Human Resource Management: A Report on Commonwealth Bank of Australia

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Human Resource Management
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Introduction
Human Resource Management is the effective method for managing the people of an
organisation. Human resource department is responsible for managing department related to
employees. In this report, there will be discussion on Commonwealth Bank of Australia. It has
business across Asia, New Zealand, United Kingdom and United States. There will be discussion
on the functions performed by HR Managers, including workplace planning, job analysis,
recruitment, selection, development, remuneration, occupational health and safety, and diversity
management. In addition to that the various ways that HRM can be pursued in a range of
Commonwealth Bank of Australia. It also includes address problems arising in human resource
management
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Table of Contents
Introduction......................................................................................................................................2
Question1. What is a HR Manager..............................................................................................4
What are their roles and responsibilities......................................................................................4
How can an organisation use HRM to become successful..........................................................6
Identify and discuss what problems and challenges are faced by HRM in contemporary
organisations................................................................................................................................8
Conclusion.....................................................................................................................................10
References......................................................................................................................................11
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Question1. What is a HR Manager?
Human resource manager is responsible for direct, plan and coordinate the administrative
functions of different department. HR manager play function such as recruiting, interviewing,
hiring, training and consulting with new hires. HR manager is link between management and
employees of an organization. HR manager of Commonwealth bank plays important roles and
responsibility in organisation (Al Ariss, et. al., 2014).
What are their roles and responsibilities?
Roles and Responsibilities of HR Manager
Recruitment
The major responsibility of HR department is Recruitment. It is the job responsibility of HR to
find right staff for right place according to job description. It is the link between employee and
employer to communicate the policies and procedures before hiring. It attracts the talented
people in the organisation. HR manger maintains the detail strategy for recruitment to carry out
the hiring process.
Training
HR manager has duty to recruit suitable person for job role. Training provides to new hire
employees helps to understand the work culture. HR department provide training according to
the required skill set of work. According to the working pattern the training is scheduled by HR
manger. HR focuses on motivation and employee retention. On the initial days of joining new
hires on job training is provided. HR plays an important role in assessing the result and training
program of employees.
Workplace Planning
Workplace planning includes an organisation has accessed the current and future human capital
to perform effectively. HR identifies the current and future personnel needs to explore the
effective method of recruitment and retain the individual. HR manager makes this plan to fulfil
the long-term objectives of an organisation.
Job Analysis
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Job analysis is the process of collecting information about the job. The activity of job analysis is
performed upon ongoing job. It includes job content (Jabbour, et. al., 2016). HR manger prepares
the job analysis. It includes what work does, what skills required, training and education
according to the job position.
Selection
HR manger conducts the selection process it includes picking the right person according to
qualification and experience. Selection process is complex and it is quite lengthy. It involves few
steps to complete the final procedure. Selection process is start with advertising the position,
screening of resume, phone interview, face to face interview, Assessment and face to face
interview (Nankervis, et. al., 2016).
Development
Human resource manager has the responsibility to integrate the use of organisation, training, and
career development of individual, group and organisation. HR manager enables the employee of
organisation to perform current and future job effectively.
Remuneration
Remuneration includes reward and compensation provided for the better performance of
employees. Remuneration helps to attract employees by proving incentive and rewards.
Remuneration motivates the employees of an organisation.
Occupational Health
HR manger deals with all aspects of occupational health which includes health and safety in
workplace. It focuses on preventing from hazards. The risk at workplace includes accidents,
cancers, respiratory disease, hearing loss and stress related disorder.
Safety
HR manager has the responsibility to take care of health, safety and welfare of employees. It is
essential to maintain protective measures from prevention from disease. HR manager must
ensure the safety of employees of an organisation.
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Diversity management
HR manager is practice of addressing & supporting multiple life styles and characteristics of
individual within group (Ployhart et. al., 2014). These management activities include educating
group, providing support and various cultural, geographic, societal political, and economic.
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How can an organisation use HRM to become successful?
Human resource manager deals with the challenges related to organisation which includes
performance management, compensation, organisation development, wellness, safety, benefits,
training and employee motivation. Human resource department plays an essential role in
managing workplace and people (Snell, et. al., 2015). The function of Human resource
management solves problem related to management of performance, compensation, wellness,
organisation development, benefits, and safety. Human resource management includes functions
such as recruiting, hiring, selection, compensation, performance, training, benefits and
motivation. Human resource department has the responsibility to manage people and work
culture.
Adding value
Employees are the most valuable asset of an organisation. Human resource plays an extreme role
in an organisation. HR helps to motivate the employees of an organisation to perform well. HR
manager plays an important role for building and developing strong organisation. HR manager
motives the existing staff to perform unexceptional.
HR Integration
The service delivers by the HR management system to integrated with HR management system.
It helps to check the data of employees by background check system. The function of HRM is
based on compressive strategy based on effective management of employees. It uses by
employee to seek coordination and integration among overall planning strategies.
Strategic Partner
Strategic partner is related to two companies working together and share their intellectual
resources. Strategic partnership helps to achieve the objectives of both organisations. According
to the requirement strategic marketing partner team up with strategic supplier.
