This report examines the application of the COBIT framework within the Western Australian Education Department, focusing on IT governance and change management strategies. It begins with an introduction and background, highlighting the importance of IT governance and the Auditor General's Office's concerns. The report then delves into change management, emphasizing its role in implementing IT governance frameworks and addressing potential issues like lack of knowledge and leadership. A RACI chart is presented to facilitate change management. The report analyzes the COBIT19 framework, comparing it to ITIL and ISO 27001, and discusses its benefits for enterprise governance, risk optimization, and resource allocation. Design factors such as enterprise strategy, risk profile, role of IT, and technology adoption are analyzed. The report concludes by emphasizing the advantages of COBIT19 in managing enterprise goals and strategies, with recommendations for implementation within the education department. The report also includes a plan for the department, outlining requirements, organization structure, and IT systems, as well as training and education programs.
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