Project: Managing Coca-Cola's Workplace Transformation During COVID-19

This project report examines Coca-Cola's workplace transformation in response to the COVID-19 pandemic. It identifies the aims and objectives, including understanding the impact of COVID-19 on workplace transformation at Coca-Cola, the challenges faced, and the importance of adapting to the changing environment. The report outlines a project management plan covering cost, scope, time, quality, communication, risk, and resources, utilizing a work breakdown structure and Gantt chart for project scheduling. Research methodology involves both qualitative and quantitative methods, using primary and secondary sources. The findings are presented through a literature review analyzing the concept of workplace transformation, the impact of COVID-19, and the challenges faced by Coca-Cola, highlighting the company's digital transformation efforts and the importance of managing change effectively. The report concludes with a performance review plan to monitor project deviations.

Managing a successful
business

INTRODUCTION:
Transformation of workplace refers to the process that has been adopted by an
organisation to create a flexible work place for employees to provide them various kinds of
facilities like work technology and workers in the company. Business environment is dynamic in
nature and in order to cope up with various situations of business environment is essential for an
organization to adopt transformation of a workplace. The covid-19 pandemic have changed the
situations drastically in many organizations and requires the companies to adopt transformation
of their workplace for their effective and smooth running of business. The lockdown has forced
many organization for digital transformation in the organizations for providing work from home
facilities to their employees. To manage this project the coca- cola company is considered. Coca-
Cola Company is an American brand who has their headquarters in Atlanta Georgia. The
company is involved in manufacturing marketing and retailing of nonalcoholic beverages that
includes concentrates and syrups and also some alcoholic beverages. It is a multinational
company who deals in beverages and serve the areas all over the world with the help of their
large staff of approximately it is 86200 employees. This project contains the aims and objectives
of the project on which the whole project plan will be based and contains a project management
plan to identify various important aspects that has been covered in project management plan. To
prepare a proper structure for the plan Gantt chart and work breakdown structure has also been
discussed in this report. To conduct a research on the aims and objectives identified above it also
contains the various methods that has been used for the purpose of research and the tools that has
been used to provide appropriate findings and data from the research. In the end this report
contains performance review plan of the project to identify the deviations of the plan.
P1: Devise project aims and objectives for a chosen scenario.
Aim:
“To identify the impact of COVID19 on the transformation of workplace. A case study on Coca
Cola.”
Objectives:
To identify the concept and importance of Transformation of work place

The Covid19 can create impact on the workplace transformation at Coca Cola Company
organization
The challenges that are facing by the organization because of Covid19 that create impact on the
functioning of Coca Cola Company
P2: Produce a project management plan that covers aspects of cost, scope, time, quality,
communication, risk and resources.
Project management plan
Project management plan consist of the document layout needed for any project. It
mainly covers its objectives and goals for the project. It can also be said that project plan acts
like a road map for a particular project to guide at every step. It also covers the time
management, materials required and proper planning. There are many factors which includes in
project management plan few of them are explained below:
Time- time is very important factor which plays a major role in in project management planning.
As it is important to deliver the project on time and to achieve the given task within its deadline.
To grow more it is important to follow a strict timetable and set basic routine to perform the
given task.
Quality- A successful project always requires a good quality. It is very important to deliver
quality e of the things for a successful venture. As it is said that quality is more important than
quantity. In order to get best result of any research its product quality is very important. Research
can be done in a quantitative manner by covering both its primary and secondary sources of data
collection and information.
Communication-Communication plays a major role for any e project plan. Research says that it
is very important for a team leader to communicate with its subordinates. This project requires
and effective communication between in the employees and researcher of coca cola company for
effective data collection.
Risk- In every project the chances of risk are high. So to complete the project effectively it is
important to evaluate its risk factors. The evaluation helps in in dealing properly with those

