COIT20248 - Systems Analysis & Design: UNICEF Child Care Report

This report presents a system analysis and design for UNICEF Child Care, an organization providing care for underprivileged children in Australia. The report addresses the need for a cloud ERP system to enhance communication, inventory management, and parent communication across five centers. It details the system requirements, including functional and non-functional aspects, and provides a cost-benefit analysis and project schedule. The report also explores system information requirement investigation techniques and reflects on the benefits of implementing the cloud ERP software. The proposed system aims to streamline operations, improve efficiency, and provide better services to the children and their parents.

Running head: INFORMATION SYSTEMS ANALYSIS AND DESIGN
Information Systems Analysis and Design
Name of the Student
Name of the University

1INFORMATION SYSTEMS ANALYSIS AND DESIGN
Table of Contents
1. Introduction..............................................................................................................................................................................................................2
2. The Approach to Systems Development..................................................................................................................................................................3
3. Systems Requirements.............................................................................................................................................................................................4
4. Project Cost /Benefit Analysis.................................................................................................................................................................................5
5. Project Schedule.....................................................................................................................................................................................................11
Project Plan..........................................................................................................................11
Work Breakdown Structure..................................................................................................13
Gantt Chart...........................................................................................................................14
6. System Information Requirement Investigation Techniques.................................................................................................................................15
7. Reflections and Conclusions..................................................................................................................................................................................16
8. References..............................................................................................................................................................................................................17

2INFORMATION SYSTEMS ANALYSIS AND DESIGN
1. Introduction
John Smith is the Chairman of UNICEF Child Care. The institution is governed by group of people. Headquarter of the institution is
placed in Sydney, Australia. The organisation also has five branches in Australia in Melbourne, Brisbane, Gold Coast, Rock Hampton. They
cater caring for the underprivileged children who ages range between six weeks and thirteen. They provide food and other services to those
children. Teachers and nannies are also provided by the institution to the children. The children’s parents who want UNICEF’s service will have
to enrol at UNICEF’s website and the parents can enjoy the service simply by paying minimal fees through the online portal of the UNICEF
Child Care.
UNICEF Child Care has several objectives-
 To design an online platform so that the employee staff across five centres of the institution can communicate with one other all
day and night 24x7
 To maintain the stock level of the inventory across five centres of UNICEF Child Care
 To forward annual statement to the parents of the children
 To send thanks message to the parents who prefer to pay the fess online

3INFORMATION SYSTEMS ANALYSIS AND DESIGN
2. The Approach to Systems Development
UNICEF Child Care needs to assign an IT team. The IT team will develop the cloud ERP software. The cloud ERP will be deployed over
the cloud platform. UNICEF can be largely benefitted implementing the software. They need to host the cloud ERP software over the cloud
platform so they need to take up the cloud vendor services. Microsoft and Amazon are known to provide quality cloud solutions. Amazon AWS
or Microsoft Azure can be a good option for the ERP software.
The software can give them several benefits. The employees of the organisation can communicate with one other. The administrators can
communicate with the employees across the five centres- Brisbane, Rock Hampton, Gold Coast, Melbourne and Sydney. The admin of UNICEF
can keep track of the supplies items and can be able to order as per requirements. Therefore, cloud ERP implementation is absolute necessity for
UNICEF. UNICEF Child Care must create IT team as that will facilitate their business in the long run. The IT developer team will develop the
software. The IT support team will implement and configure the software. The IT support team will train the admin as well as employees and
will assist so that they can use the software effectively.
3. Systems Requirements
System Requirements for UNICEF Child Care can be branched into functional requirements and non-functional requirements.
i. The IT team must configure the cloud ERP software in real time. The integrated system is relied upon constant updates
ii. The IT team will host the cloud ERP software on AWS or Azure platform

4INFORMATION SYSTEMS ANALYSIS AND DESIGN
iii. The IT support team will implement and configure the software in the system across the five centres of UNICEF in Australia. They will
execute the software on Amazon AWS or Microsoft Azure. They will also install the antimalware software in the system across the five centres
of UNICEF so that the employee can conduct the business activities safely and securely
iv. The institution will have to pay heavy for adopting cloud ERP software. UNCEF can be quite sure that it will facilitate them in the coming
future. The IT team must develop the cloud ERP within the budget and stipulated deadline
The non-functional requirements for UNICEF Child Care-
i. The cloud ERP must be crafted in such a way so that the employees and admin staff can find it convenient to use the software
ii. The IT team will have to make sure that the cloud ERP software get restored comfortable after it crashes.
iii. The in-house IT team must make sure that the software is safe and secured to use. They will have to implement certain measures so that the
software does not hacked.
4. Project Cost /Benefit Analysis
Cost-Benefit - INPUT VALUES

