Plan and Implement a Coaching Strategy - Part 3 Activity 1

This project outlines a comprehensive coaching strategy designed for XYZ gas station's new promotional program, RUN. The strategy encompasses various aspects, starting with administrative details such as documentation and reporting templates. It then delves into the identification of material support, including data sources and resource allocation for effective implementation. The plan details the application of the strategy in the workplace, defining key performance indicators (KPIs) and establishing a strategic rhythm. Objectives include providing proper training, maintaining timelines, and offering financial descriptions to trainees. The project also addresses the use of tools like content authoring software and social media to enhance training delivery. Expected outcomes involve internal and external stakeholders, focusing on the roles and responsibilities of trainees, trainers, and board members. The project also covers modes of interaction, preferred learning styles, compliance analysis, required coaching skills, scope, recruitment process, and methods of review, including timelines and milestones. The chosen coaching strategy includes both online and face-to-face methods.

Rafi Ahmed Mohammed
201800912
Plan and implement a coaching strategy
Part 3
Activity 1: Designing of a coaching strategy
Introduction:- XYZ gas station is bringing a new program RUN, which is a kind of promotion
where customers are supposed to given with a voucher card and they can redeem it online on
XYZ gas station’s website. There are many rewards after redeeming, from chocolate, electronics
and the highest price is a SUV car.
Coaching Strategy
1. Administration: The documents that must be used in the processing of the coaching strategy
will include provisioning of the templates that will help in better understanding of the
requirements of the employees. This incurs the fact that the reporting of the employees will be
performed as per the reporting time of the employees. Proper data of the personal information is
one of the major aspect that will be required for better management of the student allotment and
management. Usage of the PowerPoint, Visio and other document revising control software will
be used in for data compliance.
2. Strategy implementation (Identification of material support)
For proper implementation of the strategy implementation, establishment of the annual
objectives for better estimation of the project that will be performed by the strategic management
of the business organization. Formulation of the policies and execution of strategies are also
formulated. Proper resource allocation will be performed as per the management of the
performance of tasks and activities. The main aspect that will be included is that the employees
of the coaching centre will be provided with pdf for better understanding of the courses and this
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Rafi Ahmed Mohammed
201800912
Plan and implement a coaching strategy
Part 3
is one of the major aspect that will benefit the functioning of the coaching centre. Data must be
gathered from peer reviewed and proper authenticated articles. This is one of the major aspect
that will provide better authentication of data.
3. Strategic Implementation (Application in Workplace)
The steps that must be included in the functioning of the strategy implementation
includes roper defining of the strategy framework, after developing the strategy framework, a
plan must be built. This will be performed by the leaders of the organisation. After completion of
the plan development the main aspect that will be taken into concern is defining of tee KPI. In
case of preforming of the KPI, SaaS infrastructure is preferred. This includes the fact that the
management of the KPI selection must be kept simple. After completion of the KPI defining
process, establishing of the strategy rhythm is performed. After completion of the strategy
rhythm, the main functional aspect that is taken into consideration includes proper
implementation of the consistent and simple strategy report.
4. Objectives
The objectives of the project are as follows: -
 The main objective of this project is to provide proper training to the trainees.
 Maintaining proper timeline of service provisioning is also another major aspect
of the entire project.
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Rafi Ahmed Mohammed
201800912
Plan and implement a coaching strategy
Part 3
A proper financial description must be provided to the student that will provide a better
understanding of the fees structure.
The tools that is required in providing of training of the entire system includes content
authoring tool, video editing software, social media and learning management system.
