Cloud Computing Report: BBS102 - Business ICT Innovation Analysis

This report delves into the significance of cloud computing as an ICT innovation within the business environment, focusing on its benefits, issues, and practical applications. The report begins with an introduction to cloud computing, emphasizing its role in providing various services such as PaaS, IaaS, and SaaS. It then reviews the research on ICT innovation, highlighting the importance of ethics and the adoption of cloud computing for improved business performance. The report discusses the key benefits of cloud computing, including flexibility, cost reduction, high efficiency, and enhanced security, while also addressing potential issues like network dependency and data integrity. A case study analysis of Atlassian examines how the company utilizes cloud computing, including its products like Jira Software and its data centers, to provide services and manage its operations. The report concludes with recommendations for businesses to maximize the advantages of cloud computing, such as establishing cybersecurity measures and developing training programs. The report underscores the impact of cloud computing on business functions and the importance of ICT innovation for future growth and success.

Running Head: Cloud Computing 0
Cloud Computing
Report
Student name

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Contents
Introduction................................................................................................................ 2
Research review on the ICT innovation......................................................................2
Key benefits and issues within business.....................................................................2
Case study analysis.................................................................................................... 2
Recommendations...................................................................................................... 2
Conclusion.................................................................................................................. 2
References................................................................................................................. 2

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Introduction
Cloud computing is a highly popular emerging technology, which
provides various resources and services to their clients to manage their
various business services in a proper way as well as increases performance.
There is various innovation in cloud computing, which provides basic three
services to their clients, which are platform-as-a-service (PaaS),
Infrastructure-as-a-Service (IaaS), and Service-as-a-Service (SaaS).
This report will discuss the background of cloud computing and its role
in the innovations for different types of businesses. In addition, there is some
improvement in the accuracy and performance using cloud computing. This
report will discuss about the benefits and key issues in business. In this
report, case study analysis will complete on the cloud computing services in
Atlassian. Recommendations will provide in the later section of this report for
the company.
The research review on the ICT innovation
It is necessary to develop ethics in information and communication
technologies to improve the accuracy and efficiency of the processes. In
addition, there are some better changes in technologies to improve the
performance of business processes (Al-Saggaf, Burmeister, & Schwartz,
2017).
Most of the organizations have used information systems for managing
their business processes in a proper manner (Zhong & Rohde, 2014). In
addition, cloud computing has adopted in its business environment for
increasing business performance. Moreover, the migration process has
started in most of the organizations, which are already used information
systems for managing their work processes (Alley, 2018).

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In addition, most of the business processes have depended on the
management program and their leaders. It is necessary to improve the
business processes in a proper manner to improve the business processes
(Anderson, Wu, Cho, & Schroeder, 2015). Besides, cloud computing provides
better services in business management, such as CRM, HRIS, HRM, SCM, and
many others (Baun, Kunze, Nimis, & Tai, 2011).
There are various methods for the security of data and information in
cloud computing. Moreover, there are some technical benefits of cloud
computing to a particular industry. Moreover, organizations can improve
their performance of work as well as take competitive advantages through
cloud computing (Bhagat, 2012).
Most of the business functions can manage using cloud-based services,
such as sales, marketing, and others (Casey, 2012). In addition, all the
systems are secured in cloud computing, which is more beneficial for the
organization. However, some issues have faced in cloud-based services to
improve the performance of the system (Chen & Zhao, 2012).
In a particular case, cloud computing provides various methods to
improve the profit and revenue of the system (Kshetri, 2013). In addition,
cloud computing makes huge impact on the processing of the services.
Therefore, computer systems must secure using many other things (Mather,
Kumaraswamy, & Latif, 2009).
Key benefits and issues within the business
There are many benefits of cloud computing in the business of various
industries, such as education, retails, medical, and many others. There are
some important features of cloud computing, which areas:

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1. Flexibility: cloud computing provides scalability in their services, as it
provides services within a few minutes to their clients, as they demand
more servers and services.
2. Cost reduction: it reduces personal IT infrastructure cost for the company,
which is a huge challenge in front of the company.
3. High efficiency: cloud-based services provide a high level of efficiency in
their services, as it depends on the network services of the organizations
4. Reliability: cloud computing is fully secured from various types of threats
and risks. In addition, cloud-based services have secured using firewalls
and IDS systems.
5. Security gains: security and privacy is an important factor for the
company. In addition, there are some benefits (von konsky, Jones, &
Miller, 2014).
There are some risks in the cloud computing, which areas:
1. Network dependency: cloud-based services has based on the network
of the company. thus, high bandwidth is necessary for the
management of various services of cloud computing, such as
virtualization, and others
2. Difficulty in creating hybrid systems: cloud-based services have
initiated with a single point. Therefore, it is not easy to make a hybrid
system using cloud computing.
3. Centralization: the system is centralized in cloud computing, as most of
the services are providing by the vendor to the Client.
4. Data Integrity: there is some important factor of a business, which
makes more profit for the company. Integration is the best thing in the
software industry. Cloud-based services provide a high level of data
integrity.
5. Privacy and Security: cloud computing has used to advance cognitive
and cryptography algorithms for the security and privacy of data and

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information. In addition, cloud-based services are more secure as
compared to other services.
There are some issues in cloud computing, but there are many benefits
of cloud computing, which help in the management of various processes. In
addition, the company has adopted cloud-based services to improve the
performance (Sen, 2014).
Case study analysis
Atlassian is a famous company in the software industry. It provides
various products and services to their clients. In addition, there are some
innovative approaches to the business and its benefits. In this case, software
development is depending on the platform, infrastructure, and services
(Stoffel, 2019). The company has provided online services to their clients to
develop their own software and manage all the functionality in a proper
manner. In addition, there are many good things in the company because of
ICT innovations (Serial, 2019).
Moreover, the company has provided its best quality in its services for
its clients in the whole world. The company is famous in the world because of
teamwork and time management (Pearson, 2013). There are various issues
in the implementation of various processes of the company. However, cloud
computing providers help to monitoring and management of the company
(Misuraca, Broster, & Centeno, 2012).

