COIT20248 - Information Systems Analysis Report: ICF System Project

This report details the analysis and proposed development of an information system for the International Charity Foundation (ICF). It begins by selecting the agile methodology for system development, justifying its use for iterative cycles and stakeholder involvement. The report then outlines both functional and non-functional system requirements, including web-based accessibility, staff operations modules, and reporting capabilities, alongside security and availability needs. A cost-benefit analysis demonstrates the project's economic feasibility, considering development, maintenance, and projected benefits. The project schedule, presented with a Gantt chart and Work Breakdown Structure (WBS), outlines key tasks and dependencies. Finally, the report identifies key stakeholders and investigates requirement gathering techniques such as brainstorming, use cases, and interviews. The report concludes by highlighting the benefits of the proposed system and its potential to streamline operations and reduce redundancy for the ICF.

Running head: COIT20248 – INFORMATION SYSTEMS ANALYSIS
COIT20248 – Information Systems Analysis
Name of the Student
Name of the University
Authors note

1COIT20248 – INFORMATION SYSTEMS ANALYSIS

2COIT20248 – INFORMATION SYSTEMS ANALYSIS
Table of Contents
Introduction...........................................................................................................................................3
Task 1....................................................................................................................................................3
Approach to Systems Development......................................................................................3
Task 2....................................................................................................................................................4
Systems Requirements.........................................................................................................4
Functional requirements:..................................................................................................4
Non-functional requirements:...........................................................................................5
Task 3....................................................................................................................................................5
Project Cost Benefit Analysis...............................................................................................5
Task 4....................................................................................................................................................9
Project Schedule...................................................................................................................9
Gantt chart for the schedule of the project..........................................................................11
WBS for the project............................................................................................................11
Justification for the schedule of the project........................................................................12
Task 5..................................................................................................................................................12
System Information Requirement Investigation Techniques..............................................12
Stakeholders involved in Project....................................................................................12
Investigation techniques to be used................................................................................13
Justification....................................................................................................................13
Conclusion...........................................................................................................................................13
Reflection............................................................................................................................................14
References...........................................................................................................................................15

3COIT20248 – INFORMATION SYSTEMS ANALYSIS
Introduction
ICF is a charitable foundation that have multiple branches in countries like Myanmar
Vietnam, Bangladesh and Zambia. This organization helps people in the above mentioned
countries through the educational and medical programs. The operations of this
organizations area mainly dependent on the donations by different organizations and
individuals. Presently there are more than one hundred employees working in the
organization as nurses, doctors, child care staff, accountants and teachers in the different
branches.
Different sections of this report contributes to the selected approach for the
development of the information system, functional and non-functional requirement. In
addition to that, the report includes cost benefit analysis of the project and the techniques
used for requirement investigation.
Task 1
Approach to Systems Development
Approach for the development of the system
For the development of the proposed information system the agile development
methodology is selected. The agile development methodology helps the in breaking down
the complete project into some short iterative system release cycles. In this way the, the
selected methodology involves stakeholders in the development process while constantly
demonstrating them the developed prototype of the desired information system.

4COIT20248 – INFORMATION SYSTEMS ANALYSIS
In this way the development process can accommodate the feasible stakeholder’s
recommendations and changes to the system in every sprint in order to meet all the user’s
functional requirements. As the proposed information system for the IFC includes multiple
stakeholders and potential users of the systems, this selected methodology will help in
meeting the expectations of the users at the time the development of the system is completed.
Justification for the selection of the approach
The agile approach is selected for the following reasons,
Improved stakeholder satisfaction: helpful in improving the client satisfaction by
involving them in the development process and demonstrating the working prototypes after
each sprint of the development.
Better project control and reduced risks for the project: With every sprint meeting
the requirements are defined for the next sprint to be covered (Putra, Ahlan and Kartiwi
2016). This methodology is helpful in elimination of the chances of failure of the project as
the users and the stakeholders are continuously involved in the project in order to clarify and
develop information systems.
Task 2
Systems Requirements
Functional requirements:
Following are the detailed list of the functional requirement for the proposed
system,

