COIT20248 Information Systems: UNICEF Child Care Systems Development
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AI Summary
This report presents a system analysis and design for UNICEF Child Care, aiming to automate its operations and address existing system problems. It details the approach to systems development, emphasizing cloud services and ERP systems, and recommends Agile Scrum methodology. The report outlines functional and non-functional requirements, includes a cost-benefit analysis demonstrating a positive ROI, and provides a project schedule with a Gantt chart and work breakdown structure. It also identifies system information requirement investigation techniques and concludes with reflections on the project's feasibility and the importance of data security. References are provided to support the analysis and recommendations.

COIT 20248: Information Systems Analysis and Design
Term 3, 2017
Assessment 1 - Systems Development
Lecturer: Lecturer Name
Tutor: Tutor Name
Prepared by:
Student Name
Student Number
Term 3, 2017
Assessment 1 - Systems Development
Lecturer: Lecturer Name
Tutor: Tutor Name
Prepared by:
Student Name
Student Number
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Table of Contents
1. Introduction.......................................................................................................................................2
2. Approach to Systems Development..................................................................................................2
3. Systems Requirements......................................................................................................................2
Functional Requirements...................................................................................................................2
Non – Functional requirements.........................................................................................................3
4. Project Cost Benefit Analysis.............................................................................................................3
5. Project Schedule................................................................................................................................6
Gantt Chart........................................................................................................................................9
Work Breakdown Structure.............................................................................................................10
6. System Information Requirement Investigation Techniques...........................................................11
7. Reflections and Conclusions............................................................................................................11
8. References.......................................................................................................................................12
Page 1
1. Introduction.......................................................................................................................................2
2. Approach to Systems Development..................................................................................................2
3. Systems Requirements......................................................................................................................2
Functional Requirements...................................................................................................................2
Non – Functional requirements.........................................................................................................3
4. Project Cost Benefit Analysis.............................................................................................................3
5. Project Schedule................................................................................................................................6
Gantt Chart........................................................................................................................................9
Work Breakdown Structure.............................................................................................................10
6. System Information Requirement Investigation Techniques...........................................................11
7. Reflections and Conclusions............................................................................................................11
8. References.......................................................................................................................................12
Page 1

1. Introduction
A group of people is governing the UNICEF Child Care under the leadership of John Smith and it is
located at Sydney. UNICEF Child Care has been caring and supporting the children of ages between
six weeks to thirteen. The aim of this project is to analyze the requirements of the UNICEF and
present a precise system analysis related to the operational activities of the UNICEF. The objectives
of the developed system are as follows:
To automate the manual system f UNICEF Child Care manual system
To present a feasible analysis of the system considering the needs and requirements
of the organization
To eliminate the [problems being raised with the current system
To replace the accounting system of accountant and admin to an automated system
To deliver the project within planned schedule and budget
To `present a profitable resource management helping in making good profit
2. Approach to Systems Development
The system development will need an IT team for the establishment of the network and
third party services including the maintenance and establishment of the hardware and software
required for the developed system. Cloud services will need to be utilize for the accomplishment of
the automated system and ERP system can be utilized for the accomplishment of the daily
operational activities. Microsoft Azure or AWS can be recommended as the better vendors for the
Cloud services and launching platform of the ERP software. This setup will allow and eff9cient
communication between the employees of the expanded centers of the UNICEF. After the successful
deployment of the cloud services and the ERP software, the employees will need training in how to
operate the system and utilize it with maximum efficiency. Personal and sensitive information will be
collected and hence, the UNICEF will have to establish an IT team who will be concerned of the bugs
and glitches in the system and security of the individuals sharing information. Agile scrum
methodology will be applicable for the successful delivery of the project considering the needs and
requirements of the organization and the consumers.
3. Systems Requirements
Functional Requirements
An integrated system will be needed to be developed that will need constant
updates after some intervals.
