Coles: Evaluation of Organizational Development and Recommendations

This report analyzes the organizational development of Coles, a major Australian retailer. It begins by highlighting the importance of organizational development for achieving business objectives, improving employee relations, and enhancing operational efficiency. The report identifies key areas for improvement, including ethical issues related to supplier relationships, technological changes, and the need for professional expertise. It examines the impact of technology on Coles' operations and the challenges in adopting innovative strategies. The report concludes with recommendations for improving Coles' organizational development, including addressing the ethical concerns, leveraging technology effectively, and enhancing professional expertise to drive operational efficiency. The report also references several academic sources to support its findings.

ORGANIZATIONAL DEVELOPMENT
Organization development are the objective-based
approach used to commence any alteration of systems
within an organization
TITLE
• To meet the aims and objectives of the business of Coles, it
is essential for the business entity to make the alterations as
well as development, which will help to gain the
competitive advantage over others
OBJECTIVE
• The improvement within the organization allows to arrange
and sustain with the fresh desired form for the whole
organization of Coles
• It will help to morally boost the employees of Coles
• Organizational development increases the acceptability and
effectiveness of the organization due to presence of various
programs of organizational development
• It also helps to achieve the high performance and effective
quality of work-life within the employees of the
organization
• The organizational development includes the alteration
management which is primarily structured with the purpose
to aim on the process or system of Coles alteration
management which is an Australian retail giant
ANALYSIS
• Technological Changes - The operations of the
organization involves effective utilization of technology as
this is the only way through which they can make their
operations smooth for meeting the ever-growing needs of
the customers
• To compete in this competitive market, it becomes essential
for Coles to adopt the fresh technology so that development
can take place within the organization
• The company brings new products within the market
because they want to meet the demand of their
customer for which they use new technology
• Lack of professional expertise - The major issue which is
faced by the organization of Coles is related to the
professional expertise, who are required to with the motive
to bring the development that leads to efficiency in
operations performed by Coles
• In modern competitive world, it becomes difficult for the
organization majorly to understand the ways through which
they can bring innovative strategies within organization
that can improve the work culture
RECOMMENDATIONS
Ethical Issues - These issues or matters are examined as the
primary hurdles faced by the organization in the market place
These matters need attention of Coles as this helps the
business entity in developing their effectiveness within the
business operations
The primary ethical issues connected to the organization
involves the claim by ACCC in 2014, which stated that Coles
behaved poorly with their suppliers
This issue needed serious attention by the organization of
Coles as they are expected to form a healthy and bold
relationship with their suppliers to meet their assumptions
Improved sanitation reduces environmental burdens, increases sustainability of environmental resources and allows for a healthier, more secure
future for the population.
CONCLUSION
All these business affairs reflect that there is requirement of theories
and strategies related to organizational development and this will help
to bring the improvement in effectiveness of the organization of Coles
References
• Anderson, D.L. (2016) Organization development: The process of
leading organizational change. Sage Publications.
• Basadur, M., Basadur, T. and Licina, G. (2012) Organizational
development. In Handbook of organizational creativity (pp. 667-
703). Academic Press.
Henderson, T. and Boje, D.M. (2015) Organizational development and
change theory: Managing fractal organizing processes. Routledge.
• Jones, G.R. (2013) Organizational theory, design, and change.
Upper Saddle River, NJ: Pearson,.
• Knight, E. (2014) ACCC claims Coles behaved badly to suppliers
[Online] Available from:
https://www.smh.com.au/business/accc-claims-coles-behaved-badl
y-to-suppliers-20141016-1174l9.html
[Accessed on 22nd August 2019]