5COIT20248 – INFORMATION SYSTEMS ANALYSIS
Web based application: As the foundation have multiple branches in different
countries thus it is important make an application that will be make the data available at real
time to the staffs working in different countries.
Staff operations module: This module of the information system will have
functionalities to process the applications by the children and assigning the children to the
appropriate programs with the minimum steps as well as reducing the redundant data
processing operations. In addition to that, through this module the staff will be responsible
for sending receipts for the donors who paid donations.
Reporting module: This module of the information system will be helpful in tracking
the cash flow, stock levels at every branch of International Charity Foundation in order to
avoid reduce or eliminate the wastage of supplies. Moreover, this module will help in the
generating reports for each month about the donations received and expenses incurred in a
specific month to monitor the cash flow.
Non-functional requirements:
Security and confidentiality of data through Authentication and authorization:
In order to make the information system and the data in it, the system will only allow users to
register and login to the system only after the approval from the system admin or upper level
management of the foundation (Venkatesh, Rai and Marupking 2017).
Availability: As the system will be responsible for providing data to the staffs to
different staffs in countries thus it important to have minimum downtime for the application
so that the impact on the processes can be minimal.

6COIT20248 – INFORMATION SYSTEMS ANALYSIS
Task 3
Project Cost Benefit Analysis
For the cost benefit analysis of the project following data values are used in order to
determine the economic feasibility of the project.
Cost-Benefit Analysis For the
Information system Development for
ICF
Discount
Rate
1
0.00
%
Propose
d Annual
Benefits from
the Project
$10
8,00
0.00
Annual
Maintenance
Costs
$
7,20
0.00
Development
Cost (One time) $25
0,00
0.00
Yea
r
0 1 2 3 4 5 TOTAL
S

7COIT20248 – INFORMATION SYSTEMS ANALYSIS
Economic
Benefit in every
year
$0.0
0 $
108,0
00.00
$
108,0
00.00
$
108,0
00.00
$
108,00
0.00
$
108,000.
00
Discount Rate
for the Project
1
.000
0
0
.9091
0
.8264
0
.7513
0
.6830
0
.6209
PV of Benefits
from the Project
$
0.00
$
98,18
1.82
$
89,25
6.20
$
81,14
2.00
$
73,765
.45
$
67,059.5
0
NPV
OVERALL
BENEFITS
$
0.00 $
98,18
1.82
$
187,4
38.02
$
268,5
80.02
$
342,34
5.47
$
409,404.
97
$
409,404.
97
DEVELOPME
NT COSTS $
(250,
000.
00)
Recurring Costs
for the project
$
0.00 $
(7,20
0.00)
$
(7,200
.00)
$
(7,20
0.00)
$
(7,200.
00)
$
(7,200.0
0)
Discount Rate 1 0.909 0.826 0.751 0.6830 0.6209

8COIT20248 – INFORMATION SYSTEMS ANALYSIS
.000
0
1 4 3
PV (Recurring
Costs)
$0.0
0
$
(6,54
5.45)
$
(5,950
.41)
$
(5,40
9.47)
$
(4,917.
70)
$
(4,470.6
3)
NPV OF
COSTS $
(250,
000.
00)
$
(256,
545.4
5)
$
(262,4
95.87)
$(267
,905.
33)
$(272,
823.03
)
$
(277,29
3.66)
$
(277,29
3.66)
Overall
NPV
$
132,111.
31
ROI
0.4764
Table 1: Cost benefit analysis of the Information system development project
(Source: Created by author)
From the above table cost benefit analysis table it is evident that, the as the ROI of
the project is positive with the use of the following values
Cost for development=$250000
Discount rate =10%
Annual benefit =$[(5000+4000) *12] =$108000

