Implementation of Cloud-Based Integrated System at Star Car Rentals
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AI Summary
This report details the implementation of a new cloud-based integrated system at Star Car Rentals to improve business operations and increase market share. It analyzes the business case, including needs, benefits, and project costs, and outlines the project organization, work breakdown structure, and deliverables. The report provides a detailed project schedule, risk analysis and mitigation strategies, and a communication plan. It also includes an earned value analysis to assess project costs and progress. The project aims to overcome existing system issues, such as data duplication and manual processes, by automating operations and improving accuracy across various departments. The report covers all aspects of the project, from initial planning to final implementation and evaluation, offering a comprehensive overview of the cloud integration process and its impact on Star Car Rentals.

Running head: MANAGING IT PROJECTS
Implementation of cloud based integrated system in Star Car Rentals
Name of the Student:
Name of the University:
Implementation of cloud based integrated system in Star Car Rentals
Name of the Student:
Name of the University:
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1MANAGING IT PROJECTS
Table of Contents
Introduction......................................................................................................................................2
1.0 Business case of Star Car Rentals..............................................................................................2
1.1 Business needs.......................................................................................................................2
1.2 Benefits..................................................................................................................................2
1.3 Project cost.............................................................................................................................3
2.0 Implement of new Cloud based Integrated System...................................................................3
2.1 Project organization structure................................................................................................3
2.2 Work breakdown structure....................................................................................................4
2.3 Project deliverables................................................................................................................4
2.4 Project activities with estimation of person efforts per hours...............................................5
2.5 High level project schedule...................................................................................................7
2.6 Risk analysis and mitigation................................................................................................10
2.7 Quality control.....................................................................................................................11
3.0 Communication plan................................................................................................................13
4.0 Earned value analysis..............................................................................................................16
Conclusion.....................................................................................................................................22
Bibliography..................................................................................................................................23
Table of Contents
Introduction......................................................................................................................................2
1.0 Business case of Star Car Rentals..............................................................................................2
1.1 Business needs.......................................................................................................................2
1.2 Benefits..................................................................................................................................2
1.3 Project cost.............................................................................................................................3
2.0 Implement of new Cloud based Integrated System...................................................................3
2.1 Project organization structure................................................................................................3
2.2 Work breakdown structure....................................................................................................4
2.3 Project deliverables................................................................................................................4
2.4 Project activities with estimation of person efforts per hours...............................................5
2.5 High level project schedule...................................................................................................7
2.6 Risk analysis and mitigation................................................................................................10
2.7 Quality control.....................................................................................................................11
3.0 Communication plan................................................................................................................13
4.0 Earned value analysis..............................................................................................................16
Conclusion.....................................................................................................................................22
Bibliography..................................................................................................................................23

2MANAGING IT PROJECTS
Introduction
The report is based on implementation of new cloud based integrated system in Star Car
Rentals so that their business operations are improved and it leads to increase in market share of
the company. There are various issues in the current system of the company which are required
to be improved on scheduled time. This particular report analyzes the business case of Star Car
Rentals with its business needs and benefits. It also analyzes the project cost to determine the
budget for implementation plan. An organization structure and work breakdown structure is
analyzed to determine the project team and work activities in this project. The paper analyzes the
project schedule to determine start and end date of project, earned value analysis to determine
various project cost analysis and risk to identify possible risks in the plan.
1.0 Business case of Star Car Rentals
1.1 Business needs
Star Car Rentals attained a market share of 45% of New Zealand car rental market with
implementation of IT systems to cover its operations in areas such as customer relationship
management, vehicle pick up, returns management, accounting, payroll, reservation management
and others. The major problem with its existing applications is lack of integration. The current
system has problems related to incorrect information about availability of vehicle, poor vehicle
maintenance, incorrect invoicing and others. Those problems provide effect on rapid decline in
revenue as the customers are moving away from the company. In the year 2018, the market share
of company is stood at 20%. There is also reduction in sales as well as fall in the market share of
the company. In order to overcome with those problems, the company decided to upgrade its
existing systems and integrate a new cloud based integrated system.
1.2 Benefits
Star Car Rentals will benefit from the new cloud based integrated system. The proposed
system connects different application, system as well as IT environments for real time exchange
of the data as well as processes. The system improves connectivity, visibility and optimization of
the business operations. This system eliminates existing issues of data duplication as well as
manual business work. The system will automate the entire business operations to make it time
consuming, faster and efficient. It allows using of cloud applications without installation, access
private as well as business files from whichever location throughout a remote internet access. It
can improve computing efficiencies by centralization storage, memory as well as processing. It
helps to configure of on-premise as well as cloud applications to share of data over cloud. The
system is provided up-to-date information related to various business activities. Change into
manual segments to automated system improves accuracy of level of business operations such as
customer relationship management, vehicle pick up, returns management, accounting, payroll,
reservation management and others. The system is also secured as username and password is
being allocated to each employee to verify and gain access to the cloud.
From the financial point of view, the implement of new cloud integration system is
required of total one-time cost for setting the proposed system is $510,000 with recurring cost
Introduction
The report is based on implementation of new cloud based integrated system in Star Car
Rentals so that their business operations are improved and it leads to increase in market share of
the company. There are various issues in the current system of the company which are required
to be improved on scheduled time. This particular report analyzes the business case of Star Car
Rentals with its business needs and benefits. It also analyzes the project cost to determine the
budget for implementation plan. An organization structure and work breakdown structure is
analyzed to determine the project team and work activities in this project. The paper analyzes the
project schedule to determine start and end date of project, earned value analysis to determine
various project cost analysis and risk to identify possible risks in the plan.
1.0 Business case of Star Car Rentals
1.1 Business needs
Star Car Rentals attained a market share of 45% of New Zealand car rental market with
implementation of IT systems to cover its operations in areas such as customer relationship
management, vehicle pick up, returns management, accounting, payroll, reservation management
and others. The major problem with its existing applications is lack of integration. The current
system has problems related to incorrect information about availability of vehicle, poor vehicle
maintenance, incorrect invoicing and others. Those problems provide effect on rapid decline in
revenue as the customers are moving away from the company. In the year 2018, the market share
of company is stood at 20%. There is also reduction in sales as well as fall in the market share of
the company. In order to overcome with those problems, the company decided to upgrade its
existing systems and integrate a new cloud based integrated system.
1.2 Benefits
Star Car Rentals will benefit from the new cloud based integrated system. The proposed
system connects different application, system as well as IT environments for real time exchange
of the data as well as processes. The system improves connectivity, visibility and optimization of
the business operations. This system eliminates existing issues of data duplication as well as
manual business work. The system will automate the entire business operations to make it time
consuming, faster and efficient. It allows using of cloud applications without installation, access
private as well as business files from whichever location throughout a remote internet access. It
can improve computing efficiencies by centralization storage, memory as well as processing. It
helps to configure of on-premise as well as cloud applications to share of data over cloud. The
system is provided up-to-date information related to various business activities. Change into
manual segments to automated system improves accuracy of level of business operations such as
customer relationship management, vehicle pick up, returns management, accounting, payroll,
reservation management and others. The system is also secured as username and password is
being allocated to each employee to verify and gain access to the cloud.
From the financial point of view, the implement of new cloud integration system is
required of total one-time cost for setting the proposed system is $510,000 with recurring cost

