Management & Operations: Leadership Theories & Coca-Cola Efficiency

This report examines the management and operations of Coca-Cola, focusing on the roles of leaders and managers in various situational circumstances. It explores different leadership theories such as behavioral, transactional, and traits theories, and their application within the company. The report also implements situational leadership, systems leadership, and contingency management approaches, evaluating their advantages and disadvantages in the workplace. Furthermore, it discusses key methods to operations management like total quality management and just-in-time inventory, highlighting their value and importance. The analysis extends to factors impacting operational management and decision-making within the business environment, providing a critical evaluation of their effects on Coca-Cola's wider business operations. Desklib offers a platform to access similar solved assignments and study resources for students.

Management and Operations
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
P2. Observe instances of how the role of a leader and purpose of a manager relate in changed
situational circumstances.............................................................................................................3
P3. Implement a variety of leadership theories and approaches, including as situational
leadership, systems leadership, and contingency management...................................................4
M2. Examine the advantages and disadvantages of various responses to situations in the
workplace.....................................................................................................................................5
D1. Examine the many ideas and approaches to leadership in a variety of situations................6
P4. The position of the leader and manager, as well as key methods to operations management.
.....................................................................................................................................................6
P5. Value and importance of operations management................................................................7
M3 Evaluate how leaders and managers can improve efficiencies of operational management 8
P6. Assess the factors that impact on operational management and decision-making within the
business environment...................................................................................................................8
M4. Analyze the effects of different factors in the business environment and wider
community...................................................................................................................................8
D2. Critical evaluation of application of operation management and factors that impact on the
wider business environment........................................................................................................9
CONCLUSION................................................................................................................................9
REFRENCES.................................................................................................................................10
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INTRODUCTION
Management is the term which refers to the concept of planning organising revising and
controlling the operations of the company so that the company can get more success.
Management when operation is help the company to achieve their goals and objectives in an
effective manner. there are several kind of individual who are engaged in the management and
operation process of the company in order to operate the business in an appropriate manner. The
mean of this is an operation of a company is managed by the important person of the company
that is leaders and managers of the company (Agarwal, Kant and Shankar, 2021). This report is
going to illustrate on Coca-Cola Company which a carbonated soft drink is manufacturing
company situated in Georgia. The company is founded on 8 May 1886. The organization is
following amended management and operation system that support the company to achieve their
goals in objectives in an appropriate manner. This report illustrate about role of managers and
leaders in the company in order to maintain the operations of the company in several department.
Along with this, this report going to illustrate about the types of leadership theories and concepts
that are used by the company in different situation. for the more it also going to contain several
kinds of factors of business environment which create great impact on operations management
and decision making procedure of the company.
MAIN BODY
P2. Observe instances of how the role of a leader and purpose of a manager relate in changed
situational circumstances.
Managers and leaders are the person who have different responsibility and roles in the
organization which are rely on the particular situations of the company .s the large organization
has so many outlets across the globe and it is very required for the company to have good leaders
and managers so that they can operate effectively in order to gain more success. There are some
theories which support the company to analyses about the roles and responsibility of the leaders
and managers in the organization in order to operate according to the particular situation.
A behavioral Theory of leadership: On the basis of this Theory of leadership it analyses
the behavior of the workers in the company. Behavioral theory explain about the leader’s
behavior and also explain about the skills that how they use their best skills in order to give
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outcomes towards the organization. Coca Cola company has amended and effective leaders with
good quality so that they can gain more positive outcomes towards the company.
Transactional leadership: This is the theory which state that transactions in the
organization that is rely on the decision of the managers in the organization in context of their
workers. This decision is taken by the managers in order to improve the performance of the
employees in the company by the support of appreciation or penalties. In context of Coca-Cola
Company the managers of the company provide amended services and rewards to their
employees so that they can enhance the motivation and performance of their employees in the
company.
Leadership traits theory: In the leadership traits theory the managers of the give their
concentration on motivation enhancement of their workers so that they can enhance the
performance of their employees in an appropriate manner) (Babich and Birge, 2020). The main
motive of The Coca-Cola Company is to provide amended training and development programs
so that they can enhance the motivation of their workers and enhance their skills so that they can
overcome the threats which are facing by the company and enhance their knowledge and skills.
P3. Implement a variety of leadership theories and approaches, including as situational
leadership, systems leadership, and contingency management.
There are various kind of models and theory with child adopted by the company so that
they can describe about the leadership skills of the regions of manager in the company so that
they can improve the productivity of the worker. The situation and leadership Theory and
contingency approach theory describe about the consequences which are faces by the
organization. In order to analyses and understand the role of several leadership theories and
approaches of leaders and managers are mentioned below:
Situational leadership: This is the theory which rely on two factors which is supportive
behavior and directive behavior of the leaders in the company. it support the manager of the
company to take effective decisions for their workers in order to enhance their productivity. This
theory support Coca Cola and their leaders to become capable in order to overcome the issues by
the help of this theory and get more positive outcome.
