An Overview of Change Management Models in Clinical Laboratory Science

This presentation examines change management models within the context of clinical laboratories. It begins by highlighting the continuous nature of change and the challenges it presents, particularly within laboratory settings. The role of clinical leaders is emphasized, detailing their responsibilities in motivating employees, instilling change processes, and facilitating communication. The presentation then explores various change management models, including Lewin's, McKinsey 7-S, Kotter's, Nudge theory, ADKAR, Bridges’ transition model, Kübler-Ross’ change curve, and the Satir model. The current trend toward digitalizing clinical laboratories is discussed, along with its benefits for efficiency, accuracy, and patient care. The presentation advocates for the adoption of Kotter's change management model, which is considered appropriate for managing employee transitions. It outlines the stages of Kotter's model and emphasizes the importance of integrating ISO 15189:2012 standards during the change process. The presentation concludes with recommendations for a step-by-step approach to change management, focusing on employee training and the adoption of quality standards.

Change Management
Models in Clinical
Laboratory
Clinical Laboratory Science

 Introduction
 Role of Leaders in Clinical Change
 Leadership Models in Managing Change
 State of Current Change
 Change Management Model adopted
 ISO Model
 Recommendations
 Conclusion
 Reference Lists
Overview of the
Presentation

 Change is happening continuously, all
around us.
 Its is difficult to make organizational
changes.
 Clinical laboratories includes processes that
often requires transformations.
Introduction

 Clinical Leader’s role in change is immense
and cannot be disregarded.
 Motivating employees
 Instilling change process
 Convincing employees regarding change
 Communication pathway between
management and employees
Role of Leaders in Clinical Change

 Clinical Transformational Leader’s are also
responsible for;
 Adopting the change processes implications
 Bearing any aspects of negativity related to
change procedure
 Selecting appropriate
change process
Role of Leaders in Clinical Change

 Leader’s within clinical settings have to be
focused at change management goals.
 Selecting appropriate change management
models from multiple models available can
provide accomplishing targets.
 Employees needs to be directed as per
selection of models of change.
 Clinical leaders can select from any of the
following change management models
Leadership Models in Managing
Change

Lewin’s change management model
Leadership Models in Managing
Change

The McKinsey 7-S model
Leadership Models in Managing
Change

Kotter’s theory of change
Leadership Models in Managing
Change

Nudge theory
Leadership Models in Managing
Change

ADKAR
Leadership Models in Managing
Change

Bridges’ transition model
Leadership Models in Managing
Change