Analysis of Room Division Operations Management for Clientele Hotel

This report provides a comprehensive analysis of room division operations management, specifically focusing on the Clientele Hotel. It begins with an introduction to room division and its significance, emphasizing the importance of the front-of-house area. The report then delves into key aspects of planning and management, outlining the strategies and functions necessary for effective operations. Furthermore, it identifies and discusses operational issues that can affect management, such as customer service, guest relations and how these challenges can be addressed. The report concludes by summarizing the key findings and offering recommendations for improving operational efficiency and customer satisfaction, supported by relevant references that provide additional context and research backing.

Room Division Operations
Management
TASK 2

Covered content
• Introduction
• Importance of front of house area
• Key aspects of planning and management of front of
house area
• Key operational issues affecting effective management
• Conclusion
• References

Introduction
Room Division is the combination of various departments
and function which plays a crucial role in providing an
effective services to customers with a motive of maximising
their level of satisfaction.

Importance of front of house area
Front office area play an important role in achieving growth and
success of any Hotel for example Clientele Hotel. Such roles and
responsibilities are described as below:
Importance of Ambience:
Front office of the Hotel are the liable to provide quality
services and establishing healthy environment which in creation
of good ambience. It attracts new customers.

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Guest relations
Front office are liable to allocate rooms to their customers
in the basis of their preferences. For example giving key
of room located at first floor to the heart patients. It helps
in maximising the customer satisfaction.

Key aspects of planning and management of front of
house area
There are several functions which need to performed by the
management of clientele hotel are as follows:
Planning: It includes the formulation of an effective plans and
strategies in order to guide and direct members of different
departments to perform well.
Organising: It includes the managing and controlling all
activities in order to avoid factors which make negative impact
on company's performance.

Key operational issues affecting effective
management
There are different issues which may arise due operating
business activities done by Front office in Clientele Hotel. It
becomes difficulties and challenges for management of
Hotel to offer quality services to their clients.

Conclusion
From this presentation, it has been concluded that rooms
division are more important aspects which would be needed
to taken into consideration. All crucial measures would be
taken that can assist in future profitability of the company.

References
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Stewart, C. A. and et. al., 2013. Interferon-dependent IL-10
production by Tregs limits tumor Th17 inflammation. The
Journal of clinical investigation. 123(11). pp.4859-4874.
Kerzner, H. R., 2012. Project management case studies. John
Wiley & Sons.
Zong, Y. and et. al., 2012. Application of model predictive control
for active load management in a distributed power system with
high wind penetration. IEEE Transactions on Smart Grid.
3(2). pp.1055-1062.

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