COIT20248: Information Systems Analysis and Design, UNICEF, 2017

This report outlines the development of a new information system for UNICEF Childcare, aimed at automating operations and addressing challenges associated with their current manual system. The project includes features like a user portal for online registration and payment, an auto-generated invoice system, and automated ordering of supplies. The report details the chosen prototyping system development method, functional and non-functional requirements, a cost-benefit analysis demonstrating the project's feasibility, and a project schedule using WBS and Gantt charts. It also discusses system information requirement investigation techniques and concludes with reflections on project management techniques learned. The project is estimated to be completed in 105 days with a budget of $225,000.

COIT 20248: Information Systems Analysis and Design
Term 3, 2017
Assessment 1 - Systems Development
Lecturer: Lecturer Name
Tutor: Tutor Name
Prepared by:
Student Name
Student Number

Table of Contents
1. Introduction.......................................................................................................................................2
2. Approach to Systems Development..................................................................................................2
3. Systems Requirements......................................................................................................................3
4. Project Cost Benefit Analysis.............................................................................................................3
5. Project Schedule................................................................................................................................6
6. System Information Requirement Investigation Techniques.............................................................8
7. Reflections and Conclusions..............................................................................................................8
References.............................................................................................................................................9
Page 1

1. Introduction
The project mainly focuses on the development of new information system for the UNICEF
childcare organization that mainly engages in providing proper supervision as well caring to the
children’s who are under the age limit of thirteen. The organization has a specific scheme according
to which the parents of the children pay for the toys, foods as other materials that are required by
the children. The organizations utilizes manual system for handing the operation but due to use of
manual system number of issues and challenges are occurring in the organization and in order to
resolve it, the higher authority wants to implement a new information system.
The objectives of the organization include:
 To develop a new information system for the UNICEF childcare organization
 To include online payment system for the parents
 To have proper system that can store information related with payment
 To automating the ordering of the supply products for the children
2. Approach to Systems Development
As per the requirements of the system, one specific system development method needs to
be selected. Thus, in order to identify the system development method it is very much important to
analyze the features of the system. For this project, the proposed features are as follows:
User portal: For initiating online registration of users for making the process of payment
online, the organization requires the facility of user portal (Kerzner and Kerzner 2017). The portal
has a login facility in order to provide proper authentication. With the help of this portal, the user
can be able to upload the details of the children.
Auto-generated Invoice system: One of the most significant problems that the organization
faces is in addressing publication of invoice for the payments that are generally made by the parents
of the children’s. Thus, the organization wants to develop a system through an automatic tanking
mail will be forwarded to the user after the payment procedure.
Auto order: The main need of the system is to create a system through which can
automatically send the order to the seller whenever a new user registers within the portal (Matharu
et al. 2015). This feature will be quite helpful in minimizing wastage as well as shortage of both
resources and materials
Justification
Prototyping system development method will be suitable for this project as the this method
helps in allowing the developer to develop the system prototype at once and then perform number
of test on the system (Fleming and Koppelman 2016). As the system generally requires number of
features that follows number of other conventional development methods that will generally
consume significant amount of time and cost. The diagram below reflects the prototyping model
that will be utilized in the project for the development of new information system.
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3. Systems Requirements
Functional requirement
The functional requirement of the system includes:
Login/register: Login as well as register facility must be present within the user portal so that
the user can provide their details and login into the system for accessing it. The new users can use
the register option for making their account (Bahill and Madni 2017).
Online payment: Online facility is present so that the parents of the children’s who are
associated with the childcare organization can be able to make the payment online and can be able
to get the details of the payment at the end of the year.
Auto order functionality: The auto ordering functionality is present so that the order for the
requirements can be given automatically whenever a new user registers in the portal by paying
money (Mijumbi et al. 2016).
Non-functional requirement
The non-functional requirement of the system includes:
Database servers: The information as well as data that are associated with the users is
stored within the database servers so that they can be accessed at any time whenever needed.
System security: The system generally deals with sensitive as well as confidential information
like the personal details of the children, payment details and others (Dennis, Wixom and Tegarden,
2015). Thus, it is very much important to have proper security system for securing the information as
well as data.
Device support: The system must be developed in such a way that it may be supported by
most of the popular devices like iOS, PC as well as android.
4. Project Cost Benefit Analysis
The cost benefit analysis is mainly undertaken in order to determine the feasibility of the
project (Sanders et al. 2016). For this project, the cost benefit analysis is provided below:
Cost Benefit Analysis for UNICEF Case Study
Hardware $ 70,000.00
Software $ 80,000.00
Development team salaries $ 65,000.00
Training $ 10,000.00
Page 3