A database manage system empowering the collection and real time execution of
the data
Cloud service and ERP system will needed to be implemented within the system
Page 2
A group of people is governing the UNICEF Child Care under the leadership of John Smith and it is
located at Sydney. UNICEF Child Care has been caring and supporting the children of ages between
six weeks to thirteen. The aim of this project is to analyze the requirements of the UNICEF and
present a precise system analysis related to the operational activities of the UNICEF. The objectives
of the developed system are as follows:
To automate the manual system f UNICEF Child Care manual system
To present a feasible analysis of the system considering the needs and requirements
of the organization
To eliminate the [problems being raised with the current system
To replace the accounting system of accountant and admin to an automated system
To deliver the project within planned schedule and budget
To `present a profitable resource management helping in making good profit
2. Approach to Systems Development
The system development will need an IT team for the establishment of the network and
third party services including the maintenance and establishment of the hardware and software
required for the developed system. Cloud services will need to be utilize for the accomplishment of
the automated system and ERP system can be utilized for the accomplishment of the daily
operational activities. Microsoft Azure or AWS can be recommended as the better vendors for the
Cloud services and launching platform of the ERP software. This setup will allow and eff9cient
communication between the employees of the expanded centers of the UNICEF. After the successful
deployment of the cloud services and the ERP software, the employees will need training in how to
operate the system and utilize it with maximum efficiency. Personal and sensitive information will be
collected and hence, the UNICEF will have to establish an IT team who will be concerned of the bugs
and glitches in the system and security of the individuals sharing information. Agile scrum
methodology will be applicable for the successful delivery of the project considering the needs and
requirements of the organization and the consumers.
3. Systems Requirements
Functional Requirements
An integrated system will be needed to be developed that will need constant
updates after some intervals.
A database manage system empowering the collection and real time execution of
the data
Cloud service and ERP system will needed to be implemented within the system
Page 2
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Allowing an effective and efficient user interface for the accomplishment of the
objectives in automated manner
Non – Functional requirements
The system should be feasible and easily understandable by the individuals utilizing
the system
There should be scalability within the system as the storage should must be
available for storing data in the cloud
He developed system should be secured in manner to protect the personal and
sensitive information of the individuals
4. Project Cost Benefit Analysis
Considering the data provided in the case study following representation was made:
Cost-Benefit - INPUT VALUES
Hardware $ 50,000.00
Software $ 30,000.00
Development team salaries $ 20,000.00
Training $ 20,000.00
Total Development Cost $ 120,000.00
Hardware $ 2,000.00
Software $ 3,000.00
Operational Labor $ 4,000.00
Total Operational Cost $ 9,000.00
Approximate salary savings $ 54,000.00
Reduced operating cost $ 60,000.00
Total Benefit $ 114,000.00
Discount Rate Used 6.00%
Table 1: Input values for the Cost Benefits
(Source: Created by Author)
Following data was revealed performing the cost benefit analysis:
Project Cost-Benefit
Analysis
Discount
Rate Used
3.00%
Annual
Benefits
$
114,000.00
Annual
Operationa
$ 9,000.00
Page 3
objectives in automated manner
Non – Functional requirements
The system should be feasible and easily understandable by the individuals utilizing
the system
There should be scalability within the system as the storage should must be
available for storing data in the cloud
He developed system should be secured in manner to protect the personal and
sensitive information of the individuals
4. Project Cost Benefit Analysis
Considering the data provided in the case study following representation was made:
Cost-Benefit - INPUT VALUES
Hardware $ 50,000.00
Software $ 30,000.00
Development team salaries $ 20,000.00
Training $ 20,000.00
Total Development Cost $ 120,000.00
Hardware $ 2,000.00
Software $ 3,000.00
Operational Labor $ 4,000.00
Total Operational Cost $ 9,000.00
Approximate salary savings $ 54,000.00
Reduced operating cost $ 60,000.00
Total Benefit $ 114,000.00
Discount Rate Used 6.00%
Table 1: Input values for the Cost Benefits
(Source: Created by Author)
Following data was revealed performing the cost benefit analysis:
Project Cost-Benefit
Analysis
Discount
Rate Used
3.00%
Annual
Benefits
$
114,000.00
Annual
Operationa
$ 9,000.00
Page 3
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l Costs
One-Time
Developm
ent Cost
$
120,000.00
Year of Project
0 1 2 3 4 5 TOTALS
Economic
Benefit
$0.00 $
114,0
00.00
$
114,0
00.00
$
114,000.
