ICT352 Risk Assessment: Cloud Migration for TOSIG World Cup 2018

This report provides a risk assessment of a cloud migration project for TOSIG (Tier One Suppliers Insurance Company) related to managing new customers, particularly in the context of the 2018 Football World Cup. The report identifies the problem of agents being unable to access data outside the office, hindering their ability to engage new customers. The proposed solution is cloud computing, enabling 24/7 data access for agents. The report outlines project objectives, budget estimates, assumptions, roles and responsibilities, organizational structure, work breakdown structure, stakeholder analysis, and a milestone schedule with a Gantt chart. It also addresses potential risks, constraints, and provides a conclusion on the feasibility of the project. The report includes tools and techniques, a stakeholder register, and a prioritization matrix to ensure a comprehensive assessment of the cloud migration project.

Running head: RISK ASSESSMENT OF THE 2018 FOOTBALL WORLD CUP
ICT352
ICT Project Management
Task 2
Semester 1, 2018
Name of the Student
Name of the University
Author note

1
RISK ASSESSMENT OF THE 2018 FOOTBALL WORLD CUP
Table of Contents
1. Scope Overview...........................................................................................................................2
1.1 Introduction............................................................................................................................2
1.2 Objectives..............................................................................................................................2
1.3 Budget Estimate and Assumptions........................................................................................2
1.3.1 Assumptions...................................................................................................................2
1.3.2 Project Name: migration to Cloud..................................................................................3
1.3.3 Time:...............................................................................................................................3
2. Business case...............................................................................................................................3
2.1 Roles and Responsibilities.....................................................................................................3
2.2 Organizational Structure........................................................................................................4
2.3 Work Breakdown Structure...................................................................................................5
3. Background..................................................................................................................................5
3.1 Tools and Techniques............................................................................................................6
4. Stakeholder Analysis...................................................................................................................6
4.1 Stakeholder Register..............................................................................................................6
4.2 Stakeholder Prioritization Matrix..........................................................................................7
5. Milestone Schedule......................................................................................................................7
5.1 Gantt Chart...........................................................................................................................12
5.2 Risk Cause and its Effect.....................................................................................................13
5.2.1 Problem.............................................................................................................................13
5.2.2 Constraints........................................................................................................................14
6. Conclusion.................................................................................................................................14
7. References..................................................................................................................................15

2
RISK ASSESSMENT OF THE 2018 FOOTBALL WORLD CUP
1. Scope Overview
1.1 Introduction
The aim of this report is to evaluate the existing system of the TOSIG (Tier One
Suppliers Insurance Company) and propose the cloud computing as the appropriate approach for
the management of the new customers. The identified problem was that the agents were not able
to retrieve data while communicating with new customers outside the office premises and that
led to the less influence on the customers to be associate with the organization. Cloud computing
will allow the agents to be connected with the data and information 24*7 hours and thus,
improve the figures of the new customers associating with the organization.
1.2 Objectives
 To establish a cloud computing network for the agents of the TOSIG
 To migrate the data over the cloud
 To increase the number of new customers
 To analyze the feasibility of the cloud computing as the solution for the identified problem
 To automate the manual system and eliminate the human errors
1.3 Budget Estimate and Assumptions
The feasibility study can be done with a budget of $ 10,000 however; the entire project
can be delivered with a budget of $ 50,000 as expressed in this report.
1.3.1 Assumptions
Following are the assumptions:
 The project will be approved by the executives
 The timeline and cost of the budget will not be altered

3
RISK ASSESSMENT OF THE 2018 FOOTBALL WORLD CUP
 There will be appropriate sponsors
 The employees will not resist the new transformation
 The conflicts will be managed in an efficient and effective manner
1.3.2 Project Name
Name of the project will be Transformation in TOSIG
1.3.3 Time:
The expected time for the project will be less than seven months
2. Business case
2.1 Roles and Responsibilities
Stakeholder Name Roles Responsibilities
Organization
executives
Tahlia
McWilliams
Take hard decisions on
sensitive transformations
Take decisions
considering every
stakeholder
Project
Manager
Archer Polglaze Manage the project
activities and stakeholders
Maintain the project
constraints
Business
Analyst
Gabriella
Dunbabin
Analyze the needs and
requirements of the business
Comply the solution with
the business
requirements
Market analyst Nathan Liston Analyze the competitors
status
Propose a sophisticated
data analysis
Resource
Manager
Leah Nairn Manage the resources for
the delivery of the project
Make sure that there is
neither lack in resources

