BSBLED806: Planning and Implementation of a Coaching Strategy

This report presents a comprehensive coaching strategy designed for Sim's Hardware, aiming to enhance work processes and performance. The strategy begins by outlining the organizational context and needs, emphasizing the company's mission to provide quality products and ensure customer satisfaction. It then details the necessary resources, including financial and HR components, and defines key objectives and milestones. Expected outcomes include the development of a strong coaching program, modern coaching tools, and improved communication and value management skills. The report further explores interactive training methods, diverse employee learning styles, and the roles and responsibilities of key individuals within the coaching strategy. The scope of the strategy involves a two-stage approach focusing on coaching purpose, implementation, and workplace integration. The report also highlights organizational support, timelines, and the review process, concluding with a summary of the expected benefits and a list of references.

PLANNING AND IMPLEMENTATION
OF A COACHING STRATEGY
NAME OF THE STUDENT:
NAME OF THE UNIVERSITY:

COACHING STRATEGY
 The target for a coaching program is to improve the work process as well as the
work performance.
 The work process usually focuses on different situations, skills and business goals
that are important for business success.
 The strategy for a coaching activities are thus one of the most important elements
of a business.
 The presence of an effective style of coaching is essential for the success of the
organization in the long run.

COACHING STRATEGY
Organizational Context and needs
 The mission of Sim’s Hardware is to provide quality products that are be able to
ensure the satisfaction of the customers.
 The mission is also relevant as because such kind of mission can ensure the value
of money for the customers.
 The new agenda of the coaching strategy is also to ensure an easy reach to the
targeted customers and create success for the organization.
 Apart from this the major aim of the company is to perform the coaching process
to develop a strong and better safety plan.

COACHING STRATEGY
Resources required
The major resources that will be required for the achievement of the organizational
context and needs are as follows;
 Financial Resources- The allocation of the appropriate budget for the
implementation of a coaching program is the basic need of the training program
(Jarvis & Williams, 2017). The proper allocation of the financial asset along with a
constant supply of the financial asset can help manage the coaching program easily.
 HR Resources- The most important part of the coaching program will be the
creation of a coaching team that can be formed by the HR team. A HR team will
have to analyse the internal and external data to get a clear idea of the resources
that are present and the ones that are going to be integrated to be a part of the new
coaching program.

COACHING STRATEGY
Resources required
 Determining the Objectives- The identification of the problems and gaps in the
current management and then selecting them needs to have a list of different
objectives that are quite important for the organization. The determination of the
different objectives needs to be ensured in a proper manner to ensure success.
 Setting the milestones- The setting of the different milestones is equally important
for the business as because the setting of the milestones can ensure the success of
the coaching program that will be implemented in the coming days (Jarvis &
Williams, 2017).
 Time- Time also is an important resource in the development of the coaching
strategy. The selection of a proper time schedule can be key to the growth of the
new plan.

COACHING STRATEGY
Expected outcomes
The expected outcomes of the following project are as follows;
 Outcome 1- Development of a strong coaching program of Sim’s Hardware
 Outcome 2- Development of modern coaching tools and resources
 Outcome 3- Development of a proper and imperative coaching strategy that can
help to develop communication and value management skills

COACHING STRATEGY
Methods of interaction while delivering the coaching
 The use of interactive training methods can be implemented in the Sim’s
Hardware stores.
 The interactive training can be helpful for the classroom style lectures that can
help add a new level by the addition of interactive and different group activities
for the training experience.
 The different interactive methods that will be important for the organization
includes the likes of small group discussions, case study reviews, demonstrations
and role playing.
 All these methods can be beneficial for the delivery of great coaching activities.

COACHING STRATEGY
Different learning styles of the employees
There can be different learning styles of the employees of Sim’s Hardware. The
presence of a diverse range of workforce in the organization is all because of the
large number of stores of the organization (Tilka & Johnson, 2018). The presence of
people from diverse backgrounds and ethnicity attracts different types of learning
styles and personality types (Tilka & Johnson, 2018). Such a diverse background
provides the best environment possible for the employees to succeed. Some of the
learning style of the employees of the company will include;
 The student style (Visual and verbal learners)
 The independent style (Visual and Nonverbal learners)
 The hands on learner styles

COACHING STRATEGY
Roles and Responsibilities of key individuals
Some of the key roles and responsibility the key individuals in the coaching strategy of Sim’s
Hardware are as follows;
 HR roles- The HR management of the team has a great role to play in the organization as the
HR department will be the ones who will be arranging for a new and better HR role in the
organization (Kurz, Reddy & Glover, 2017). The HR department has the role of recruiting the
individuals who will be managing the coaching department of the organization.
 Problem solving team- The problem solving team within the coaching department will be
engaged in identification of the problems and then solving them accordingly to ensure a smooth
transition of the problems (Tilka & Johnson, 2018).
 Other roles- There are some other roles that are equally important in the new coaching
department (Tilka & Johnson, 2018). For example the logistics of the department has to be
taken care by some individuals and the other needs of the department must be undertaken by
some selective department or individuals.

