CMMS Software Project Proposal for San Antonio Airport Operations

This project proposal, submitted to St. Mary's University in partial fulfillment of a Master of Science in Industrial Engineering, outlines a CMMS (Computerized Maintenance Management System) software solution for San Antonio Airport. The airport currently faces operational inefficiencies due to manual processes and a lack of responsiveness. The proposal includes a literature review of CMMS generations, identifies business needs like efficient work order management and inventory tracking, and details the proposed product's features, such as a complaint box, home screen, reporting capabilities, and alert features. The project's scope focuses on automating maintenance activities and addressing airport-related complaints, while limitations are also acknowledged. Metrics for measuring success, deliverables, and a timeline are provided, concluding with a discussion of the project's potential to improve airport operations and efficiency. The proposal also references several sources in the field of CMMS and maintenance management.

Running Head: CMMS 1
TITLE PAGE
SAN ANTONIO AIRPORT
By
ARUN JOSE THOMAS
CMMS Software Project Proposal
Submitted to the Graduate Faculty of the St. Mary's University in partial fulfillment of
the requirements for the degree of Master of Science in industrial Engineering SAN ANTONIO,
TEXAS 2019

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ABSTRACT
The airplane terminal of San Antonio is faced with several problems hence they are
making all their efforts to solve the problem as well as fully improve their operations. The Most
work of the plan´s terminal is done manually that expands the ton of time and it is not
productive. The efficiency of the activities can be improved through the upkeep division which
began using CMMS programming to computerize a part of the airplane’s task. In fact, even for
the move to use this programming, the organization is to be confronting several issues daily, for
instance, workers are not responding to the demand of the organization. The current framework
is not proficient enhancing the time loss as well as the loss in cash. And for this proposition
venture, we will discuss the problems this airport is currently confronting hence gives a proposal
to promote their operations.

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Table of content
Contents
ABSTRACT....................................................................................................................................2
Table of content...............................................................................................................................3
INTRODUCTION...........................................................................................................................3
LITERATURE SURVEY................................................................................................................3
First generation (punch Cards).....................................................................................................3
Second Generation (Mainframe PCs)..........................................................................................4
Third Generation (Minicomputer)...............................................................................................4
Fourth Generation (PCs and LAN)..............................................................................................4
Fifth Generation (Browser – based CMMS)................................................................................4
6th Generation (Web-facilitated CMMS)....................................................................................5
Seventh Generation (Multi-inhabitant CMMS)...........................................................................5
BUSINESS NEEDS/REQUIREMENTS.........................................................................................5
PRODUCT/SOLUTION OVERVIEW...........................................................................................5
MAJOR FEATURES.......................................................................................................................6
SCOPE AND LIMITATIONS........................................................................................................7
METRICS AND MEASURES........................................................................................................7
DELIVERABLES............................................................................................................................7
TIMELINE......................................................................................................................................8
CONCLUSION................................................................................................................................9

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INTRODUCTION
Computerized Maintenance Management System (CMMS) programming was intended
for PCs to make upkeep the executives basic. For some situations like EAM (Enterprise Asset
Management programming. The product is employed to maintain the specific schedules, for
instance, examination of the generator. This product help in client´s empowerment in their
micromanagement of the clients ‘activities in an effective and a composed manner.
LITERATURE SURVEY
Currently, North America employs CMM system software for the organizations’´
assembling. This program was first in use during the year 1960, just from this time it has helped
in form checking, reporting and also in institutionalizing. While the latest software of the kind
was developed in 1965 with accessibility to help in enterprise assembling. There was serious
change in the improvement of this CMMS programming within a short time since the PC
industry development as well as transparency of the web, this had the option of obtaining the
product.
First generation (punch Cards)
The framework first employs the use via upkeep expert as a reminder of seeing key errands, for
instance, oil of motors replacement. The request of work information were put as a code
disappointment and also the punch cards that were then in the utilization of the PC card users.
Second Generation (Mainframe PCs)
The second generation developed after 10 years of the original development. The key change
that happened during this era was the use of paper shapes as opposed to the punch cards. Daily
activities as well as the work request were printed on the paper which were then conveyed

