cab
 Make payments online
Insurance
 Search policy
 Enroll for policy
 Check facilities
 Make payments
 Confirm enrolment

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Bibliography
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and realty website analysis. In Ubi-Media Computing (UMEDIA), 2015 8th International
Conference on (pp. 84-88). IEEE.
Hasim, M.S., Hashim, A.E., Ariff, N.R.M., Sapeciay, Z. and Abdullah, A.S., 2018, February.
Commitment to sustainability: A content analysis of website for university organisations. In IOP
Conference Series: Earth and Environmental Science(Vol. 117, No. 1, p. 012046). IOP
Publishing.
Oyibo, K., Ali, Y.S. and Vassileva, J., 2016, April. An Empirical Analysis of the Perception of
Mobile Website Interfaces and the Influence of Culture. In PPT@ PERSUASIVE (pp. 44-56).
Pallant, J.I., Danaher, P.J., Sands, S.J. and Danaher, T.S., 2017. An empirical analysis of factors
that influence retail website visit types. Journal of Retailing and Consumer Services, 39, pp.62-
70.
Pengnate, S.F. and Sarathy, R., 2017. An experimental investigation of the influence of website
emotional design features on trust in unfamiliar online vendors. Computers in Human
Behavior, 67, pp.49-60.
Qu, Q.X., Guo, F. and Duffy, V.G., 2017. Effective use of human physiological metrics to
evaluate website usability: An empirical investigation from China. Aslib Journal of Information
Management, 69(4), pp.370-388.

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Quick, D. and Choo, K.K.R., 2014. Google drive: forensic analysis of data remnants. Journal of
Network and Computer Applications, 40, pp.179-193.