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Contingency approach this is the theory which is developed by fiedler. On the basis of
this theory it provide appropriate leadership model which is appropriate for every company. It
analyses about the several style of leadership which is rely on several internal and external
environmental factors which are facing by the company. in context of Coca-Cola company there
can be no appropriate Framework for the leaders and managers so it is very required for them to
adopt appropriate model according to the situation.
System leadership: This is the theory which support the company to analyses about the
leadership quality and also help the company to identify about the leadership as a collective
function (Saffar and Obeidat, 2020). This theory helped the company to cater appropriate
assistance towards the leaders and managers so that they can take appropriate decisions and
priorities their work accordingly in order to enhance productivity of the company. In context of
Google Company it is very required for them to have a appropriate motivation in their leaders
and managers so that they can focus on the efforts in order to achieve their goals and objectives.
M2. Examine the advantages and disadvantages of various responses to situations in the
workplace.
It is very important for the company to analyses about the strength and weakness of the all the
approach which are mentioned below:
Situational leadership model
Strength: This theory help the company to analyze about the requirement of flexibility in
the organization. It is much amended for the employees which are operating in the organization
because it helps the company to make their employees comfortable at their duty and help the
company to enhance their productivity (Cuartas, and Wood, 2021).
Weakness: Major weakness of this is a ship style is that it focusing on the current
situation and it does not make any plans for future. It has been analyses that the rules and
regulations which are required to be modified again and again on the basis of the situation that
contains long time in order to operate and execute.
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System leadership
Strength: In system leadership Theory it is a very appropriate and systematic theory with
support the company to achieve their goals and objectives in an appropriate manner (Li, 2021).
Weakness: this theory is it is very difficult to analyze about that which factor support
the company and control the activities of the company as compared to the another theory.
Contingency theory
Strength: This is the theory which is dynamic in the nature and support the company to
accept the situation and policy in order to gain several advantages.
Weakness: Contingency theory is a complex and it becomes much difficult during
implementation.
D1. Examine the many ideas and approaches to leadership in a variety of situations.
It is very important for the company to analyze about the different theories which are
adopted by the organization. On the basis of the situation in the ship theory it are rely on the
situation. According to the contingency approach theory it is state about the leaders which have
to be react and several manners according to the situation in order to get more positive outcomes.
P4. The position of the leader and manager, as well as key methods to operations management.
Total quality management: Total quality management is the concept which refers to the
customer concentration. it has been analyses that the focus is on constant enhancement and
maintaining the quality. In context of Coca-Cola company focusing on the innovation of their
product and services which are required by the consumer (Fukuzawa, 2020). This is the concept
in which all the workers who are operating in the organization are involved and all the decisions
are made on the basis of the facts and according to the court investigation in order to get more
positive outcome.
Role of leader: It is very important for the organization to managing the total quality of
the company by leading the team and inform about the importance and significance of the
quality.
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Role of manager: from the investigation it has been analyzed that the manager try to
maintain the Walkers quality and also try to manage and solve their problems which are facing
by the employees. The conduct appropriate investigation about the external and internal factors
which create impact on the performance of the company.
Just in time inventory
This is another approach adopted by the company in order to overcome the wastage of
the resources and maintain the quality of the company. In context of Coca-Cola company to
support the company to overcome the cost of production and also support them to serve
appropriate resources to their consumers.
Role of leader: It has been analyzed that the leader select appropriate information which is
associated to the workers and develop teams in order to get more positive outcomes.
Role of manager: From the Investigation it has been analyzed that all the orders which are made
within the time period and has been also analyzed that the managers focusing on maintaining the
good connection with suppliers in order to get good quality products.
P5. Value and importance of operations management
Operation management is important functions of the organization and with his been
analyzed at the organization is become capable to maintain and manage their operation in an
appropriate manner . the significance of operations management in context of Coca-Cola
company is mentioned below:
Controlling and distribution system: It is very important for the company to maintain
and analyze the distribution system. It is very important for the company to Cater appropriate
good and services to their clients on a particular time in order to get more advantages.
Raw material to finished goods: The main work of operational department is to transfer
the raw material into final products so that they can provide appropriate services to their
consumer. In context of Tesco organization it has been analyzed that the company is taking care
of their final goods in order to provide amended quality to their clients (Hemmati, and Sajadieh,
2021).
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The design process: This is very important function of the operation management
because it is very important for the company to appropriate and develop design process in order
to achieve their goals and objectives in an appropriate manner.
Scheduling management: It is also very important function for the operations
management team to scare dual a particular management and calculation for their employees so
that they can conduct appropriate Strategies and complete the task on a particular timeframe in
order to achieve their goal.
M3 Evaluate how leaders and managers can improve efficiencies of operational management
It is very important for the leaders and managers of the organization to achieve their
goals and objectives. The effectiveness of The Coca-Cola Company is mentioned below:
Workers productivity: it is very important for the company and leaders as well as
manager to inspire their workers in order to enhance the productivity of their employees and
their knowledge.
