Commonwealth Bank: Designing and Implementing Ethical Training Report

This report provides a comprehensive overview of ethical training within the Commonwealth Bank. It begins with a need analysis, examining the importance of ethical training for employees and the organization's overall objectives. The report then delves into designing an ethical training plan, including methods such as a written code of conduct and fostering a culture of ethics, with active participation from senior management. The implementation phase focuses on how managers can communicate the code of conduct and cultivate ethical practices. Finally, the report discusses evaluation methods to assess the effectiveness of the training programs, emphasizing the importance of monitoring employee behavior and adapting the approach for optimal results. The conclusion highlights the significance of ethical training in maintaining organizational rules, promoting ethical decision-making, and fostering a responsible work environment.

ETHICAL TRAINING
ORGANISATION

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Need Analysis.............................................................................................................................3
Designing Ethical Training Plan.................................................................................................3
Implementation...........................................................................................................................4
Evaluation...................................................................................................................................4
CONCLUSION................................................................................................................................4
REFREENCES................................................................................................................................5

INTRODUCTION
Ethical training is very important for an organisation. It enables employees of the
organisation to judge moral legitimacy of their work decision which helps them in applying
moral values and principles in decision making in the company (Warren, Gaspar and Laufer,
2014). This report will discuss about ethical training in Commonwealth Bank which is a
multinational Australian bank that operates in different countries including Asia, US, UK, etc.
MAIN BODY
Need Analysis
Training need analysis assessment of development and learning requirements for
employees, trustees and volunteers in an organisation. It is conducted at three levels which are
organisation level, individual level and job level.
Organisational level analysis studies vision, mission, process, performance and objective
of company and examine learning environment that is required for training. Thus, it is important
to deeply study these elements to help achieve objectives of the respective organisation (Training
Needs Analysis, 2019).
Individual Level analysis helps in identifying the employees of Commonwealth Bank that
need training. In order to do it, performance appraisal data is compared to standard expected
performance of the employees of respective company. Thus, various methods such as
competency rating, attitude, assessment survey, etc. are taken in consideration.
Job level method is useful for program evaluation as it uses task oriented approach along
with worker oriented approach (McGrath, 2012). Thus, Commonwealth Bank can practise this
approach to identify activities that needs to be performed in any job role.
Designing Ethical Training Plan
There are various ethical training methods that can be practised by Commonwealth Bank
to achieve its objectives. These plans are discussed below:
Written Code of Conduct is a method which involves developing written code of conduct
which will help in understanding the ethical issues. This can improve conduct of staff members
in Commonwealth Bank. Additionally, it helps in promoting organisational values, rules and
regulations in mindset of staff members and promotes professional ethical behaviour for
company (Workplace Ethics Training, 2019).

Develop Culture of Ethics focuses on ethics training in the organisation. Thus, CEO and
other senior manager participate in it. Furthermore, an officer is specially appointed for this
purpose which gives a perspectives of seriousness about the policies and guidelines to the
employees of Commonwealth Bank.
Implementation
Managers if Commonwealth Bank can communicate written code of conduct to
employees which will help in attaining ethical decision making and behaviour of employees.
Additionally, it will help in successfully achievement of rules and regulations framed by
company and governing bodies that are required to be followed by the staff members of
Commonwealth Bank (Chowdhury, 2011).
Similarly, in order to implement culture of ethics, managers needs to develop certain
cultural ethics which are required to be followed by all the staff members along with CEO of
Commonwealth Bank.
Evaluation
Code of conduct and culture of ethics method can be evaluated on the basis of outcomes
from behaviour and attitude of employees towards their job roles. Furthermore, if the outcomes
are not positive, training method can be altered and implemented again in Commonwealth till
desired results are achieved.
CONCLUSION
From the above discussion, it can be concluded that work ethics training is very
important to maintain rules and regulations among employees. Also, it helps in achieving more
ethical behaviour and decision making for the staff members if organisation.

REFREENCES
Books and Journals
Warren, D.E., Gaspar, J.P. and Laufer, W.S., 2014. Is formal ethics training merely cosmetic? A
study of ethics training and ethical organizational culture. Business Ethics Quarterly.
24(1). pp.85-117.
McGrath, S., 2012. Vocational education and training for development: A policy in need of a
theory?. International Journal of Educational Development. 32(5). pp.623-631.
Hossan Chowdhury, M., 2011. Ethical issues as competitive advantage for bank management.
Humanomics. 27(2). pp.109-120.
Online
Workplace Ethics Training, 2019. [Online]. Available
through:<https://www.slideshare.net/moldyreasoning957/workplace-ethics-training>.
Training Needs Analysis, 2019. [Online]. Available
through:<https://www.managementstudyguide.com/training-needs-analysis.htm>.