00
$
114,000
.00
$
114,000.
00
Discount
Rate
1.0000 0.970
9
0.942
6
0.9151 0.8885 0.8626
PV of
Benefits
$0.00 $110,
679.6
1
$107,
455.9
3
$104,32
6.15
$101,28
7.52
$98,337.
40
NPV of all
BENEFITS
$0.00 $
110,6
79.61
$
218,1
35.55
$
322,461.
69
$
423,749
.22
$
522,086.
62
$
522,086.
62
One-Time
COSTS
$
120000
Recurring
Costs
$0.00 $
(9,00
0.00)
$
(9,00
0.00)
$
(9,000.0
0)
$
(9,000.0
0)
$
(9,000.0
0)
Discount
Rate
1.0000 0.970
9
0.942
6
0.9151 0.8885 0.8626
PV of
Recurring
Costs
$0.00 $
(8,73
7.86)
$
(8,48
3.36)
$
(8,236.2
7)
$
(7,996.3
8)
$
(7,763.4
8)
NPV of all
COSTS
$
120000
$(12
8,737
.86)
$(13
7,221.
23)
$
(145,457
.50)
$
(153,45
3.89)
$
(161,217
.36)
$
(161,217
.36)
Overall
NPV
$
360,869.
25
Overall
ROI
2.2384
Break-
even
Analysis
Yearly
NPV Cash
FLOW
$
120000
$
101,9
41.75
$
98,97
2.57
$
96,089.8
7
$
93,291.
14
$
90,573.9
2
Overall
NPV Cash
FLOW
$
120000
$
(18,0
58.25
)
$
80,91
4.32
$
177,004.
19
$
270,295
.33
$
360,869.
25
Table 2: Cost Benefit Analysis
(Source: Created by Author)
Page 4
One-Time
Developm
ent Cost
$
120,000.00
Year of Project
0 1 2 3 4 5 TOTALS
Economic
Benefit
$0.00 $
114,0
00.00
$
114,0
00.00
$
114,000.
00
$
114,000
.00
$
114,000.
00
Discount
Rate
1.0000 0.970
9
0.942
6
0.9151 0.8885 0.8626
PV of
Benefits
$0.00 $110,
679.6
1
$107,
455.9
3
$104,32
6.15
$101,28
7.52
$98,337.
40
NPV of all
BENEFITS
$0.00 $
110,6
79.61
$
218,1
35.55
$
322,461.
69
$
423,749
.22
$
522,086.
62
$
522,086.
62
One-Time
COSTS
$
120000
Recurring
Costs
$0.00 $
(9,00
0.00)
$
(9,00
0.00)
$
(9,000.0
0)
$
(9,000.0
0)
$
(9,000.0
0)
Discount
Rate
1.0000 0.970
9
0.942
6
0.9151 0.8885 0.8626
PV of
Recurring
Costs
$0.00 $
(8,73
7.86)
$
(8,48
3.36)
$
(8,236.2
7)
$
(7,996.3
8)
$
(7,763.4
8)
NPV of all
COSTS
$
120000
$(12
8,737
.86)
$(13
7,221.
23)
$
(145,457
.50)
$
(153,45
3.89)
$
(161,217
.36)
$
(161,217
.36)
Overall
NPV
$
360,869.
25
Overall
ROI
2.2384
Break-
even
Analysis
Yearly
NPV Cash
FLOW
$
120000
$
101,9
41.75
$
98,97
2.57
$
96,089.8
7
$
93,291.
14
$
90,573.9
2
Overall
NPV Cash
FLOW
$
120000
$
(18,0
58.25
)
$
80,91
4.32
$
177,004.
19
$
270,295
.33
$
360,869.