5INFORMATION SYSTEMS ANALYSIS AND DESIGN
Software Setting Up for UNICEF $ 4,000.00
Draft Preparation for Specifications of Software $ 8,800.00
Database Set Up and Storing Inventory Data at Database $ 12,000.00
Connecting Database Server across Brisbane, Sydney, Rock Hampton, Gold Coast and Sydney $ 4,000.00
Total $ 28,800.00
Checking Availability of Supplies Products' Stock $ 6,000.00
Carry Out Unit Testing $ 7,000.00
Carry Out Integration Testing $ 7,000.00
Total $ 20,000.00
ERP Software Go-Live $ 3,000.00

6INFORMATION SYSTEMS ANALYSIS AND DESIGN
Catering Business Support $ 4,000.00
Total $ 7,000.00
Discount Rate Used 6.00%

7INFORMATION SYSTEMS ANALYSIS AND DESIGN

8INFORMATION SYSTEMS ANALYSIS AND DESIGN

9INFORMATION SYSTEMS ANALYSIS AND DESIGN
5. Project Schedule
Project Plan
Task Name Duration Start Finish Predecessors
Development of ERP Software 97 wks Wed 18-04-18 Tue 25-02-20
Project Scope 4 wks Wed 18-04-18 Tue 15-05-18
Software Setting Up for UNICEF 4 wks Wed 18-04-18 Tue 15-05-18
ERP Software Analysis 10 wks Wed 16-05-18 Tue 24-07-18
Draft Preparation for Specifications of Software 4 wks Wed 16-05-18 Tue 12-06-18 2
Software Specifications' Review 5 wks Wed 13-06-18 Tue 17-07-18 4
Obtaining Approvals to Proceed Further 6 wks Wed 13-06-18 Tue 24-07-18 4
ERP Software Development Align with UNICEF Business 25 wks Wed 25-07-18 Tue 15-01-19
Code Development for cloud ERP 4 wks Wed 25-07-18 Tue 21-08-18 6
Database Set Up 6 wks Wed 22-08-18 Tue 02-10-18 8
Storing Inventory Data Storage at Database 6 wks Wed 03-10-18 Tue 13-11-18 9
Developer Testing 4 wks Wed 14-11-18 Tue 11-12-18 10
Connecting Database Server across Brisbane, Sydney, Rock Hampton, Gold
Coast and Sydney 5 wks Wed 12-12-18 Tue 15-01-19 11
ERP Software Operations Aligning Business 12 wks Wed 16-01-19 Tue 09-04-19
Data gathering from Database Server 6 wks Wed 16-01-19 Tue 26-02-19 12
Checking Availability of Supplies Products' Stock 6 wks Wed 27-02-19 Tue 09-04-19 14
Testing 33 wks Wed 10-04-19 Tue 26-11-19
Unit Testing Development Using Product Specifications 7 wks Wed 10-04-19 Tue 28-05-19 15
Carry Out Unit Testing 7 wks Wed 29-05-19 Tue 16-07-19 17
Carry Out Integration Testing 7 wks Wed 17-07-19 Tue 03-09-19 18
Documentation 3 wks Wed 04-09-19 Tue 24-09-19 19
Review of Documentation 3 wks Wed 25-09-19 Tue 15-10-19 20

10INFORMATION SYSTEMS ANALYSIS AND DESIGN
Providing Training to Employee and Admin 6 wks Wed 16-10-19 Tue 26-11-19 21
Go Live 7 wks Wed 27-11-19 Tue 14-01-20
ERP Software Go-Live 3 wks Wed 27-11-19 Tue 17-12-19 22
Catering System Support 4 wks Wed 18-12-19 Tue 14-01-20 24
Catering Business Support 4 wks Wed 18-12-19 Tue 14-01-20 24
Project Closure 6 wks Wed 15-01-20 Tue 25-02-20
Project Handover 2 wks Wed 15-01-20 Tue 28-01-20 26
Client's Agreement 2 wks Wed 29-01-20 Tue 11-02-20 28
Documentation 2 wks Wed 12-02-20 Tue 25-02-20 29
Resource Release 1 wk Wed 12-02-20 Tue 18-02-20 29
Work Breakdown Structure
The project manager is responsible to prepare the project plan for UNICEF Child Care. The plan consists of all the activities that the
stakeholders will conduct. The work break down structure explains the list of activities along with the project dependencies. The work break

11INFORMATION SYSTEMS ANALYSIS AND DESIGN
down structure demonstrates the project dependencies. The UNICEF Child Care organisation has been showcased in the work breakdown
structure.