PPMP20011: Week 6 Portfolio - Commercial Conflict Resolution

This report represents a student's Week 6 portfolio for the PPMP20011 course, focusing on commercial conflict resolution. The portfolio analyzes the role of the project manager in commercial negotiation, emphasizing the importance of trust, collaboration, and stakeholder engagement. It addresses key questions regarding the influence of trust, political interests, and collaborative frameworks on negotiation outcomes. The report also explores methods for identifying and reconciling conflicting objectives, managing stakeholder relationships, and evaluating project management tools. The student integrates insights from course readings, including "Collaborative Project Procurement Arrangements" by Walker and Lloyd-Walker, and other academic resources to support their analysis. The portfolio concludes by evaluating the impact of social capital and cultural backgrounds on negotiation and discusses the consequences of project delays and disruptions in commercial projects.

(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 6
Weekly Portfolio Learning Table
Description of
topics including
reading samples
Learning outcomes
of the course
Learnings from your experience, this and prior course reading,
assignments
Supporting
documentation
including your
prior learning
Week 6 Topic:
Commercial
Conflict
Resolution.
Collaborative
Project
Procurement
Arrangements
(2015) by Derek H.
T. Walker and
Beverly M. Lloyd
Walker;
3. Differentiate
methods of project
negotiation, conflict
management, and
stakeholder
engagement across
projects consisting
of differing
technology
standards and asset
lifecycles.
The objective of this week’s topic is to make sure you have an
appreciation of the Role of the Project Manager in Commercial
Negotiation.
Try to ask yourself the questions that were in the slides in the 6th
week’s lecture:-
1. What is the influence of Trust upon Commercial
Negotiation?
2. Can Trust be changed by Political Interests?
3. Does Trust assist in Commercial Conflict Resolution?
4. What is the influence of Collaboration Frameworks upon
Commercial Negotiation?
5. Can Co-learning between Teams change the outcomes of
Commercial Negotiation?
6. In what way does taking the Perspective of others help or
hinder Commercial Negotiation?
7. How does Social Capital impact on Commercial
Negotiation?
8. Does it change as a consequence of the parties Cultural
Background?
9. How does Social Capital impact on Commercial
Negotiation?
10. Does it change as a consequence of the parties Cultural
Background?
11. How does Social Capital impact on Commercial
PPMP20011 Course
Profile
PPMP20011 Moodle
Web site
Have you any
insights you can add
from other units you
have studies or
readings you’ve
made?
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(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 6
Description of
topics including
reading samples
Learning outcomes
of the course
Learnings from your experience, this and prior course reading,
assignments
Supporting
documentation
including your
prior learning
Negotiation?
12. Does it change as a consequence of the parties Cultural
Background?
In conclusion to this week:
13. Do the ideas in Chapter 4 help in structuring your thoughts
around Commercial Project Negotiation?
14. How does this week’s topic relate to the previous weeks
topics?
15. How relevant are the thoughts of Alfredson & Cungu from
the Food and Agriculture Organization of the United
Nations in the context of this chapter? Or are we looking at
completely different ideas?
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
4. Explain and
apply methods of
identifying and
reconciling
inconsistent and
conflicting
objectives and
drivers that develop,
maintain, mange
relationships and
communication with
key stakeholders.
Trust is an important factor to consider in a commercial negotiation.
Although the parties involved in a negotiation can reach a
commercial agreement without trust, the deal must favor both
parties (Yousefi, Hipel and Hegazy 2010). The project negotiation
agreements are reached where the negotiator considers the contract
terms thus allowing the parties to allocate the risks appropriately.
The parties must get the right no matter the circumstances surround
the negotiation. Studies have demonstrated that the relationship
spectrum can influence commercial negotiation (Yousefi, Hipel and
Hegazy 2010). It is critical for the parties to build a strong
relationship to achieve project goals.
Have you any
insights you can add
from other units you
have studies or
readings you’ve
made?
Are any of the
activities above
relevant to your
5. Explain the
consequences of
project delays,
Political interests can sometimes overshadow trusts in commercial
negotiations. This is because the involved parties can reach an
agreement with little trust. The parties engaged in the negotiation
Have you any
insights you can add
from other units you
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(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 6
Description of
topics including
reading samples
Learning outcomes
of the course
Learnings from your experience, this and prior course reading,
assignments
Supporting
documentation
including your
prior learning
reflections for the
learning outcomes
on the right?
disruptions, and
changes to planned
activities and the
methods for claims
variations,
liquidated damages,
contract
entitlements, and
arbitration.
should value the terms of their contract (Walker and Lloyd-Walker
2015). Without a doubt, trust among the stakeholders can facilitate
solutions to commercial conflicts. Building a collaborative
framework among stakeholders would enhance commercial
negotiation (Walker and Lloyd-Walker 2015). Indeed, the project
manager needs the insights and views of other stakeholders to make
an inclusive project decision. Networking and creating strong
relationship can improve the commercial negotiation (Yousefi,
Hipel and Hegazy 2010). This calls for co-learning between teams
to reduce disputes and understand the significance of diversity of
the team members. In any negotiation, a culture of give-and-take
must be considered thus allow parties to cede grounds on some
interests. As such, it becomes possible for the stakeholders to
achieve a win-win outcome.
have studies or
readings you’ve
made?
Are any of the
activities above
relevant to your
reflections for the
learning outcomes
on the right?
6. Evaluate project
management tools
that help avoid or
provide conflict
resolution via
negotiated
solutions.
The attitude-based negotiation strategy has proved essential in
resolving conflicts. It encompasses the use of social capital to
influence commercial negotiation because it focuses on the network
generating positive externalities. The social capital ensures that the
stakeholders respect commercial contracts thus improves
negotiation with stakeholders like suppliers. The social capital can
never change the cultural background of parties, but instills the
cultural intelligence among the parties (Walker and Lloyd-Walker
2015). Consequently, the social capital would instill the confidence
and trust among the involved parties. The social capital would
depend on cultural background to determine the success of the
commercial negotiation.
Have you any
insights you can add
from other units you
have studies or
readings you’ve
made?
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(Insert Student Name) / (Insert Student Number) - PPMP20011 Course Portfolio for Week 6
Bibliography
Yousefi, S, Hipel, K W and Hegazy, T. 2010, “Attitude-Based Strategic Negotiation for Conflict Management in Construction Projects.” Project
Management Journal Special Issue: PMI Research and Education Conference vol. 41, no. 4, pp. 99-107.
Walker, D H T, and Lloyd-Walker, B. M. 2015, Theory and Practice Collaborative Project Procurement Arrangements, PMI, USA.
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