9COIT20248 – INFORMATION SYSTEMS ANALYSIS
and annual maintenance =$[600*12] =$7200. After the cost benefit analysis and
calculation of ROI (return on investment) it is found that, the project has a positive ROI. This
implies that in a certain time period the total cost of benefits will be more than the total cost
incurred at the implementation time of the information system of the project.
Task 4
Project Schedule
Following is the schedule for the information system development project for the
ICF;
Task Name Duration Start Finish Predecessors
Information system development
for ICF 154 days Mon
13/08/18
Thu
14/03/19
Initiation phase 25 days Mon
13/08/18
Fri
14/09/18
Feasibility study of the
proposed system 10 days Mon
13/08/18
Fri
24/08/18
Stakeholder meeting 5 days Mon
27/08/18
Fri
31/08/18 3
Determining the scope of the
project 7 days Mon
03/09/18
Tue
11/09/18 4
Selection of project team and
Project Manager 3 days Wed
12/09/18
Fri
14/09/18 5
Requirement Gathering and
analysis 32 days Mon
17/09/18
Tue
30/10/18
Collecting functional
requirement for the proposed
system
15 days Mon
17/09/18
Fri
05/10/18 6
Drafting the preliminary
specifications for the proposed
systems
7 days Mon
08/10/18
Tue
16/10/18 8
Development of delivery
timeline for the system 5 days Wed
17/10/18
Tue
23/10/18 9
Acquiring required resources 5 days Wed
24/10/18
Tue
30/10/18 10
Design 30 days Wed
31/10/18
Tue
11/12/18
database design for the system 10 days Wed
31/10/18
Tue
13/11/18 11

10COIT20248 – INFORMATION SYSTEMS ANALYSIS
interface design for modules 15 days Wed
14/11/18
Tue
04/12/18 13
Completion of design phase 5 days Wed
05/12/18
Tue
11/12/18 13,14
Development Phase 47 days Wed
12/12/18
Thu
14/02/19
Development of Modules 25 days Wed
12/12/18
Tue
15/01/19 15
Integration of different Modules 15 days Wed
16/01/19
Tue
05/02/19 17
Development of the prototype 5 days Wed
06/02/19
Tue
12/02/19 18
approval from the client 2 days Wed
13/02/19
Thu
14/02/19 19
Testing 15 days Wed
13/02/19
Tue
05/03/19
Integration testing 7 days Wed
13/02/19
Thu
21/02/19 19
Security Testing 5 days Fri
22/02/19
Thu
28/02/19 22
User acceptance testing 3 days Fri
01/03/19
Tue
05/03/19 23
Release and Deployment 7 days Wed
06/03/19
Thu
14/03/19
Beta version Release 5 days Wed
06/03/19
Tue
12/03/19 24
Deployment of the developed
application 2 days Wed
13/03/19
Thu
14/03/19 26
Table 1: schedule of the Project for Information system development
(Source: Created by author)

11COIT20248 – INFORMATION SYSTEMS ANALYSIS
Gantt chart for the schedule of the project
Figure 1: Gnatt chart for the project schedule
(Source: Created by author)
WBS for the project
Following is the WBS for the project generated from the provided schedule of the
different tasks in the project.

12COIT20248 – INFORMATION SYSTEMS ANALYSIS
Information system
development for ICF
Initiation phase
Feasibilty study of
the proposed
system
Stakeholder meeting
Detremining the
scope of the project
Selection of project
team and Project
Manager
Requirement Gathering
and analysis
Collecting functional
requirement for the
proposed system
Drafting the
preliminary
specfications for the
proposed systems
Development of
delivery timeline for
the system
Acquiring required
resources
Design
database design for
the system
interface design for
modules
Completion of
design phase
Development Phase
Developmennt of
Modules
Integration of
different Modules
Development of the
prototype
approval from the
client
Testing
Integration testing
Security Testing
User acceptance
testing
Release and Deployment
Beta version
Release
Deployment of the
developed
application
Figure 2: WBS for the project
(Source: Created by author)
Justification for the schedule of the project
The project includes multiple related activities that are important to complete
sequentially in order to achieve the desired outcome from the project. Through the WBS the
project managers will be able to reduce the complexity of the tasks to measure the progress
(Putra, Ahlan and Kartiwi 2016). In the gantt chart and wbs it is evident that the tasks in the
schedule can be fast-tracked to match with the project time line.
Task 5
System Information Requirement Investigation Techniques
Stakeholders involved in Project
The primary stakeholders of this project are the top level management of the
foundation. In addition to that the sponsors, donors and staffs of the organizations are other
stakeholders of this information development project.