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manually to the support group. When daily jobs were fully exhausted the structures were filled
by specialists and pass over the information a computer placed at the centralized position.
Third Generation (Minicomputer)
Since there was a need of higher interest in executing the CMMS, less actions could not bear its
cost. In with these minicomputer lines were obtained in 1980s which make it highly moderate.
Currently, capacity taking example, announcement were done with the product where the
product can keep operating on green terminals and moreover, professionals help store the
information as long as the assignment was completed.
Fourth Generation (PCs and LAN)
This generation is traced back in 1990 and here the age of application of CMMS, for instance,
there was creation of Microsoft access. Moreover, the custom application form were created as
the CMMS programming base.
Fifth Generation (Browser – based CMMS)
Buyers migrated from the access application base to framework based system of program before
the bargain part. These uses can be obtained to help in using standard internet browsers, for
instance Firefox and chrome. And for this generation the updating of the CMMS programming is
done locally.
6th Generation (Web-facilitated CMMS)
In this generation there was opening form of any gadget associated web, for instance, PDAs and
PC tablets. In these lines experts had options to program in anyplace using web.

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Seventh Generation (Multi-inhabitant CMMS)
For this generation cloud facilitating that supplanted complex and also tedious sever set up and
plan. Here everyone is able to share the application using the same fixes, security and redesigns.
BUSINESS NEEDS/REQUIREMENTS
Right now, there's a framework that was created by the upkeep office via the utilization of a
CMMS program but this framework fails to meet desires of the organization. The commerce
requires of the framework they need are recorded below;
 The framework might be conveyed at the air terminal that permits receiving work orders
and undergo specialists efficiently.
 The framework should do all activities in less time.
 The framework need to work under Windows, not as a centralized server software.
 The framework might keep records of stock and create inventory reports.
 The framework might utilize less assets and should not squander resources.
 All upkeep operations should be submitted via the online system.
PRODUCT/SOLUTION OVERVIEW
The suggested solution shall be a framework that does all the assignments listed below:
 Online complaint location through which they obtain complains from the travelers and
representatives might inform the support office about complain.
 Department Maintenance ought to be capable to find a nearby specialist which can do an
assignment and inform the specialist through mail or phone to do this assignment as
before long as conceivable. The framework should not mail all specialists and wait for
their responses.

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 The specialists who shall take on the work will fill out the work arrangement before the
work is began. The laborer need to state the time they get the work order and enter the
cost of the assignment and hardware that require from the stock to finish this order.
 The system can produce a good report on work orders highlighting the time as well as
the cost of the orders.
 All the laborers in the department of maintenance need to be trained to enable them use
these systems. When employee don´t use the smartphones for checking their mails in
time then the system requires to call and give notification to the employees who the work
is allocated to.
MAJOR FEATURES
Complaint Box: In the complaint box, the department of maintenance will be able to get
complains from the employees and passengers.
Home Screen: This is the page where the department of maintenance will be accessing the most
complains of the system.
Generating Report Feature: The system functionality in developing a report and send the
report to the department maintenance.
Order Form Filling Screen: Employees enters the time they start the work and complete their
task and also the required equipment from the platform inventory they do.
Alert feature: This is the screen that gives the notification of the complaints to the department
of maintenance.
Call Feature: This helps in giving the notification to the neighbor employees through call when
the worker is non responsive to the notification on email.

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SCOPE AND LIMITATIONS
The research concentrates on the automating the maintenance activities at the airport as well as
receiving the complaints about the airport issues and then addressing those issues.
METRICS AND MEASURES
In regards to any service of web-based as well as their application, basic measurements is
the several of clients. This metric would be checked for long period of time the framework is
conveyed. The framework must too be simple to utilize for its clients. We too will check the
method which deals with client complaints in terms of how rapidly the problems are settled.
Quality assurance is another area that's basic for the working of the air terminal. The delays in
dealing with the support operations can results to delays in flights so the framework need be free
from air and proficient. Execution is a critical figure that is linked to client involvement so the
framework ought to fulfill its clients in terms of performance.
DELIVERABLES
The deliverable that are related to the management of the project are status report, presentation
and Final Project Report.
The deliverable Related to software is as below;
1. Software User Guide and Manual
2. User Stories
3. Proposal
4. Issue Log

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All the deliverable submission are done through the email. The deliverable of software are
updated and then released on the GitHub repository,
TIMELINE
On May 25, 2019:
▪ Project proposal
▪ Identification of minor problems or issues
On June 15, 2019
▪ Proposal approval
▪ CMMS Deployment and Integration
On June 30, 2019
▪ Testing
o Test how frequent it can resolve the problems arising in airport
▪ Maintenance
▪ Under operation

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CONCLUSION
The project outline for the stories that are linked and associated with the project. These
modern functionalities of the system hence there will be several assignments which would be
created during the process in the maintenance request of the airport. All the activities and task
are probable to change. The plan of the project will be followed throughout the project to help
realize the success of the operation.

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