Cognizant Company Business Case: Analysis of Issues, Risks, & DR

This report presents a business case analysis of Cognizant, highlighting key issues faced by the company in hiring and managing staff, along with the need for new project implementation. It recommends adopting modern online technology to reduce labor costs and improve efficiency through staff quality measurement. The report outlines Cognizant's mission, vision, and values, focusing on technology innovation, sustainable growth, and transparency. Financial data, including the balance sheet and annual profit and loss statement, are provided to assess the company's performance. A PESTEL analysis is conducted to identify the macro-environmental factors affecting Cognizant, such as technological advancements and competitive pressures. Finally, the report addresses project risks and disaster recovery measures, emphasizing the limitations of IT support resources and hardware tools, and the need for effective planning and risk mitigation strategies. This document is available on Desklib, where students can find a wealth of study resources, including past papers and solved assignments.

COGNIZANT
COMPANY

Executive summary
• Business Case provides data on issues faced by the organization.
• These issues affect the business operations
• Issues also illustrate the proposed initiatives
• business case also illustrates the various recommendations

Issues
• The company faced challenges while hiring and managing its staff
• New project must be put in place (Cognizant, 2016)
• Aims at reducing the gap among the staffs of the organization

Recommendations
• Adoption of modern online technology
• The technology would provide opportunity of operating a particular business at a
specific distance
• This will help in reduction of cost of labour as well as pressure (Consulting & Top,
2017).
• Measure quality of staff for ensuring efficiency

Mission, vision, and values
• Dedicate out process of business along with technology innovation, expertise of
deep industry as well as worldwide resources for working with clients for making
our business strong.
• Lead growth that is sustainable in nature along with practices that are environment
friendly in nature, make use of natural resources responsibly (Cognizant, 2016)
• Transparency, customer focus, passion and empowerment

Executive Chart

IT Department

Balance sheet
• Total assets within March 2019 had been $16,096 million
• Average assets increased with a rate of 21.70 percentage per year
• Rate of total growth was 9.70 percentage (Cognizant, 2016)
• Overall assets owned by numerous holders of shares like "Royal London Asset
Management Limited"

Annual profit and loss
statement
Actual in Million $
Period 2017 2018
Sales 14,810 16,125
Operating profit 2,912 3,345
Net income 1 504 2,101
EPS 253 360
Reference price 7,102 6,348

Gap analysis
• Gap analysis can be done with the use of PESTEL analysis
• PESTEL analysis tool has been considered as the best instrument for making an analysis
• PESTEL represents Economic, Technology, Environment, and Legal, political and Social factors
that affected macro environment of Cognizant(Cognizant, 2016)
• Changes within the factors had created a major consequence on both the company and its
partners
• Cognizant Technology had suffered due to numerous technological factors like high levels of
technologies for the competitors, high costs on the structure of software businesses and
many more

Risk and DR for this project,
and for this organization
• Limited amount of IT support resources for aiding in project
• Lack of enough hardware tools for supporting activities
• Insufficient amount of "Commercial off the shelf"
• In the planning process, “Commercial off the shelf products” results in limited aid in
activities

References
• Cognizant. (2016).
"Cognizant to Acquire Digital Marketing and Customer Experience Agency Mirabeau B
V"
. www.prnewswire.com.
• Consulting, & Top, T. (2017).
"Top Tier Consulting is proud to bring our management consulting talent and healthca
re expertise to the @Cognizant family of companies"
. @T2CConsulting.