3MANAGING IT PROJECTS
per month is $35,000. It is estimated that the company will save an amount of $650,000 per year
by means to eliminate lost sales as well as improve operating efficiencies.
1.3 Project cost
The one-time cost for setting the systems are:
.Project Phase Cost Estimated Elapsed
Time in Months
Requirements Analysis $150,000 2
Configuration and Testing $200,000 3
User Acceptance Testing $80,000 3
Implementation including user training $50,000 2
Setup cost for networking and communication $30,000 3
Total $510,000 10
2.0 Implement of new Cloud based Integrated System
2.1 Project organization structure
Following organization structure shows roles of the members those are involved in the
project work throughout implementation of new cloud based integrated system in Star Car
Rentals.
CEOITManagerRequirementanalystSoftwaredeveloperSoftwareTesterSoftwareuser1Softwareuser2ProjectManagerBusinessanalyst1SystemanalystBusinessanalyst2Softwareengineer
per month is $35,000. It is estimated that the company will save an amount of $650,000 per year
by means to eliminate lost sales as well as improve operating efficiencies.
1.3 Project cost
The one-time cost for setting the systems are:
.Project Phase Cost Estimated Elapsed
Time in Months
Requirements Analysis $150,000 2
Configuration and Testing $200,000 3
User Acceptance Testing $80,000 3
Implementation including user training $50,000 2
Setup cost for networking and communication $30,000 3
Total $510,000 10
2.0 Implement of new Cloud based Integrated System
2.1 Project organization structure
Following organization structure shows roles of the members those are involved in the
project work throughout implementation of new cloud based integrated system in Star Car
Rentals.
CEOITManagerRequirementanalystSoftwaredeveloperSoftwareTesterSoftwareuser1Softwareuser2ProjectManagerBusinessanalyst1SystemanalystBusinessanalyst2Softwareengineer
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4MANAGING IT PROJECTS
Figure 1: Organizational structure
(Source: Created by author)
2.2 Work breakdown structure
Figure 2: Work breakdown structure
(Source: Created by author)
2.3 Project deliverables
Following are the project deliverables which are provided while implementation of new
cloud based integration system in Star Car Rental:
1. Project charter: It defines statement of objectives in the project. It provides detailed
project goals, roles and responsibilities, stakeholder list, level of authority of the project
manager, timeline and project cost.
2. Project management plan: It is an approved document used to manage the project
execution work. PMP documents coordinate the planning activities and define the project
execution, monitoring, controlling and closing. Each roles and responsibilities of project
member is analyzed in this document.
3. Requirement analysis document: This document provides details on success and failure
of the system project. The system is described in terms of functional in addition to non-
functional requirements. It serves contractual basis among customer as well as developer.
Figure 1: Organizational structure
(Source: Created by author)
2.2 Work breakdown structure
Figure 2: Work breakdown structure
(Source: Created by author)
2.3 Project deliverables
Following are the project deliverables which are provided while implementation of new
cloud based integration system in Star Car Rental:
1. Project charter: It defines statement of objectives in the project. It provides detailed
project goals, roles and responsibilities, stakeholder list, level of authority of the project
manager, timeline and project cost.
2. Project management plan: It is an approved document used to manage the project
execution work. PMP documents coordinate the planning activities and define the project
execution, monitoring, controlling and closing. Each roles and responsibilities of project
member is analyzed in this document.
3. Requirement analysis document: This document provides details on success and failure
of the system project. The system is described in terms of functional in addition to non-
functional requirements. It serves contractual basis among customer as well as developer.

5MANAGING IT PROJECTS
4. Budget analysis report: It is a financial plan for defined period of year. It is included
with sales volumes, revenue, cost and expenses, liabilities and cash flows. This report
provides cost for networking of system across the project lifespan.
5. Testing and implementation plan: This plan provides details of system features which
are required to test, entry and exit criteria. The test cases are written to keep track of the
software implemented, and the test analysis report will record results of tests.
6. Risk management plan: It is a document prepared by the project manager to foresee the
project risks, estimate its possible impacts and define the responses to project issues. It
provides negative and positive effect on the project objectives.
7. Lessons learned report: It provides details of learning gained from process to perform
the project work. It provides insights of how project processes are to be improved.
2.4 Project activities with estimation of person efforts per hours
Resource Name Work
Project Manager 1,664 hrs
Preparation of project proposal 16 hrs
Allocation of requirements among development
segments 88 hrs
Apply lessons learned from earlier projects 24 hrs
Review to determine readiness to design phase 120 hrs
Requirement sign off 16 hrs
Sign off the configuration phase 16 hrs
Availability of business requirements 216 hrs
Development of application code 216 hrs
Regression analysis completion 144 hrs
Sign off the user acceptance testing 16 hrs
Sign off the project report 48 hrs
Project review and closure 64 hrs
Final project report submission 8 hrs
Analyze the business requirements 16 hrs
Revalidate the business needs 80 hrs
4. Budget analysis report: It is a financial plan for defined period of year. It is included
with sales volumes, revenue, cost and expenses, liabilities and cash flows. This report
provides cost for networking of system across the project lifespan.
5. Testing and implementation plan: This plan provides details of system features which
are required to test, entry and exit criteria. The test cases are written to keep track of the
software implemented, and the test analysis report will record results of tests.
6. Risk management plan: It is a document prepared by the project manager to foresee the
project risks, estimate its possible impacts and define the responses to project issues. It
provides negative and positive effect on the project objectives.
7. Lessons learned report: It provides details of learning gained from process to perform
the project work. It provides insights of how project processes are to be improved.
2.4 Project activities with estimation of person efforts per hours
Resource Name Work
Project Manager 1,664 hrs
Preparation of project proposal 16 hrs
Allocation of requirements among development
segments 88 hrs
Apply lessons learned from earlier projects 24 hrs
Review to determine readiness to design phase 120 hrs
Requirement sign off 16 hrs
Sign off the configuration phase 16 hrs
Availability of business requirements 216 hrs
Development of application code 216 hrs
Regression analysis completion 144 hrs
Sign off the user acceptance testing 16 hrs
Sign off the project report 48 hrs
Project review and closure 64 hrs
Final project report submission 8 hrs
Analyze the business requirements 16 hrs
Revalidate the business needs 80 hrs