Designing and creation of other tools
The most important tool that is required in the processing of training provisioning is the
content authoring tool. Authoring tools are software platform tools that are used by the software
platforms as per the incorporation of the variety of media processing tool as per the interactive
courses that will be taken into consideration. Usage of video editing toll will help in better
creation of videos that will be treated as the course study materials. This is one of the major
reason that functionality of the process will get better as per the processing of the data
management (Attri and Wu 2017). This creation of the video will help in gaining attraction of the
customers and hence processing of the data management will be performed. Usage of social
media as a tool will help in reaching out to the employees in a better manner. This helps in
attracting new trainees or getting enrolled in the course. This enrolling process helps in better
customization of the project as per understanding of the tasks that are to be performed. Learning
Management System tool is one of the major aspect that benefits the training organization with
the help of this tool proper management of track performance can be performed. Creation of
courses can be made in a proper manner.
5. Expected Outcomes
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Rafi Ahmed Mohammed
201800912
Plan and implement a coaching strategy
Part 3
a. The people in the organization that directly affect the functionality of the system can be
diversified in 2 parts, namely the internal stakeholders and the external stakeholders. The internal
stakeholders include the members of the training team who will be focussed in the functional
process of the coaching centre (MacLennan 2017). The Trainees are the main and most
important aspect of the training centre. Training staffs who will be responsible for providing
excess proper comfort to the employees will be helpful. Board of members who will be
responsible creation of plans will be beneficial for better management of the training schedule is
also considered as an internal stakeholder. The trainees are the external stakeholders who are the
most important stakeholder as revenue collection is completely dependent on the trainees of the
training organization.
b. The main focus point of the coaches will be to perform proper training process and help the
trainees in getting a better learning experience. Another major point of focus includes completion
of the training within the prepared schedule.
c. Mission statement of the entire project are as follows: -
 Provide efficient training to the trainees
 Provide proper support to the stakeholders
 Preparing proper strategy for better completion of the training process
 Completion of the training section in scheduled time (Kimsey-House et al, 2018).
6. Modes of Interaction
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Rafi Ahmed Mohammed
201800912
Plan and implement a coaching strategy
Part 3
The method of interaction that will be used in this process is electronic mode of
communication. This communication process will help in reaching out to the trainees in a better
manner and hence the main advantage that is present includes reaching out in person can be
made in an easier manner (Taylor, Doherty and McGraw 2015).
7. Preferred Learning Style
VAKT learning style is used by the trainees and persons who are being coached. This
learning style includes Visual, Audio, Kinaesthetic and Tactile process. This ensures that better
management process will be received.
8. Roles and Responsibilities of key members
The roles and responsibilities of key members are as follows: -
 Trainees: Trainees are considered as the main stakeholders of the entire system.
Training of the trainees are the main function of the training centre and all other duties
rotate around this stakeholder. This stakeholders are the sole revenue collection source.
 Trainers: Trainers are mainly concerned with proper provisioning of the training.
Performance of this stakeholder is one of the major factor on which the entire efficiency
of the training management is dependent on (Boardman et al, 2016).
 Board members: Board members are mainly concerned with the decision making
and hence better management of the project can be performed in a proper manner.
9. Compliance analysis
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Rafi Ahmed Mohammed
201800912
Plan and implement a coaching strategy
Part 3
 Target Participants: The target participants in this process are the trainees and other
business organization. Trainees are the main revenue generator. Trainees are mainly
concerned with the revenue generation in a regular basis. Other business organizations
might also buy the strategy and hence gaining revenue from that source can also be
performed (Soetanto and Jack 2016).
 Target learning: Learning process is the target learning in the training centre.
 Target transcript: Preaching of tutorials are considered as the target transcript.
 Criteria of Compliance: Criteria of compliance includes better employee training as per
the legislation mandating as per the regulations and policies (Rekalde et al, 2017).
 Results filtering: in case of result filtering a condition parameter will be selected. This
parameter will include number of trainees present in the training centre. After setting up
of the reference trainees the main advantage that will be received includes better
reference setting in case the reference number of trainees selected is 500, and the total
number of trainees is 550, the relative value will be 1.1.
The need of data identification is that data analysis can be performed in a better manner.
This proper analysis of the data will help in better commencing of the training schedule
management.