25
Table 2: Cost Benefit Analysis
(Source: Created by Author)
Page 4

These data helped in identifying the payback period for the proposed system:
Figure 1: NPV of all Benefits and NPV of all costs
(Source: Created by Author)
Page 5
Figure 1: NPV of all Benefits and NPV of all costs
(Source: Created by Author)
Page 5
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5. Project Schedule
Timeline, activities, resources, and predecessors can be listed in the following table:
WBS Task Name Duratio
n
Start Finish Predecesso
rs
Resource
Names
Cost
1 Development
of an
Automated
System For
UNICEF
290
days
Thu
4/12/18
Wed
5/22/19
$103,200.0
0
1.1 Planning for
the new
implementatio
n
2 days Thu
4/12/18
Fri
4/13/18
$800.00
1.1.1 Adapt the
existing
Framework of
the UNICEF
Child Care
2 days Thu
4/12/18
Fri
4/13/18
Business
Analyst,
Project
Manager
$800.00
1.2 Preparation
of the
blueprint of
the Business
68 days Mon
4/16/18
Wed
7/18/18
$25,960.00
1.2.1 Implement
ation of the
ERP
7 days Mon
4/16/18
Tue
4/24/18
$2,080.00
1.2.1.
1
establish
ment of the
Online
Payment
Service
4 days Mon
4/16/18
Thu
4/19/18
3 IT
Developme
nt
Department
,
Applications
Engineer,
Consultant
$1,600.00
1.2.1.
2
Establish
ment of the
system
sending
information
the Parents
3 days Fri
4/20/18
Tue
4/24/18
6 IT
Developme
nt
Department
$480.00
1.2.2 Execution
of the Project
64 days Fri
4/20/18
Wed
7/18/18
$23,880.00
1.2.2.
1
Establish
ment of the
Database Set
Up
4 days Fri
4/20/18
Wed
4/25/18
6 Database
Admin
$480.00
1.2.2.
2
acquiring
data storage
on the Cloud
15 days Thu
4/26/18
Wed
5/16/18
9 Database
Admin
$1,800.00
Page 6
Timeline, activities, resources, and predecessors can be listed in the following table:
WBS Task Name Duratio
n
Start Finish Predecesso
rs
Resource
Names
Cost
1 Development
of an
Automated
System For
UNICEF
290
days
Thu
4/12/18
Wed
5/22/19
$103,200.0
0
1.1 Planning for
the new
implementatio
n
2 days Thu
4/12/18
Fri
4/13/18
$800.00
1.1.1 Adapt the
existing
Framework of
the UNICEF
Child Care
2 days Thu
4/12/18
Fri
4/13/18
Business
Analyst,
Project
Manager
$800.00
1.2 Preparation
of the
blueprint of
the Business
68 days Mon
4/16/18
Wed
7/18/18
$25,960.00
1.2.1 Implement
ation of the
ERP
7 days Mon
4/16/18
Tue
4/24/18
$2,080.00
1.2.1.
1
establish
ment of the
Online
Payment
Service
4 days Mon
4/16/18
Thu
4/19/18
3 IT
Developme
nt
Department
,
Applications
Engineer,
Consultant
$1,600.00
1.2.1.
2
Establish
ment of the
system
sending
information
the Parents
3 days Fri
4/20/18
Tue
4/24/18
6 IT
Developme
nt
Department
$480.00
1.2.2 Execution
of the Project
64 days Fri
4/20/18
Wed
7/18/18
$23,880.00
1.2.2.
1
Establish
ment of the
Database Set
Up
4 days Fri
4/20/18
Wed
4/25/18
6 Database
Admin
$480.00
1.2.2.
2
acquiring
data storage
on the Cloud
15 days Thu
4/26/18
Wed
5/16/18
9 Database
Admin
$1,800.00
Page 6
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1.2.2.
3
establish
ment of the
network
between all
the five
expansions
60 days Thu
4/26/18
Wed
7/18/18
6,9 IT Support
Department
, Network
Admin
$21,600.00
1.3 compatibility
with the
existing
bbusiness
requirement
of the
organization
90 days Thu
5/17/18
Wed
9/19/18
$20,440.00
1.3.1 ERP
Application
90 days Thu
5/17/18
Wed
9/19/18
$20,440.00
1.3.1.
1
Data
Access from
the Database
Server
12 days Thu
7/19/18
Fri
8/3/18
10,11 Business
Analyst,
Database
Admin,
Project
Manager
$6,240.00
1.3.1.