6MANAGING IT PROJECTS
Identify non-functional requirements 120 hrs
Installation of hardware and software 96 hrs
Staff training 360 hrs
Business Analyst 01 288 hrs
Analyze the business requirements 16 hrs
Identify functional requirements 96 hrs
Support the build process 96 hrs
Software configuration 80 hrs
Business Analyst 02 1,176 hrs
Revalidate the business needs 80 hrs
Identify functional requirements 96 hrs
Identify non-functional requirements 120 hrs
Source code, test scripts 104 hrs
Third party software and hardware 96 hrs
Support the build process 96 hrs
Installation of hardware and software 96 hrs
Unit, integration and system testing completion 128 hrs
Staff training 360 hrs
Testers 1,344 hrs
Source code, test scripts 104 hrs
Third party software and hardware 96 hrs
Development and test documentation 80 hrs
Management of testware and test results 152 hrs
Support the build process 96 hrs
Identify non-functional requirements 120 hrs
Installation of hardware and software 96 hrs
Staff training 360 hrs
Business Analyst 01 288 hrs
Analyze the business requirements 16 hrs
Identify functional requirements 96 hrs
Support the build process 96 hrs
Software configuration 80 hrs
Business Analyst 02 1,176 hrs
Revalidate the business needs 80 hrs
Identify functional requirements 96 hrs
Identify non-functional requirements 120 hrs
Source code, test scripts 104 hrs
Third party software and hardware 96 hrs
Support the build process 96 hrs
Installation of hardware and software 96 hrs
Unit, integration and system testing completion 128 hrs
Staff training 360 hrs
Testers 1,344 hrs
Source code, test scripts 104 hrs
Third party software and hardware 96 hrs
Development and test documentation 80 hrs
Management of testware and test results 152 hrs
Support the build process 96 hrs
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7MANAGING IT PROJECTS
Software configuration 80 hrs
Sign off the configuration phase 16 hrs
Availability of business requirements 216 hrs
Development of application code 216 hrs
Unit, integration and system testing completion 128 hrs
Regression analysis completion 144 hrs
Sign off the user acceptance testing 16 hrs
2.5 High level project schedule
WBS Task Name Duration Start Finish Predecessor
s
Resource
Names
0
Implementation of new
cloud based integration
system
297 days Tue 10/9/18 Wed
11/27/19
1 Requirements analysis 60 days Tue 10/9/18 Mon
12/31/18
1.1 Preparation of project
proposal 2 days Tue 10/9/18 Wed
10/10/18
Project
Manager
1.2 Analyze the business
requirements 2 days Thu
10/11/18 Fri 10/12/18 2
Business
Analyst
01 ,Project
Manager
1.3 Revalidate the business
needs 10 days Mon
10/15/18 Fri 10/26/18 3
Business
Analyst
02 ,Project
Manager
1.4 Allocation of
requirements among
11 days Mon Mon 4 Project
Software configuration 80 hrs
Sign off the configuration phase 16 hrs
Availability of business requirements 216 hrs
Development of application code 216 hrs
Unit, integration and system testing completion 128 hrs
Regression analysis completion 144 hrs
Sign off the user acceptance testing 16 hrs
2.5 High level project schedule
WBS Task Name Duration Start Finish Predecessor
s
Resource
Names
0
Implementation of new
cloud based integration
system
297 days Tue 10/9/18 Wed
11/27/19
1 Requirements analysis 60 days Tue 10/9/18 Mon
12/31/18
1.1 Preparation of project
proposal 2 days Tue 10/9/18 Wed
10/10/18
Project
Manager
1.2 Analyze the business
requirements 2 days Thu
10/11/18 Fri 10/12/18 2
Business
Analyst
01 ,Project
Manager
1.3 Revalidate the business
needs 10 days Mon
10/15/18 Fri 10/26/18 3
Business
Analyst
02 ,Project
Manager
1.4 Allocation of
requirements among
11 days Mon Mon 4 Project

8MANAGING IT PROJECTS
development segments 10/29/18 11/12/18 Manager
1.5 Apply lessons learned
from earlier projects 3 days Tue
11/13/18
Thu
11/15/18 5 Project
Manager
1.6
Identify potential
product and servce
providers
27 days Fri
11/16/18
Mon
12/24/18
1.6.1 Identify functional
requirements 12 days Fri 11/16/18 Mon 12/3/18 6
Business
Analyst
01 ,Busines
s Analyst
02
1.6.2 Identify non-
functional requirements 15 days Tue 12/4/18 Mon
12/24/18 8
Business
Analyst
02 ,Project
Manager
1.7 Review to determine
readiness to design phase 15 days Fri 11/16/18 Mon
12/31/18 4 Project
Manager
1.8 Requirement sign off 2 days Tue
12/25/18
Wed
12/26/18 9 Project
Manager
2 Configuration and
testing 90 days Thu
12/27/18 Wed 5/1/19
2.1 Determine items make
software and system 25 days Thu
12/27/18
Wed
1/30/19
2.1.1 Source code, test
scripts 13 days Thu
12/27/18 Mon 1/14/19 11
Business
Analyst
02 ,Testers
2.1.2 Third party software
and hardware 12 days Tue 1/15/19 Wed 1/30/19 14
Business
Analyst
02 ,Testers
2.2 Development and test
documentation 10 days Thu 1/31/19 Wed 2/13/19 6,15 Testers
development segments 10/29/18 11/12/18 Manager
1.5 Apply lessons learned
from earlier projects 3 days Tue
11/13/18
Thu
11/15/18 5 Project
Manager
1.6
Identify potential
product and servce
providers
27 days Fri
11/16/18
Mon
12/24/18
1.6.1 Identify functional
requirements 12 days Fri 11/16/18 Mon 12/3/18 6
Business
Analyst
01 ,Busines
s Analyst
02
1.6.2 Identify non-
functional requirements 15 days Tue 12/4/18 Mon
12/24/18 8
Business
Analyst
02 ,Project
Manager
1.7 Review to determine
readiness to design phase 15 days Fri 11/16/18 Mon
12/31/18 4 Project
Manager
1.8 Requirement sign off 2 days Tue
12/25/18
Wed
12/26/18 9 Project
Manager
2 Configuration and
testing 90 days Thu
12/27/18 Wed 5/1/19
2.1 Determine items make
software and system 25 days Thu
12/27/18
Wed
1/30/19
2.1.1 Source code, test
scripts 13 days Thu
12/27/18 Mon 1/14/19 11
Business
Analyst
02 ,Testers
2.1.2 Third party software
and hardware 12 days Tue 1/15/19 Wed 1/30/19 14
Business
Analyst
02 ,Testers
2.2 Development and test
documentation 10 days Thu 1/31/19 Wed 2/13/19 6,15 Testers

