Implementation of Cloud-Based ERP System for Coles Supermarket

This presentation focuses on the implementation of a cloud-based ERP system at Coles Supermarket, a major Australian retailer. The presentation, based on a case study approach, integrates research articles to analyze the existing business processes, identify business challenges, and explore the benefits of cloud ERP solutions, specifically highlighting Acumatica. The analysis covers customer loyalty programs, private label brands, online services, and data management issues. It also addresses problems such as data access limitations, storage issues, and security concerns. The presentation concludes by summarizing the benefits of cloud ERP, emphasizing improved data storage, enhanced communication, better decision-making, and increased customer satisfaction, ultimately suggesting that the implementation of cloud-based ERP can significantly benefit Coles Supermarket. The presentation also reviews another team's work on ERP implementation at Woolworths Supermarket.

IMPLEMENTATION OF
CLOUD BASED ERP
SYSTEMStudent Name
Student University

Introduction

• The presentation focuses on Coles Supermarket case
study. The members of the team choose articles
relevant to the case study and prepare the presentation
• Coles Supermarket is one of the largest supermarkets
based in Melbourne , Australia and they are planning to
implement cloud-based ERP system in their premises
(Dwivedi and Sharma 2016)
• Lastly, the research articles of Coles Supermarket has
been integrated and has been summarized in the
presentation

Summary of each
team member’s
selected articles

• Member 1 will explain the existing business
process of Coles Supermarket.
• Member 2 will explain about the business
issues they are facing.
• Member 3 will explain the benefits of Cloud
ERP and how the Cloud ERP can facilitate
Coles Supermarket

Member 1 selected
article: Business
process of Coles
Supermarket

• The loyalty customers are provided
with loyalty card scheme
(Media.corporate-ir.net, 2018)
• They generally sell seven levels of
private level brands- Coles Mix
Clothing, Coles Simply Less, Coles
Green Choice, Coles Smart Buy, Coles
Organic and Coles Simple Gluten Free
• Coles Supermarket is one of the
Australian public company which
operated several retail chains
• They also provide online service as
‘Coles Online’. ‘Coles Online’
involves ‘click and collect’ and
home delivery service

• Coles save all the customers’ data, clients’ data as
well as the customers’ data in the database. Coles is
gaining popularity and the customers are increasing
day by day. Therefore Coles require updated
software and hardware resources to store huge
amount of data
• Coles require to adopt ERP Solutions. The managers
as well as the employees can be able to keep track
of the inventory, can keep track of the employees
and the customers with the aid of cloud ERP
• The supply chain
management of
Coles Supermarket
will definitely
enhance and with
the help of supply
chain they can be
able to satisfy the
needs of the
customers

Member 2 selected
article: Identifying
the business problem
in Coles Supermarket

• The management staff is facing issues to
access stored data in the database
server
• Data loss can occur
• The system that Coles is currently using
is not competent enough to handle the
customer data
• The management staff is facing
difficulties while communicating with
each other and wile communicating with
the subordinates

• Coles Supermarket is currently facing the
storage issues. The enterprise giant is
currently not having the up-to-date
hardware as well as the software resources
• They are not being able to take effective and
wise decisions and that is why they are
facing loss in the market (Seethamraju 2015)
• Coles should be concerned about the
security. Coles is a reputed company and
contains all the sensitive data of the
employees, all these data can get breached
due to malware attack

Member 3 selected
article: Solution to
solve the problem