Total Development Cost $ 2,25,000.00
Maintenance $ 6,000.00
Changes $ 3,000.00
Operational Labour $ 50,000.00
Total Operational Cost $ 59,000.00
Approximate salary savings $ 54,000.00
Reduced Food Wastage $ 60,000.00
Total Benefit $ 1,14,000.00
Discount Rate Used 6.00%
Project Cost-
Benefit
Analysis
Analysis
Variables:
Discount
Rate Used
6.00%
Annual
Benefits
$
1,14,0
00.00
Annual
Operational
Costs
$
59,00
0.00
One-Time
Developmen
t Cost
$
2,25,0
00.00
Year of
Project
0 1 2 3 4 5 TOTAL
Page 4

S
Economic
Benefit
$0.00 $
1,14,00
0.00
$
1,14,00
0.00
$
1,14,000
.00
$
1,14,00
0.00
$
1,14,00
0.00
Discount
Rate
1.0000 0.9434 0.8900 0.8396 0.7921 0.7473
PV of
Benefits
$0.00 $1,07,5
47.17
$1,01,4
59.59
$95,716.
60
$90,298
.68
$85,18
7.43
NPV of all
BENEFITS
$0.00 $
1,07,54
7.17
$
2,09,00
6.76
$
3,04,723
.36
$
3,95,02
2.04
$
4,80,20
9.47
$
4,80,20
9.47
One-Time
COSTS
$
(2,25,00
0.00)
Recurring
Costs
$0.00 $
(59,000.
00)
$
(59,000.
00)
$
(59,000.
00)
$
(59,000.
00)
$
(59,000
.00)
Discount
Rate
1.0000 0.9434 0.8900 0.8396 0.7921 0.7473
PV of
Recurring
Costs
$0.00 $
(55,660.
38)
$
(52,509.
79)
$
(49,537.
54)
$
(46,733.
53)
$
(44,088
.23)
NPV of all
COSTS
$
(2,25,00
0.00)
$
(2,80,66
0.38)
$
(3,33,17
0.17)
$
(3,82,70
7.71)
$
(4,29,44
1.23)
$
(4,73,5
29.46)
$
(4,73,5
29.46)
Overall NPV $
6,680.0
1
Overall ROI
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0.0141
Table 1: Cost-benefit analysis
5. Project Schedule
WBS
0
1
1.1
1.2
1.3
1.4
1.5
2
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
3
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
4
4.1
4.2
4.3
4.4
-
Development
of new
system for
UNICEF
Childcare
- Project
initiation
- Planning - Execution - Closing
project
-
Highlighting
issues faced
by the
organization
- Discussion
of possible
solutions
- Identifying
possible
solution
- Deciding on
development
of onine
portal
- Project
approval
-
Identification
of project
scope
-
development
of project
plan
- Estimating
project
schedule
- Estimating
project
budget
-
Undertaking
cost benefit
analysis
-
Procurement
of budget
- Assigning
roles and
responsibilities
to project team
- Progressing
with next
phase of the
project
-
Recruitment
of project
developers
-
Development
of project
prototype
-
Development
of website
- Adding
features
-
Completion
of project
prototype
- testing
prototype
- Full version
development
of project
- Taking
cyber
security
measures
- Addressing
project
issues and
risks
- Go Live
- Creation
of project
documents
- Post
project
review
-
Stakeholder
Signoff
- Official
Closing
FIGURE 1: WBS
(Source: Created by Author)
Page 6