Enhance collaboration: This is a concept which support the company to manage the
efficiency in the company so that they can work effectively in the organization in order to
achieve their goals and objectives.
P6. Assess the factors that impact on operational management and decision-making within the
business environment.
Corporate social responsibility: it is very important for the organization` to work on
corporate social responsibility and for the community as well. Corporate social activity develop
strong and effective Bond among the company and workers in order to enhance and boost the
morale of the workers so that they can feel more valuable in the organization (Girts, and Knight,
2020). Corporate social responsibility influence the organization to conduct several activities
which is associated to the community and environment and give their positive collaboration
towards the society.
Business Ethics: Business Ethics are the concept of principle which caters appropriate
policies and activities toward the company in order to follow corporate social responsibility or
discrimination and many more. It support the company to adopt ethical practices in the
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organization and use code of conduct so that they can maintain positive environment in the
organization and fill the gap among business and ethics in context of company.
Sustainability: Sustainability in the operations management is the strategy which is all
about policies procedure and assistance by which the organization can develop and generate
more profit in the organization. Very important for the company and for the leaders and
managers as well to take into consideration so that they can promote themselves towards the
positivity.
M4. Analyze the effects of different factors in the business environment and wider community.
It has been analyzed from the above investigation that the concept of Corporate Social
Responsibility is very important for the organization and it is followed by the Coca-Cola
Company in order to enhance their brand image in front of their clients. It support the company
to make positive environment in the company and overcome the social issues (Haddud and
Khare, 2020). It also has been analyzed from the above observation that corporate social
responsibility has several kinds of benefits in order to enhance the productivity and enhance the
customer loyalty towards the organization. Social corporate Responsibility in hands the sales of
the company and also help the company to achieve their goals and objectives in an appropriate
manner. Positive culture is very important for the organization because it develop positive
environment in the organization and overcome the negative point which is associated to them
society or community. Coca-Cola the company which always concentration on conserving the
culture by adopting several Strategies and conduct appropriate planning (Gupta, 2020). The
company Coca-Cola is also following appropriate Business ethics and ethical practices in the
organization in order to develop and promote positive environment in the organization .the
organization is always concentration string on their quality and on their company. Sustainability
is very important for the organization in order to avoid pollution and avoid pressure on the
resources which and mature. So it is very important for the company to follow all these things in
order to enhance and build their brand image in the environment
D2. Critical evaluation of application of operation management and factors that impact on the
wider business environment.
It has been evaluated that operations management is the function support the organization
to create more efficiency and enhance productivity of the organization. Operation management
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enhance collaboration among the employees so that they can build teamwork in the organization
and achieve their goals and objectives in an appropriate manner. There are several factors which
create impact on the organization and on the performance so operation management is the
concept which support the company to conduct appropriate in ethical practices in the
organization and mental sustainability of the company. In relation of Coca Cola Company they
follow amended policies and practices in the organization in order to motivate their workers
towards the work so that they can accomplish their goals and all that is in an appropriate manner.
CONCLUSION
. Report it has been concluded that operation management is very important for the organization
in order to achieve their goals and objectives and control them supply chain management of the
organization first of operation management is that department with also include systematic
control on their procedures and practices in order to get more positive outcome for stuff it also
support the company to get more productivity and success in the Marketplace first of its support
the company to overcome the cost of production intangible and intangible assets so that they can
get more opportunities and build the moral of the.ir workers
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REFRENCES
Books and Journal
Agarwal, S., Kant, R. and Shankar, R., 2021. Humanitarian supply chain management: modeling
the pre and post-disaster relief operations. International Journal of Disaster Resilience in
the Built Environment.
Babich, V. and Birge, J.R., 2020. Foundations and trends at the interface of finance, operations,
and risk management. Operations, and Risk Management (September 10, 2020).
Cuartas, J.B., Frazier, T. and Wood, E., 2021. The application of cascading consequences for
emergency management operations. Natural Hazards, pp.1-20.
Fukuzawa, M., 2020. Function of value stream mapping in operations management
journals. Annals of Business Administrative Science, 19(5), pp.207-225.
Girts, M.A. and Knight, R.L., 2020. Operations optimization. Constructed Wetlands for
Wastewater Treatment, pp.417-429.
Gupta, V.K., 2020. Marketing Strategy: A War to Win. Journal of Management Science,
Operations & Strategies (e ISSN 2456-9305), 1(1), pp.21-24.
Haddud, A. and Khare, A., 2020. Digitalizing supply chains potential benefits and impact on lean
operations. International Journal of Lean Six Sigma.
Hemmati, M. and Sajadieh, M.S. eds., 2021. Influencing Customer Demand: An Operations
Management Approach. CRC Press.
Li, M., 2021. Data-Driven Operations Management (Doctoral dissertation).
Saffar, N. and Obeidat, A., 2020. The effect of total quality management practices on employee
performance: The moderating role of knowledge sharing. Management Science
Letters, 10(1), pp.77-90.
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