9MANAGING IT PROJECTS
2.3 Management of
testware and test results 19 days Thu 2/14/19 Tue 3/12/19 16 Testers
2.4 Support the build
process 12 days Wed
3/13/19 Thu 3/28/19 17
Business
Analyst
01 ,Busines
s Analyst
02 ,Testers
2.5 Installation of hardware
and software 12 days Fri 3/29/19 Mon 4/15/19 18
Business
Analyst
02 ,Project
Manager
2.6 Software configuration 10 days Tue 4/16/19 Mon 4/29/19 19
Business
Analyst
01 ,Testers
2.7 Sign off the
configuration phase 2 days Tue 4/30/19 Wed 5/1/19 10,20
Project
Manager ,T
esters
3 User acceptance testing 90 days Thu 5/2/19 Wed 9/4/19
3.1 Availability of business
requirements 27 days Thu 5/2/19 Fri 6/7/19 21
Project
Manager ,T
esters
3.2 Development of
application code 27 days Mon
6/10/19 Tue 7/16/19 23
Project
Manager ,T
esters
3.3 Unit, integration and
system testing completion 16 days Wed
7/17/19 Wed 8/7/19 24
Business
Analyst
02 ,Testers
3.4 Regression analysis
completion 18 days Thu 8/8/19 Mon 9/2/19 25
Project
Manager ,T
esters
3.5 Sign off the user
acceptance testing
2 days Tue 9/3/19 Wed 9/4/19 26 Project
Manager ,T
2.3 Management of
testware and test results 19 days Thu 2/14/19 Tue 3/12/19 16 Testers
2.4 Support the build
process 12 days Wed
3/13/19 Thu 3/28/19 17
Business
Analyst
01 ,Busines
s Analyst
02 ,Testers
2.5 Installation of hardware
and software 12 days Fri 3/29/19 Mon 4/15/19 18
Business
Analyst
02 ,Project
Manager
2.6 Software configuration 10 days Tue 4/16/19 Mon 4/29/19 19
Business
Analyst
01 ,Testers
2.7 Sign off the
configuration phase 2 days Tue 4/30/19 Wed 5/1/19 10,20
Project
Manager ,T
esters
3 User acceptance testing 90 days Thu 5/2/19 Wed 9/4/19
3.1 Availability of business
requirements 27 days Thu 5/2/19 Fri 6/7/19 21
Project
Manager ,T
esters
3.2 Development of
application code 27 days Mon
6/10/19 Tue 7/16/19 23
Project
Manager ,T
esters
3.3 Unit, integration and
system testing completion 16 days Wed
7/17/19 Wed 8/7/19 24
Business
Analyst
02 ,Testers
3.4 Regression analysis
completion 18 days Thu 8/8/19 Mon 9/2/19 25
Project
Manager ,T
esters
3.5 Sign off the user
acceptance testing
2 days Tue 9/3/19 Wed 9/4/19 26 Project
Manager ,T
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10MANAGING IT PROJECTS
esters
4 Implementation
including user training 60 days Thu 9/5/19 Wed
11/27/19
4.1 Staff training 45 days Thu 9/5/19 Wed 11/6/19 27
Business
Analyst
02 ,Project
Manager
4.2 Sign off the project
report 6 days Thu 11/7/19 Thu
11/14/19 29 Project
Manager
4.3 Project review and
closure 8 days Fri 11/15/19 Tue
11/26/19 30 Project
Manager
4.4 Final project report
submission 1 day Wed
11/27/19
Wed
11/27/19 31 Project
Manager
2.6 Risk analysis and mitigation
Type of
risk
Description Probabilit
y
Impact Risk
level
Mitigation actions
Organizati
onal risk
Star car rentals have lose over IT
governance as well as control in
cloud. The company is not carrying
out IT auditing over the cloud.
Therefore, the cloud provider is
failing to support company to meet
with its specific industrial
regulations.
Unlikely Moderate Medium The company
should be careful
when making
decisions regarding
selection of the
cloud vendors.
Operation
al risk
The cloud provides have not
defined Service level agreement
among the cloud providers.
Therefore, the company has no
such capability to meet with
established SLA.
Moderate Moderate Medium There should be
proper defined
service level
agreement helps the
company to make
proper contract
between service
provider and end
user.
Technical
risk
Due to various cloud applications,
there is data fragmentation as well
Likely Major High The company
should aware the
esters
4 Implementation
including user training 60 days Thu 9/5/19 Wed
11/27/19
4.1 Staff training 45 days Thu 9/5/19 Wed 11/6/19 27
Business
Analyst
02 ,Project
Manager
4.2 Sign off the project
report 6 days Thu 11/7/19 Thu
11/14/19 29 Project
Manager
4.3 Project review and
closure 8 days Fri 11/15/19 Tue
11/26/19 30 Project
Manager
4.4 Final project report
submission 1 day Wed
11/27/19
Wed
11/27/19 31 Project
Manager
2.6 Risk analysis and mitigation
Type of
risk
Description Probabilit
y
Impact Risk
level
Mitigation actions
Organizati
onal risk
Star car rentals have lose over IT
governance as well as control in
cloud. The company is not carrying
out IT auditing over the cloud.
Therefore, the cloud provider is
failing to support company to meet
with its specific industrial
regulations.
Unlikely Moderate Medium The company
should be careful
when making
decisions regarding
selection of the
cloud vendors.
Operation
al risk
The cloud provides have not
defined Service level agreement
among the cloud providers.
Therefore, the company has no
such capability to meet with
established SLA.
Moderate Moderate Medium There should be
proper defined
service level
agreement helps the
company to make
proper contract
between service
provider and end
user.
Technical
risk
Due to various cloud applications,
there is data fragmentation as well
Likely Major High The company
should aware the

