Assessing Cloud Technology's Impact: JS Supermarket's Business Growth

This report investigates the impact of digital technology, specifically cloud technology, on the growth and innovation of JS Supermarket, a small retail business. The introduction highlights the benefits of cloud technology for data storage and operational efficiency. Task 1 outlines the research aims, objectives, and questions, along with a project management plan including cost, time, scope, and risk assessments, and a work breakdown structure and Gantt chart. Task 2 details the research methods, including primary and secondary research, quantitative and qualitative approaches, and a questionnaire. Task 3 presents data analysis, interpreting the results of the questionnaire to understand the awareness and impact of cloud technology. Finally, Task 4 provides recommendations based on the findings and a reflection on the research process, concluding with the benefits of digital technology for small business development. The report emphasizes the importance of cloud technology for improving business growth, efficiency, and customer service.

Managing a Successful
Business

Table of Contents
Topic: “The impact of digital technology supporting small business growth and innovation”.......3
INTRODUCTION...........................................................................................................................3
TASK 1 ...........................................................................................................................................3
P1 Aims and objectives...............................................................................................................3
P2 Project Management Plan......................................................................................................4
P3 Work breakdown structure and gantt chart............................................................................5
TASK 2............................................................................................................................................8
P4 Research and different research methods..............................................................................8
TASK 3..........................................................................................................................................11
P5 Data analysis........................................................................................................................11
P6 Recommendations................................................................................................................20
TASK 4..........................................................................................................................................20
P7 Reflection.............................................................................................................................20
CONCLUSION..............................................................................................................................21
REFERENCES..............................................................................................................................22
APPENDIX....................................................................................................................................23

Topic: “The impact of digital technology supporting small business growth
and innovation”
INTRODUCTION
Digital technology is an advance form of technology which simplifies work procedures of
employees and contributes in improving profitability of business organisation. Cloud technology
is a part of technology, which creates virtual space for users in which can be used by them for
storing relevant information or data (Hashem, 2015). This technology is beneficial for all level
of organisation whether they belongs to large or small scale. This report is based on JS
Supermarket, which is a small scale retail store based in London, United Kingdom. The store
mainly offers products related to food and beverages to its customers. Present assignment
provides brief discussion about research which have been conducted for chosen company in
order to satisfy its aims and objective. The research will include different methodology by which
required information can be collected in effective manner.
TASK 1
P1 Aims and objectives
Cloud technology is the advance form of technology which helps organisation in storing
its data for longer period of time. This technology develops additional space for its customers in
the form of cloud where they can store important data. This research is going to be conducted for
JS Supermarket which is a small scale retail store. This supermarket was established in 2014 by
Ramchandran Jalatheepan. It only offers food and beverage products to its customers. It can be
said that adoption of Cloud technology will be beneficial JS Supermarket as this company can
store essential information of its customers, employees, sales record, financial details in clouds
with the help of internet (Avram, 2014). This will help in storing previously stated information
of customers for longer period of time without thinking about occupancy of space. It will also
contribute in enhance business growth of JS Supermarket.
Background of research
As per the present status of JS Supermarket, the company is growing faster as its sales is
increasing. But, presently the company is using hardware systems in order to store all of its data.
With the increasing sales, the company requires more space so that its employees can store
essential properly for long period of time without missing even single information. In this regard,