10. Required Coaching skills
The specific skills that are required by the coaching staffs includes patiently listening
ability and understanding the problem (Menendez and Williams 2015). This insist the fact that
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Rafi Ahmed Mohammed
201800912
Plan and implement a coaching strategy
Part 3
the coaching staff will be able to resolve the issue. Proper knowledge regarding the subject must
be present. This will ensure that proper training can be provided.
11. Scope of the strategy
The major scope of the strategy will include providing proper training of the trainees who
will enrol them in the training centre (Snyder, Hemmeter and Fox 2015).
12. Development of recruitment process
Recruitment process of the coaches and trainers are as follows: -
Step 1: Provide advertisement for recruitment
Step 2: Board of directors will be hired who will be hiring
Step 3: Taking assessment of the trainers
Step 4: Evaluating the trainers
Step 5: Recruiting the trainers who will be passing the assessment (North and Kumta 2018).
13. Strategy promotion
The strategy promotion technique that must be provided includes performing role play
practice, providing information that are true. After distribution of the data, breaking of the
initiative statements into chunk (Passmore 2015). Taking advice from the employees can also
benefit the buy in promotional process. Introduction of the top down management will be
beneficial in the process.
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Rafi Ahmed Mohammed
201800912
Plan and implement a coaching strategy
Part 3
14. Methods of reviews
The methods that must be implemented in the commencing of proper reviewing of the
functionality includes preparing of checklist. With the help of the checklist a data sheet can be
prepared and hence the management of the data that are gathered can be performed in a proper
manner (Knight 2018). Another method that can be implemented in the process is preparing of
research questions and gathering answers of the same can be treated as an important method of
evaluation strategy
15. Timeline and Milestone
Task Name Duration Start Finish
Training Center 1365 days Mon 25-06-18 Fri 15-09-23
Plan initiation 9 days Mon 25-06-18 Thu 05-07-18
Project planning initiation 2 days Mon 25-06-18 Tue 26-06-18
Analysis of the trainee demands 3 days Wed 27-06-18 Fri 29-06-18
Trainer expertise documentation 4 days Mon 02-07-18 Thu 05-07-18
Collection of the data 11 days Fri 06-07-18 Fri 20-07-18
Determination of the data personal data that will
be required
2 days Fri 06-07-18 Mon 09-07-18
Gathering of data of the trainees 3 days Tue 10-07-18 Thu 12-07-18
Gathering of data of the trainers 2 days Fri 13-07-18 Mon 16-07-18
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Rafi Ahmed Mohammed
201800912
Plan and implement a coaching strategy
Part 3
Comparing the documentation 3 days Tue 17-07-18 Thu 19-07-18
Evaluating allocation 1 day Fri 20-07-18 Fri 20-07-18
Scope determination 5 days Mon 23-07-18 Fri 27-07-18
Understanding the scope 2 days Mon 23-07-18 Tue 24-07-18
creation of goals and objectives 3 days Wed 25-07-18 Fri 27-07-18
Providing training 11 days Mon 30-07-18 Mon 13-08-18
allocating trainers to trainees 2 days Mon 30-07-18 Tue 31-07-18
Trainers providing training 3 days Wed 01-08-18 Fri 03-08-18
Completion of training 6 days Mon 06-08-18 Mon 13-08-18
Activity 2
1. The coaching strategy that will be chosen is online coaching as well as face to face. The
people selected are Trainer and Trainee. In this case the main advantage that is provided
includes the fact that the trainers can have a real time communication with the trainees and hence
better management of the project can be performed in a better manner.
2. The 2 selected coaches and the trainees are as follows: -
Trainer
 Mr. Oliver Tailor (Senior production supervisor)
 Mr. James White (Production supervisor)
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Rafi Ahmed Mohammed
201800912
Plan and implement a coaching strategy
Part 3
3. Implementation of AI for screening of the candidates can be performed in a better manner.
The main aspect that is taken into consideration includes the fact that the CV that are sent for
application are initially checked before it reaches the managing team. In case of CV screening
the basic reference set is provided to the AI system (Volz-Peacock Carson and Marquardt 2016).
