Implementation of Cloud-Based ERP System for Woolworths Australia

This report analyzes the implementation of a cloud-based ERP system by Woolworths Australia. The company faced challenges in data management due to increasing customer data and outdated systems, leading to difficulties in data access, storage, and communication between stores. The report identifies the business problem, which includes data loss risks, outdated systems, communication barriers, and security issues. The proposed solution involves adopting a cloud-based ERP to improve data storage, access, and security. The implementation of cloud ERP will allow the company to store and process data efficiently, secure the network, and enable better communication among managers. The report concludes that technology adaptation, particularly cloud-based ERP, aids in business growth, improving data management, customer service, and decision-making. The solution addresses data storage and access issues, enhances security, and allows for better customer service. The report includes references to support the analysis and recommendations.

IMPLEMENTATION OF
CLOUD BASED ERP
SYSTEMStudent Name
Student University

Introduction
• Woolworth Australia, one of the largest
supermarket decides to implement cloud based
ERP system
• The business expansion yields high productivity
for Woolworth, however they are facing difficulty
in managing data
• Woolworth adopting the cloud based ERP can be
able to mitigate the data management issue and
can manage the business activities better

Business process
of Woolworth
Australia

• They provide loyalty scheme to
the loyalty customers
(Media.corporate-ir.net, 2018)
• They use to sell quality products,
that is why they have high
reputation and competitive
advantage
• Woolworth Australia is known as
the largest retail supermarket
based in Australia
• Woolworth sell food items, beauty
items, stationary and electronic
items

• They store the financial data and
customers’ data in the database , now
since their customer base is increasing,
they need more hardware and software
resources to store vast amount of data
• They need to adapt ERP solutions to
manage the data (Woolworths Group,
2018). The managers can access useful
data with the help of ERP
• The supply chain
management will
prosper and
Woolworth can be
able to meet
customers’
demands in most
efficient way

Identifying the
business problem in
Woolworth Australia

• The managers from Woolworth headquarter
are struggling to access data in the data
• There are chances of data loss.
• Woolworth is using outdated system and
that is why they are facing difficulty in
processing the customer data (Momo &
Twum Darko, 2017)‐
• The managers across various Woolworth
stores are not able to communicate with
each other. They are facing trouble to make
financial analysis

• Woolworth is also suffering from data
storage issue. They do not have enough
storage space, enough hardware
resources and software resources
• The managers are facing trouble while
taking decisions (Spierings, et al., 2017).
• The employees can not be able to store
and process data
• There is a security issue as well. The
hackers can hack sensitive data from the
database through insecure network

Solution to solve
the problem

• Woolworth must adopt information
technology. They must implement
cloud-based ERP in their store (Alam
& Shakil, 2013). ERP can assist
database administrators to store files
easily. The company employees can
be able to access data and can
process data
• Woolworth must install and configure
latest hardware and software
resources. They need to update all
the resources so that they can be
able to adapt the new cloud-based
ERP service

• Woolworth must secure their
network by installing security
applications. In this way they can
protect the sensitive data and
financial data from getting breached
• Woolworth must secure their network by
installing security applications. In this way
they can protect the sensitive data and
financial data from getting breached
• The database must be secured, only the
database administrators and the managers
of the company must be given the full
privilege to access the data (Griffiths, et
al., 2013). A separate login access must be
made for the employees and they will
access to certain areas of the database

• Cloud-based ERP can help them the
managers across the stores to
communicate with each other
• The ERP adaptation can help them in
decision making (Chard, et al., 2014)
• They can fulfill customers’ demands
• They can serve customers’ fast and
effectively