COACHING STRATEGY
Scope of strategy
 The scope of the coaching strategy that will be implemented in Sim’s Hardware will include
a two stage approach (Nguyen, 2018).
 The first stage of the scope will include the purpose of the coaching, the need to introduce
the coaching strategy, the major change in the current coaching techniques of Sim’s
Hardware and the people who will be involved in the coaching (Rush, 2018).
 The second stage of the scope will involve the need for the inclusion of the people in the
organization and the need for their coaching and to be more specific the precise needs of
each of their coaching purposes (Kurz, Reddy & Glover, 2017).
 Apart from this the second stage of the scope of the coaching will also involve the place of
the coaching in the workplace.
 The management of Sim’s Hardware has selected a total of 15 stores with adequate
facilities for starting the new coaching facilities.

COACHING STRATEGY
Overall organizational support
The overall organizational support can be achieved by the organization by means of
following some simple steps. This includes the likes of;
 Idea about the employees
 Ensuing transparency within Sim’s Hardware
 Collaborating with the organization
 Clearing objectives and goals
 Building mutual trust

TIMELINES FOR COACHING STRATEGY
IMPLEMENTATION

DISCUSSION OF THE INDUCTION,
DESIGN AND TRAINING TOOLS
The induction, design and use of the training tools and resources for the trainees and
coaches will be selected by the coaching department of Sim’s Hardware. The
induction and designing of the total process will involve the inclusion of some of the
steps that are as follows;
 Identification of the precise needs of the coachees
 Need for on the job training of workers
 Delegated tasks and Projects
 Proper reading, understanding and presentation of the assignments
 The training tools will involve the use of modern forms of digitalized tools that
can be beneficial for the better learning of the coachees.

COACHING STRATEGY
Review Process
 The above mentioned processes and changes in the coaching theory can help the organization to
gain a strong position in the market in the coming days.
 The overall organizational support of the management and the use of the advanced tools in the
process can be a key for the success.
Summary of the outcome
 The overall organizational support of the management and the use of the advanced tools in the
process can be a key for the success (Nguyen, 2018).
 Though the present gaps in the organizational coaching process can be improved using the current
strategy, the future development of the tools and techniques and a better use of the social media
tools can also prove to be equally beneficial for the success of the organization in Australia.

REFERENCES AND BIBLIOGRAPHY
 Jarvis, J. E., & Williams, I. A. (2017). A case study exploration of strategies to improve
first-line supervisor problem-solving abilities in the retail supermarket
industry. International Journal of Applied Management and Technology, 16(1), 6.
 Kurz, A., Reddy, L. A., & Glover, T. A. (2017). A multidisciplinary framework of
instructional coaching. Theory into practice, 56(1), 66-77.
 Nguyen, V. (2018). A Study of Implemented Service Concept Coaching in Retail Chain
Stores in Estonia: Case: Vero Moda/Jack & Jones.
 Peláez, M. J., Coo, C., & Salanova, M. (2019). Facilitating Work Engagement and
Performance Through Strengths-Based Micro-coaching: A Controlled Trial Study. Journal
of Happiness Studies, 1-20.
 Pratiwi, P. S., Tjondronegoro, D. W., Xu, Y., Li, Y., Trost, S., & Clanchy, K. (2018, March).
Automated e-Coaching System Architecture Framework for Promoting Physical Activity.
In 2018 International Conference on Intelligent Autonomous Systems (ICoIAS) (pp. 88-91).
IEEE.

REFERENCES AND BIBLIOGRAPHY
 Rush, D. (2018). From Couching to Coaching: How do we get families engaged in
early intervention? It starts with us communicating their enormous influence on
their children’s development. The ASHA Leader, 23(10), 46-52.
 Sola, M. O. (2019). Strategies to Reduce High Employee Turnover in Retail Grocery
Store (Doctoral dissertation, Walden University).
 Tamblyn, E., Wright, S., Konig, Y., Connolly, C., Hendren, C. D., & Lejeune, A.
(2019). U.S. Patent Application No. 16/139,662.
 Tamblyn, E., Wright, S., Konig, Y., Connolly, C., Hendren, C. D., & Lejeune, A.
(2019). U.S. Patent Application No. 16/139,662.
 Tilka, R., & Johnson, D. A. (2018). Coaching as a packaged intervention for
telemarketing personnel. Journal of Organizational Behavior Management, 38(1),
49-72.