13COIT20248 – INFORMATION SYSTEMS ANALYSIS
Investigation techniques to be used
Brainstorming: This technique can be used for both groups or individuals. In this
technique ideas are collected and reviewed as well as analysed. After the analysis relevant
and feasible ideas are incorporated as system requirements.
Use cases: For the organization it is easier for the potential users to explain their
work, how they do it and different processes they complete. In this way the systems
requirements are collected from the actual users of the system by working through use cases
for different processes (Putra, Ahlan and Kartiwi 2016).
One to one interviews: in this process users are asked different kind of questions
related to the required functionalities which may be open-ended, probing based or follow-on
type for a specific functionality. In this way this process can help to elucidate stakeholder
requirements.
Justification
Conclusion
As the project requirement for this project includes task to automate the manual
processes which are presently completed by the employees. The main objectives of this
information system development project is develop an information system that will be helpful
in redundant jobs and wastage of time. With the above mentioned schedule and WBS it will
be easy to developed the desired system.

14COIT20248 – INFORMATION SYSTEMS ANALYSIS
Reflection
From this project I have learned about the use and effectiveness of the different
project management tools in the development of the information system which may lead to
better control and execution of the project. This experience and knowledge will help me in
successfully complete my future endeavours.

15COIT20248 – INFORMATION SYSTEMS ANALYSIS
References
Abrahamsson, P., Salo, O., Ronkainen, J. and Warsta, J., 2017. Agile software development
methods: Review and analysis. arXiv preprint arXiv:1709.08439.
Beynon-Davies, P., 2016. Information Systems Development: an introduction to information
systems engineering. Macmillan International Higher Education.
Hanseth, O. and Lyytinen, K., 2016. Design theory for dynamic complexity in information
infrastructures: the case of building internet. In Enacting Research Methods in Information
Systems (pp. 104-142). Palgrave Macmillan, Cham.
Laudon, K.C. and Laudon, J.P., 2016. Management information system. Pearson Education
India.
Naser, S.S.A. and Al Shobaki, M.J., 2016. Computerized Management Information Systems
Resources and their Relationship to the Development of Performance in the Electricity
Distribution Company in Gaza.
Park, J.G. and Lee, J., 2014. Knowledge sharing in information systems development
projects: Explicating the role of dependence and trust. International Journal of Project
Management, 32(1), pp.153-165.
Peltier, T.R., 2016. Information Security Policies, Procedures, and Standards: guidelines for
effective information security management. Auerbach Publications.
Putra, S.J., Ahlan, A.R. and Kartiwi, M., 2016. A Coherent Framework for Understanding the
Success of an Information System Project. TELKOMNIKA (Telecommunication Computing
Electronics and Control), 14(1), pp.302-308.

16COIT20248 – INFORMATION SYSTEMS ANALYSIS
Sligo, J., Gauld, R., Roberts, V. and Villa, L., 2017. A literature review for large-scale health
information system project planning, implementation and evaluation. International journal of
medical informatics, 97, pp.86-97.
Venkatesh, V., Rai, A. and Maruping, L.M., 2017. Information systems projects and
individual developer outcomes: Role of project managers and process control. Information
Systems Research, 29(1), pp.127-148.