4
TOSIG Executives
Manager
Supervisor
Technicians Agents Employees
RISK ASSESSMENT OF THE 2018 FOOTBALL WORLD CUP
or excess in resources
Cloud Vendors Microsoft Azure Provide cloud services Comply the TOSIG’s
policy with theirs
IT technicians Liam Learmonth Manage the technical jobs Make sure that the
system does not have any
bugs or glitches
HR Jacob
Macarthur-
Onslow
Manage the human
resources
To aware the human
resources about their
rights
Finance
Manager
Gabriel
Hetherington
Manage the financial status
of the project
Make sure that the
financial related
requirements are fulfilled
2.2 Organizational Structure
Figure 1: Organizational Structure of TOSIG
(Source: Created by Author)

Running head: RISK ASSESSMENT OF THE 2018 FOOTBALL WORLD CUP
2.3 Work Breakdown Structure
Figure 2: WBS for Cloud Migration
(Source: Created by Author)

Running head: RISK ASSESSMENT OF THE 2018 FOOTBALL WORLD CUP
3. Background
The agents are facing trouble in presenting the overall information in front of the
customers that is not helping in engaging them with the organization and take insurance from the
company. The agents are not able to access the data and information on the field and hence, not
able to attract customers so, cloud implementation within the existing system will be helpful in
eliminating this issue and providing the agents with a facility to access the data and information
on the fields. This transformation will not need the data migration over the cloud rather the
organization will also need to utilize on-demand software services and providing the agents with
the mobile devices those are compatible with the new applications.
3.1 Tools and Techniques
SAP ERP, Microsoft AZURE, IT infrastructure, High bandwidth internet connection,
latest mobile devices with better configuration, and wireless connectivity are the tools those are
necessary for the successful deployment of this project.
4. Stakeholder Analysis
4.1 Stakeholder Register
SL No Stakeholder Interest Impact
1 Organization executives Very high Very High
2 Project Manager High Very High
3 Business Analyst Medium High
4 Market analyst Medium Medium
5 Resource Manager Low High

7
RISK ASSESSMENT OF THE 2018 FOOTBALL WORLD CUP
6 Cloud Vendors Very High Very Low
7 IT technicians Low Low
8 HR Medium Low
9 Finance Manager Very Low Low
10 Customers Very Low Very Low
11 Agents Very High High
4.2 Stakeholder Prioritization Matrix
Interest
Very High 6 11 1
High 2
Medium 8 4 3
Low 7 5
Very low 10 9
Impact Very Low Low Medium High Very High
5. Milestone Schedule
Milestones:
Task Name Duration Start Finish
TOSIG migration to cloud 192 days Mon
5/28/18
Tue
2/19/19
Project Planning 42 days Mon
5/28/18
Tue
7/24/18
Milestone 1: Planning completed 0 days Tue
7/24/18
Tue
7/24/18
New platform preparation 38 days Wed
7/25/18
Fri
9/14/18
Milestone 2: New platform preparation completed 0 days Fri 9/14/18 Fri 9/14/18