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Jira Software is a tool to provide various services to the company in
which all the customers can access their services in a proper way. In
addition, there are many good great facilities provided by the company using
various products, which has created to satisfy their customers, such as
HipChat, BitBucket, and many more (Kohler, 2013).
Furthermore, the company has developed its new data centers to
provide more services to its clients with a high level of security and privacy.
In addition, there is some trouble in team creation and management. Thus,
CEO of the company has managed its company using transformational
leadership (Carlson, 2017).
Atlassian has famous in the industry because of its timely services to
its clients and the teamwork of the company. The company has hired good
leaders to motivate their employees, which makes more energetic for their
work. There is some good impact of the cloud-based services to the clients of
the company.
Cloud computing is an emerging technology that provides various
advanced features in the business processes of an organization (Pal, 2018).
A massive regulated agency, like a financial institution, is probably required
to keep records in the US. Even as this is not an insurmountable difficulty, it

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demonstrates the kind of difficulty that some businesses may additionally
have with cloud computing (McDermid, 2015). Cloud computing proponents
factor to it being a brand new paradigm in software development, wherein
smaller businesses have get entry to processing electricity, storage and
commercial enterprise processes that have been as soon as handiest
available to large businesses (Zhong & Rohde, 2014).
The cloud network looks after the rest. all of us have experienced cloud
computing at a few on the spot of time, a number of the famous cloud
offerings we have used or we're nonetheless the use of our email services
like electronic mail, hot electronic mail or yahoo and so forth (So, 2011). It is
far less critical whether or not cloud services are based on HTTP, XML, and
Ruby, personal home page or different specific technologies as some
distance as it is consumer-pleasant and purposeful. A character person can
hook up with cloud system from his/her very own gadgets like laptop,
computer, or cell (Rittinghouse & Ransome, 2016).
In addition, cloud computing provides help into improvement of the
business processes, which has related to the profit and revenue of the
company. Besides, companies can adopt cloud-based services in their
business processes (Alexander, 2019).
Recommendations
There are some recommendations for the company to improve its
performance of business functions to grab high profit and revenue. These are
the recommendations for the company, which areas:
1. Establish proper cybersecurity for the information assets
2. Develop training and education center to provide knowledge about
the cyber-attacks
3. Create security policies to secure all the data and information of
clients

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4. Establish proper security procedures to improve the privacy and
security of business functions.
5. Create data centers and servers to manage more clients’ domains
with a high level of accuracy and performance.
The company to improve its business functions must follow these
recommendations. In addition, there are various methods to improve the
performance of the system. This recommendation must use by the company
for its growth and success in the future.
Conclusion
It has concluded from the previous parts of this report that cloud
computing makes a huge impact on business functions. It was discussed
about the innovations and role of ICT for improvement of the business
processes. This report has analyzed the cloud-computing services of
Atlassian.
This report has provided key benefits and issues of cloud computing.
The report has included various methods of improvement in performance. In
addition, there are some basic points has discussed in this report, which
provides role of ICT innovation in the growth of the company.
Finally, ICT innovations are helpful in the growth of an organization. It
will provide more benefits in the future. The company can manage various
functions using cloud-based services at any time and anywhere.

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References
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from Atlassian: Risky At All-Time Highs
Alley, G. (2018, December 19). What is Cloud Migration? Retrieved from
https://www.alooma.com: https://www.alooma.com/blog/what-is-cloud-
migration
Al-Saggaf, Y., Burmeister, O. K., & Schwartz, M. (2017). Qualifications and ethics
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Systems, 21.
Anderson, D., Wu, R., Cho, J. S., & Schroeder, K. (2015). E-government strategy, ICT
and innovation for citizen engagement. London: Springer.
Baun, C., Kunze, M., Nimis, J., & Tai, S. (2011). Cloud computing: Web-based
dynamic IT services. (1 ed.). London: Springer Science & Business Media.
Bhagat, B. (2012). Patent No. 13/016,999. U. S.
Carlson, R. M. (2017). Atlassian: Analysis and strategic recommendation. Australia .
Casey, K. (2012, May 29). cloud migration. Retrieved from
https://searchcloudcomputing.techtarget.com:
https://searchcloudcomputing.techtarget.com/definition/cloud-migration
Chen, D., & Zhao, H. (2012). Data security and privacy protection issues in cloud
computing. International Conference on Computer Science and Electronics
Engineering, 1(1), 647-651.
Kohler, S. (2013). Atlassian Confluence 5 Essentials (1st ed.). Australia: Packt
Publishing Ltd.
Kshetri, N. (2013). Privacy and security issues in cloud computing: The role of
institutions and institutional evolution. Telecommunications Policy, 37(4-5),
372-386.

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Mather, T., Kumaraswamy, S., & Latif, S. (2009). Cloud security and privacy: an
enterprise perspective on risks and compliance. Sebastopol: O'Reilly Media,
Inc.
McDermid, D. (2008). Ethics in ICT: An Australian Perspective, Frenchs Forest N.S.W.
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ired_by_australian_privacy_principles/
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