Evaluation of Ethical Learning in Commonwealth Bank, Australia

The essay evaluates ethical learning practices at Commonwealth Bank by analyzing its adherence to regulations and alignment with business objectives. It highlights the importance of transparency, honesty, and effective leadership in implementing these practices. The essay also discusses the role of corporate social responsibilities in creating sustainable value and fostering a diverse workforce. In conclusion, it underscores that training sessions and transparent decision-making are essential for Commonwealth Bank to become an ethical learning organization.

Running head: LEARNING ORGANIZATIONS
Learning organizations
Name of student
Name of University
Author note

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Table of Contents
6.3 Evaluation of Ethical learning at Commonwealth Bank...........................................................3
6.4 Implementation of ethical learning............................................................................................3
7.0 Corporate social responsibility..................................................................................................4
8.0 Conclusion.................................................................................................................................4
References........................................................................................................................................5

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LEARNING ORGANIZATIONS
6.3 Evaluation of Ethical learning at Commonwealth Bank
Previously, Commonwealth Bank in Australia was facing certain issues and it resulted in
controversies as well, because of which, the company focused on the development of an ethical
culture and promote ethical learning. By becoming an ethical organisation, it would become easy
for the company to follow the rules and regulations implemented by the top-level management.
By promoting ethical learning, it would also become convenient for the financial institution to
work according to the main value statement by aligning with the business goals and objectives
(Maden 2012). Ethical learning is also possible by respecting the work of every one and even
considering their opinions and responses for creating good relationships between both the
employer and employee.
6.4 Implementation of ethical learning
Due to the immense competition in the market, Commonwealth Bank has changed certain
policies and procedures to maintain ethics and a positive culture for successful business
functioning. For implementing the ethical learning, Commonwealth Bank has maintained
honesty, transparency and managed both human and financial resources properly to promote
openness and exchange of information and data with ease and effectiveness (Commbank.com.au.
2018). The organisation has introduced a new program for refunding the retail customers in case
any errors or issues were caused by the bank itself. Proper leadership is managed and decisions
are taken by the top management, which are accurate and have brought positive outcomes for the
organisation (Karkoulian, Canaan Messarra and McCarthy 2013). The core value statement of
the organisation is followed by remaining aligned with the mission and objectives for
understanding the ways of working appropriately. Commonwealth Bank must abide by the laws,

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rules and regulations of the state, national and federal levels to ensure proper communication,
sharing and exchange of information among the employees too. To enable ethical learning, the
company must develop a sense of trust and loyalty among the customers and make them believe
that their career is safe and sound (Pardo and Siemens 2014).
7.0 Corporate social responsibility
The corporate social responsibilities could be achieved with ease, because the company
had create positive impacts by managing education, community and business practices properly.
Commonwealth Bank should be able to develop sustainable value by focusing on the various
areas aligned with the seven opportunity initiatives. Educational opportunities are provided for
making people obtain skills and knowledge and create a diversified workforce capable of
performing to their potential. Corporate social responsibilities are also managed by focusing on a
balanced and transparent business decisions for supporting the social, economic and
environmental factors too (Balotsky 2012).
8.0 Conclusion
The topic focused on the ethical learning aspect of Commonwealth Bank, Australia by
evaluating how the ethical learning was managed. To achieve ethical learning, it should be
necessary to prepare training sessions for enhancing the skills of the workers and create a
workforce that could be capable of maintaining openness and transparency. The leadership was
maintained properly along with the promoting of transparency and openness, which furthermore
provided enough educational scopes and opportunities and facilitated the decision making
process. These could be the ways by which Commonwealth Bank could become an ethical
learning organisation within the banking sector in Australia.

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References
Balotsky, E.R., 2012. Just how much does business ethics education influence practitioner
attitudes? An empirical investigation of a multi-level ethical learning model. Journal of Business
Ethics Education, 9, pp.101-128.
Commbank.com.au. (2018). Personal banking including accounts, credit cards and home loans -
CommBank. [online] Available at: https://www.commbank.com.au [Accessed 25 Jan. 2018].
Karkoulian, S., Canaan Messarra, L. and McCarthy, R., 2013. The intriguing art of knowledge
management and its relation to learning organizations. Journal of Knowledge
Management, 17(4), pp.511-526.
Maden, C., 2012. Transforming public organizations into learning organizations: a conceptual
model. Public Organization Review, 12(1), pp.71-84.
Pardo, A. and Siemens, G., 2014. Ethical and privacy principles for learning analytics. British
Journal of Educational Technology, 45(3), pp.438-450.