11MANAGING IT PROJECTS
as data losses. The company has
limited control to debug and test
application within cloud.
Sometimes, there is unauthorized
access to the data application.
staffs regarding
unauthorized access
to confidential
information. Two-
way password
method is used to
prevent towards
accessing the data
from third party
access.
Legal risk The cloud architecture are failed to
meet with data privacy as well as
protect regulations. Intellectual
property issues are raised due to
sharing of IT resources over cloud.
Moderate Major Medium The company
should implement
of strict
organizational legal
rules so that all
confidential data
should be kept
secured in one
place.
Resource
risk
The staffs and managers involved
in the project are not coordinated
and supported to meet with client’s
requirements.
Unlikely Minor Low A proper
communication
plan should be
implemented for
interaction and
coordination
purpose. The team
members are also
encouraged to work
effectively for the
implementation
work.
2.7 Quality control
Plan Quality
Management Quality Assurance Control Quality
Does the project able to
meet with client’s
requirements?
Project timeline, budget plan and
requirement analysis are ensured if the
project meets with its client’s
requirements. When the project is
delivered on time and the budget is in
limit, then the project plan should
Usage of internal control
standards to ensure about
quality of timeline and
budget.
as data losses. The company has
limited control to debug and test
application within cloud.
Sometimes, there is unauthorized
access to the data application.
staffs regarding
unauthorized access
to confidential
information. Two-
way password
method is used to
prevent towards
accessing the data
from third party
access.
Legal risk The cloud architecture are failed to
meet with data privacy as well as
protect regulations. Intellectual
property issues are raised due to
sharing of IT resources over cloud.
Moderate Major Medium The company
should implement
of strict
organizational legal
rules so that all
confidential data
should be kept
secured in one
place.
Resource
risk
The staffs and managers involved
in the project are not coordinated
and supported to meet with client’s
requirements.
Unlikely Minor Low A proper
communication
plan should be
implemented for
interaction and
coordination
purpose. The team
members are also
encouraged to work
effectively for the
implementation
work.
2.7 Quality control
Plan Quality
Management Quality Assurance Control Quality
Does the project able to
meet with client’s
requirements?
Project timeline, budget plan and
requirement analysis are ensured if the
project meets with its client’s
requirements. When the project is
delivered on time and the budget is in
limit, then the project plan should
Usage of internal control
standards to ensure about
quality of timeline and
budget.

12MANAGING IT PROJECTS
succeed.
Does the project work
follow each phases?
Each the project phases are followed
and a project schedule assures if all the
project phases are followed by the
project team members.
Monitoring against the project
phases.
Does the system testing
properly done?
The system is tested using user
acceptance testing to assure if the
system would run properly. All the test
cases are accurately used for system
testing.
User acceptance testing is
performed.
Does proper training
provided to the staffs
regarding new cloud
based integrated system
implementation?
It ensures if the staffs can get proper
training regarding use of system.
Staff training program are
conducted in this case.
Does the project
documented effectively?
Proper system set up is done to
document all the project phases and
requirements.
Implementation testing is
performed.
Does regular update
provided to the project
manager?
A project management plan ensures that
all the project phases are followed and
regular updates are provided to finish
the work on scheduled time.
Project management plan
documents all project work.
succeed.
Does the project work
follow each phases?
Each the project phases are followed
and a project schedule assures if all the
project phases are followed by the
project team members.
Monitoring against the project
phases.
Does the system testing
properly done?
The system is tested using user
acceptance testing to assure if the
system would run properly. All the test
cases are accurately used for system
testing.
User acceptance testing is
performed.
Does proper training
provided to the staffs
regarding new cloud
based integrated system
implementation?
It ensures if the staffs can get proper
training regarding use of system.
Staff training program are
conducted in this case.
Does the project
documented effectively?
Proper system set up is done to
document all the project phases and
requirements.
Implementation testing is
performed.
Does regular update
provided to the project
manager?
A project management plan ensures that
all the project phases are followed and
regular updates are provided to finish
the work on scheduled time.
Project management plan
documents all project work.
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13MANAGING IT PROJECTS
3.0 Communication plan
Project Name: Implementation of Cloud based Integrated System for Star Car Rentals
Prepared by: Project Manager
Position: Project Manager
Date: 28th October, 2018
Version No: v1.0
Document Change Control
The following is the document control for the revisions to this document.
Version Number Date of Issue Author(s) Brief Description of
Change
Version 1.0 28th October, 2018 Project Manager Initial version for review
of project plan
Definition
The following are definitions of terms, abbreviations and acronyms used in this document.
Term Definition
ARS Alpha Rental Software
CRM Customer Relationship Management
3.0 Communication plan
Project Name: Implementation of Cloud based Integrated System for Star Car Rentals
Prepared by: Project Manager
Position: Project Manager
Date: 28th October, 2018
Version No: v1.0
Document Change Control
The following is the document control for the revisions to this document.
Version Number Date of Issue Author(s) Brief Description of
Change
Version 1.0 28th October, 2018 Project Manager Initial version for review
of project plan
Definition
The following are definitions of terms, abbreviations and acronyms used in this document.
Term Definition
ARS Alpha Rental Software
CRM Customer Relationship Management

14MANAGING IT PROJECTS

15MANAGING IT PROJECTS
1. Introduction
The main purpose of this communication plan for Star Car Rentals is providing the
stakeholders with information related to the project. The plan defines who should provide
information, when the information is delivered and what communication channels used to deliver
the information is. The plan is policy driven to provide the stakeholders with the information.
This document is primarily for the stakeholders, sets out how Star Car Rentals plans to
communicate regarding the implementation of new cloud based integrated system in the business
processes. It is included with key group of stakeholders those are required to transfer information
to other related to project work. The communication plan accomplishes work with support as
well as cooperation with each stakeholder groups. The main goal of communication plan is to
maintain control of project as well as ensure that the stakeholders can receive required
information. Schedule of weekly project meetings keep the participants updated regarding the
project progress.
2. Communication Objectives
The main objectives of communication plan are as follows:
Creating awareness among the project team members about the project requirements
Creating messages required to maintain public image of the company
Determining analysis for each media outlet to reach specific target market
Avoiding confusion which affects morale and business productivity
Encouraging collaboration in addition to transparency
Communicating results of process to broader public audiences
Providing timely information and message related to project
1. Introduction
The main purpose of this communication plan for Star Car Rentals is providing the
stakeholders with information related to the project. The plan defines who should provide
information, when the information is delivered and what communication channels used to deliver
the information is. The plan is policy driven to provide the stakeholders with the information.
This document is primarily for the stakeholders, sets out how Star Car Rentals plans to
communicate regarding the implementation of new cloud based integrated system in the business
processes. It is included with key group of stakeholders those are required to transfer information
to other related to project work. The communication plan accomplishes work with support as
well as cooperation with each stakeholder groups. The main goal of communication plan is to
maintain control of project as well as ensure that the stakeholders can receive required
information. Schedule of weekly project meetings keep the participants updated regarding the
project progress.
2. Communication Objectives
The main objectives of communication plan are as follows:
Creating awareness among the project team members about the project requirements
Creating messages required to maintain public image of the company
Determining analysis for each media outlet to reach specific target market
Avoiding confusion which affects morale and business productivity
Encouraging collaboration in addition to transparency
Communicating results of process to broader public audiences
Providing timely information and message related to project
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16MANAGING IT PROJECTS
3. Communication Purpose and Target Audiences
This section provides details regarding the target audiences those are involved in the
communication plan along with purpose of communication among the project team members.
The below table provides the list of audiences and communication purpose with them.
Audience Communication Purpose
Project Team Project plan, project update and project issues
Business Analyst Project specification, business requirements, project
deliverables and project direction
Tester User acceptance testing results and test cases analysis
results
Project Sponsor Project budget and timeline, incorrect project invoices
4. Communication Message and Delivery
This section provides details on targeted audiences, key messages to the audience, delivery
method, frequency for delivery of message and communicator.
Audience Message Delivery
Method
Delivery
Frequency
Communicator
Project Team Project plan,
Project update
Project issues
Business meeting
and presentation
Weekly Project Manager
Business
Analyst
Project
specification,
Business
requirements,
Project
deliverables
Presentation,
Email and project
report
Weekly Project Manager
Tester User acceptance
testing results
Business meeting
and presentation
Monthly Project Manager
Project Sponsor Project budget
and timeline
Business meeting
and presentation
Weekly Project Manager
3. Communication Purpose and Target Audiences
This section provides details regarding the target audiences those are involved in the
communication plan along with purpose of communication among the project team members.
The below table provides the list of audiences and communication purpose with them.
Audience Communication Purpose
Project Team Project plan, project update and project issues
Business Analyst Project specification, business requirements, project
deliverables and project direction
Tester User acceptance testing results and test cases analysis
results
Project Sponsor Project budget and timeline, incorrect project invoices
4. Communication Message and Delivery
This section provides details on targeted audiences, key messages to the audience, delivery
method, frequency for delivery of message and communicator.
Audience Message Delivery
Method
Delivery
Frequency
Communicator
Project Team Project plan,
Project update
Project issues
Business meeting
and presentation
Weekly Project Manager
Business
Analyst
Project
specification,
Business
requirements,
Project
deliverables
Presentation,
Email and project
report
Weekly Project Manager
Tester User acceptance
testing results
Business meeting
and presentation
Monthly Project Manager
Project Sponsor Project budget
and timeline
Business meeting
and presentation
Weekly Project Manager