2
Supplies
Products'
Stock
availability
Check in Gold
Coast,
Brisbane, Rock
Hampton,
Melbourne
and Sydney
15 days Thu
5/17/18
Wed
6/6/18
10 Business
Analyst
$3,000.00
1.3.1.
3
Number
of Supplies
Products
Required
10 days Mon
8/6/18
Fri
8/17/18
14 Business
Analyst
$2,000.00
1.3.1.
4
Ordering
the Number of
Supplies
Products'
Required
23 days Mon
8/20/18
Wed
9/19/18
16 Business
Analyst,
Project
Manager
$9,200.00
1.4 Final
Preparation
95 days Thu
9/20/18
Wed
1/30/19
$35,600.00
1.4.1 Testing ERP
Software
15 days Thu
9/20/18
Wed
10/10/1
8
17 IT Testing
Department
$3,600.00
1.4.2 Final Set Up
for the
Employees and
End User
45 days Thu
10/11/1
8
Wed
12/12/1
8
19 IT
Developme
nt
Department
, IT Testing
$18,000.00
Page 7
3
establish
ment of the
network
between all
the five
expansions
60 days Thu
4/26/18
Wed
7/18/18
6,9 IT Support
Department
, Network
Admin
$21,600.00
1.3 compatibility
with the
existing
bbusiness
requirement
of the
organization
90 days Thu
5/17/18
Wed
9/19/18
$20,440.00
1.3.1 ERP
Application
90 days Thu
5/17/18
Wed
9/19/18
$20,440.00
1.3.1.
1
Data
Access from
the Database
Server
12 days Thu
7/19/18
Fri
8/3/18
10,11 Business
Analyst,
Database
Admin,
Project
Manager
$6,240.00
1.3.1.
2
Supplies
Products'
Stock
availability
Check in Gold
Coast,
Brisbane, Rock
Hampton,
Melbourne
and Sydney
15 days Thu
5/17/18
Wed
6/6/18
10 Business
Analyst
$3,000.00
1.3.1.
3
Number
of Supplies
Products
Required
10 days Mon
8/6/18
Fri
8/17/18
14 Business
Analyst
$2,000.00
1.3.1.
4
Ordering
the Number of
Supplies
Products'
Required
23 days Mon
8/20/18
Wed
9/19/18
16 Business
Analyst,
Project
Manager
$9,200.00
1.4 Final
Preparation
95 days Thu
9/20/18
Wed
1/30/19
$35,600.00
1.4.1 Testing ERP
Software
15 days Thu
9/20/18
Wed
10/10/1
8
17 IT Testing
Department
$3,600.00
1.4.2 Final Set Up
for the
Employees and
End User
45 days Thu
10/11/1
8
Wed
12/12/1
8
19 IT
Developme
nt
Department
, IT Testing
$18,000.00
Page 7

Department
1.4.3 Data
Migration to
Production
12 days Thu
12/13/1
8
Fri
12/28/1
8
20 IT
Developme
nt
Department
, IT Support
Department
$4,800.00
1.4.4 Pre-Go-Live
Operations
23 days Mon
12/31/1
8
Wed
1/30/19
20,21 IT
Developme
nt
Department
, IT Testing
Department
$9,200.00
1.5 Go-Live and
Support
43 days Thu
1/31/19
Mon
4/1/19
$12,240.00
1.5.1 ERP
Software Go-
Live
15 days Thu
1/31/19
Wed
2/20/19
22 IT
Developme
nt
Department
, IT Testing
Department
$6,000.00
1.5.3 Providing
Business
Support
12 days Fri
3/15/19
Mon
4/1/19
25 Business
Analyst
$2,400.00
1.6 Project
Closure
37 days Tue
4/2/19
Wed
5/22/19
$8,160.00
1.6.1 Final
Project
Handover
13 days Tue
4/2/19
Thu
4/18/19
24,25,26 Consultant,
Project
Manager
$4,160.00
1.6.2 Agreement
from the Client
12 days Fri
4/19/19
Mon
5/6/19
28 Chairman of
UNICEF
Child Care
$0.00
1.6.3 Preparing
Documentatio
n
10 days Tue
5/7/19
Mon
5/20/19
29 Content
Writer
$1,600.00
1.6.4 Releasing
Resource
12 days Tue
5/7/19
Wed
5/22/19
29 Project
Manager
$2,400.00
2 ERP Software
Maintenance
6 days Thu
2/21/19
Tue
3/19/19
24 IT
Developme
nt
Department
, IT Support
Department
, IT Testing
Department
$1,920.00
Table 3: Timeline and schedule of the project
(Source: Created by Author)
Page 8
1.4.3 Data
Migration to
Production
12 days Thu
12/13/1
8
Fri
12/28/1
8
20 IT
Developme
nt
Department
, IT Support
Department
$4,800.00
1.4.4 Pre-Go-Live
Operations
23 days Mon
12/31/1
8
Wed
1/30/19
20,21 IT
Developme
nt
Department
, IT Testing
Department