top management team of JS Supermarket have planned to implement cloud technology at
workplace so that each and every detail related to sales and business activities can be stored
properly. It can be said that after implementation of cloud technology in JS Supermarket, it will
going to be easier for this company to store all its information. It will also simplify work of
employees as this technology is very simple to use. As a result, employees can place these saved
effort in some other core areas where they can put additional effort in achieving their targeted
goals and objectives. This will directly enhance business growth of JS Supermarket.
Research Aim
“To determine the impact of cloud technology in improving business growth of an
organisation” A case study on JS Supermarket.
Research Objectives
 To identify the concept of cloud technology
 To evaluate different ways by which JS Supermarket can maximise its growth. To identify importance of cloud technology in business growth of JS Supermarket.
Research Questions
 Explain the concept of cloud technology?
 What are the different ways by which JS Supermarket can maximise its business growth?
 What is the importance of cloud technology in business growth of JS Supermarket?
P2 Project Management Plan
It is a formal document that mainly includes project goals, scope and budget. Sum of all
these define the manner in which project is required to be executed and controlled. It is essential
for every business to make effective project plan to execute their activities more efficiently and
achieve specific goals and objectives in best way (Gutierrez, Boukrami and Lumsden, 2015).
Mentioned below there is an there is detailed execution of project:
COST: Cost is seen as the essential component which helps researcher in buying all
required equipments to complete research in effective manner. In order to implement Cloud
technology in JS Supermarket, the company will require around 10K. Whereas, for this research,
investigator will need approximately 5K to complete it in a effective manner.
TIME: It is essential that researcher conducts research in a manner that all the activities
of project are completed in a timely manner. The time for executing this project is 6 months.

Also, it is ascertained that company will bring cloud technology within a time frame of 3 months
to gain an edge over its competitors in the long run.
SCOPE: As this is a small scale company, it is essential that project manager ensures that
the objective of implementing cloud technology is achieved. This is done so as to gain the
attention of customers towards the enterprise. The scope of this research is large as it is
concerned with studying about impact of cloud technology upon growth of business.
COMMUNICATION: To effectively execute cloud technology within organisational
premises, it is important for managers to maintain efficient communication with employees as
well as customers (Avram, 2014). Also, researcher needs to communicate with sources so as to
gain relevant information.
RISK: In this, company analyses the probable risks associated with implementation of
cloud technology so that it can executed successfully. Researcher needs to ensure that the
sources are reliable and valid and also that research is executed within assigned time.
QUALITY: It is essential for JS Supermarkets to make sure that cloud technology is
brought within the organisation in an effective manner to gain desired results. Also, researcher
needs to ensure high quality of information collected during research.
RESOURCES: Under this, company needs to gather resources like adequate funds,
human resources and technology to execute cloud technology within organisational premises.
For researcher, resources are the sources from which information is collected like journals,
books, magazines, respondents, internet etc.
P3 Work breakdown structure and gantt chart
Work Breakdown Structure( WBS)
In order to conduct a research in appropriate manner, generally researchers use two major
techniques- Work-break down structure and Gantt Chart. Here, WBS structure is used to divide
major activities into smaller ones It is a hierarchical disintegration of overall work scope that is
to be conducted by project team to achieve project objectives (Almorsy, Grundy and Müller
2016). With every descending level in work breakdown structure detailed definition of project
has been represented. This structure divides complex level of project into a simple and
manageable structure. Project manager take advantage of this method to make the process of
project execution easier.

In addition to this, it also classifies roles and responsibilities of each team-member in
accomplishing a particular research. While Gantt Chart is used to frame each segmented activity
or different responsibilities into a fixed time period. Thus, both techniques aid researchers to
perform major activities of research in given duration more appropriately. In context with present
research, for conducting the entire research on business project management on overseas product
launch as per desired manner, near about 4 to 5 months have been taken by research team of JS
Supermarket (Flores and 2015). In this process, they have used proper techniques to complete
each activity in predetermined period so that optimum utilisation of time and resource can be
obtained.