17MANAGING IT PROJECTS
5. Communication Message Contents
This particular section provides details of message contents of key communication which
are performed among targeted audiences such as:
Providing update on project findings and development of proposed system
Implementation related to next project phases and timeline
Business case for project consultation
Changes in the business case
Executive decisions and project phases
Current and future project plan for implementation of proposed system
Project status report, summary and status of schedule and budget
Goals of the project management plan
Project issues and mitigation
Project checklist
Accomplishment of the project activities
4.0 Earned value analysis
The earned value analysis (EVA) is a method to measure progress of project at given
period of time, forecast the completion date, final cost as well as analyze the schedule and budget
variance as the project proceeds. It is analyzed by calculating three main elements:
1. Planned value (PV) - It is first element of the earned value management. It is value of
work to complete at provided time. It is authorized budget assigned to project work for
accomplishment of an activity or component of WBS.
Earned value (PV) = planned % completed work * budget at completion
2. Actual cost (AC) - It is second element of the earned value management. It is total
cost incurred for actual work complete to date. It is total cost incurred in accomplishment of
work performed for an activity or component of WBS.
Actual cost (AC) = hourly rate* total hours spent
3. Earned value (EV) - It is third element of the earned value management. It is the
value of work completed to date. It is the value of work performed in terms of budget assigned to
work of an activity or component of WBS.
Earned value (EV) = % completed work * budget at completion
5. Communication Message Contents
This particular section provides details of message contents of key communication which
are performed among targeted audiences such as:
Providing update on project findings and development of proposed system
Implementation related to next project phases and timeline
Business case for project consultation
Changes in the business case
Executive decisions and project phases
Current and future project plan for implementation of proposed system
Project status report, summary and status of schedule and budget
Goals of the project management plan
Project issues and mitigation
Project checklist
Accomplishment of the project activities
4.0 Earned value analysis
The earned value analysis (EVA) is a method to measure progress of project at given
period of time, forecast the completion date, final cost as well as analyze the schedule and budget
variance as the project proceeds. It is analyzed by calculating three main elements:
1. Planned value (PV) - It is first element of the earned value management. It is value of
work to complete at provided time. It is authorized budget assigned to project work for
accomplishment of an activity or component of WBS.
Earned value (PV) = planned % completed work * budget at completion
2. Actual cost (AC) - It is second element of the earned value management. It is total
cost incurred for actual work complete to date. It is total cost incurred in accomplishment of
work performed for an activity or component of WBS.
Actual cost (AC) = hourly rate* total hours spent
3. Earned value (EV) - It is third element of the earned value management. It is the
value of work completed to date. It is the value of work performed in terms of budget assigned to
work of an activity or component of WBS.
Earned value (EV) = % completed work * budget at completion