Gantt chart
FIGURE 2: Gantt chart
(Source: Created by Author)
Relation between WBS and Gantt chart
A work breakdown structure is defined as one of the hierarchical decomposition of project
into number of manageable tasks. The WBS is mainly used for defining the scope, estimating
resource, allocating resources as well as managing the risks that are associated with project
(Fitzpatrick 2016). However, a Gantt chart is mainly created from the work breakdown structure for
tracking the tasks across the estimated timeframe. A Gantt chart is utilized for tracking the project
properly so that the entire goals and objectives of the project can be met successfully.
State whether the system is reasonable or not
As per the goals, requirements as well as scope of the project that are currently provided it
is identified that the schedule of the project is quite reasonable. The project budget that is created
suggests that the development of new information system for the organization “UNICEF Childcare” is
very much feasible (Gupta et al. 2016). The developed system will be helpful in resolving the issues
as well as challenges that the organization faces due to the utilization of current system.
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6. System Information Requirement Investigation Techniques
The stakeholders who are involved within the project are as follows:
 Project manager
 Finance manager
 Technical specialist
 Tester
 System Developer
The system information requirement investigation technique are as follows:
Monitoring: The technique of monitoring can be utilized in the project in order to monitor as
well as for supervising the activities that are required to be done in order to complete the project
work within the estimated budget as well as time (Macdonald et al. 2014).
Survey: Survey technique is generally utilized in order to gather information about the
project from the clients. The survey is utilized for getting feedback from the user so that proper
steps can be taken in order to resolve the issues that the client faces due to the utilization of new
system.
Analyzing: This technique is mainly used in order to analyze the documents of the project for
gathering necessary data as well as information that will be needed within the project. Proper
analysis of project documentation is helpful in collecting appropriate information as well as data
(Brinkmann 2014).
Justification
These techniques are generally selected for this project, as these techniques are very
much effective for collecting appropriate information as well as for undertaking proper
system investigation. Moreover, the techniques that are utilized do not need any type of
additional effort or resources and thus the system is very much feasible
7. Reflections and Conclusions
From this project, I have gained knowledge in project management techniques that I can utilize
in my future for making projects. In addition to this, I have also learnt about different types of
system development methodologies that can be quite useful for my future endeavours.
It can be concluded that the development of new system for the organization would be
quite beneficial as it not only helps in resolving the issues that the organization faces due to the
utilization of manual system but also helps in handling the system automatically. It is analyzed that
the entire project will be completed within 105 days within the budget of around $225,000.
Page 8

References
Bahill, A.T. and Madni, A.M., 2017. Discovering system requirements. In Tradeoff Decisions in System
Design (pp. 373-457). Springer, Cham.
Brinkmann, S., 2014. Interview. In Encyclopedia of critical psychology (pp. 1008-1010). Springer New
York.
Dennis, A., Wixom, B.H. and Tegarden, D., 2015. Systems analysis and design: An object-oriented
approach with UML. John wiley & sons.
Fitzpatrick, B.J., 2016. Determining the Optimal Work Breakdown Structure for Defense Acquisition
Contracts. Air Force Institute of Technology WPAFB United States.
Fleming, Q.W. and Koppelman, J.M., 2016, December. Earned value project management. Project
Management Institute.
Gupta, S., Dumas, M., McGuffin, M.J. and Kapler, T., 2016, April. MovementSlicer: Better Gantt charts
for visualizing behaviors and meetings in movement data. In Pacific Visualization Symposium
(PacificVis), 2016 IEEE (pp. 168-175). IEEE.
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Macdonald, E., Salas, R., Espalin, D., Perez, M., Aguilera, E., Muse, D. and Wicker, R.B., 2014. 3D
printing for the rapid prototyping of structural electronics. IEEE Access, 2, pp.234-242.
Matharu, G.S., Mishra, A., Singh, H. and Upadhyay, P., 2015. Empirical study of agile software
development methodologies: A comparative analysis. ACM SIGSOFT Software Engineering
Notes, 40(1), pp.1-6.
Mijumbi, R., Serrat, J., Gorricho, J.L., Bouten, N., De Turck, F. and Boutaba, R., 2016. Network
function virtualization: State-of-the-art and research challenges. IEEE Communications Surveys &
Tutorials, 18(1), pp.236-262.
Sanders, G.D., Neumann, P.J., Basu, A., Brock, D.W., Feeny, D., Krahn, M., Kuntz, K.M., Meltzer, D.O.,
Owens, D.K., Prosser, L.A. and Salomon, J.A., 2016. Recommendations for conduct, methodological
practices, and reporting of cost-effectiveness analyses: second panel on cost-effectiveness in health
and medicine. Jama, 316(10), pp.1093-1103.
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