8
RISK ASSESSMENT OF THE 2018 FOOTBALL WORLD CUP
Import services routine 52 days Fri
11/2/18
Mon
1/14/19
Evaluation of new clients 3 days Thu
1/10/19
Mon
1/14/19
Milestone 4: Importing Data completed 0 days Mon
1/14/19
Mon
1/14/19
Project closure 26 days Tue
1/15/19
Tue
2/19/19
Milestone 5: project Hand over completed 0 days Tue
2/19/19
Tue
2/19/19
Schedule and Budget
WBS Task Name Duratio
n
Start Finish Resource Names Cost
1 TOSIG migration to
cloud
192
days
Mon
5/28/18
Tue
2/19/19
$47,224.0
0
1.1 Project Planning 42 days Mon
5/28/18
Tue
7/24/18
$12,880.0
0
1.1.1 Defining project
objectives
2 days Mon
5/28/18
Tue
5/29/18
Business analyst,
Market analyst,
Project Manager,
System Analyst
$800.00
1.1.2 Estimating Milestones 3 days Wed
5/30/18
Fri
6/1/18
Business analyst,
Market analyst,
Project Manager,
System Analyst
$1,200.00
1.1.3 Developing
migration plan
2 days Mon
6/4/18
Tue
6/5/18
$480.00
1.1.3.
1
Defining Methods 2 days Mon
6/4/18
Tue
6/5/18
Business analyst,
Market analyst,
System Analyst
$480.00
1.1.4 Defining Audit
control requirements
2 days Wed
6/6/18
Thu
6/7/18
Business analyst,
Market analyst,
System Analyst,
Finance Manager,
Project Manager
$880.00
1.1.5 Quality Management
plan definition
9 days Fri
6/8/18
Wed
6/20/18
$2,160.00
1.1.5.
1
Defining the risks 3 days Fri
6/8/18
Tue
6/12/18
Finance Manager,
Market analyst,
Resource Manager,
TOSIG Executive
$600.00
1.1.5.
2
Defying the plans for
testing
3 days Wed
6/13/18
Fri
6/15/18
Business analyst,
Market analyst,
System Analyst
$720.00
1.1.5.
3
Defining rollback plan 3 days Mon
6/18/18
Wed
6/20/18
Business analyst,
Cloud Service
$840.00

9
RISK ASSESSMENT OF THE 2018 FOOTBALL WORLD CUP
Provider, Resource
Manager, System
Analyst
1.1.6 Defining system run 4 days Thu
6/21/18
Tue
6/26/18
Business analyst,
Finance Manager,
Project Manager,
Resource Manager,
System Analyst
$1,760.00
1.1.7 Estimating budget of
the project
4 days Wed
6/27/18
Mon
7/2/18
Finance Manager,
Project Manager,
Resource Manager
$1,120.00
1.1.8 HR planning 6 days Tue
7/3/18
Tue
7/10/18
Finance Manager,
Project Manager,
Resource Manager
$1,680.00
1.1.9 Executing Kick-off
meeting
10 days Wed
7/11/18
Tue
7/24/18
Finance Manager,
Project Manager,
Resource Manager
$2,800.00
1.1.10 Milestone 1: Planning
completed
0 days Tue
7/24/18
Tue
7/24/18
$0.00
1.2 New platform
preparation
38 days Wed
7/25/18
Fri
9/14/18
$7,828.00
1.2.1 Acquiring API 5 days Wed
7/25/18
Tue
7/31/18
IT technician,
Programmer,
Software[1], System
Analyst
$780.00
1.2.2 Reviewing API 4 days Wed
8/1/18
Mon
8/6/18
IT technician,
Programmer,
Software[1], System
Analyst, Cloud
Service Provider
$804.00
1.2.3 reviewing the existing
system
6 days Tue
8/7/18
Tue
8/14/18
IT technician,
Programmer,
Software[1], System
Analyst
$916.00
1.2.4 New customer
relationship system
2 days Wed
8/15/18
Thu
8/16/18
IT technician,
Programmer,
Software[1], System
Analyst, Business
analyst, Market
analyst
$692.00
1.2.5 Customer preferences
identification
5 days Fri
8/17/18
Thu
8/23/18
IT technician,
Programmer,
Software[1], System
Analyst, Business
analyst, Market
analyst
$1,580.00
1.2.6 Data migration 3 days Fri
8/24/18
Tue
8/28/18
IT technician,
Programmer,
Software[1], System
Analyst, Business
analyst, Market
$988.00

