COIT20248 Information Systems: UNICEF Child Care System Development

This report provides a comprehensive analysis of system requirements for UNICEF Child Care, focusing on enhancing operational activities through effective system development. It employs Agile methodology, emphasizing people and iterative improvements, and identifies functional requirements like user-friendly interfaces and cloud storage, alongside non-functional requirements such as scalability and security. The report includes a detailed cost-benefit analysis, demonstrating the project's economic viability with calculations of NPV and ROI, and presents a project schedule using Gantt charts and work breakdown structures (WBS). It also explores system information requirement investigation techniques, stakeholder involvement, and reflections on the proposed system's feasibility and alignment with UNICEF's objectives, recommending the use of cloud computing, ERP, and HR management systems for optimal performance.

COIT 20248: Information Systems Analysis and Design
Term 3, 2017
Assessment 1 - Systems Development
Lecturer: Lecturer Name
Tutor: Tutor Name
Prepared by:
Student Name
Student Number

Table of Contents
1. Introduction.......................................................................................................................................2
2. Approach to Systems Development..................................................................................................2
3. Systems Requirements......................................................................................................................2
Functional Requirements...................................................................................................................2
Non – Functional requirements.........................................................................................................2
4. Project Cost Benefit Analysis.............................................................................................................3
5. Project Schedule................................................................................................................................2
Gantt Chart........................................................................................................................................5
Work Breakdown Structure...............................................................................................................6
6. System Information Requirement Investigation Techniques.............................................................7
Stakeholder Involved in the Project...................................................................................................7
Investigation Techniques...................................................................................................................7
7. Reflections and Conclusions..............................................................................................................7
8. References.........................................................................................................................................9
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1. Introduction
The aim of this report is to emphasize on the system requirements needed for the effective
and efficient flow of the operational activities within the UNICEF Child Care. I have been a governing
sector under the leadership of John Smith that is located at Sydney, which is responsible for the child
caring between the ages six week to thirteen weeks. The objectives for the system development for
UNICEF can be listed as:
 To identify the responsibilities of the system
 To investigate the system requirements and document them in this report
 To minimize the impact of problems identified in the traditional activities of the UNICEF
 To enhance the facilities for the organization and the customers
 To deliver the investigation in a feasible manner
2. Approach to Systems Development
Agile methodology will be applicable in the delivery of the proposed system within the
existing system of the UNICEF, as it will be emphasizing on the people despite of the roles they are
playing in the development. It is best suited for the implementation of software and promoting the
improvement and change in the existing system. The developed system will need redefining and
improving the systems with the passage of time.
3. Systems Requirements
Functional Requirements
 There should be effective user interface for the users in manner to be easily applicable and
understandable by them
 It should allow cloud storage in manner to access the data or information 24*7 and allowing
restrictions at different levels for the data access
 A database management system will be needed for handling the data being collected and
shared for the operational activities
 HR management system and ERP system will be helpful in empowering the automated
service for the payment and notification sending
Non – Functional requirements
 The system should be easy to understand and accessible by the individuals
 Scalability is the major factor that will emphasize on the data storage
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 Flexibility is another concern for the all five centers and management of the operational
activities within them
 Security of the data or information is another concern for the data or information being
collected in the database and shared among the different centers
4. Project Cost Benefit Analysis
As per the data provided in the case study:
Cost-Benefit - INPUT VALUES
Hardware $ 45,000.00
Software $ 35,000.00
Development team salaries $ 25,000.00
Training $ 20,000.00
Total Development Cost $ 125,000.00
Hardware $ 3,000.00
Software $ 4,000.00
Operational Labor $ 5,000.00
Total Operational Cost $ 12,000.00
Approximate salary savings $ 54,000.00
Reduced operating cost $ 60,000.00
Total Benefit $ 114,000.00
Discount Rate Used 6.00%
Table 1: Input values for the Cost Benefits
(Source: Created by Author)
Following data was revealed performing the cost benefit analysis:
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Project Cost-Benefit Analysis
Analysis Variables: .
