FNS40217: Cloud Computing ICT Proposal for Business Operations

This assignment is a new ICT proposal for implementing a hybrid cloud solution in a business environment. The proposal details a system that incorporates both Software as a Service (SaaS) and Infrastructure as a Service (IaaS) models. The SaaS component includes web-based applications such as accounting software, CRM, email services, HR applications, social media, and e-commerce capabilities, accessible via APIs. The IaaS component provides services like networking, storage, and virtualization, including virtual machines and scalable storage. The hybrid cloud architecture integrates a central data center with public cloud services for backup and control, supported by broadband internet and VoIP. The proposal also outlines the integration of existing hardware, a dynamic website linked with social media for customer interaction, and the utilization of cloud-based applications for various business functions. The proposal also references several sources to support the claims and design of the new ICT solution.

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4. New ICT proposal
Name
Date

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New ICT proposal
Brief description of new ICT being proposed
The proposed ICT system will by a hybrid cloud solution containing the following sub-
systems and components;
 Personal computers
 Physical server
 Mobile devices
 Router
 Switch
 Local and Wide Area Networks
 Cloud architecture
 Web based software applications
Software as a Service (SaaS) – The accounting and office software will be implemented
from a public cloud server using an on-demand architecture and will b available over the internet to
be accessed from any store. The SaaS will also have other enterprise software used by the business,
including Customer Relationship Management (CRM), and cloud based applications used by the
business, including a mail server and e-mail services, Human Resource (HR) applications, Social
media, web application (e-commerce site), and enterprise office productivity applications that
include MS Office (Tianfield, 2011). These will be accessed by validated users using application
programming interfaces (API’s) and they will be able to access them from their physical computers
in the varous offices/ branches.
Infrastructure as a Service (IaaS)- Services such as networking, storage, and virtualization
will be provided on a pay-per-use or pay-as-you-go method so business does not have to manage
the services and only pays for what is used. The IaaS will provide additional computing resources,
including virtual machines implemented via VM Ware so that new users can get virtual machines to
use from a dumb terminal and work can be migrated according to need to Virtual servers (Tianfield,
2011). The IaaS will also provide scalable storage services and networking, as well as firewalls to
enhanced security.
The hybrid cloud will entail having a central data center connected to the public cloud
services through a bridge to provide an additional backup mechanism and enable greater control

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over data (physical server and storage) that forms the private cloud. The cloud architecture will be
enabled from the broadband service internet that will also include VoiP (voice over internet). The
existing computers will be incorporated in the IaaS and will have a front end through the web to
enable seamless unified transaction processing, automated payroll processing, and backups as well
as communication and hybrid cloud storage (Samba, 2012). The private cloud will have the current
and recently acquired hardware devices. It will have a physical LAN (local area network) and
routers, and wired and wireless access points as well as the broadband DSL cable for fast internet.
The private cloud will also have some locally hosted applications and a physical and software
firewall. The public cloud will contain the off premise applications, including a PC-EFTPOS that
will mean the present EFTPOS is still used but in a cloud implementation, and linked to the
accounting application. The private and public clouds will then be integrated through a bridging
connection to form the hybrid cloud. The present website will be changed into a dynamic website
linked with social media sites and implemented in the cloud (SaaS) to act as a customer interaction
and customer support point. The web application, together with social media will also be utilized
for marketing purposes and to elicit customer generated content and engagement (Samba, 2012).
The architecture of the proposed new ICT solution which is clod based is depicted below;
Source: Author

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References
Samba, A. (2012). Logical Data Models for Cloud Computing Architectures. IT Professional, 14(1),
19-26. doi: 10.1109/mitp.2011.113
Tianfield, H. (2011). Cloud computing architectures. 2011 IEEE International Conference On
Systems, Man, And Cybernetics, 1. doi: 10.1109/icsmc.2011.6083853