Melbourne College: CoffeeVille SITXHRM004 Recruitment Assignment

This assignment focuses on the recruitment, selection, and induction processes within the simulated business, CoffeeVille. It begins with the creation of job descriptions for various roles, including Cafe Assistant, Barista, and Busboy/Busgirl, alongside a budget sheet to analyze food sales and costs. The assignment then moves to the shortlisting of candidates based on their profiles and qualifications, followed by a set of interview questions designed to assess candidates' suitability. The assignment also explores the concept of 'Behaviour Capacity Fit' and includes a sample job offer and an outline for an induction program. The core objective is to demonstrate understanding of the key steps involved in staffing a business, from initial job postings through to the onboarding of new employees. This assignment is relevant for students studying leadership and management, human resources, or hospitality management.

Recruit Select and Induct
Staff
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Table of Contents
Introduction......................................................................................................................................3
Main Body.......................................................................................................................................3
Part 1................................................................................................................................................3
A.1 Job description.....................................................................................................................3
A.2 Budget sheet.........................................................................................................................4
A.3 Jobs advertisement...............................................................................................................5
Part 2................................................................................................................................................7
Short-listing candidates...............................................................................................................7
For the post of cafe assistant .....................................................................................................8
For the post of Barista.................................................................................................................8
For the post of Bus boy and Bus girl..........................................................................................8
Questions for interview: .............................................................................................................8
Part 3................................................................................................................................................9
Part 4..............................................................................................................................................11
Conclusion.....................................................................................................................................12
References......................................................................................................................................13
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Introduction
Recruitment, selection are the process which are needed by the organisation whenever
they feel the need of staff recruitment. In order to complete this assignment an authenticate
business which are related to policies of the CoffeeVille. This restaurant was open in 2009, by
Emma and Rufus in order to satisfied the customer satisfaction (King, Roed and Wilson, 2018).
Main Body
Part 1
A.1 Job description
Cafe Assistant
Responsible to- supervisor
Working hours- 7am to 5am (Monday to Friday)
Responsible for: all rounder performance (full time)
Duties:
 making all type of food which are demanded by customers
 knowledge of coffee-making
 all rounder performer
 able to make bills
A Barista
Responsible to- restaurant manager
Working hours- work for 4 hours (Casual)
responsible for: work in he function and make 1200-1300 coffee which can be up to demand.
Duties:
 making coffee
 Serving them to customer
 work for only in function
Busboy/busgirl
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Responsible to- supervisor
Working Hours- only in afternoon (Runner)
CoffeeVille is going to organised a staff party within 3 weeks from 15th march 2021.
This is an part time job, selection on the basis of key skills and performance ability in parties.
A.2 Budget sheet
A B C D E F G H I J
Menu Item Total
Sold
Menu
Price
Portion
Cost
Food
Cost
%
Portion
C.M.[1]
Total
Food
Sales
Total
Food
Cost
Total
C.M. C.M.%
Park grill
mix 12 12 2.88 24% 9.12 144.00 34.56 109.44 21%
Avovado
mozzarella
and salad
8 11.1 3.22 29% 7.88 88.80 25.75 63.05 12%
Veg
burger 7 9.02 2.98 33% 6.04 63.14 20.84 42.30 8%
Park grill
red pasta 8 12.12 3.64 30% 8.48 96.96 29.09 67.87 13%
Warm
walnut
cheese salad
9 10.95 4.38 40% 6.57 98.55 39.42 59.13 11%
Cheese
sandwich 5 13.32 5.86 44% 7.46 66.60 29.30 37.30 7%
Totals 65 772.75 253.0282 519.7218 100%
Item Total
Sold
Menu
Price
Portion
Cost
Food
Cost
%
Portion
C.M.
Total
Food
Sales
Total
Food
Cost
Total
C.M. C.M.%
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Cappucci
no 30 5.25 1.79 34% 3.47 157.50 53.55 103.95 6%
Raspberry
lemonade 210 6.75 2.23 33% 4.52 1417.50 467.78 949.73 52%
Hot
chocolate 69 6 1.80 30% 4.20 414.00 124.20 289.80 16%
Tea 26 7.5 2.18 29% 5.33 195.00 56.55 138.45 8%
Total 403 ACM
= 27.593 2647 830.41 1816.59 100.00%
A.3 Jobs advertisement
For Full time
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For part time
For runner
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Part 2
Short-listing candidates
for recruitment in CoffeeVille, the increasing need of high demand of their coffee during
weekends, to improve the staff functions and to celebrate the CoffeeVille anniversary.
Recruitment is processed, and for this managers of Cafe are needed to make some completing the
demand of customer which are arises day by day (Collins, 2017). Some of the shortlisted
candidates and their profile are reviewed for the further selection process.
List of candidates:
1. Mr. latin- He is applied for the post of barista. He is an junior attendee in any other
organisation and able to work for a day in the given time period.
2. Miss riya- she is applied for the post of cafe assistant. She is completed her graduation in
management and now search for the job which are increase her experience. She has good
communication skill which are helpful for the cafe.
