This project presents a detailed business plan for "All About Coffee," a small retail coffee shop located in Birmingham, UK. The plan outlines the business overview, including the shop's name rationale and its value proposition to the local community, emphasizing its focus on quality coffee, desserts, and pastries, including sugar-free and gluten-free options. The mission statement emphasizes providing quality products. The plan sets out three key goals: fostering customer loyalty through quality service, attracting a large customer base via fast service, and ensuring customer satisfaction through feedback mechanisms. The marketing and sales plan covers initial capital, loan acquisition for promotional activities, and the use of online media and social media to engage customers. It also details the shop's location, layout, and target market, which includes all age groups. The product section highlights the offering of innovative coffee and dessert designs. The marketing plan includes permanent and temporary promotions, promotional tools, and an analysis of competitors within the food and beverage industry, highlighting strengths such as quality products and affordable prices, while acknowledging weaknesses like limited food options. The document concludes with a list of references.