TASK 2
P4 Research and different research methods
Research is a systematic investigation of various factors and sources to reach in new
conclusion. It is mainly conducted to analyse a particular issue or a problem. It can be conducted
in various possible ways like, surveys, questionnaire, magazines and observations.
Primary Research Method: In this method of data collection, researcher gathers
information directly from respondent. It has been analysed that data collected from this method
can be seen as first hand data as it provides highly authentic information. In this data can be
collected by using different sources like Questionnaire, focus group, interviews field trials etc.
Secondary Research Method: In this, researcher collects information from the work
which has been already conducted in past (Hill and Alexander, 2017). Investigator often prefer
to adopt information from previous researches which have been conducted by some other
researcher. This kind of method is best suitable when researcher have last time to complete the
research without compromising with its quality. Secondary sources of data collection includes
books, journals, magazines, newspapers, online article etc.
Quantitative Research Method: In this type of research, researcher works on non
numerical data for identify views and thoughts of people and finds out a particular solution for
it.
Qualitative Research Method:It is a type of market research that mainly includes
personal feelings and opinions of different consumers. This type of research can be done in
various ways such as face to face interviews or part of focus groups.
Questionnaire
Q 1) Are you aware with the concept of Cloud technology?
a) Yes
b) No
Q 2) What are the different ways by which JS Supermarket can maximise its business growth?
a) Adopting latest technology
b) Providing training sessions to their employees
C) Increasing its product portfolio

Q 3) Do you JS supermarket can maximise its profitability by adopting cloud technology?
a) Yes
b) No
Q 4) What kind of response JS Supermarket will face after adopting cloud technology at
workplace?
a) Positive
b) Negative
Q 5) Do you think usage of cloud technology will improve business growth of JS
Supermarket?
a) Yes
b) No
Q 6) Do you think, JS Supermarket should enhance its product portfolio?
a) Agree
b) Disagree
Q 7) DO you think JS Supermarket really requires to adapt new technology?
a) Agree
b) Disagree
Q 8) According to you which department will going to affected the most by implementing cloud
technology in JS Supermarket?
a) Human resource
b) Finance
c) Operations
Q 9) Do you think adoption of cloud technology will create demand of training session at
workplace?
a) Yes

b) No
Q 10) Provide some recommendation to JS Supermarket by which it can enhance its
profitability.
a) Adopting latest technology
b) Providing training sessions to their employees
C) Increasing its product portfolio

TASK 3
P5 Data analysis
Theme 1: Concept of Cloud technology
Q 1) Are you aware with the concept of Cloud technology? Frequency
a) Yes 12
b) No 8
Interpretation: From above graph it can be interpreted that 12 respondents are aware with
concept of cloud technology and they found it interesting and they would like to enhance their
knowledge related to this concept and latest advancements which are happening around this. 8
respondents are not clear with concepts about cloud technology due to reason that they did not
found this concept interesting and were more to find out its drawbacks rather than analysing its
importance and usage.
12
8
a) Yes
b) No

Theme 2: Different ways by which JS Supermarket can maximise its business growth
Q 2) What are the different ways by which JS Supermarket can maximise its
business growth?
Frequency
a) Adopting latest technology 9
b) Providing training sessions to their employees 6
C) Increasing its product portfolio 5
Interpretation: As per 9 respondents JS Supermarket can maximise growth of business by using
latest technology. As technology will help to complete their operations within time and with high
effectiveness. According to 6 respondents training sessions for employees can enhance their
business. Training session will help employees to gain knowledge about different technologies.
Last but not least 5 respondents said that by increasing product portfolio business can be
increased. As per them enhanced value and quality of product will lead to growth within
business.
9
6
5
a) Adopting latest technology
b) Providing training sessions
to their employees
C) Increasing its product
portfolio

Theme 3: JS supermarket can maximise its profitability by adopting cloud technology
Q 3) Do you JS supermarket can maximise its profitability by adopting cloud
technology?
Frequency
a) Yes 11
b) No 9
Interpretation: According to 11 respondents JS Supermarket can enhance their profitability by
opting for cloud technology. Cloud technology will help Supermarket to store their information
on cloud and retrieve required information at any moment of time. As per 9 respondents they
should not adopt cloud technology. As per them when data is present on cloud then if intruder
get access to details like username and password their complete information can be breached.
11
9
a) Yes
b) No