3. Terry Christine- She is applied for cafe assistant, completed her graduation from
commerce field. Good teamwork style and known many other languages.
4. Denny jam- He is applied for cafe assistant. He know basic details of management but
having knowledge about the coffee-making recipe and many other dishes which are
required for cafe in future.
5. Jessica clare- she is reported for the post of cafe assistant. She has a working experience
of 6 months in an London based restaurant. She know about the catering services very
well.
6. Kavin Doe- He is applied for the post of a barista. As he is currently working in a cafe
and due to the reason of lack of money. As per the requirement of cafe he is fulfilling all
the requirement and need of barista (Dunn and et.al., 2020).
7. Samantha Janseen- she is applied for the busgirl position within our cafe. She has a
nature of kindness and supportive. She is understanding and kindly knowledgeable for
the vacant post.
8. Sam Young- He is applied for the post of barista within cafe as the need of barista. He is
an enthusiastic person with full of energetic vibes and decent look.
9. Alka jan- She is applied for bus girl. Which is a part time job and applicable for the post
of different nature and enthusiastic culture.
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10. Alex calvino- He is applied for the post of bus boy. This is the part time job and
applicable for only some weeks till when the office party are going.
11. Jose smith- He is applied for the vacant post of Barista within organisation. He have a
nature of good communication and energetic vibes in his own atmosphere.
12. Zachery Roberts- He is applied for the post which are vacant in bus boy. He is an over-
welcome nature and always ready to work in an needed position.
After analysing the position of café's recruitment process, it is important for them to work
in an suitable environment. All of the applied candidates are ready to work in the vacant position.
For the post of cafe assistant
The selected candidates for this post are Terry Christine and Denny jam. They both are
capable for this post as their education qualification and many other knowledge are helpful for he
cafe manager to make growth within organisation (Fusarelli, Fusarelli and Riddick, 2018). Other
two candidate are not selected for the desired post.
For the post of Barista
For this relevant post the selected candidates are Mr. Latin and Sam Young. Hey both are
applicable for the post and invited for the desired post and interview process in cafe. These two
are appointed after conducting interview and selected for the post of job interview. Other two are
being rejected in the starting phase of selection.
For the post of Bus boy and Bus girl
Alex calvino and samantha Janseen are the two one who are selected for the post of bus
boy or bus girl. This is the part time job which are applicable on these two profiles. They both
are suitable for the desired job position and their final selection is based on the interview with the
owner of cafe.
Shortlisted candidates
To all of you who are selected for the next process of selection. All the selected
candidates are informed that they have a face to face interview round with Emma and Rufus, on
20th march 2021. Timing will be onwards 10am to 1pm. Location for interview is 3216 Collins
Street Melbourne Vic 3000.
Questions for interview:
For the post of overall performance:
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Q1. tell me about yourself?
Q2. How did you know about the position?
Q3. what are your strength and Weakness?
Q4. how you will manage all-rounder abilities?
Q5. what you know about customer satisfaction?
Q6. do you comfortable in sifting time slot?
Q7. How you perform all the function at a single time?
Q8. do you want to ask about anything about our cafe?
Q9. why you left your last job?
Q10. what are your salary expectation?
For Barista and For Bus girl or Boy::
Q1. informed something which are not in your CV?
Q2. what are the key opportunities which are taken by you while performing this function?
Q3. why do we hire you for the vacant position?
Q4. why you want to work for short period of time?
Q5. How will you manage if any conflict occur in function?
Q6. what salary you expect?
Q7. how your experience make an impact on this job position?
Q8. what you know about our cafe?
Q9. What your opinion about customer satisfaction?
Q10. Provide a suitable example where your ethics were tasted?
Part 3
Selected candidate Behaviour Capacity Fit-for-purpose
Terry Christine Good Full time yes
Sam Young Enthusiastic voluntary yes
Samantha Janseen Supportive Part time yes
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All the three candidates are supportive and fit for he organisation which are helpful in
completing the basic need. The chosen candidate are best fit for the desired position within
organisation.
Unsuccessful candidate letter:
CoffeeVille
Candidate name:
Position for applying:
We are sorry to inform you that you are not selected for the post of vacant job position in
CoffeeVille.
Sincerely
Manager.
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Job Offer
Part 4
Induction
Our cafe is staff friendly and serve best quality food at city place. We are provided local and
supported food which ensure the health safety of our customer (Grenier, 2020).
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Time: 7am to 5pm only on Monday to Friday.
Location: 3216 Collins Street Melbourne Vic 3000.
MEMO
Date: 25th march 2021
To: All employees
from: Emma and Rufus
Subject: informing about induction programme
This is to inform you all about the induction programme which are going to be organised at 27th
march 2021 within Coffeeville.
Conclusion
From the above report it is concluded that the business report is essential for recruiting,
selection and induction programme within organisation. This is an integral part of the
organisation which are very important fro the company to work effectively within market.
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