Discount Rate Used 6.00%
Annual Benefits $ 114,000.00
Annual Operational Costs $ 12,000.00
One-Time Development Cost $ 125,000.00
Year of Project
0 1 2 3
Economic Benefit $0.00 $ 114,000.00 $ 114,000.00 $ 114,000.00 $ 114,000.
Discount Rate 1.0000 0.9434 0.8900 0.8396 0.79
PV of Benefits $0.00 $107,547.17 $101,459.59 $95,716.60 $90,298
NPV of all BENEFITS $0.00 $ 107,547.17 $ 209,006.76 $ 304,723.36 $ 395,022.
One-Time COSTS 1,25,000
Recurring Costs $0.00 $ (12,000.00) $ (12,000.00) $ (12,000.00) $ (12,000.0
Discount Rate 1.0000 0.9434 0.8900 0.8396 0.79
PV of Recurring Costs $0.00 $ (11,320.75) $ (10,679.96) $ (10,075.43) $ (9,505.1
NPV of all COSTS 1,25,000 $(136,320.75) $(147,000.71) $ (157,076.14) $ (166,581.
Overall NPV
Overall ROI
Break-even Analysis
Yearly NPV Cash FLOW 1,25,000 $ 96,226.42 $ 90,779.64 $ 85,641.17 $ 80,793.5
Overall NPV Cash FLOW 1,25,000 $ (28,773.58) $ 62,006.05 $ 147,647.22 $ 228,440.
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These data helped in identifying the
payback period for the proposed system:
Figure 1: NPV of all Benefits and NPV of all costs
(Source: Created by Author)
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5. Project Schedule
Timeline, activities, resources, and predecessors can be listed in the following table:
WB
S
Task Name Duratio
n
Start Finish Pred
ecess
ors
Resource Names
1 Automated Cild Care
system for UNICEF
205
days
Fri 4/13/18 Thu 1/24/19
1.1 Planning of the project 4 days Fri 4/13/18 Wed 4/18/18
1.1.
1
Complying with the
existing business
objectives
4 days Fri 4/13/18 Wed 4/18/18 Business Analyst, Project
Manager
1.2 Preparin businesses'
blue print
41 days Thu 4/19/18 Thu 6/14/18
1.2.
1
Establishing ERP
within Existing System
7 days Thu 4/19/18 Fri 4/27/18
1.2.
1.1
Implementing Payment
System
3 days Thu 4/19/18 Mon 4/23/18 3 IT Department,
Applications Engineer,
Project Consultant
1.2.
1.2
Implemeting the system
to notify Parents
4 days Tue 4/24/18 Fri 4/27/18 6 IT Department
1.2.
2
Project Execution 38 days Tue 4/24/18 Thu 6/14/18
1.2.
2.1
Executing setup for the
Database
3 days Tue 4/24/18 Thu 4/26/18 6 Database Admin
1.2.
2.2
Hiring enough storage in
the Cloud
10 days Fri 4/27/18 Thu 5/10/18 9 Database Admin
1.2.
2.3
Connecting the network
between the five centres
35 days Fri 4/27/18 Thu 6/14/18 6,9 IT Support Department,
Network Admin
1.3 Transformation in the
existing system of the
Organization
61 days Fri 5/11/18 Fri 8/3/18
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1.3.
1
ERP Application 61 days Fri 5/11/18 Fri 8/3/18
1.3.
1.1
exchange od information
and data through the
database
10 days Fri 6/15/18 Thu 6/28/18 10,11 Business Analyst,
Database Admin, Project
Manager
1.3.
1.2
Arrangement of the
stocks at five different
centers
23 days Fri 5/11/18 Tue 6/12/18 10 Business Analyst
1.3.
1.3
arrangement of the
supplies
6 days Fri 6/29/18 Fri 7/6/18 14 Business Analyst
1.3.
1.4
Restoring resources for
gathering information
20 days Mon 7/9/18 Fri 8/3/18 16 Business Analyst, Project
Manager
1.4 technical Preparation 77 days Mon 8/6/18 Tue 11/20/18
1.4.