factors. Researchers’ believed that the uncertain and unpleasant situations could be handled
properly if we plan the risk factors of any project.
Resources- Resources plays an important role for the completion of any project. As this is the
basic necessity for any project. With the proper research many kinds of resources can be
gathered. In this process internet computer mobile please a huge part.
P3: Produce a work breakdown structure and a Gantt Chart to provide timeframes and stages for
completion.
Although the above factors are very important for a research project of the company. The
research depicts that the employees and the company work efficiently to achieve its goal. But for
a multinational company Coca-Cola it is important to use Gantt charts which work breakdown
structure and its different stages. These Gantt charts can provide the actual status of the project.
Gantt charts- Gantt charts are used to show the functioning of the project. It displays its project
details in the form of a bar graph chart. It can depicts the information like time, completion,
duplicity of the project. It also shows the progress of the project.

Work breakdown structure - Work breakdown structure is basically consist of dividing the
project into small components. In this the project has been divided among small groups and each
group has been allotted certain work. In this structure all the employees can be involved in the
project and the work has been done effectively. By dividing the huge mass into small groups
avoid the chances of conflicts and misunderstandings.
Research methodology
P4: Carry out small-scale research applying primary and secondary methods appropriate for
meeting project aims and objectives.
Research methodology refers to the research done in a logical manner by reviewing believes
values and verbal communication for any company. In this process several techniques and
process of analyzing the information about a certain topic or a company are used.
There are two parts of this research methodology named quantitative and qualitative method
Qualitative and Quantitative methods:
Qualitative methods: Quantitative approach of data collection is used together depict
information for serving the best result. In this method the collection of data is done through
theoretical information. These information are being gathered from various sources such as
books journals articles reviews and other means of mass communication. As these information
are almost authorized so it can be used for writing reports and researches. In this report the

number or the quantity is not mentioned so it can be said that the information gathered in this
study is qualitative. This methodology is based on non- numerical data. Non- numeric data
means those data which did not include numbers. These kind of information are based on media
coverage, audios or videos. It is also known as a firsthand information.
Quantitative methods: Quantitative method of data collection is consist of data describing
numbers. In this method research has been done using numerical data bar graphs tables. This
researches opposite of qualitative research because as the name describes it goes with numerical
it has been observed that quantitative research method gives exact result as it is purely based on
numbers. Perhaps this is the old and the best methodology of data collection used by various
companies and tech Tycoons. It is up to the researcher weather he wants to use this approach of
study or not.
It has been observed that for this study, both techniques of data collection is being used: a
literature review was given using various sources such as books, articles, websites, and journals,
and a survey was done using a questionnaire, which demonstrate that the resources used for
quantitative data purpose.
Primary Sources:
Primary sources are those sources which are being used by the researchers for the first time. This
methodology is used by the researcher to collect various information about a certain company or
a topic. In this method researcher works himself rather than depending on others for the
collection of data. Primary sources are those sources which are being used by the researchers for
the first time. This methodology is used by the researcher to collect various information about a
certain company or a topic. In this method researcher works himself rather than depending on
others for the collection of data. In this type of research it is researcher’s sole responsibility for
the existence of the information. He is the only person responsible for his collected information.
Interviews, surveys and observation are few of the types of primary sources.
Secondary sources:
Secondary research include the data collected previously by someone. In this method the
researcher uses already collected data for research. This research can be said cost-efficient
because the researcher gets all the information on his desk just by clicking on some buttons or

