Learning & Development: Self-Assessment & Coaching Skills Plan

This report focuses on learning and development, specifically concerning coaching skills. It begins with an introduction to learning and development in a business context, emphasizing professional development through training, programs, and online activities. The report uses a coaching self-assessment tool to identify two key areas for development: communication skills and self-improvement skills. A development plan, based on the GROW model, is then outlined to improve these skills, with specific actions, resources, and timelines. The plan addresses enhancing communication, self-improvement, emphasizing, and challenging skills. The report concludes by summarizing the importance of self-assessment in identifying areas for improvement and using a development plan to minimize weaknesses and achieve goals.

Learning and development

Table of content
 Introduction
 Self assessment tool
 2 key areas of development
 Development plan
 Conclusion
 References

Introduction
 Learning and development is a term which is used to describe each element used by
business in order to encourage professional development among employees which includes
training courses, development programs and online development activities.
 The present study also helps to understand the importance of coaching skills within an
individual in order to become a coach.
 For that, PPT complete the coaching self-assessment tool in order to determine the 2 key
areas of development.
 Further, it also focused upon development plan by undertaking 2 areas based upon coaching
model.

Coaching self-assessment tool
Skills Where I am currently using this skill Rating/10 Action I want to take
Listening I used this skill in order to absorb, understand and retain
other people so that I can advise accordingly.
8 In order to improve the skill, I start becoming
more attentive and do not interrupt between
them.
Questioning I used this skill in order to get grips with issues that helps to
understand thoughts and feelings. Also, I asked different
types of question in order to understand the issue and
perception of people.
7 To improve the same, I start avoid the use of
rhetorical questions.
Building Rapport Building Rapport used by making eye contact and learning
forward that helps to feel understood. This in turn helps to
make effective relationship
7 In order to increase the rating, I start increase the
conversation between the people so that
relationship can be maintained between teams.
Giving Feedback I used this skill in order to identify my weakness by
colleagues so that effective changes can be done. Through
this, I can also engage team members and remain them
motivated.
9 I can consider the current skill as a strength and
to enhance rating, I should start communicating
with other members in order to generate the best
outcomes.
Empathizing I used this skill when one of the team member may hurt
physically and then I show kindness in order to understand
their pain
6 I am poor in this skill and to improve the same,
should focused upon feedback as well as identify
there should not be any bias.
Goal Setting Whenever new strategy developed, I ensure to set up a goal
that helps to meet the same within a defined tenure
9 I have a strong goal setting skills and to improve
the same will consult with other people to
generate best outcome.

Continued…
Challenging I used this skill when one of the employee face any
challenge with regard to any situation.
8 To improve the same, must use critical
thinking abilities that helps to make effective
decision.
Reviewing learning I used this skill in order to understand the loopholes and
learning among employees
6 Due to poor rating, there is a need to improve
the skill by start interacting with other
employees so that learning can be reviewed.
Self-improvement I used this skill when I receive the feedback from the
people and then make an action accordingly.
5 In order to improve the same, I must focused
upon feedback and collect reviews from other
so that I determine my weaknesses and then
make action accordingly.
Communication skill I used this skill when I motivate employee and also share
my views to others.
5 There is a need to improve the skill by
focusing upon online material used so that I
can improve the communication skills.
Emotional intelligence I used this skill in order to understand other’s behavior
that helps to interact with others and manage the adverse
situation effectively.
6 Having medium rating regarding emotional
intelligence, I must perform self-evaluation
and also examine how I am react to stressful
situation as well.

Determine 2 key areas of development
Communication skill
• coach cannot express their views and this in turn create a negative impact over their team
members
Self improvement skill
• make a plan with regard to careers and improve how they present themselves
professionally

Development plan that focused on
developing identified skills
 There are range of models used by the individuals
as per their requirement but among all, GROW
model helps to understand the importance of
setting goals, improving performance and
coaching.
 By using the stages mentioned in a model,
individual also set up the development plan that
helps to improve the skills and also attain the
goals i.e. to become a coach.

Continued…
Skills that need to be
improved
Importance of focusing upon this skill Resources Action need to be taken Tenure
Communication skills There is a need to focus upon such skill
because having effective communication skill
always assists to share the views to each other
and this in turn assist to generate the best
outcome as well
Books, online seminars
and tutors supports to
improve the skill
In order to improve the skill,
effective session can be attend
through online classes, that
assists to improve the skill and
also generate the best outcomes.
Along with this, reading books
for a specific tenure also assist
to improve the skills within a
limited time.
3 weeks
Self-improvement skills There is a need to improve the skill because it
helps to determine the strength and weakness
possessed by me. Along with this, it has been
also determined that by identify the skill, I am
able to make effective planning pertaining to
weakness
Online website and
colleagues are consider
as a key resource
To enhance the skill, I will start
taking feedback from the team
members in order to determine
the weaknesses. Also, I start
filling the online self-
assessment tool that helps me to
determine weakness.
5 weeks

Continued…
Emphasizing skills There is a need to focus upon this because it
improves the capacity to communicate with
others and build one’s ability to guide others.
Therefore, with the help of this skill, I am able
to under each other views and provide my
views over them.
Online website and
tutors are recognize as a
key resource to improve
emphasizing skill.
To raise the rating of
emphasizing skill, is start
attending training courses
online from professionals. In
addition to this, I start working
with cross-department workers
that helps to increase
collaboration and emphasize the
soft skills
5 weeks
Challenging By focusing upon this skill, I can make
decision by critically evaluating the situation.
Also, I am able to offer the best solution that
might not affect the unity of a team even in an
adverse situation.
Team members, online
materials etc.
To improve the challenging
skill, I will start working in a
team where I make a decision.
also, with the help of team
workers, I started discussion
which in turn assists to improve
the challenging skill
It takes 9 weeks in order to
improve the results.

Conclusion
 By summing up above report it has been concluded that that with the help of self-assessment tool,
individual can determine which skills need to be improved and focused in order to become a
coach.
 Further, there are two main key areas identified by using self-assessment tool which include
communication skill and self-improvement that need to be overcome by using effective
development plan.
 Also, by using development plan, the weaknesses can be minimized and this in turn helps to attain
the defined goals within near future. It further included different strategies that assists to generate
the best outcomes and met goal as well.

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Continued…
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