$9,200.00
1.5 Go-Live and
Support
43 days Thu
1/31/19
Mon
4/1/19
$12,240.00
1.5.1 ERP
Software Go-
Live
15 days Thu
1/31/19
Wed
2/20/19
22 IT
Developme
nt
Department
, IT Testing
Department
$6,000.00
1.5.3 Providing
Business
Support
12 days Fri
3/15/19
Mon
4/1/19
25 Business
Analyst
$2,400.00
1.6 Project
Closure
37 days Tue
4/2/19
Wed
5/22/19
$8,160.00
1.6.1 Final
Project
Handover
13 days Tue
4/2/19
Thu
4/18/19
24,25,26 Consultant,
Project
Manager
$4,160.00
1.6.2 Agreement
from the Client
12 days Fri
4/19/19
Mon
5/6/19
28 Chairman of
UNICEF
Child Care
$0.00
1.6.3 Preparing
Documentatio
n
10 days Tue
5/7/19
Mon
5/20/19
29 Content
Writer
$1,600.00
1.6.4 Releasing
Resource
12 days Tue
5/7/19
Wed
5/22/19
29 Project
Manager
$2,400.00
2 ERP Software
Maintenance
6 days Thu
2/21/19
Tue
3/19/19
24 IT
Developme
nt
Department
, IT Support
Department
, IT Testing
Department
$1,920.00
Table 3: Timeline and schedule of the project
(Source: Created by Author)
Page 8
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Gantt Chart
Figure 2: Gantt Chart of the project
(Source: Created by Author)
Page 9
Figure 2: Gantt Chart of the project
(Source: Created by Author)
Page 9
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Work Breakdown Structure
Figure 3: WBS structure
(Source: Created by Author)
Page 10
Figure 3: WBS structure
(Source: Created by Author)
Page 10

6. System Information Requirement Investigation Techniques
Resource Name or Stakeholders’ Name Type
IT Development Department Work
Consultant Work
IT Support Department Work
Business Analyst Work
IT Testing Department Work
Content Writer Work
Applications Engineer Work
Database Admin Work
Chairman of UNICEF Child Care Work
Network Admin Work
Project Manager Work
Table 4: Resources utilized in the project
(Source: Created by Author)
7. Reflections and Conclusions
Based on the above report it can be concluded that the UNICEF can efficiently implement the
automated system within the existing system through following the approaches recommended
above. The cost benefit analysis states how effective could be the implementation of this system and
returns can be gain in almost one year later and two years before. It can be recommended for the
organization to provide security the highest priority considering the security and safety of the
individuals sharing their personal and sensitive information to the system.
Page 11
Resource Name or Stakeholders’ Name Type
IT Development Department Work
Consultant Work
IT Support Department Work
Business Analyst Work
IT Testing Department Work
Content Writer Work
Applications Engineer Work
Database Admin Work
Chairman of UNICEF Child Care Work
Network Admin Work
Project Manager Work
Table 4: Resources utilized in the project
(Source: Created by Author)
7. Reflections and Conclusions
Based on the above report it can be concluded that the UNICEF can efficiently implement the
automated system within the existing system through following the approaches recommended
above. The cost benefit analysis states how effective could be the implementation of this system and
returns can be gain in almost one year later and two years before. It can be recommended for the
organization to provide security the highest priority considering the security and safety of the
individuals sharing their personal and sensitive information to the system.
Page 11
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