1
Evaluating ERP Software 10 days Mon 8/6/18 Fri 8/17/18 17 IT Evaluation Department
1.4.
2
Setting up the
infrastructure for the end
users
23 days Mon 8/20/18 Wed 9/19/18 19 IT Department, IT
Evaluation Department
1.4.
3
Data Migration to
Production
10 days Thu 9/20/18 Wed 10/3/18 20 IT Department, IT
Support Department
1.4.
4
Pre-Go-Live Operations 34 days Thu 10/4/18 Tue 11/20/18 20,21 IT Department, IT
Evaluation Department
1.5 Go-Live and Support 40 days Wed
11/21/18
Tue 1/15/19
1.5.
1
ERP Software Go-Live 22 days Wed
11/21/18
Thu 12/20/18 22 IT Department, IT
Evaluation Department
1.5.
2
Providing System
Support
12 days Fri 12/21/18 Mon 1/7/19 24 IT Support Department
1.5.
3
Providing Business
Support
6 days Tue 1/8/19 Tue 1/15/19 25 Business Analyst
1.6 Project Closure 205
days
Fri 4/13/18 Thu 1/24/19
1.6. Final Project Handover 7 days Wed 1/16/19 Thu 1/24/19 24,25 Project Consultant,
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1 ,26 Project Manager
1.6.
2
Preparing Documentation 5 days Fri 4/13/18 Thu 4/19/18
1.6.
3
Releasing Resource 13 days Thu 4/19/18 Mon 5/7/18 Project Manager
Table 3: Timeline and schedule of the project
(Source: Created by Author)
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Gantt Chart
Figure 2: Gantt Chart of the project
(Source: Created by Author)
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Work Breakdown Structure
Figure 3: WBS structure
(Source: Created by Author)
The Gantt chart presented in the above report also presents the activities and sub-activities
similar to that of the WBS chart as presented in the above. The alignment presented in the activity
list of the above Gantt chart has been presented in the sub-activities as WBS.
The goal of the system is to present an alternative solution for the parents to make
payments and other operational activities using the developed system.
The scope of the project is to transform the payment system of the UICEF promoting
easy and smooth flow for the UNICEF.
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6. System Information Requirement Investigation Techniques
Stakeholder Involved in the Project
Internal stakeholder:
 Children
 In-staff employees
 Accountant
 Management
 IT department
External stakeholders:
 Government
 Sponsors
 Cloud Service Provider
 Local communities
Investigation Techniques
Following are the Investigation techniques those could be applied for the identification of the system
requirements needed for the development of the presented system:
Questionnaire: Questioning about the necessary scope, needs, and requirements of the
customer can be helpful in delivering a feasible solution. It can be open ended, close ended or
optional choices for the consumers.
Suggestion Valet: It will allow collection of innovative ideas and delivery of the project based
on the additional innovation added by the customers providing suggestions.
Meetings: Face to face, meetings and eye contact is a helpful measure for getting the truth
and desire of the individuals for the developed system emphasizing the betterment of life for them.
Social Media Pages: Social is one if the best platform for getting suggestions and responding
to the stakeholders of the project.
7. Reflections and Conclusions
The above report concludes that the requirements of the system have been analysed in an
effective and efficient manner and the presented data can be utilized for the development of the
proposed system. It can be stated that three technologies such as cloud computing, ERP system, and
HR management system will be helpful in delivering the scopes and objectives of the UNICEF as per
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the designed system. The above report emphasizes on the activities, sub-activities, milestones, and
other activities those will needed to be delivered considering the proposed solutions for the new
system. The above report also explains who the stakeholders are and how effectively
communication can be led with them. It can be recommended that the perspective shown in the
above report present the delivery of the operational activities in manner to provide an easy and
alternative solution for the delivery of the objectives set for the UNICEF. The above presented model
is an effective solution and complies with the business and organizational requirements of the
UNICEF.
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8. References
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Swennen, M., 2018. Using event log knowledge to support operational excellence
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