Improving organisational culture
Improve organizational culture helps to achieve the goals of an organisation by working
smoothly. It provides employees an environment to be listening their concerns and issues.
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Effective communication is required between employer and employees about mission, values
and vision. It is necessary to encourage the employees to reinforce the team. Transparency is
required to build trust and improve culture (ployhart, et. al., 2014).
Creating HR Policies
HR department work with specific framework and certain guidelines. These specific guidelines
made by top management and different department of companies. HR policies and procedures
are implemented in an organisation. Commonwealth Bank Policies includes such as requirement
of compliance is mandatory, disciplinary action taken against failure of policies and desire result
need to be implemented.
Creating an ethical environment
Ethics in workplace is necessary. No company wants to follow unethical practice. Employees
need to display high morale practice. It is important maintain workplace more productivity. The
special training provides to employees about ethical and unethical.
Improving performance at the individual and organisational level
Improvement is essential in an organisation. Improvement includes stay visible, viable, and
maintains competitive advantage. Identification of strength and capabilities of employees is to
perform unexceptional. It helps employees to participate in team building, better communication
skill and exercise initiatives (Ployhart, et. al., 2014).
HR assisting in organisational change and improvements
An organisation needs to prepare proper strategic plan for implementing organisation change.
The transformation effort given when examines the changes of market. Changes include
demographic shifts, social trends, new technology, market or competitor changes, or new
government regulations. HR motivates the employees to perform best in an organisation. An
effective vision takes time and its challenging process.HR assists by motivating employees,
defined responsibilities, training, proper communication, cooperation, and coordination. Change
management leads to changing the current state of employee to desiring state. The Human
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resource management includes functions such as recruiting people, training them, performance
appraisals, motivating employees as well as workplace communication, and workplace safety.
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Identify and discuss what problems and challenges are faced by HRM in contemporary
organisations
Human resource is complex process it requires tricky tactics to manage employees. Digital age
becoming it more complex such as transparency to social media, remoteness of international
team and persistence of software updates. This make human resource to face challenges, it means
identifying human resource challenge money, time and effort (Nankervis, et. al., 2016).
Attracting top talent
It is responsibility of HR to attract the talented employees and retain in an organisation. After
knowing the requirement of job, the second step is to attract employees. Organisation culture
needs to be change according to the requirement of job. Screening of right candidate is according
to the requirement of job.
Embracing change with grace and ease
Change is influencing competitors, environment, workplace and customers. Managerial,
procedural, structural, procedural and technological are afraid of change. It brings the feeling of
uncertainty and anxiety. It makes responsibility to adapting employees for change. Human
resource focuses on up skilling apart from managing employees, morale, cooperation and
happiness.
Developing the leaders for tomorrow
Team leader plays an important role in team. Team leader helps team member to perform
efficiently and effectively. If employee is not having good terms with manager it considers
leaving job. It is necessary to source develop talented and inspiring leaders (Jabbour, et. al.,
2016).
Fostering a culture of continuous learning
The key reason of employees leaving job is lack of development opportunities. Training keeps
employees engaged, stimulated and loyal. Training helps employees to learn continuously in
order to remain business more competitive. Learning management system launches eLearning
courses.
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Managing diversity local in mind
Consumers expand traditional office head. It helps to increase diversity of employees, ideas,
experience and perspectives. Diversity includes few human resource challenges like management
of diverse culture in local team. HR maintains local policies and procedures to create workplace
comfortable, conflict free and welcoming. Culture awareness program are organising to helps
employees to take benefits of ideas, diversity and innovation. Team building program is an
effective process to integrate employees of different cultures and achieving common goal of an
organisation.
Looking after Health and Safety
Health and safety are one of the Human resource challenges. Labour law governs also concerns
that employee wellbeing is important for Commonwealth Bank. Employee wellbeing takes in
concern because of high demand, general employee burnout and limited time. Under the pressure
of time employee produce their best work (Snell, et. al., 2015).
Creating a quality employee experience
It is common to find high staff turnover in companies. It is essential to hire best employees,
keeping around next obstacle and face greatest human resource challenge. If employees are
satisfying with workplace, job and people they can’t easily switch to other employees.
Retaining best talent- make it Top priority
Hiring good talent is not sufficient, retaining good talent is important. Nowadays Technical and
professional knowledge is in demand for job. So, it is responsibility of employee have ability to
keep their company ahead. For retaining employees HR launch program such as employee
development and engagement, health and safety, recognition, flexible work timings, work-life
balance.
Ensuring employee productivity to maximize profits
Every organisation focusses on minimize cost and maximize cost. Higher productivity leads to
higher profits. It ensures productivity level of employees is high on top priority. In some
instances, the result is not satisfactory then it is necessary to analyses about it is result of lack of
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resources or insufficient employees. Proper training provides to employees to efficiently and
effectively production (Snell, et. al., 2015).
Maintaining privacy and managing vital business information
As technology changes implemented in an organisation, the privacy and security changes are
necessary to maintained. It is responsibility of HR to ensure employees are well trained and
securing data for preventing from breach. Proper communication is with technology vendor to
keep up-to-date technical aspects. It helps to resolve the issues or challenges face by employees.
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