18MANAGING IT PROJECTS
Budgeted Cost of Work Schedule/Planned Value:
Project Manager Business Analyst 1 Tester
Particulars Cost Estimate
d
Elapsed
Time
Estimate
d Effort
Cost
per
hour
Labor
Cost
Estimate
d Effort
Cost
per
hour
Labor
Cost
Estimate
d Effort
Cost
per
hour
Labor
Cost
Requirements
Analysis
$150,00
0
2 2 $135 $56,160 2 $110 $45,760 $80
Configuration &
Testing
$200,00
0
3 3 $135 $84,240 2 $110 $45,760 $80 $0
User Acceptance
Testing
$80,000 3 3 $135 $84,240 1 $110 $22,880 6 $80 $99,84
0
Implementation
including user
training
$50,000 2 2 $135 $56,160 4 $110 $91,520 $80 $0
Setup Cost for
networking &
communication
$30,000 0 $135 $0 0 $110 $0 $80 $0
TOTAL $510,00
0
10 10 $135 $280,80
0
9 $110 $205,92
0
6 $80 $99,84
0
Budgeted Cost of Work Schedule/Planned Value:
Project Manager Business Analyst 1 Tester
Particulars Cost Estimate
d
Elapsed
Time
Estimate
d Effort
Cost
per
hour
Labor
Cost
Estimate
d Effort
Cost
per
hour
Labor
Cost
Estimate
d Effort
Cost
per
hour
Labor
Cost
Requirements
Analysis
$150,00
0
2 2 $135 $56,160 2 $110 $45,760 $80
Configuration &
Testing
$200,00
0
3 3 $135 $84,240 2 $110 $45,760 $80 $0
User Acceptance
Testing
$80,000 3 3 $135 $84,240 1 $110 $22,880 6 $80 $99,84
0
Implementation
including user
training
$50,000 2 2 $135 $56,160 4 $110 $91,520 $80 $0
Setup Cost for
networking &
communication
$30,000 0 $135 $0 0 $110 $0 $80 $0
TOTAL $510,00
0
10 10 $135 $280,80
0
9 $110 $205,92
0
6 $80 $99,84
0
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19MANAGING IT PROJECTS
Budgeted Cost of Work Performance / Earned Value:
Project Manager Business Analyst 1 Tester
Particulars % of
Completi
on
Cost Estimat
ed
Elapsed
Time
Estimat
ed
Effort
Cost
per
hour
Labor
Cost
Estimat
ed
Effort
Cost
per
hour
Labor
Cost
Estimat
ed
Effort
Cos
t
per
hou
r
Labo
r
Cost
Requirements
Analysis
100% $150,00
0
2 2 $135 $56,160 2 $110 $45,76
0
0 $80 $0
Configuration
& Testing
80% $160,00
0
2.4 2.4 $135 $67,392 1.6 $110 $36,60
8
0 $80 $0
User
Acceptance
Testing
0% $0 0 0 $135 $0 0 $110 $0 0 $80 $0
Implementatio
n including
user training
0% $0 0 0 $135 $0 0 $110 $0 0 $80 $0
Setup Cost for
networking &
communicatio
n
80% $24,000 0 $135 $0 0 $110 $0 0 $80 $0
TOTAL $334,00
0
4.4 4.4 $135 $123,55
2
3.6 $110 $82,36
8
0 $80 $0
Budgeted Cost of Work Performance / Earned Value:
Project Manager Business Analyst 1 Tester
Particulars % of
Completi
on
Cost Estimat
ed
Elapsed
Time
Estimat
ed
Effort
Cost
per
hour
Labor
Cost
Estimat
ed
Effort
Cost
per
hour
Labor
Cost
Estimat
ed
Effort
Cos
t
per
hou
r
Labo
r
Cost
Requirements
Analysis
100% $150,00
0
2 2 $135 $56,160 2 $110 $45,76
0
0 $80 $0
Configuration
& Testing
80% $160,00
0
2.4 2.4 $135 $67,392 1.6 $110 $36,60
8
0 $80 $0
User
Acceptance
Testing
0% $0 0 0 $135 $0 0 $110 $0 0 $80 $0
Implementatio
n including
user training
0% $0 0 0 $135 $0 0 $110 $0 0 $80 $0
Setup Cost for
networking &
communicatio
n
80% $24,000 0 $135 $0 0 $110 $0 0 $80 $0
TOTAL $334,00
0
4.4 4.4 $135 $123,55
2
3.6 $110 $82,36
8
0 $80 $0

20MANAGING IT PROJECTS
Actual Cost of Work Performance/ Actual Cost:
Project Manager Business Analyst 1 Tester
Particulars % of
Completi
on
Cost Estimat
ed
Elapsed
Time
Estimat
ed
Effort
Cost
per
hour
Labor
Cost
Estimat
ed
Effort
Cost
per
hour
Labor
Cost
Estimat
ed
Effort
Cos
t
per
hou
r
Lab
or
Cost
Requirements
Analysis
100% $157,50
0
2 2 $135 $56,16
0
2 $110 $45,76
0
0 $80 $0
Configuration
& Testing
80% $168,00
0
2 2 $135 $56,16
0
4 $110 $91,52
0
0 $80 $0
User
Acceptance
Testing
0% $0 0 0 $135 $0 0 $110 $0 0 $80 $0
Implementation
including user
training
0% $0 0 0 $135 $0 0 $110 $0 0 $80 $0
Setup Cost for
networking &
communication
80% $24,000 0 $135 $0 0 $110 $0 0 $80 $0
TOTAL $349,50
0
4 4 $135 $112,3
20
6 $110 $137,2
80
0 $80 $0
Actual Cost of Work Performance/ Actual Cost:
Project Manager Business Analyst 1 Tester
Particulars % of
Completi
on
Cost Estimat
ed
Elapsed
Time
Estimat
ed
Effort
Cost
per
hour
Labor
Cost
Estimat
ed
Effort
Cost
per
hour
Labor
Cost
Estimat
ed
Effort
Cos
t
per
hou
r
Lab
or
Cost
Requirements
Analysis
100% $157,50
0
2 2 $135 $56,16
0
2 $110 $45,76
0
0 $80 $0
Configuration
& Testing
80% $168,00
0
2 2 $135 $56,16
0
4 $110 $91,52
0
0 $80 $0
User
Acceptance
Testing
0% $0 0 0 $135 $0 0 $110 $0 0 $80 $0
Implementation
including user
training
0% $0 0 0 $135 $0 0 $110 $0 0 $80 $0
Setup Cost for
networking &
communication
80% $24,000 0 $135 $0 0 $110 $0 0 $80 $0
TOTAL $349,50
0
4 4 $135 $112,3
20
6 $110 $137,2
80
0 $80 $0