10
RISK ASSESSMENT OF THE 2018 FOOTBALL WORLD CUP
analyst
1.2.7 Documenting detailed
requirements
7 days Wed
8/29/18
Thu
9/6/18
IT technician,
Programmer,
Software[1], System
Analyst
$1,052.00
1.2.8 Defining the business
rules
2 days Fri
9/7/18
Mon
9/10/18
IT technician,
Programmer,
Software[1], System
Analyst
$372.00
1.2.9 System Configuration 4 days Tue
9/11/18
Fri
9/14/18
IT technician,
Programmer,
Software[1], System
Analyst
$644.00
1.2.10 Milestone 2: New
platform preparation
completed
0 days Fri
9/14/18
Fri
9/14/18
$0.00
1.3 Existing platform
and devices
identification
34 days Mon
9/17/18
Thu
11/1/18
$10,088.0
0
1.3.1 Analysing the
specification of the
devices
6 days Mon
9/17/18
Mon
9/24/18
Business analyst,
Cloud Service
Provider, Finance
Manager,
Hardware[1], IT
technician, Project
Manager, Resource
Manager,
Software[1], System
Analyst, TOSIG
Executive
$3,272.00
1.3.2 distributing new
mobile devices
8 days Tue
9/25/18
Thu
10/4/18
Business analyst,
Cloud Service
Provider, Finance
Manager,
Hardware[1], IT
technician, Project
Manager, Resource
Manager,
Software[1], System
Analyst, TOSIG
Executive
$4,296.00
1.3.3 task review and
quality assurance
20 days Fri
10/5/18
Thu
11/1/18
$2,520.00
1.3.3.
1
evaluating the data
exports
6 days Fri
10/5/18
Fri
10/12/1
8
Cloud Service
Provider,
Hardware[1], IT
technician,
Programmer,
Software[1]
$776.00
1.3.3.
2
Analysing growth in
the new customers' list
5 days Mon
10/15/1
Fri
10/19/1
Cloud Service
Provider,
$680.00

11
RISK ASSESSMENT OF THE 2018 FOOTBALL WORLD CUP
8 8 Hardware[1], IT
technician,
Programmer,
Software[1]
1.3.3.
3
Milestone 3: Analysis
of existing platform
completed
9 days Mon
10/22/1
8
Thu
11/1/18
Cloud Service
Provider,
Hardware[1], IT
technician,
Programmer,
Software[1]
$1,064.00
1.4 Import services
routine
52 days Fri
11/2/18
Mon
1/14/19
$10,852.0
0
1.4.1 Mapping trial data to
API
7 days Fri
11/2/18
Mon
11/12/1
8
IT technician,
Programmer, System
Analyst
$952.00
1.4.2 Building routines 4 days Tue
11/13/1
8
Fri
11/16/1
8
IT technician,
Programmer, System
Analyst,
Hardware[1],
Software[1]
$744.00
1.4.3 Testing Routines 5 days Mon
11/19/1
8
Fri
11/23/1
8
IT technician,
Programmer, System
Analyst,
Hardware[1],
Software[1]
$880.00
1.4.4 Confirming Data
Compliance
8 days Mon
11/26/1
8
Wed
12/5/18
IT technician,
Programmer, System
Analyst
$1,088.00
1.4.5 Data import 5 days Thu
12/6/18
Wed
12/12/1
8
Cloud Service
Provider,
Hardware[1],
Software[1]
$400.00
1.4.6 Quality Assurance 20 days Thu
12/13/1
8
Wed
1/9/19
$5,948.00
1.4.6.
1
Staff Scheduling 6 days Thu
12/13/1
8
Thu
12/20/1
8
Project Manager,
Resource Manager,
TOSIG Executive
$1,440.00
1.4.6.
2
Testing schedules 7 days Fri
12/21/1
8
Mon
12/31/1
8
Project Manager,
Resource Manager,
TOSIG Executive, IT
technician,
Programmer,
Software[1]
$2,172.00
1.4.6.
3
Test results review 4 days Tue
1/1/19
Fri
1/4/19
Project Manager,
Resource Manager,
TOSIG Executive,
System Analyst
$1,280.00
1.4.6.
4
Testing
documentation
3 days Mon
1/7/19
Wed
1/9/19
Project Manager,
Resource Manager,
TOSIG Executive,
$1,056.00