In case the reference list is matched with the details that are provided, The CV get selected and
the recruitment process gets initiated and incase the reference list does not get matched the CV
gets rejected in the first instance and hence the CV selection process will get performed and
recruitment and selection of candidates.
4. The coaching activities that are to be performed includes better management of the
5. Monitoring of the coaching aspect can be termed as one of the major aspects that will maintain
the efficiency in the functioning of the entire training center. This is one of the major aspects that
has been benefitting the management of the training center. The main reason of such high
importance of the step is because despite having better understanding of the monitoring process
will lead to the fact that despite having proper and efficient trainees and well knowledgeable
trainees, monitoring of the entire project has been one of the major aspects that will help in
properly execute the training process (Sonesh et al, 2015). This monitoring process help in
understanding the issues that are existing the training process. This understanding of the issues
that are existing in the training process includes the fact improper management of the project is
performed. This is some of the major aspect that proper mitigation of the issue can be performed.
Hence proper monitoring of the training process can be performed in a better manner.
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Rafi Ahmed Mohammed
201800912
Plan and implement a coaching strategy
Part 3
Maintaining of relationship in between the trainees and the trainers are very important. The
major aspect that will be performed includes betterment of the intra training center relationship
in between the trainees of the organization. This betterment of the relationship process includes
the fact that trainee retention will get easier. This also helps in bettering the relationship inn
between the trainees and the trainers. This bettering of relationship in between the trainees and
the trainers helps the trainers in understanding of the demands of the trainees and hence better
retention technique can be implemented.
6. Review: From the above evaluation it can be can be stated that the management of the entire
scenario is performed with high integrity. This is one of the main reason that proper functioning
of the process will get performed as per the commencement of the monitoring process. The
results that are achieved are as per expected (DaviD 2016). It is seen that the trainees are highly
benefitted from the functional process and hence the management of the success of the training
project can be expected. The trainees share a proper bond with the trainers. The trainers are
highly knowledgeable and are efficient enough to provide proper training to the trainees. From
the above observation process it can be stated that the training process has been getting better
and it is reflected from the training process and the increase in trainees’ numbers are also
increasing. This proves better management of the business processing.
7. Future strategies
Technology implementation in the field of training process is considered to be one of the
most important future strategy that will benefit the functioning of the training center.
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Rafi Ahmed Mohammed
201800912
Plan and implement a coaching strategy
Part 3
The very first strategy that must be included in the training center is introduction of
digital media in the processing of the training purposes. Better connectivity can be achieved with
the help of the mobile introduction. With an increase in global penetration the main advantage
that will be provided includes proper web based learning, usage of website in the learning
process will also get benefitted. Introduction of social media in the training process will also be
beneficial in this functional stage. The main advantage that will be provided includes real time
connectivity with the trainees. This real time connectivity benefits the functional process is a
manner that will help in better training processing. Usage of blogs can also be performed with
the help of the social media tools. Adaptive learning will also increase the efficiency in the
functionality of the training process. This is one of the major process that helps in gaining better
management process. with the help of the adaptive learning model the main advantage that is
received includes better understanding of the pace at which each trainee wants to learn. This
separates the entire training module in order to process the terminology of proper learning. This
is one of the major aspects that will benefit the trainees (Wood et al, 2016). Usage of social
media tools for advertising purpose will also help in gaining popularity in the mass and number
of trainees will gradually increase.
From the above discussion, it can be stated that Technology has been evolving and so is
the usage of technology. This is one of the major aspects that will ensure that the functional
process gets better with time. The strategies that are stated in this report will provide huge
benefits to the training center in terms of increasing the quality of the services and gaining
popularity among the mass.
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