21MANAGING IT PROJECTS
Estimates at Completion:
Project Manager Business Analyst 1 Tester
Particulars % of
Completi
on
Cost Estima
ted
Elapse
d Time
Estimat
ed
Effort
Cost
per
hou
r
Labor
Cost
Estim
ated
Effort
Cost
per
hour
Labor
Cost
Estim
ated
Effort
Cost
per
hour
Labor
Cost
Requirements
Analysis
0% $4,500 0 0 $135 $0 0 $110 $0 0 $80 $0
Configuration
& Testing
20% $49,200 1 1 $135 $28,080 2 $110 $45,760 0 $80 $0
User
Acceptance
Testing
100% $80,000 3 2 $135 $56,160 1 $110 $22,880 6 $80 $99,840
1 $140 $29,120
Implementati
on including
user training
100% $50,000 2 2 $140 $58,240 4 $110 $91,520 0 $80 $0
Setup Cost for
networking &
communicatio
n
20% $6,000 0 $140 $0 0 $110 $0 0 $80 $0
TOTAL $189,700 6 6 $140 $171,600 7 $110 $160,16
0
6 $80 $99,840
Estimates at Completion:
Project Manager Business Analyst 1 Tester
Particulars % of
Completi
on
Cost Estima
ted
Elapse
d Time
Estimat
ed
Effort
Cost
per
hou
r
Labor
Cost
Estim
ated
Effort
Cost
per
hour
Labor
Cost
Estim
ated
Effort
Cost
per
hour
Labor
Cost
Requirements
Analysis
0% $4,500 0 0 $135 $0 0 $110 $0 0 $80 $0
Configuration
& Testing
20% $49,200 1 1 $135 $28,080 2 $110 $45,760 0 $80 $0
User
Acceptance
Testing
100% $80,000 3 2 $135 $56,160 1 $110 $22,880 6 $80 $99,840
1 $140 $29,120
Implementati
on including
user training
100% $50,000 2 2 $140 $58,240 4 $110 $91,520 0 $80 $0
Setup Cost for
networking &
communicatio
n
20% $6,000 0 $140 $0 0 $110 $0 0 $80 $0
TOTAL $189,700 6 6 $140 $171,600 7 $110 $160,16
0
6 $80 $99,840
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22MANAGING IT PROJECTS
In order to estimate Earned value analysis, following terms are used and its respective
formulas such as:
a. Cost variance (CV) - It is difference between cost of actual amount and budgeted
or planned amount. It is completed work cost as compared to planned cost.
Therefore, it is difference between earned value and actual cost.
CV= EV-AC
When there is positive cost variance, then the project is under budget and when
there is negative cost variance, then the project is over budget.
b. Budget at Completion (BAC) - It is total budget allocated to project work. It is
plotted over the project time.
BAC = Baseline Effort-hours * Hourly Rate
c. Estimate at Completion (EAC) – It is calculated by dividing budget at
completion by the cost performance index.
EAC = Budget at completion / cost performance index
Following table shows the earned value analysis for the project work:
Earned Value Analysis:
Labor Cost
Particulars Total Cost Project
Manager
Business
Analyst
Tester
Actual Cost $349,500 $112,320 $137,280 $0
Budget at Completion $510,000 $280,800 $205,920 $99,840
Earned Value -$334,000 -$123,552 -$82,368 $0
Estimate at Completion $525,500 $269,568 $260,832 $99,840
Actual Cost $349,500 $112,320 $137,280 $0
New Estimates $189,700 $171,600 $160,160 $99,840
New Estimate at
Completion
$539,200 $283,920 $297,440 $99,840
Variance -$13,700 -$14,352 -$36,608 $0
It is analyzed that the cost variance of this project is negative; therefore the project is over
budget. There is an increase in cost as compared to actual cost and planned cost.
In order to estimate Earned value analysis, following terms are used and its respective
formulas such as:
a. Cost variance (CV) - It is difference between cost of actual amount and budgeted
or planned amount. It is completed work cost as compared to planned cost.
Therefore, it is difference between earned value and actual cost.
CV= EV-AC
When there is positive cost variance, then the project is under budget and when
there is negative cost variance, then the project is over budget.
b. Budget at Completion (BAC) - It is total budget allocated to project work. It is
plotted over the project time.
BAC = Baseline Effort-hours * Hourly Rate
c. Estimate at Completion (EAC) – It is calculated by dividing budget at
completion by the cost performance index.
EAC = Budget at completion / cost performance index
Following table shows the earned value analysis for the project work:
Earned Value Analysis:
Labor Cost
Particulars Total Cost Project
Manager
Business
Analyst
Tester
Actual Cost $349,500 $112,320 $137,280 $0
Budget at Completion $510,000 $280,800 $205,920 $99,840
Earned Value -$334,000 -$123,552 -$82,368 $0
Estimate at Completion $525,500 $269,568 $260,832 $99,840
Actual Cost $349,500 $112,320 $137,280 $0
New Estimates $189,700 $171,600 $160,160 $99,840
New Estimate at
Completion
$539,200 $283,920 $297,440 $99,840
Variance -$13,700 -$14,352 -$36,608 $0
It is analyzed that the cost variance of this project is negative; therefore the project is over
budget. There is an increase in cost as compared to actual cost and planned cost.

MANAGING IT PROJECTS 23
Conclusion
It is concluded that the cloud system implementation plan is consisted of various benefits
in the business process of company so that there is increase in market share, increase in business
productivity. Therefore, the business is benefited due to implementation and received positive
project outcome. The project activities are followed of proper schedule to finish the work on
scheduled time. After analyzing earned value analysis, it is estimated that there is negative cost
variance; therefore the project plan is over budgeted. Communication plan helps the project
stakeholders to interact and cooperate with each other to make a successful project plan. Risk
management plan determines the project risks which are occurred due to implementation of
proposed system in cloud computing environment. Mitigation steps are also taken to make the
project risk free so that there is no possibility of project failure within scheduled time as well as
budget. Quality is also analyzed for the project to deliver quality products and services to client
for meeting with the business requirements.
Conclusion
It is concluded that the cloud system implementation plan is consisted of various benefits
in the business process of company so that there is increase in market share, increase in business
productivity. Therefore, the business is benefited due to implementation and received positive
project outcome. The project activities are followed of proper schedule to finish the work on
scheduled time. After analyzing earned value analysis, it is estimated that there is negative cost
variance; therefore the project plan is over budgeted. Communication plan helps the project
stakeholders to interact and cooperate with each other to make a successful project plan. Risk
management plan determines the project risks which are occurred due to implementation of
proposed system in cloud computing environment. Mitigation steps are also taken to make the
project risk free so that there is no possibility of project failure within scheduled time as well as
budget. Quality is also analyzed for the project to deliver quality products and services to client
for meeting with the business requirements.

MANAGING IT PROJECTS 24
Bibliography
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scheduling, and controlling. John Wiley & Sons, 2017.
[2] Turner, J.R. Handbook of project-based management (Vol. 92). New York, NY: McGraw-
hill, 2014.
[3] Larson, E.W. and Gray, C.F. A Guide to the Project Management Body of Knowledge:
PMBOK (®) Guide. Project Management Institute, 2015.
[4] Binder, J. Global project management: communication, collaboration and management
across borders. Routledge, 2016.
[5] Hornstein, H.A. The integration of project management and organizational change
management is now a necessity. International Journal of Project Management, 33(2), pp.291-
298, 2015.
[6] Joslin, R. and Müller, R. Relationships between a project management methodology and
project success in different project governance contexts. International Journal of Project
Management, 33(6), pp.1377-1392, 2015.
[7] Muller, R.,. Project governance. Routledge, 2017
[8] Karaman, E. and Kurt, M. Comparison of project management methodologies: prince 2
versus PMBOK for it projects. Int. Journal of Applied Sciences and Engineering Research, 4(5),
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[17] Kendrick, T. Identifying and managing project risk: essential tools for failure-proofing your
project. Amacom, 2015.
[18] Bourne, L. Stakeholder relationship management: a maturity model for organisational
implementation. Routledge, 2016.
[19] Newton, R. Project management step by step: how to plan and manage a highly successful
project. Pearson UK, 2016.
[20] Ramazani, J. and Jergeas, G. Project managers and the journey from good to great: The
benefits of investment in project management training and education. International Journal of
Project Management, 33(1), pp.41-52, 2015.
[17] Kendrick, T. Identifying and managing project risk: essential tools for failure-proofing your
project. Amacom, 2015.
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implementation. Routledge, 2016.
[19] Newton, R. Project management step by step: how to plan and manage a highly successful
project. Pearson UK, 2016.
[20] Ramazani, J. and Jergeas, G. Project managers and the journey from good to great: The
benefits of investment in project management training and education. International Journal of
Project Management, 33(1), pp.41-52, 2015.
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