reading articles. In this method the researcher cannot claim weather the given information it is
true or not. The reason for this is that the research is not being done by the researcher. It can also
be said the indirect mode of research as the information used has been gathered by someone else
rather than the researcher himself. The drawback of this method is that the research has been
done on the searched facts by someone else. Books, journals, reports, online content. Already
filled surveys are few of the examples of secondary method.
P5: Present findings and data using appropriate tools and techniques.
To analyze the data that has been collected in this report with the help of secondary
source, literature reviews is used as a tool. The literature review to analyze the secondary data
are given below:
Literature review
The concept and importance of Transformation of work place:
Coca-Cola Company was established in the year 1886 and now it has four of the largest five
nonalcoholic brands all over the world. This company is the biggest company in the retail market
due to high demand of its products and customer experiences. It is important to transform the
things for customer satisfaction and to achieve competitive advantage in the market. So it is
important to establish a digital transformation in the company for the betterment of the company
as well as its employees. In order to explain its business and customer service digital platform
place an important role. This digital transformation required training of employees top that
company. Hence for the smooth transformation Coca-Cola company needs to manage the
changes effectively and it seeking the help of employees of the organization. This is the key
concept which involves workplace transformation.
How the Covid19 can create impact on the workplace transformation at Coca Cola Company
organization
The external environment has various factors which are responsible for the successful
transformation of the organization. The Impact of COVID 19 is considered as the major impact
of external environment. The fear of substitute product in the market the high bargaining power
of the customers and suppliers and fast growing competition are the factors which can directly
affect the growth and development of the company. Having all these factors workplace
transformation is a very first thing to be followed. In the Asian and European market Coca-Cola

Company has huge place. So it's not easy to have a transformation as the company requires to
consider external environment and staff members’ smooth functioning for a settled customer
satisfaction.
The challenges that are facing by the organization because of Covid19 that create impact on the
functioning of Coca Cola Company.
There are many challenges that are being faced by Coca-Cola Company because of its external
affairs which turns out to be problem in the functioning of the company. The most common
challenge that has been faced by the company in the retail market including external event is the
impact of covid-19 pandemic on the functioning of Coca-Cola Company. It is affected the
business of many e big multinational companies all over the world. Coca-Cola is also among one
of those companies which had suffered because of covid-19 pandemic. It has been observed that
to deal with search challenges the company requires government help implying its rules and
regulations on the functioning of the company. By following government Rules Company attract
more customers as it always seems to be a reliable when the company e collaborates with
government.
Questionnaire:
To conduct the primary research sample of 30 employees is selected and are asked several
questions and the questionnaire for the same is given below:
Q1. Do you have relevant information on the events that have happened as a
result of the Covid19?
Frequency
a. Yes 13
b. No 17
Q2. What are the difficulties you're having embracing the adjustments at
work as a result of the transformation?
Frequency
a) Changes in the working conditions 18
b) Changes in the rules and policies 12

Q3. What, in your opinion, is the primary cause for the company's
transformation?
Frequency
a. Spread of COVID-19 25
b. The work from home situation 5
Q4. Do you even have any awareness of the talent management procedures
that should be implemented at work?
Frequency
a. Yes 23
b. No 7
Data Analysis
Q1. Do you have relevant information on the events that have happened as a
result of the Covid19?
Frequency
a) Yes 13
b) No 17

13
17
Chart Title
a) Yes b) No
Interpretation: The above data helps to analyze that approximately 60% of the population has
the knowledge regarding the changes that has been happened as a result of covid-19. Whereas
40% of the population was unaware of it.
Q2. What are the difficulties you're having embracing the adjustments at
work as a result of the transformation?
Frequency
a) Changes in the working conditions 18
b) Changes in the rules and policies 12

18
12
Chart Title
a) Changes in the working conditions b) Changes in the rules and policies
Interpretation: Approximately 70% of the population finds that the transformation the workplace
will result in the changes in the working conditions of the organization where as 30% found that
it results in changes in the rules and policies.
Q3. What, in your opinion, is the primary cause for the company's
transformation?
Frequency
a. Spread of COVID-19 25
b. The work from home situation 5

25
5
Chart Title
a. Spread of COVID-19 b. The work from home situation
Interpretation: It has been interpreted that 95% of the population find out the primary cause of
the transformation of the company is spread of covid-19 whereas 5% of the population finds that
it is due to work from home situation.
Q4. Do you even have any awareness of the talent management procedures
that should be implemented at work?
Frequency
a. Yes 23
b. No 7