Analyzing the Impact of Coaching and Mentoring on Tesco's Growth

This presentation provides an overview of coaching and mentoring within the context of Tesco, highlighting their significance in business development and employee growth. It differentiates between coaching and mentoring, emphasizing that coaching is task-oriented and mentoring is relationship-oriented. The presentation details the importance of coaching for training employees, introducing new systems, and establishing strong relationships, while mentoring focuses on long-term support, self-development, and reducing employee turnover. Activities for both mentoring and coaching, such as providing challenges, feedback, and training sessions, are explored. The benefits of these activities include employee retention, personal development, and improved team building. The presentation also touches on the push and pull model of coaching and concludes by asserting that coaching and mentoring are effective for both business and personal development, ultimately leading to greater success for Tesco.

INTRODUCTION
Coaching and mentoring are development activities in which coach and
mentor guides, directs and controls the activities of people along with establishing
strong relationship with them that is based on trust. Coaching is the process of giving
support to the individuals, teams or groups in achieving self-awareness, self-
management skills and self-efficiency. Mentoring is a developmental process in which a
well experienced person shares his knowledge, skills and suggestions with an individual
who require it in his job, study or in any aspect through a series of conversations. Here,
Tesco has been chosen with keeping in consideration of which coaching and mentoring
will be defined along with various concepts related to them.

What is mentoring and coaching?
 Mentoring and coaching are two different things. They are assumed to be similar but in actual,
both are different from each other. Coaching is task oriented and mentoring is relationship
oriented.
 In coaching, coach is focused on the specific development areas of an individual and issues
faced by him. It is for short term to achieve specific and immediate goals.
 Coaching is performance driven. It has purpose to improve the individual’s performance on the
job. This involves either enhancing current skills or acquiring new one.
 Overall, it can be said that coaching is an activity under which coach directs a person to achieve
some specific result and helps him to improve awareness and knowledge with regard of
company objectives. Through this, individual can able to increase their performance.

Significance of Coaching-
In context of TESCO, coaching plays a significant role for guiding and
teaching their employees and workers for achieving company’s success. This is an
important activity which influences the employee’s performance and their efficiency as
well.
Proper coaching reflects individual’s development as well as firm’s growth.
Coach is a person who renders coaching. His major aim is to help and empower others
to achieve personal and organisational goals. There is a huge importance of coaching in
the business purpose. It is explained as follows-

 In TESCO, there is the need of well trained employees who can effectually deal with
the customers and satisfy their requirement and queries by proper communication and
coordination. Only coaching is the activity under which coach can provide training
and guidance to work within organisation.
 When Tesco introduces new system and program then it is required to provide
coaching to their workers.

 Through coaching, Tesco can establish a strong relationship between workers and
coach for the purpose to fulfil set target. This method create an effective relation
between individuals in company.
 With the help of coaching, Tesco can offer plenty of knowledge about the business
activities and functions that will help employees to understand every aspect in a clear
manner.

Significance of Mentoring
Mentoring is different from the coaching because coaching is a short term process
while mentoring is for long term. It is an ongoing relationship that can last for a long period in
Tesco. Mentoring is required when a company seeks to have more knowledge and new technical
skills. Thus, for the same, company organises mentoring program for providing training to their
employees. There is high significance of this in Tesco which is explained as below-

 The purpose of mentoring is to provide support and self development opportunities for
employees and workers to help them reach their highest level of potentials. It also
creates a harmonious organisational culture and structure.
 Monitoring programs play a key role in decreasing the employee’s turnover. Through
effective mentoring, employees can feel self motivated and enthusiastic. It will help in
making them able to work with higher efficiency by which they would get promotion
and increment in their salary.

 From mentee’s point of view, mentoring is important to gain self confidence, a sense
of self growth and understanding of their importance to the organisation.
 For mentee, it is an opportunity to reflect his own progress and resolve problems. This
can be helpful to analysis the personal strengths and weaknesses of an employee in the
business context.

Activities of Mentoring in the organisation
 It is important for TESCO to identify the way in which mentoring can work in
company for running their business functions and activities in a smooth way. It is the
major task to do mentoring at the workplace. TESCO follows some specific steps for
mentoring their workers and employees in company. These steps are as follows-

 In the next stage mentor provide the challenges and task for completion. Mentor has
spent some time with mentee and provide them the effective solution also mentor
gives the ways to solve the task more effective manner.
 The next activity is that How interaction with their task and challenges., under this
identify that how to address a challenging situation by using the skill and knowledge.

 In the next stage mentor provide the verbal feed back to their mentee. mentor observe
his mentee in their presentation and give them feedback on their performance.
 The next one is read up, in this stage mentee read a new business and professional
book or articles and discuss their views and opiniuns about it.
 Then a vision statement is created. In this stage, mentor ask their mentee to create a
vision statement that brife about where he want to be in five years.

Activities for coaching in organisation
 Coaching is also very important in the business context, this is very helpful for identifying and
completing short term tasks and objectives in company. It is very important for increase the
work efficiency of employees. There are various activities in coaching like:
 Company uses training sessions under this coach has identify the needs and requirement of
training.